AdvancedMD EHR Software


 

AdvancedMD is a medical office software suite with cloud-based, integrated physician-patient workflow solutions including: practice management/medical billing, electronic health records, telemedicine, patient engagement, practice analytics reporting, and physician-performance benchmarking. Additionally, it offers a managed billing option for practices looking to use a third-party billing company.

AdvancedMD includes tools and technologies to integrate practice and patient workflow together for small to large practices. It also offers onsite and telemedicine appointment scheduling, appointment reminders for patients, automatic insurance eligibility verification for next-day patients, and many more features. The iPad check-in kiosk pushes information from consent forms straight into the patient chart, and charge capture occurs during the charting process and pushes claims information to the billing staff automatically.

The features offered by AdvancedMD are bundled in a fully integrated suite, allowing users to access data via the centrally managed AdvancedMD cloud.

 

AdvancedMD - My office visit
 
  • AdvancedMD - My office visit
    My office visit
  • AdvancedMD - Any device, any OS
    Any device, any OS
  • AdvancedMD - Telemedicine integrated with EHR
    Telemedicine integrated with EHR
  • AdvancedMD - Scheduling integrated with Billing
    Scheduling integrated with Billing
  • AdvancedMD - iOS App (ePrescribing here)
    iOS App (ePrescribing here)
  • AdvancedMD - ePrescribing included in EHR
    ePrescribing included in EHR
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8

163 Reviews of AdvancedMD

Showing 1-20 of 163

 

from JOIRNI
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

JOURNI

Ease-of-use

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Value for Money

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The provider of a small business
Everything is very standardized it's difficult to get specialized individualized templates without additional cost
There are much better specific psychiatry/behavior health records out there

Pros

Training program is Good

Cons

Customer service is difficult to get a hold of specially if you have clinic on the weekends

Advice to Others

For psychiatry there's a much better product

 
 

from Family Practice
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

Good to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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The product overall is pretty easy to use for someone who has used it for a bit. Reports are not updated instantly.

Pros

Easy to schedule and find info regarding accounts.

Cons

Report flexibility could be better.

Advice to Others

Good EHR.

 
 

from Senior Connections
Specialty: Psychology/therapy
Number of employees: 11-50 employees Employees number: 11-50 employees

Mo' Money, Mo' Problems.

Ease-of-use

Functionality

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Value for Money

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The PM software works as expected. We have saved about 35 work hours/week using AdvancedMD over our previous billing system.

We hit so many bumps while working with the implementation team. They had a set script and any deviation led to multiple challenges. It took weeks to get questions answered. They didn't appear to take notes in meetings or put the follow-up actions on a to-do list. Despite what had been worked out with the sales team, the implementation team was unaware of our specific contract details. Hopefully, they've gotten the training or support they needed. We appealed to leadership in the sales department to get expert help, and to AdvancedMD's credit they recognized the problem and connected us with a fantastic person.

PM Implementation took months longer than "normal" according to the schedule they provided us, and EHR implementation is ongoing a year after we signed the contract. I believe our implementation will succeed, however pyrrhic. It's been rough. I've fallen in love with paper in a way I couldn't have imagined twelve months ago.

Pros

I like the pricing options- many companies will not offer per claim pricing. Chrome support is slowly taking shape.

Cons

Software ostensibly supports flexible workflows, but in practice, each adjustment results in a spiraling accumulation of epicycle-esque inefficiencies.

Advice to Others

Buyer beware, if you don't know how to setup your own EDIs and you are looking to customize the product then you should definitely shop around. We have learned that the software demo is not sufficient to evaluate a product unless the feature set mirrors your workflow exactly.

 
 

from Claim-Tech practice services
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

Terrible customer service

Ease-of-use

Functionality

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Value for Money

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I had 4 reps in less than a year nobody had a clue how to set me up

Pros

Good system good functionality horrible customer service

Cons

Over priced terrible cust service

Advice to Others

Stay away

 
 

from Justin Family Medical
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Advanced MD Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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Support

There have been some downfalls to Advanced MD but hopefully, some of our recommended features will come available soon.

Pros

The feature I like most is the ability to electronically send controlled medications

Cons

Not being able to put a patient in a room on the schedule screen is a huge downfall to this system. Also not being able to prescribe more than 1 prescription at a time. Also, too many clicks to get where you need to go.
Setting up or customizing how you want your notes or anything takes a long time and stressful.

Advice to Others

Not worth the money. Every additional feature costs some amount.

 
 

from Central Florida Pulmonary Group
Specialty: Pulmonology
Number of employees: 51-200 employees Employees number: 51-200 employees

Not the one to choose

Ease-of-use

Functionality

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Value for Money

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We tried to use this product for two painful years. The reporting is horrible. We used this as the billing and scheduling end of our EHR system. It integrated so poorly that we had to go with another EHR which was bad because our EHR was great-the only reason we left was because of this product from Advanced MD. It is easy to schedule in and to see notes but the reports never matched even to each other if you printed the same report twice. We had weekly meetings with the heads of Advanced MD to try and fix the problems but it never worked in the two years we tried to use it. The company AMD gave the impression they did not care that were sinking and eventually we left and had a painful conversion to another company.

Pros

Easy to schedule and find info regarding accounts

Cons

Reporting from the billing side does not work well at all and live updates do not match the numbers on the EHR side.

Advice to Others

Go to a practice that is using PM and check with the administrator and the billing manager to see how things work before you buy the product.

 
 

from FixleyHealthcare Consulting
Specialty: Multi-specialty
Number of employees: 1 employee Employees number: 1 employee

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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This product is very easy to learn and requires little customization for a physician office.

Pros

Its intuitive nature so easy to learn.

Cons

Report flexibility could be better.

Advice to Others

Buy Insights for more active reporting.

 
 

from 7872 Inc
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

Advanced MD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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The product overall is pretty easy to use for someone who has used it for a bit. It is a bit cumbersome for someone new. It has enough features. Corky things like not hitting enter instead of tab is annoying. Reports are not updated instantly and in bathces.

Pros

Once you have infrastructure items entered it is pretty good. Pricing has improved to do ala carte. Decent support.

Cons

Some software bugs that you should not have with such a mature product.

Advice to Others

It does the job.

 
 

from Affinity Billing Services LLC
Specialty: Neurology / neurosurgery
Number of employees: 1 employee Employees number: 1 employee

AdvancedMD Review

Ease-of-use

Functionality

Product Quality

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Value for Money

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I have used several different systems and this system is by far the most user-friendly system to date.

Pros

Integrated EHR system into the billing module.

Cons

Cannot edit payments, they must be voided and reposted.

 
 

from Lane Fertility
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

Advanced MD Billing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I've been using Advanced MD for my billing software for about 1 year. It took a little while to set it up and to learn how to enter the information, but it is very easy to use.

Pros

I like that I can find the daily remittances easily. It tracks the A/R on a daily basis. There are many types of reports that can be run to keep rack of the financial health of the practice

Cons

Some of the reports can be created, but if there is a particular report that is not already in the software it could take a year before the company will create it for you.

Advice to Others

Review the information carefully and see if this is the type of product that will help your practice.

 
 

from Perry Family Medicine
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Great system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

My company has gone through some systems and this is by far the best! You can customize with templates so it works for what you need. The people we have worked with have been kind and very helpful. We are still learning the neat things it has to offer and loving it.

 
 

from Saumil Mehta,MD PLLC
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Physician

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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This software very basic. It has very limited functionality compare to other current EHR in market.

Pros

None.

Cons

Very limited functionality. Not very friendly to use.

Advice to Others

Look at other EHR.

 
 

from Laurie McGee PT, DPT, PCS
Specialty: Physical therapy / rehab
Number of employees: 1 employee Employees number: 1 employee

AdvancedMD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support

I started using this product for billing. I have expanded to EHR this year and am pleased with the product

Pros

Excellent customer service, read to use and adaptable

Cons

Need to improve mobile app especially pm side.
Currently only available on internet explorer

 
 

from Trimcare
Specialty: Bariatrics / obesity
Number of employees: 11-50 employees Employees number: 11-50 employees

Advanced MD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Support

We have used this product for 10 years at the clinic I work for. The product is easy to use, however it could be better. The support staff are nice, but they take forever to reaolve an issue. Almost every time, we resolve the issue before they call back.

 
 

from Ankle & Foot Centers of North Georgia, P.C.
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

AdvancedMD Billing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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AdvancedMD has been amazing! Their billing Claims Center has helped our practice decrease billing errors by 80%. The claims center is an all in one claims scrubber, submitter and rejections and corrections center. You can even customize your claim edits to fit your practice needs.

Advice to Others

Try out the product. Its great for scheduling, billing and reporting!

 
 

from OBGYN
Specialty: Ob Gyn / women's health
Number of employees: 2-10 employees Employees number: 2-10 employees

Sales Team Lies!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Product Quality
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Support

The software it self is okay but the sales tatics are horrible! They have different level packages which I was not told. I explained what exactly I needed and I was told it was included in my package.....it was not! I even have emails to prove that the sales rep told me these things were included but it did no good as the Manager never returns phone calls unless you get the training team involved! Even then, he promised to review the emails and get back with me, he never did. Training takes a while as it is done is segments. We didn't have time for that so we had to learn a lot on our own. I will say that that they do provide training videos to help. We've been on about a momth and a half and are feeling pretty confident now. It's different but overall a decent software. Just make sure you get everything in writing from the sales rep (not that it will do any good).

Pros

Once you learn it, it's pretty decent.

Cons

Sales reps are shady. It's like dealing with a used car salesman. You will be told anything to get a sale.

 
 

from In Touch Mom
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

Retracting previous poor review.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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Product Quality
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Support

The product is still the only one I have found that can do it all. Telemedicine, EHR, customized forms, and customized schedulers. I had some pretty poor experience with the sales staff following through with promises, which is where my previous poor review came from. I was contacted by Landon who apologized and handled the situation very professionally. When I had gotten a hold of Landon I was extremely frustrated and not an easy customer to deal with due to my frustrations with my salesmen's lack of communication. Landon heard my concerns and promptly addressed them. He went to bat for me and I appreciate it. I have a very small business and the fact that he went above and beyond for me showed me that maybe I just had a poor salesmen and his actions shouldn't reflect the rest of the company. We added a few more providers and the implementation team has been absolutely wonderful for helping us navigate new forms and new updates.

 
 

from KareFirst
Specialty: General practitioner
Number of employees: 11-50 employees Employees number: 11-50 employees

Great Solution for Practice Management and Billing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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Our practice (25+ providers) have been using AdvancedMD billing software for the past 9 months and have been very happy thus far. We switched from Kareo as we needed a more customizable product that could better handle the large number of insurance carriers we interact with. We found Kareo to be extremely limited when billing for patients with multiple insurance policies.

While more expensive than other billing software on the market, we have definitely noticed faster payments and cleaner claims going out the door. We are a very analytical company and this is the only billing software we've found that has decent reporting capabilities.

Our company only uses the AdvMD's Practice Management software so I cannot speak to their EHR offerings.

Pros

- Software has many built-in claim scrubbers, meaning more errors are caught before submission. Cleaner claims = faster payment.
- Their clearinghouse (McKesson) is one of the largest in the country, which results in faster claim processing as well.
- Reporting features, if you pay for them, are better than any other billing software we've experienced
- Highly customizable and worthwhile if you put in the effort to tailor it to your practice

Cons

- Setting up the system is a bit cumbersome. More features mean more time for our billing team to adjust to.
- Their A/R module is confusing to use and has its fair share of problems
- Because their system has so many customizable features, their support team is often unfamiliar with all aspects of the software.

Advice to Others

If you're looking for a customizable software and are willing to put in the time to setting the system up properly, AdvMD is well worth the money. Their clearinghouse connection is worth the price tag alone. If you're business minded and analytical, there's no better reporting suite than AdvMD.

In the end, every piece of software you buy will have issues. Most medical billing software on the market is extremely limited and poorly designed, so be sure to have realistic expectations. AdvMD is the 4th billing software our company has used in 4 years and has performed significantly better so far.

 
 

from Veridian Partners, LLC
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

Advancedmd

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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I feel that I can give a very honest review of this software. I've been using Advancedmd for over 8 years now and before that I used other billing softwares. Advancedmd is extremely user friendly. I've trained over 50 people on the software in matter of hours/days. The software offers a lot of options for scheduling, reporting, tracking and proper payment posting. I have the opportunity to use other softwares but I always go back to Advancedmd.

Pros

easy to learn and navigate. Great support team!

Cons

I wish I could search checks by dollar amounts.

Advice to Others

If you're thinking about using AMD but still aren't sure. Watch the videos! They're a great training tool and you will see how easy it is to use!!!

 
 

from Eye Doctor MD PC
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

Good once you learn to navigate

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Decent system. Although it can be difficult to learn to navigate yourself and the company itself was terrible for billing. The program has been nice to use with outside billers though.

Pros

Lots of capabilities.

Cons

Navigating the page can be difficult. A lot of options and images used don't always make sense and can be difficult to distinguish.

Advice to Others

Make sure to get as much training as possible during implementation.

 
 
 
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