Ascentis delivers a complete human capital management (HCM) suite designed to find, hire and onboard the best candidates. Built-in features include career portals, social sharing, candidate data analysis, onboarding and more.
With Ascentis HR, human resources (HR) professionals can gain insights into trends with deep analytics within employee metrics. Ascentis Self-Service is an additional module for the Ascentis HCM suite, which automates traditionally time-consuming processes such as open enrollment. Ascentis’ mobile experience for HR managers and employees offers access to data, from anywhere at anytime.
Ascentis Payroll is an online payroll system that allows clients to process payroll in real-time, with live processing and auditing. Ascentis Payroll syncs with Ascentis HR and Time and offers a wide range of built in reports.
Ascentis Time is a fully automated time and attendance solution that features online timesheets, clock in/out functionality, scheduling and more. Ascentis Time works with the Ascentis HCM suite.
The company serves a customer base of more than 1,500 businesses. The software is built on the Microsoft SQL Server database, and the data center is a secure facility that's SSAE16 Type II audit (formerly known as SAS70 Type II).
Savitha from The NorthTide Group
Employees number: 51-200 employees
Ascentis is very user-friendly. All fields are self-explanatory. You need no guidance to use this product. It is very simple to use. I highly recommend this product.
Sharie from DreamBox Learning
Specialty: Software / Technology
Great customer service and the product is very intuitive and easy to use.
Lack of training classes - it's all online videos.
Try to go through all the possible workflows for what you will be doing in the system
Lane from Apsaalooke Nights Casino
Its wide area of influence and the ability to integrate HR with Payroll.
There were a few upgrades that I thought were part of the package.
Thoroughly investigate the packages before you decide on the product.
Patricia from Morrison & Foerster
The ease of use; simplicity for employees to understand; timeliness of change submissions
Nothing comes to mind, calculations are very accurate.
User friendly, current employee information, easy for employee to interrupt.
Jesus from HANAC Inc.
i love that it is very simple to use. and I especially love the reporting capabilities. There are tons of reports ready to use, and it's very easy to create your own custom report.
What i like least is how it looks. It could be updated. Other than that, it works just fine.
Go with the easiest to use. HR systems can be complicated, but if it's user friendly, it can be your best friend.
Karman from Cobalt Mortgage
I find the application easy to use and very straightforward. The vendor team has great customer service and is very helpful.
Setting up the reporting is difficult at first, but once it is run the first time, you can save and re-run it with different dates.
Think about how you use it to save time and be efficient. Think of how you used to perform the task and how you perform it now.
Jennifer from Cobalt
Our company experience rapid growth over the course of two short years, and we desperately needed an HRIS system to house all of our information. There is no way we would've been able to keep up with our growth had it not been for the implementation of Ascentis HRIS and Time/Payroll.
We experienced some implementation woes, as was to be expected, but the main issue has been with the flow of our HR employee info and benefit elections flowing over accurately to Payroll and our carrier connect pieces.
Really take the time to evaluate your work processes and see how much you can incorporate using this system. Using the self-service portal, manager self-service, employee self-service, Ascentis time, etc., and mainly the elections flowing over to our carriers has saved us a tremendous amount of time!
Ashley from Bryn Mawr Skin and Cancer Institute
Specialty: Healthcare / Medical
Very user-friendly. Easy to use, and all pertinent material is accessible.
Minor glitches. Inability to make changes without having to contact support.
No recommendations, although it would be amazing if there was a practice management software included in it.
Karen from Bridgelux
One of the things that I was looking for was an HR system that would link to the Payroll system so I wouldn’t have to do dual entries. This system provided that for me. The other tabs we have added on the HR side is Education (degrees held) and Salary survey information, so this has come in handy for requests that come up. It also makes it much easier for the EEOC reporting along with the Worker’s Compensation reports because data can be entered there too.
The Employee Self-Service tool through Ascentis is very clean and uncluttered compared to other systems. I had another vendor do a presentation for me, and the screen itself looked way too overwhelming. I didn’t want to make it too difficult to use for both the managers and the employees. Since we have rolled out the Self-Service tool, my employees love it! They are so excited about the features and how much they can access for their own screens. In fact, we used the Open Enrollment feature so that the employees could go into this system to make changes for the upcoming year. The employees can also access their W-2 forms at any time during the year.
I like everything: HR, Payroll, Timekeeping, Carrier Connect, and the Employee Self-Service tool.
There is nothing that I would change about Ascentis.
The system was easy to use and had a clear, concise screen for both managers and employees to use. We met with other providers, and their products were too overwhelming. I had given them my wish list, and they were trying to sell me all of the bells and whistles instead of what I wanted. That showed me how their customer service was, and it wasn't with the client.
Lora from Capital Core, Inc
Date: March 2013
I have now had Ascentis HR for 2 months, and Payroll for a month, and I can sum my experience up in 4 words:
Thank goodness for Ascentis.
We are a small to medium company with the unique feature of being made up of multiple FEINs. We are also on an aggressive growth plan in terms of expansion. Although the company has been around for more than 30 years, it's only been in the last 5 it's gone from a small family business to a regional (soon to be national) distributor.
When I took on the position with this company to build a HR department and functions, one of the task requirements/ requests from the owner was to bring payroll inhouse within the first year. Payroll was being managed by the accountants, and it was neither cost-effective or timely; corrections were always a challenge. The existing HR software, Sage, was full of bugs and not managing tasks effectively. Much of the historical data was inaccurate, as well.
Literally, I was printing out time punch reports, manually entering onto a spreadsheet, and at the end of the paycycle emailing it to the accountant with all changes/corrections the very next business day. And then sending someone an hour away to pick up checks. And same for corrections. Not anymore.
I did quite a bit of research early on for the right system. The multiple FEINs made some systems much more expensive. And even though I'm in a culture that has been embracing change, I knew doing everything at once would create shock waves. Additionally, the projected growth made it so easy, expandability was a absolute necessity. Finally, the system would need to be easy enough and intuitive enough to teach a Vice President to be an emergency backup.
Selection of Ascentis was easy, actually. I asked lots of questions, and the response was usually either "oh, yes, of course, this is how we do that...." or "that does sound a little different, let me check" followed by "ok, this is how we can do that for you...". Things fit nicely.
The implementation team has been wonderful. They made it easy, making sure I knew what they needed and when, and kept me updated on their statuses as well. I unexpectedly had to move up one of my timelines as my previous system had a different renewal date than I was originally told. It took two months to implement HR, and 3 to do Payroll, which in terms of transition is lightning speed. This is particularly true as I had other major projects going at the same time. Christy, Jean, Kimberly and the rest have been great about letting me mess around with it before going live, and been there to answer the phone as my safety net as I spend time double and triple checking things when I went live. We have had a few minor tech problems, and Jack solved them quickly and easily.
Training was almost too much. There are videos, live demo, handbooks, and the team calls. They have been great about letting me do that part at my own pace.
Once piece of advice: if you have more than one location, use the tax service. Payroll does not print coupons and is a little less helpful with the who-when part (although the related reports are awesome.)
I have now had two zero-error payrolls; I had to make up mistakes to learn how to do that piece! We are likely adding Tax very soon, and anticipate adding Time later this year. We are eventually going to add self service.
Ascentis has wonderful reports, and has cut the time involved significantly. It's less expensive, and just so easy to use. Even the Payroll person at the accountant who did it before is jealous.
Eunae from Mobile Doctors
Date: March 2013
We had always outsourced our HR and payroll, and as a rapidly growing company with more offices opening around the country, we were outgrowing the functionality of the third party HR firm; not to mention the enormous costs of their service fees, inflated benefit premiums, and customer service issues.
During my research of in-house support software, Ascentis stood out for its completeness. There is a lot of software that will do HR, or payroll, or timekeeping, but I wanted something that was already built to work and flow together. I was looking for something that would provide a high level of detail in data storage and maintenance, as well as be customizable for the way we already operate. Ascentis definitely provides all of that, and has a good user interface as well. I appreciate how comprehensive it is - I'm happy that it handles our taxes as well as manages data flow to our benefits carriers through Carrier Connect.
We began implementation in July 2012 and currently we use Time, Self-Service v 8.4, HR v 8.5, and Payroll 4.2.1. Since we started, there have already been big upgrades to Self Service and HR that has resolved some of the issues I was having. We have done an open enrollment already using the Self-Service, which creates a walk-through wizard for employees that makes the process of learning about company benefits and signing up for them really easy. The housing of the benefits structures is detailed and I was able to automatically build in nearly all the rules or restrictions that were associated with our plans.
Implementation went smoothly overall - it was a daunting task but the support is terrific. Everyone I've talked to in all the software components are very available and patient, and extremely responsive. This was one of the most important considerations for me. This being our first time handling HR and payroll in-house, I knew we needed to work with a company that we could have a personal relationship with, and not be lost. I also appreciate the fact that the software is continually upgrading and improving. I do not expect anything to be perfect; it is more important to me that they are working to improve and are responsive. Any issues I've had, they have received thoughtfully and log the suggestions/needs to submit for potential changes.
I'm extremely happy with the product and the company and look forward to continuing working with them.
Kristy from The Vintner Group
Date: January 2013
We brought payroll in-house after outsourcing it for over 15 years. We were tired of having vendors add ridculous fees and for stifling our ability to make back-end changes. In addition, they made numerous mistakes in processing taxes and garnishments.
The choice to go with Ascentis was made in large part because of the incredible ability to customize it. The setup of the system (employee records, reporting, back-end) is very logical and easy to navigate.
The implementation was fantastic, and who ever says that about changing payroll systems? Our Implementation Manager, Elissa, was extremely knowledgeable, not only about Ascentis, but payroll processes in general. She was incredibly fast at responding to questions and to implementing all the data as it came in. She provided us with an action timeline outline who was responsible for each part along the way. We had our implementation complete and parallel payrolls processed AHEAD of time!!
So far we have loved the ability to run off-cycle checks, and payroll has processed without a hitch. The off-cycle paychecks alone have saved us thousands in fees we would have normally paid. We also implemented Employee Self Service for the first time and my employees love having access to all their pay information online. The few times we've needed to access the customer support team they have been incredibly responsive.
I would highly recommend Ascentis to anyone!!