GoCo
About GoCo
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GoCo Pricing
We believe you shouldn’t have to change the way you work (or who you work with) just to use our technology. That’s why we build every feature with flexibility and customization in mind. Let us know what apps you need, and we’ll build a custom plan to fit your HR workflow. All plans include Onboarding, Employee Self-Service, and MagicDocs. We’ll customize the rest to fit your needs!
Starting price:
$5.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Human Resources Software
Most Helpful Reviews for GoCo
1 - 5 of 105 Reviews
Ronnie
Insurance, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2021
A good service overall
It's been good overall, but I wish they would fix a few things with execupay.
PROSThis is a pretty good product, super user friendly and you don't need too much support usually. The team was good about setting it up with relatively few hiccups.
CONSThe payroll they sync with (execupay) does things relatively last minute which is pretty frustrating. We received and had to mail the 1099's on the same day, they didn't send it to the IRS on our behalf, etc... They also do not understand how to set up individual HSA's which is super weird.
Reasons for switching to GoCo
Benefitmall payroll was the absolute worst payroll out there.
Vendor Response
Hi Ronnie, Thank you very much for your review of GoCo! We are so happy to hear that you find the platform to be user-friendly and easy to set-up. We've also taken your feedback on payroll & HSAs and passed it along to our team, because your thoughts are valued! Do not hesitate to reach out to our support team at any time. Thank you! - Aimie Y.
Replied February 2021
Cariss
Entertainment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Loe GoCo
Great, easy, helpful, awesome, great tool, and slow at times to load
PROSEase of using the platform. The learning tools. The customer servcies
CONSThe time it takes to load pages and add documents and edit is way too slow. 75% of the time.. more like 90% of time when I use
Reason for choosing GoCo
was not a part of the decision making at the time
Reasons for switching to GoCo
I ws not with the company when the decision was made
Kat
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2017
Disappointing. Should have stuck with Zenefits.
I'm optimistic that Goco will continue adding improvements and additional staff until their product is as strong as Zenefits. I'd just hold off signing up until that happens.
PROSGoco promised a lot - everything Zenefits offered (since it was founded by former staff of theirs) - plus MORE! Unfortunately, in my opinion they haven't delivered. The pros are that this is basically a free software if you don't add any bells and whistles, and it is WAYbetter than managing an HR system on paper or with spreadsheets. The onboarding process is great on the new employee side. The staff have welcomed my feedback when I give it, which I appreciate.
CONSAs soon as we switched to Goco, we entered a nightmare. We were charged for things the sales rep said we wouldn't be (the company executives sent a very nice apology about that misunderstanding), the functionality did not live up to its promises and has lots of annoying little UI issues, and it is like pulling teeth to get a response from my account rep (I received a separate apology directly from the exec about that). From my perspective, Goco is suffering new-startup syndrome where they overloaded their staff and make promises they can't possibly deliver. I do believe that my Customer Service rep and all the staff are genuinely trying their best and that the company has simply bitten off more than they can chew.
Steven
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
GoCo Does Everything You Need Easily
Overall it's by bar the best program and service of its type!
PROSIt's extremely easy to handle every I need to accomplish in terms of tracking and managing my employees. Everything from payroll, to time off, and really ant facet of employment can be easily accessed and quickly handled
CONSThere isn't anything! I have not had any kind of issues in all the years I've used it. Their customer service is fantastic if I ever have questions or need help.
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Good Tool, Great People
We started using GoCo when we joined OneDigital. It's been a great partnership for us. I appreciate that GoCo includes support and not just a platform.
PROSGoCo is a light weight HRIS platform that has a nice set of features that are perfect for our size of company (less than 35.) Benefits and open enrollment are much easier than the previous paper approach. And Goco sends the reminders, not us! Same thing with time off management and approvals. 95% of staff use it consistently and appropriately. Onboarding new hires is much easier when they can review material and benefits prior to day one. Best of all, though, are the people. Responsive and pleasant.
CONSI'd like to see more change control features that include explanations for why we are making a change. Did I change vacation because--someone made a mistake or because we gave someone a vacation day for performance reasons?
Vendor Response
Hi, Thank you very much for your review of GoCo! We are so happy to hear that you find benefits, reminders, and other HR tasks easier to manage with our platform. We also value your constructive feedback on change control features, and have passed that along to our team. Do not hesitate to reach out with any additional questions or suggestions at any time! Thank you! - Aimie Y.
Replied February 2021