WebRezPro Software


 

WebRezPro is a cloud-based property management solution designed specifically for the hospitality and hotel industry. It combines the functionality of traditional property management systems with the benefits offered through Web-accessibility. WebRezPro is an affordable option fitting a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels and vacation rentals.

Aside from frontdesk and property management, users will have the tools to handle central reservations, housekeeping and accounting within the WebRezPro suite. Their system allows users to advertise deals, set-up special rates, create packages and reserve blocks of rooms for groups. The reports section analyzes reservation data and recognizes strong opportunities in the market.

WebRezPro is able to interface with many popular programs front-offices already use such as PayPal, Meridian, Guestfolio and Aloha. This includes Expedia QuickConnect, Booking.com, TravelClick and others in the Global Distribution System.

It is Mac-friendly and will run on mobile devices and tablets like the iPad. For mobile features, they offer electronic signature capture, a mobile booking engine and the ability to manage housekeeping reports.

It is deployed over a secure internet connection, so you never have to worry about installing or upgrading software.

 

WebRezPro - WebRezPro client map
 
  • WebRezPro - WebRezPro client map
    WebRezPro client map
  • WebRezPro - Electronic signature capture
    Electronic signature capture
  • WebRezPro - Cloud property management
    Cloud property management
  • WebRezPro - Web reservation software
    Web reservation software
  • WebRezPro - Mobile booking engine
    Mobile booking engine
  • WebRezPro - Availability calendar
    Availability calendar
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

30 Reviews of WebRezPro

 
Software Advice Reviews (17)
More Reviews (13)

Showing 1-17 of 17

from Balsam Resort
Specialty: Resort
Number of employees: 2-10 employees Employees number: 2-10 employees

Great First Year

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We purchased webrezpro in January of of 2016 for our first year as resort owners.The product was easy to set up and worked great for our resort management and point of sale software. The support staff were quick and knowledgeable. I would definitely recommend this product.

Pros

Customers found the booking engine easy to use

Cons

There is no mass email program

 
 

from Villa Renaissance
Specialty: Condo Hotel
Number of employees: 2-10 employees Employees number: 2-10 employees

Villa Renaissance would not be the success it is without WebRezPro!

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We have been using your product for our website/condo rentals for the past 2 yrs. and could not be happier. All of your support staff is great. They are very helpful and patient with us. Very responsive to our needs and they get back to us quickly.
Carrie Goode, as well as Patrick V. and Sharon in tech support are just great.
Looking forward to many more yrs. with WebRezPro.

  Response: Sarah, World Web Technologies Inc.

Date: October 2016

October 2016

 

Thank you for taking the time to write such a nice review, Robin. We strive to provide superior customer service and support, so it is very nice to hear that our team has been very responsive to your needs. We will pass along your comments to Carrie, Pat and Sharon, as we know they will appreciate your kind words. As always, please feel free to contact us with any questions you may have.

 
 

from Victoria Park Lodge
Specialty: Extended-stay

Easy, straight forward

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Likes Best

Canadian based company, great customer service - willing to help anytime you have questions and concerns.

Likes Least

Billing, not seeing it all in one screen. When an invoice is produced it comes up as a pdf file.

Recommendations

For a smaller property this is a great system to have it all information easily accessible.

 
 

from Aqua View Motel
Specialty: Motel

Webrezpro is good

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Value for Money

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Likes Best

I love how easy it is to work with specially when using the new reservation tab - we can easily see all our available rooms and how much is the total stay in one glance

Likes Least

The only thing we do not like is we keep getting overbooking and we cannot afford to have it all teh time. The system does not refrest quick enough so we can avoid it. We only have 20 rooms to sell and they sell quick.

Recommendations

If the system refresh quick enough to avoid overbooking, we would have stayed

 
 

from Camellia Inn
Specialty: Bed & Breakfast

Web Rez Pro

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Likes Best

Feature that keeps vacation rental business separate from hotel

Likes Least

Clunky calendar, poor categorization and titles of features

Recommendations

Make sure the reports features and review of changes features work for you.

 
 

from Siesta Suites Hotel
Specialty: Independent Hotel

Everything I need and more!

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Likes Best

Easy to use and pretty easy to get help quickly. Most times within a couple of hours

Likes Least

Some little details I would like to change but the system won't let me

Recommendations

Look for a program to meet your basic needs. The extras are a bonus that you can implement later after you learn the system

 
 

from The Lodge at Blue Lakes
Specialty: Lodge

Almost all we could ask for

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Likes Best

I like the channel management. It make my reservations so much easier to keep up with than our old system. I don't have to constantly monitor all of the incoming reservations, so it frees my time up to do other things.

Likes Least

There is a fee for everything we want to integrate into the system, such as credit card integration. It may be normal, but it seems a little high to me.

Recommendations

Compare them with other rated software, and ask for a free trial. Then actually use the free trial like it was your reservation system. That way, when you buy it, you know exactly what you are working with. Then, hopefully, there won't be too many unexpected issues.

 
 

from Sea Scape Oceanfront Motel And Apartments
Specialty: Motel

WebRezPro works great for a small property like ours

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Likes Best

It is easy to use. The system often prompts the user along the process. What I really like best is how easy and quick it is to compile motel data, such as our historical occupancy rate, average daily room rate, never overbooking, etc.

Likes Least

Not much, maybe just quicken the time to check in a guest.

Recommendations

Be sure to evaluate the ease of use and what tools and reports are provided to operate the business.

 
 

from Northwoods Home Rentals
Specialty: Vacation Rental

My software review

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Likes Best

I love that I can get a booking anytime and I don't have to do anything!

Likes Least

Being a property manager, I have certain requirements and if I need to fall back on something, I have no manual.

Recommendations

It will save you a lot of money over and over for every online booking that comes in automatically.

  Response: Sarah, World Web Technologies Inc.

Date: October 2014

October 2014

 

Thank you very much for your kind review, Julie. We would like to mention that there is indeed a full online WebRezPro user manual found within WebRezPro PMS. You can find the WebRezPro user manual under the "Miscellaneous" tab when you log in to the system.

 
 

from Wildwood Inn
Specialty: Inn

WebRezPro

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Likes Best

It's very easy to use and understand the software.

Likes Least

I wish you could see an entire month of bookings at one time instead of a week-by-week view.

Recommendations

The scheduler tool is very easy to use, as well as the search engine, when searching for a previous client.

 
 

from The Wildwood Inn
Specialty: Independent Hotel

Good system; could be more intuitive

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Likes Best

It's pretty easy to use and reliable.

Likes Least

The interface is outdated and could be more intuitive. For example, if you are trying to look up dates on the calendar, it doesn't change just by clicking on the date.

Recommendations

Get a demo and see if it would work for you. It most likely will.

 
 

from Bill Cody Ranch
Specialty: Ranch

We use WebRez for cabin reservations

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Likes Best

It's easy to use/learn. The have great service support. It's relatively foolproof.

Likes Least

We're unable to include a package on the reservation without adding a separate reservation.

Recommendations

Make sure that it fits your needs. Some services may not be able to use WebRez if they require specific needs.

 
 

from Bill Cody Ranch
Specialty: Ranch

A dependable cloud-based software with a great customer interface

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Likes Best

World Web Technologies puts out a great software with WebRezPro, but more important than that is the quality of service the company delivers. From the first sales call, to the training, to the day-to-day support (hardly ever needed), the company has been very easy to work with.

Likes Least

As a property that sells packages as well as nightly rates and allows guest to mix and match as needed, the process to mix and match rates through the booking engine is slightly complicated for the customer. Overall, however, our guests' experiences with the software have been quite good.

Recommendations

I would recommend getting a good feel for the company as well as the product. It's one thing to start with a system with lots of whistles and bells, but what kind of people will you have to deal with when something goes wrong three years down the road?

 
 

from The Alcalde Hotel & Grill
Specialty: Independent Hotel

Great solution for our small independent property.

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Likes Best

WebRezPro's best attribute is their customer service. Their product is what I expected, but the company is more than I had hoped for.

Likes Least

We are in a different time zone, so I sometimes miss connections with my rep.

Recommendations

Go through as many demos as the various companies will let you. Find the look and feel that matches the personality of your property.

 
 

from Eagle's Landing River Resort and Cabins
Specialty: Lodge

I Definitely Recommend WebRezPro!

Ease-of-use

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Likes Best

We've used the PMS system for about four months now for a 24-unit seasonal property in the Ozarks. We switched from a book to computer reservations, and we don't lose reservations anymore. It's very simple to set up and use. There are lots of reports to help analyze data and income to compare from year to year. One thing that I really like is that I can export guest data to Excel to use with mail merge and email marketing. We haven't tried the interface with booking.com yet, but it's in our future.

Likes Least

I haven't found anything about the product that I really dislike.

Recommendations

I would recommend contacting properties that use this system. Like us. That way, you can get unbiased recommendations.

 
 

from Princess Anne Hotel

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Our hotel has been using WeRezPro since 2005.

It is a great management reservation system and very easy to use. Customer service is very quick to respond and correct any issue that may come up. In my mind it is the only system to use. Great Company!

 

from Kings Ransom Sedona Hotel & Kings Ransom Inn

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The Kings Ransom Sedona Hotel is a 95 room "motel type" property and the Kings Ransom Inn is a 53 room "hotel type" property. We have been owned by the same family since 1973 and were formerly part of Choice Hotels.

We went independent with the Hotel in 2006 and needed a good PMS system at a good cost and found WebRezPro. When we went independent with the Inn in 2010, we of course chose WebRezPro. It is easy to learn and easy to use and has improved constantly over the last 6 years. Any problems with the function of the system have been addressed and resolved very quickly. The support is phenomenal and whenever we needed a change or implementation that made our use easier, the technical team got it done! The price is right, the service fast and personal and I would highly recommend WebRezPro!

 
 
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