Patriot Payroll Software


 

Patriot Payroll from Patriot Software is an integrated human resource (HR) and payroll management solution that helps to streamline the different processes associated with managing payroll payments and tax submissions. The solution offers tools to maintain payroll records, print checks, establish direct deposits into bank accounts, generate payroll reports and submit state and federal taxes.

Patriot Payroll offers the ability to issue payrolls through direct bank deposits and electronic cheques. The software offers personalized portals for employees to access their payroll and related financial information. The application's reporting functionality helps employees generate their year-end reports and print W2 forms for tax reporting. While Patriot Payroll is an independent payroll offering, the solution can also integrate with other Patriot Software solutions, such as Patriot TIME (time and attendance) and Patriot HR (personnel tracking) to provide a full-fledged Human Resource Management (HRM) suite.

Patriot Payroll is designed for small businesses with 1-50 employees and serves customers across various industries such as distribution, retail, engineering, maintenance/field service and more.

 

Patriot Payroll - Payroll home
 
  • Patriot Payroll - Payroll home
    Payroll home
  • Patriot Payroll - Enter payroll
    Enter payroll
  • Patriot Payroll - Approve payroll
    Approve payroll
  • Patriot Payroll - Print paychecks
    Print paychecks
  • Patriot Payroll - Payroll register report
    Payroll register report
  • Patriot Payroll - Deduction history report
    Deduction history report
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

622 Reviews of Patriot Payroll

 

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Software Advice Reviews (294)
More Reviews (328)

Showing 1-20 of 294

Roger from Next Level Transmission and Auto Repair
Specialty: Maintenance / Field Service
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Affordable and Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love that I can manage payroll from my phone. Updating employee information is simple. Getting end of year reports has never been so easy!

Cons

I think the only con would be, when entering extra hours or income you cant write in what you want the only option is other.

 
 

Miles from Smuggler's Cove Provision Co. LLC
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Small Biz Payroll Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Have been using Patriot Payroll (full service) for a year. It's great for our small business with one full-time and two seasonal part-time employees. Payroll literally takes only minutes to complete.

 
 

Jim from Northern Fairfield Insurance
Specialty: Insurance
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

We are a small business and hiring a hourly employee for the first time. The staff at Patriot walked us through everything, even assisted us with state filings! They have gone above and beyond to make this process easy and explained properly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

 
 

Gregory from Branchville Family Chiropractic
Specialty: Healthcare / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Patriot sets me free from Intuit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, saves me money, AWESOME support. The people at Patriot Software answered all of my questions quickly and helped me get up and running when I needed it.

Cons

Integration of data into my accounting program may not be possible automatically. I may need to enter all of my data manually.

 
 

Stacy from Painting
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Patriot Is A Life saver

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I wish all of my software worked this flawlessly.

 
 

Falguni from TRavel Health and Infectious Diseases. LLC
Specialty: Transportation
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I love it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

 
 

Marla from Southern on Main
Specialty: Food / Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great and affordable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and cost effective. Lots of options for hands on users as well as full service. Customer service is very friendly.

Cons

I have had a bit of trouble navigating the web site to find things on my own. Could not figure out how to do two pay rates for an employee.

 
 

Tim from Amys Nails
Specialty: Other Services
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I feel like an accountant eventho I'm not an accountant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So far it has been wonderful, I don't have anything bad to say as of to date.

Pros

I like your step by step guidance. That really helps a lot. I like how easy it is to use and a lot of information are simplified for me to understand it better. Payroll has been faster and easier without having to hire a payroll agent.

Cons

I have to have the internet to use it. And when I call for support, sometimes I'll have to wait a while.

 
 

Patrick from Real Estate
Specialty: Real Estate
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Freed from the Intuit Prison!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Happy to help spread the word!

Pros

Finally! A company that gets it! After years of being mis-treated by Intuit, I can now do everything on my Mac, and leave the QB Payroll headaches & exorbitant cost in the rear view mirror.

Cons

There are none that I see - I'm loving doing payroll now! There are truly no downsides to Patriot Software Payroll... It set up in a few minutes...

 
 

Ann from My 3D Bookkeeping.com
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

So Easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love the software!

Pros

This product takes all the work out of doing payroll. I just have to enter the hours and they take card of the rest! I love it!

Cons

I would like to see the ability to add or change the available deductions on the same screen you enter the hours. that would save a lot of back and forth for items that are taken out every other paycheck.

 
 

Brianne from Advanced Alarms of Arkansas, Inc.
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Love Patriot Payroll!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

 
 

Mike from Collins Bowladrome
Specialty: Other Services
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

The very best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had experience with two other companies, one was ok but my accountant changed me over to another which turned out to be a disaster. After six months of problems I changed over to patriot and since then everything has been great. The software, and the people are as smooth as silk.

 
 

Robin from Berns, Ockner & Greenberger, LLC
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, great customer service, direct deposit feature is nice, great value for its money, and they take tax liability away from us.

Cons

Having to process payroll 5 days ahead of time, but small price to pay for all the other functionality.

 
 

Chris from KABOOST
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Get a real company to do your payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is very inexpensive and takes on clients that have very few employees. Customer service reps are EXTREMELY HELPFUL, polite, and very knowledgeable of the program abilities and shortfalls.

Cons

You can cancel ANYTIME, but then you have to send all the State/Government taxes collect to their respective agencies with the appropriate paperwork. Patriot sends all the taxes back to you to deal with. Some taxes are due annually, due the end of January, so if you want Patriot to file it, you have to keep the subscription until that date. Nickel and diming. If you want them to track sick days, accumulated vacation days etc, it is included. If you want your employees to be able to track it through the online portal, that will cost you additional per month. Check out the list of add-ons to determine what is important to you.
They offer QuickBooks import of data, but I have yet to see how anything matches anything on the bank statement. Like taxes are deducted from payroll, they show in a different month than the payroll, and the payroll imports as the gross amount which is not the amount sent to the employee by NatPay. If you use a dummy account in your accounting software (QuickBooks) to run all the payroll functions through, this will not bother you and your accountant will made the journal entry additional adjustments. I could not get my first payroll to reconcile, and it was determined that Patriot made an error and did not collect $ 3.60 in taxes somewhere. I am going with when the taxes were going to be sent to the agency, the error would have been found and corrected (depending on the tax agency, some are sent monthly, some quarterly, some annually.) The next payrolls were done correctly.
NatPay is a 3rd party vendor that facilitates the employee direct deposit. If you enter a payroll incorrectly and want to cancel, even seconds later, Patriot says it is canceled, but you have to CALL NATPAY otherwise it goes through. Be sure to not miss the pop-up warning. I was advised they are working on a better solution to make sure it is clear what to do in order to cancel a mistake payroll that was submitted.
The site is not all that easy to navigate. There are report and default options that may not be easy to locate how to set. Strongly suggest that you contact customer services and they will walk you quickly through the process.
I have worked with 4 different Payroll service companies over the last couple of years. They are not all the same, they each have strengths and weaknesses and wide range of costs. From what I can tell, they all do the payroll functions of collecting and distributing employee payments and taxes correctly. The big difference, besides costs, is what they include in the base price, and if/how they enter this information into your accounting system like QuickBooks. With any payroll service, you always have the option to enter it manually into your system from the paystubs which ensure it is entered how you want it.

  Response: Patriot Software, Inc, Patriot Software, Inc

Date: May 2017

May 2017

 

I'd like to take the opportunity to clarify some of your misgivings about Patriot:
1. You are correct, you can cancel anytime. If you do cancel, we do give you any money back we have collected so that you can make your filings yourself. If you want Patriot to file, for you, (we'd be happy to), you just need to cancel after the filings have been made.

2. You do not get charged to keep track of sick days or vacation days. There is a free feature in the software called "Manage Time Off".

3. Next pay periods DO automatically populate. This was a feature we added last year.

4. All payroll reports are under the Payroll tab under "Reports". We have an excellent "Payroll Details Report" where you can adjust dates and select specific employees and/or taxes to view. These can be grouped in a variety of ways: check, employee, paydate, totals

5. Once you run a payroll, a file is instantly sent to Natpay. If you void the payroll, you are correct, you will want to call Natpay and make sure the file has been canceled. Because this is a third party vendor who handles direct deposit, we can't control how their system works after the file is sent, unfortunately. We do give warning in the system to remind you. (We want to be sure your employees are only paid once.)

6. Our QB export only sends by pay date, not pay period.

7. We appreciate that we can make our navigation easier, and our UX team is on it!

I'm having a customer support rep reach out to you to help you with these things. We are here for you, Chris. We want you to be among the thousands of satisfied customers Patriot serves every day!

 
 

Cindy from Industrial Packaging Systems, Inc.
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use, customer support is great! This software is very simple, once you input your employee information, it's just a matter of keying in the hours/additional pay info. Once processed, you have immediate access to the payroll tax reports which are very handy. And, the information is always available online if you need a copy of a paystub, W2, etc. It really makes doing payroll and payroll tax reporting a breeze.

Cons

Version I have requires 5 business days advance payroll reporting for direct deposit to process. But, there are upgraded versions (optional).

 
 

John from Lifeline Innovations & Insurance Solutions
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

I love the functionality of the software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am extremely happy with the service. I think this software is awesome.

Pros

I was using a CPA who was doing my Taxes. It was very difficult when it came time to do my quarterly payroll taxes. Also keeping copies of all those records. This system automates all the payroll taxes and is easy to use

Cons

The only real con that I can see was when I first bought the software it was a little difficult to set up.

 
 

JUANDA from PERSON CENTERED PLACE, LLC
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

As the owner of the company I have a million things to do every minute. I love that this is one of the easier moments of my day!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software has made a major difference in my most valuable time!

Pros

Tax deduction are calculated an paid on my behalf so the fact that I don't have to think about or calculate tax deductions is AMAZING!!

Cons

The actual set up could be easier however,I have not run into any situations that could not be handled immediately with customer care support.

 
 

April from Hercules BBQ
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

its online, can do payroll anywhere, it was easy to setup, and the price was very reasonable also.

Cons

i have been using this product for almost 3 years and haven't found anything i dislike about it yet.

 
 

Dale from Diamond Enterprises Bookkeeping
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Simple to use and affordable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Patriot Software is affordable and simple to use for the small business owner with little time.Patriot Software allows you to choose how much and how little of the software you would like to use. Take the whole system with accounting aspects or just use the software to process payroll and pay your own taxes.

Cons

The only thing I have found is that I do not like is the menu and it does not do a report for our worker's compensation report.

  Response: Patriot Software, Inc, Patriot Software, Inc

Date: April 2017

April 2017

 

Hi Dale, Thank you for your review. I wanted to let you know you CAN get a workers compensation report in the software. Someone will be reaching out to you to help you set that up, or simply search our payroll help articles for "worker compensation report" to get started on your own.

 
 

Leo from Patch Boys Franchising
Specialty: Other Services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

president of Patch Boys Franchising

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Absolutely amazing product. Everything at your finger tips and saves me a lot of money! easy to use even for dummies like myself

Cons

Nothing to dislike about this program it really works very very well and i would highly recommend it for anyone that needs any kind of payroll for their business

 
 
 
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Showing 1-20 of 328

Jason from Coast Family Acpuncture
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I use their full service payroll for my employee. They are a great value and service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great, full-service payroll at a fantastic price.

Pros

Customer service is very prompt and knowledgeable. Cost is light-years better than any competitor. So far, so good!

Cons

I wish that their portal was slightly easier to navigate, but their online help section is very useful when something is hard to find.

Source: Capterra
 

John from Helping Hearts Home Care LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Software has great features and very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It streamlined my invoicing and payroll. Its nice to have everything in one place and you don't need training in order to use it.

Source: Capterra
 

Ralph from New Hope Christian Church
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I am Wow'ed by Patriot Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm pleased with this software after using QuickBooks both from a personal and financial perspective. It's easier to use and takes less time and it's costing me $75-100 less per year with more features. It's a win-win for us!

Source: Capterra
 

Lanier from HMS3,LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Low cost and time saving operations.

Pros

Easy to use. Customer service is great. Would definitely recommend for any small business. Great value.

Cons

I wish the payroll report would break out the hourly employees from the salaried employees.

Source: Capterra
 

REBECCA from Excellent Vacations Travel Service

May 2017

May 2017

I am very happy with Patriot Software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Patriot Software takes the pressure off so I can run my business and not worry about the tedious details of payroll.

Pros

Once my new employee commented the employee portal is very impressive, I knew I made the right decision. And on the employer side of things - once set up is complete -Patriot Software is easy use. The Patriot Software customer service team is outstanding and Patriot Software makes my payroll easy.

Cons

The set up took time with lots of paperwork, which can't be avoided. However. the Patriot Software customer service team was very helpful when I had questions. I also had a "hiccup" when I tried to run my first payroll due to an error on my part, but Patriot Software pointed out the error and helped me fix it so I was able to run payroll a few minutes later.

Source: Capterra
 

Terri from Tocoi Engineering, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I felt like I have been dealing with family! Everyone works to make the transition smooth.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of PR. More time to perform other tasks.

Pros

Very user friendly. Clear layout. If you need assistance, associates are very quick to guide and help.

Cons

In the reports, you need to be in the PAYROLL tab to access the Reports. I would like to be able to access from the Dashboard as well.

Source: Capterra
 

Jadrienne from Heritage Medical & Wellness
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Very pleasant experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quicker and easiest payroll process

Source: Capterra
 

Jackson from Junker Fitness LLC

May 2017

May 2017

Great service and even better price!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Source: Capterra
 

Matt from Solomon Guitar Studio
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Product So Far!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product for easy, quick and accurate payroll.

Pros

1. This product is easy to use.
2. Patriot has great customer service and has resolved any issues quickly.
3. Good price for the product.

Cons

I would like the program to total the net pay and and taxes in the summary when I run a new payroll.

Source: Capterra
 

Jose from Occasions By Cintron
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

cheaper fees

Pros

The software is very easy to use and customer service answers questions promptly. It is easy to get a hold of a real live customer service rep.

Cons

Set up seems daunting for someone who is not familiar with payroll lingo, but customer service is there to help.

Source: Capterra
 

Kase from RE/MAX

May 2017

May 2017

Easy Set Up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I'm not one who enjoys setup, paperwork, or computers - Patriot Software made is easy as possible. I recommend this software.

Cons

This isn't an instant setup. It will take a week or so for all the systems to be put in place. Make sure to account for this...

Source: Capterra
 

Jolyn from Jo's Cleaning
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

The software is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of payroll and tax payments.

Pros

I like the fact that once you enter all the employee information all you have to do for future payroll is enter the hours worked.

Cons

I think that some of the drop down buttons may be harder for some users to find. Maybe layout differently?

Source: Capterra
 

Melinda from Vosmil Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Value for the Price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Payroll processing has never been easier. Patriot make processing payroll a process without the headaches. Their customer service staff is also very helpful and professional.

Pros

This software is a great value for the cost. Setting up the software only took 10 minutes. The ease of use in great! Anyone can run payroll without having any knowledge of payroll or payroll taxes. Customer service also reached out to me and were very professional and made me feel comfortable to contact them at any time! I will definitely recommend this product!

Cons

The payroll report are very simple. Which works, however, it would be nice to have more reporting options.

Source: Capterra
 

Steven from S H Haynes & Associates, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

This software is very easy to use, and provides great value to my company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There was a huge cost savings

Pros

The payroll and tax reporting and flexibility is great, overall simplicity is wonderful. The system is very easy to use.

Cons

A bit of a process was involved in transitioning from the old servicing company was a bit of a process

Source: Capterra
 

Erin from Erin A. Downs, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It makes my payroll easy. I was able to hire and pay an employee without having an HR department.

Source: Capterra
 

Melinda from Afshin Parhiscar, MD
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Smooth transition from other service to Patriot.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Processing payroll is a breeze!

Pros

User friendly software with very strong Customer Service support during set up and after set up! Easy to use.

Cons

Set up was a bit challenging but this may have been from my lack on knowledge in the payroll field. Patriot's Customer Service was always very helpful and patient during this process.

Source: Capterra
 

Enrique from Power Alliance, LLC
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Patriot Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall the software is easy to use and does basic payroll processing. Value is great as far as what you get for the price. However, if you are looking to grow and want to integrate more advanced HR features, this software is not for you. Customer service is not very helpful. Had issues with a tax filing and I kept being transferred back and forth and my issue is still not resolved!

Pros

Easy to use. Price.

Cons

Lack of HR integration. Difficult to follow the reports. Customer service is not very good.

Source: Capterra
 

Mark from OnYourMark Svc / dba Gundlach Coaching
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

So Simple My Dog Could Do It

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Setting up this software for my business could not have been easier or simpler. They provide easy to follow steps and have everything a business owner needs to run their business correctly.

Pros

Easy, simple, user-friendly, perfect for my small business

Cons

Yet to be determined. None, I hope!

Advice to Others

Just use it!

Source: Capterra
 

Tricia from Associated Background Check
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Working well for us

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a small business and this software is allowing us to do professional payroll without having to hire a company to do it for us or having to do it by hand ourselves. The help screens are wonderfully helpful (unlike some I've used with other software) and the online chat works great. They were very responsive to my questions.

Pros

Its very easy to use and the help screens are great. Excellent customer service so far.

Cons

None so far

Advice to Others

We are very happy with it so far.

Source: Capterra
 

Jennifer from Jennifer's Wee Care
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Payroll as it should be

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A few hiccups during set up but all worked out. I wish they had the ability to send funds to our separate 401k. Also, set up of direct deposit could be a little more clear. But value for money knocks the minor problems out of mind.

Pros

Cost is fantastic. Free set up help was great. Easy to use.

Cons

No way to send funds to 401k. I wish there had been a way to easily transfer info fromyfrom previous service provider- I had to chase a lot of info down.

Source: Capterra
 
 
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