AZZLY EHR/EMR Software


 

AZZLY EHR/EMR is a cloud-based electronic health record (EHR) and client management suite for large and midsize medical treatment centers, especially behavioral health and addiction treatment organizations. Key features include document management, appointment scheduling, patient communication tools and billing.

AZZLY offers several tools to assist with patient information and records management. A central calendar allows doctors and staff to view and schedule appointments, build census reports and track patient attendance. Patients can receive automatic appointment reminders. The calendar is also integrated with the billing module.

AZZLY is DCF, CARF and JCAHO compliant, and DSM-5, ICD-9 and ICD-10 diagnostic codes are mapped within the software. Clinicians and staff can receive automatic updates alerting them to unfinished tasks. Encrypted email messages and a chat feature are also offered.

Users have access to online training and support. AZZLY is offered on a per user per month basis.

 

AZZLY EHR/EMR - Calendar
 
  • AZZLY EHR/EMR - Calendar
    Calendar
Supported Operating System(s):
Web browser (OS agnostic)

13 Reviews of AZZLY EHR/EMR

 

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Showing 1-1 of 1

Judy from Novus Medical Detox
Specialty: Substance abuse
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

over-promise; under deliver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This system is ideal for a behavioral health system or a 9-5 office. This system is not ideal for a health care facility where medications and records are required to be secured and accessed by licensed healthcare professionals.

Pros

sign on is easy, doesn't require user to repeatedly change password. Scanning signature capture to client services works efficiently.

Cons

1. not set up for a health care system
2. allows all users to sign others' intellectual property (huge security issue)
3. Allows anyone to sign out meds, even if they do not have a professional license
4. Customer support's answer to every glitch is "it's a training issue"
5. Freezes up numerous times a day and customer support states "it's because of silverlight"
6. Customer support's answer to most issues is "that will be fixed in next release"
7. This system is set up for a rehab or behavioral health facility where chart security is not required. This is NOT set up for a secure, health care facility.
8. NOT joint commission compliant for a 24/7 health care facility
9. When an issue comes up, user sends an email the gets back a very confusing thread of emails that makes it very user unfriendly.
10. Sales team will "announce" enhancements that have been in place for months and they do not tell anyone when the enhancements are going into effect. When you tell them that they didn't give anyone warning, they say "no, that's coming out next enhancement release". When you insist that the enhancement is already in place, they usually say "we'll look into it, or it's a training issue"
11. Nothing about his system is more efficient, count on more steps than you've ever experienced
12. The calendar feature works for a 9-5PM office where "appointments" are made. It's not useable for a 24/7 health care facility

 
 
 
Showing 1-12 of 12

Carrie from SALS Recovery Center

June 2017

June 2017

Extremely helpful staff, amazing response time to questions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is user friendly. I am impressed with the constant updates to better improve the system. The team behind the software is AMAZING

Cons

The only concern I can think of, which I know cannot be avoided, is the glitches that come with technology sometimes

Source: Capterra
 

Leslie from Talbot Recovery Soutions
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

We are committed to Azzly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer support is absolutely a must for our organization. We rely on experts in the field. We don't have time to know everything about everything. We find people we trust who know how to do what we don't know how to do. Azzly is one of those experts who we have learned we can trust. They are a member of our Team. When a Therapist has a problem entering in a note or changing a diagnosis, Azzly is who they call and the problem is resolved. If the Billing Specialist is having a problem getting a claim to process, Azzly is who she calls and Azzly support team is there to help her figure it out. Is Azzly problem free - NO, however, they are committed to helping us work out any "bugs" in the system and/or tailor the program to meet our specific needs.

Pros

It is an "All in One" program; combines Scheduling, Financial, Clinical, & Medical charting

Cons

For some reason, when a client pays for services, even though we enter the Therapist's name we cannot pull a report that shows what has been paid by Therapist. We pay our therapists based on what was paid for the month and we have to manually calculate it. I really don't understand why we can't pull a report sorting by Therapists paid.

Source: Capterra
 

Jill from Integrative Life Center
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Group notes are easy

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I love the group note function in Azzly. It sure beats having to open each client's chart separately. Occasionally there are funny quirks with the system, but the Azzly support staff are quick to respond and iron out the kinks. I'm just getting comfortable with going to the e-Chart for a full view of the client's chart, but it seems to be a vast improvement from having to open separate PDF's like before. I'd like to see them increase the number of characters for the group note section though. I often run out of space and cannot enter enough information on what happened in the group. Overall, I like Azzly better than what I was using at another agency (TIER). It's more versatile.

Pros

group notes

Cons

Entering recurring appointments in the calendar function does not always work correctly. It has been known to import clients into the encounter that are not a part of the recurring appointment.

Advice to Others

It would be nice to be able to increase the font when working on a page. It's hard to see everything on a small computer screen. Also, increase the characters allowed in the group note field.

Source: Capterra
 

Jason from New Freedom Recovery Center
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Searching No More

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We needed to replace our last EMR with a more cost effective alternative, which was difficult due to specific needs we have. I had searched and sat through many demos until I found AZZLY. The entire process from demo to training has been exceptional.

Pros

Training

Cons

accessibility in some areas

Advice to Others

Better understanding of the user permissions

Source: Capterra
 

Jes from Envision Hope Treatment
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great in the early start

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have just begun the startup and training for Azzly and it has been as smooth and easy as any start-up can be. The Azzly staff are great to work with and have been great with regard to flexibility with our changing needs.

Pros

The flexibility and the comprehensive work that has gone into establishing and maintaining the EHR

Cons

I haven't used it clinically, so can't fully answer.

Advice to Others

None

Source: Capterra
 

Megan from Talbot Recovery Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Innovative software with amazing customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Azzly helped our company consolidate multiple systems so that all our information is in one location. It has also helped our staff stay on top of charting, insurance authorizations, and so much more. But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing! They quickly to respond to any question, problem or request we might have. Thanks Azzly!

Pros

Tracks authorizations
Staff communication is built in
Secure email and fax direct from azzly

Cons

No sorting option for payments recieved for each therapist/doctor
There is not a box for patient name in the SEOB tab when entering insurance payments

Source: Capterra
 

John from Treatment Consultants

December 2016

December 2016

Ahead of the game

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a consultant for start-ups in the mental health and addictions industry, I am often in the position to recommend an EHR. I consistently recommend Azzly because they provide so much more than just an EHR. The system does a great job streamlining the entire client process from first call to discharge and beyond. Many EHRs are based on the medical per encounter or per procedure model and can struggle when it comes to charting for bundled services provided at the RTC, PHP, and IOP levels of care. Azzly understands how treatment works and their system is designed accordingly. The software is robust clinically and medically, and specifically designed to make insurance utilization review and claims submission hassle free. Over the years they have taken in feedback from their customers and have evolved the product to meet the ever-changing needs of our industry. Great training and customer service. It's worth getting a demo just to hear Collette say "It's a thing of beauty."

Pros

Ease of use, price point, customer service

Source: Capterra
 

Rachel from The Next Door

December 2016

December 2016

Highly Recommended!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Azzly Team has been extremely responsive and easy to work with. They have gone above and beyond to accommodate our specific and unique organizational needs. The system has proven to be an elegant solution to our complex continuum of services. Their attention to ensuring staff are well equipped to transition to a new system has been much appreciated.

Source: Capterra
 

Kelly from Person to Person, Inc.

December 2016

December 2016

Couldn't live without it!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

AZZLY is extremely user friendly and the customer service is the best I have ever experienced. The AZZLY staff have an array of expertise in all areas- from clinical to billing- and they are always available to answer any questions we have. GREAT PRODUCT!!

Source: Capterra
 

Johana from J Desir Consulting

November 2016

November 2016

GREAT VALUE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

GREAT PRODUCT TO RECOMMEND TO FACILITIES. GREAT FUNCTIONALITY FOR THE USER. EASY TO USE. INTEGRATIVE WITH ALMOST EVERY OTHER SOFTWARE.

Source: Capterra
 

Kim from Kim Wieleba, LCSW

November 2015

November 2015

Dynamic Product with great Technical Support

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been using AZZLY as a solo mental health practitioner for 3 years. The product keeps getting better as they fine tune and add new features. They are very responsive to how my needs may differ from other product users and often add/adjust features to improve my work flow. I appreciate that the system is always changing and improving.
The technical support is terrific! One of the major reasons why I left my previous system was very poor technical support when I really needed it.
Using AZZLY is keeping me on the cutting edge of EMR/documentation and billing! Since I am a solo practitioner having an EMR system that works for me is a key issue in my practice.

Source: Capterra
 

Christian from Delgado Views

March 2015

March 2015

Everything is handled in AZZLY

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been using the AZZLY system for the past 6 months. I really love how it makes my workflow more efficient. I never have to leave the platform. AZZLY is also really easy to learn and implement. I thought the setup and install would be brutal - it was a breeze since AZZLY is in the cloud! Great customer service as well.

Overall the system makes my job easier. Worth the $600 monthly expense.

Source: Capterra