AdvancedMD EHR Software


 

AdvancedMD is a medical software suite for independent practices. Key features include practice management, electronic health records (EHR), telemedicine, patient engagement, practice analytics reporting and physician-performance benchmarking. AdvancedMD also offers a flexible managed billing option for practices looking to use a third-party billing service. 

AdvancedMD includes tools and technologies to integrate practice and patient workflow together for small to large practices. It also offers on-site and telemedicine appointment scheduling, appointment reminders for patients, automatic insurance eligibility verification for next-day patients, and many more features. The iPad check-in kiosk pushes information from consent forms straight into the patient chart, and charge capture occurs during the charting process and pushes claims information to the billing staff automatically.

The features offered by AdvancedMD are bundled in a fully integrated suite, allowing users to access data via the centrally managed AdvancedMD cloud.

 

 

AdvancedMD - Scheduling details
 
  • AdvancedMD - Scheduling details
    Scheduling details
  • AdvancedMD - EHR dashboard
    EHR dashboard
  • AdvancedMD - Telemedicine
    Telemedicine
  • AdvancedMD - Online scheduling
    Online scheduling
  • AdvancedMD - Rooming
    Rooming
  • AdvancedMD - iPad charting
    iPad charting
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

246 Reviews of AdvancedMD

 

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Software Advice Reviews (205)
More Reviews (41)

Showing 1-20 of 205

Jane from Moving Forward Counseling & Consulting
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

AevancedMD: Increasing the work load

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have never been so frustrated with software in my life. I am doing so much more work than I was before I purchased this software.

Pros

I like my trainer who has been patient and kind as I continue to struggle with this unfri ndly software

Cons

This software is unnecessarily complicated. Misrepresentation by the sales representative is very bothersome.

 
 

Brandon from BRiO HealthCare
Specialty: Multi-specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

This is a very average system that lacks a lot of features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customizable notes and fields. Friendly customer support.

Cons

No payroll functions. No CCM system to manage calls.

 
 

Sat from MVI
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Seem to have overstretched themselves, resulting in poor quality and performance in the last few months

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Better than many, but not as good as a few

Pros

Simplicity
Good with billing and claims
Built in reports are ok, but need to have better reporting capability

Cons

Performance problems
Changing the system look and feel unannounced and without notification
Patient age calculations are wrong on schedule appointment lists/reports

 
 

Tera from Tera Robinson LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

I did not have a good experience with AdvancedMD at all.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Steer clear if you are trying to maintain the 'bottom line'!

Pros

I like the Practice Management side of AdvancedMD. My Office Manager especially likes it's ease of use with billing.

Cons

The lack of transparency with billing; meaning AdvancedMD has tripled our cost to use it in three months time. Unacceptable! Furthermore, they have no intention of standing behind the price they quoted us.

 
 

kirsten from FLAGLER MANAGEMENT MEDICAL SERVICES
Specialty: Multi-specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

advanced MD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy to use most of the time, reports are easy to figure out, shouldnt have to pay extra for the advanced insight reports however

Cons

customer support more likely to refer you to help on website then actually help you. EDI enrollments are either costly to have done for you or very time consuming to do yourself. most softwares include EDI enrollment in the setup at no charge

 
 

Leslie from Macula Retina Vitreous Center
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

It is not very user friendly in my experience.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Office isn't a big fan of Advanced MD. You can't customize reports to your liking and need to accept the reports that it provides.

Cons

It doesn't run batches for eligibility so we need to verify individually. The pastel colors are difficult on the eyes.

 
 

TAk-ming from Tak-ming Ko, MD, LLC
Specialty: Surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

My review of AdvancedMD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As painful as starting a new system is, my office is seriously considering going with a different company.

Pros

Very programable EHR, that is very nice.
I like the fact that I can change the size of the screen and letter is very helpful for data input.

Cons

Very poor customer support, they are friendly but don't seem to acknowledge there is a problem initially, it takes lots of effort to convince the staff there is a problem and at the end, they don't have a fix. The answer is the next upgrade may fix the problem.
Not really compatible with Apple.
Extra process to convert information to a real note. Word merge is complicated and very hard to program and it cost my office a couple of thousand dollars and a month to hire AdvancedMD staff to help program a few essential note for word merge so I can send out meaningful notes. This is very unexpected and painful process. Now I just limit myself to a few templates I have in hand. Good thing that I am a specialist and has a focused practice.

 
 

Janai from Maryland Pain and Spine Center, LLC
Specialty: Pain management
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

We have been a customer with AdvancedMD since 2009.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I really like the ease of learning and using the scheduling software. I am also very pleased with the support that is available, I am always treated with respect and the people are very knowledgeable and pleasant to work with. I have also enjoyed working with the Relationship Manager. She was instrumental in getting us started with AdvancedMD and I have been able to work closely with her over the years, she is always professional, knowledgeable and attentive, someone I know I can count on for answers.

Cons

There have been a few times when updates are made and things do not function as well as they should, but AdvancedMD listens and works hard to correct these issues.

 
 

Allexendra from We Care Behavioral Health, LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Customer Support is Extremely Inadequate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Once you learn the software it is pretty easy to navigate.

Cons

There have been several billing errors in the last three months. None of which have been resolved. We are going on two months now. If I didn't pay for two months I guarantee my services would be stopped, but apparently refunding errors on the software side are not as important to this company. I have spoken to several people regarding this issue and not one person has resolved the issue or returned calls as stated.

 
 

Pam from Georgialina Physical Therapy
Specialty: Physical therapy / rehab
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

System issues of no concern to AdvancedMD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The system worked fairly well when we were a small practice. As our practice grows - the slower the system gets. After months of arguing that our system is running too slow, they identified the issue as a "bug" in their system and will at some point place it on a list to eventually be looked at. There are reports that we can not run and areas of the system we can not use due to "a long running script".

Cons

Way to expensive for what you receive. System issues not being resolved is the biggest complaint. A system "bug" is not important to the support staff of AdvancedMD, even though it greatly affects our ability to be productive.

 
 

Cathy from Cathy A. Shehorn, Ph.D.
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

A good basic program with room to improve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

AdvancedMD's timeline for training and implementation was for their convenience rather than to meet my unique needs.

Pros

My trainer during implementation has been wonderful. She has excellent knowledge of the program, as well as how to best use it to meet my needs. She has been the redeeming factor in my AdvancedMD experience.

Cons

It was sold to me as being more specific to my situation than It's proven to be. It is geared more to medical billing than to mental health billing and the training videos reflect this. That has been disappointing.

 
 

Jeremy from Lotus Spine and Pain
Specialty: Pain management
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Stay Away!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Software itself has tremendous capabilities, advanced patient is nice, checking patient in thru ipad

Cons

Slow response time, lack of accountability. I have a 2 physician practice and AMD took over our billing 2 months ago. We have racked up 90 unsubmitted claims. The issue? They couldn't find the correct address to submit the claims. We "opened a case" 5 weeks ago and had no response for 5 weeks. Response? "We had trouble finding the right phone number." I have tried to escalate this issue several times with no phone call back. Today finally someone responded and admitted that they had not allocated resources to our account, so someone was only checking our account once a week (which I find hard to believe it was even that often. The trend seems to be...they make promises, talk a big game, don't follow thru. Don't anticipate any problems. Didn't get agreements set up for our DME either. They have caused a huge cash flow problem with our practice, and have not shown any indication that they are going to dedicate resources to fix. Implementation was a nightmare as well. They have "trainers" that can't tell you how to send orders or faxes thru the emr. I paid for templates to be built. In the end templates have wrong CPT codes built in, and "sorry we need more money to fix problems." I regret this nightmare of a company.

 
 

Lois from A New Start
Specialty: Substance abuse
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

AdvancedMD is a high-quality EHR system with many options to choose from.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The program has multiple options to work with. If the cost was marginally lower would be even better!

Pros

The ability to format our own template so that the record can capture what is needed in our specific medication-assisted-treatment program.

Cons

Having to 'Save' so often in the EHR record so that information isn't lost is very frustrating to the physicians

 
 

Andrew from Universal Health Network
Specialty: Billing services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Insight is Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall we have had great a great experience with AdvancedMD. The addition of insight has been a game changer, it should be included in the price however

Pros

Advanced Insight has given us the ability to really customize our reporting and no longer be stuck with canned reports. We now literally have access to every bit of data in the system. We can accommodate our clients obscure report requirements with relative ease now.

Cons

Price, the fact that Insight is an additional cost is disappointing. We have a large number of keys and paying for insight per physician is costly.

 
 

Melissa from CPS
Specialty: Internal medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Wonderful product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used the practice management side of Advanced MD for years and could not imagine a better asset for a medical practice.

 
 

Anish from Chestnut Medical Services
Specialty: Other specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Excellent - AdvancedMD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Should format with Excel automatically when we run the report.

Pros

reporting, Patient statement everything is at ease. AdvancedMD keep the data for us on the finger tips and do not have worry about it. Dashaboard is really fantastic and more informative.

Cons

search criteria and reporting system is really good, We can pull the report based on our requirement and criteria. EHR is user friendly and identify the information required related to patient in EHR.

 
 

Tatum from Woman to Woman Clinic
Specialty: Ob Gyn / women's health
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Not worth your money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software needs a lot of help! It's an awful program that will frustrate you from day one! I would recommend doing your homework and finding an actual EMR that works efficiently and more simply. It's so complicated, time consuming and inefficient that we are going to have to switch! Trust me, look elsewhere.....it will be worth it!

Pros

Not much good about it at all.

Cons

Scheduler is terrible, patient billing, receipts, statements are even worse. It takes our doctor double time to do charts now which isn't cost effective! Nothing is easy let just put it that way!

 
 

marielen from Lunasol Institute
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use. Great customer support. All the reports you need to make the practice run more efficiently.

 
 

Tasha from Professional Billing Services of Acadiana
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Practice Setting versus Hospital Setting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am in the Psychiatric/Mental Health/Addictions Field and have been using AdvancedMD since 2014. The EHR side of the software is designed for a practice setting and is not able to accommodate medical providers that see patients strictly in a hospital setting. However, the software is wonderful for a practice setting or a hospital provider who chooses not to use the EHR. I have been in the medical billing field for 25 years+ and I must say that I would recommend this software. Compared to the other software companies that are currently marketing their products, AdvancedMD offers all of the bells and whistles.

Pros

Billing Module
Claims Scrubber
Clearinghouse
Report Module

Cons

EHR (Hospital or Providers that do not see patients in an office setting)

 
 

Anjum from Integrative medicine of Acadiana
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Pleased with the software but they need to improve the functionality, compatibilty

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

AdvancedMD is a good and extensive program, I think as I am learning the program more and more, I realize it can do more, but Implementation team is not strong at the company as per my experience. if they would have trained us right from day 1, I would not be having the problems now what I am facing (The templates to meet the QM and MU were not set up right despite asking multiple time0

Pros

1. If the implementation personnel is knowledgeable, the program is good and covers all bases, If you get the person I got, everything will be messed up.
2. The program offers billing, but I have not used it, so cannot comment on it.
3. Scheduling is very simple and it automatically checks the eligibility of the patient

Cons

1. Software not compatible if you have Apple products, so if you have that, as of now its not the best/compatible software. (I had to buy 2 PC other than iMac, MacBook and 2 iPads)- extra expense as the program representative failed to inform me of that
2. Ifax does not work with Chrome, Safari, only work with Internet Explorer. Ifax is not very friendly either.
3. The program is not compatible with Fujitsu scanners to upload/scan documents, only Taiwan compatible scanners are compatible with AdvancedMD. I had to get the scanner separate as ifax always shows line busy and 6 out of 10 attempts you cannot get anything faxed to the software. Had to buy a second scanner (Brother) that was compatible
4. Not very friendly software when comes to bi-directional interface with labs

 
 
 
Write a Review
Showing 1-20 of 41

Vicki from Deerfield Medical Assoc.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Very nice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use.

Pros

Easy to use. Billing insurance and posting payments are very convenient. All features are clear and usable

Cons

Sometimes there are so many choices it's difficult to know which one to choose. Takes more time and effort.

Source: Capterra
 

Magda from Deerfield Medical Associates,S.C.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Great experience,really enjoying to work on it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Billing is nice and fast so money comes faster

Pros

I really like to do posting payments,it is so clear to see w/o, allowed amounts. It is clear and nice to see when,where and who was billed,insurance's eob. I like to see all the messages. Transaction entry and responsible party on pm side are awesome,you can find so many information about patient,statements,dates,payments.

Cons

Sometimes it's so many choices and it's hard to decide which one is the one I'm looking for,takes more time.

Source: Capterra
 

Marjorie from Transitions Home Medical Group
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

There are times the system gets confusing but over all its a nice system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

How to get all info thats needed

Pros

That is checks the elgibility and the billing to send is nice. That I can call and get directly to a person ansd they help you there and then.

Cons

Trying to fix the billing that is in the hold bucket it isn't always that easy to understand. The billing should be easier to know ow to fix the mistakes other than u shaving to do all this.

Source: Capterra
 

Kayla from Sunrise Health Clinics

June 2017

June 2017

Great scheduling software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is great. It is easy for us to find availability, scroll through schedules, set customized schedules for each provider, take copays, and more.

Cons

When you cancel appointments, it deletes them off the calendar. Although this is sometimes helpful, when we are tracking staff productivity, it would be helpful to see where they may have had a patient scheduled, rather than it appearing that they never filled that slot.

Source: Capterra
 

PAMELA from DEERFIELD MEDICAL ASSOCIATES
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

They are the best. Their EHR is extremely customizable. Support is amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has streamed lined our workflow. We have all the patient information at our fingertips. Including I-Phone and I-Pad applications.

Pros

Ease of use. Clean look. Our faxes go directly into the patient's chart. The company listens to their users. They incorporate our ideas constantly.

Cons

Building the templates. They have hundreds of templates. We thought it would be easier to build out own. I wish more practices knew about them. Honestly, I can't think of any.

Source: Capterra
 

Katie from Lakes Dermatology
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Ok experience. Nothing spectacular

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I don't love this software yet, I'm trying. I feel like although I got training I'm learning it all on my own.

Cons

frustrating that you cannot pull up the last viewed patient and when scheduling a pt it automatically pulls the pt in the left column rather than let you choose a different pt right away.
hard to navigate thru calendar with update

Source: Capterra
 

Nancy from Huntington Geriatric Medical G
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

No major complains so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to integrate into daily administration and to monitor billing progress.

Pros

Our experience shows that AdvancedMD has very good upfront scrubbing mechanism to ensure first time claim submission

Cons

Issues pertaining to account set up sometimes are difficult to locate and then to resolve. We have had a couple of those issues so far and some of them are still been worked on by AdvancedMD

Source: Capterra
 

Jennifer from Sound Retina PS
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

A daily user of Advanced MD for the last year and several months.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A more modern look than our previous EMR software.

Pros

The recent changes to the scheduler that provide a shortcut to patient info much more quickly has been a help to the front desk.

Cons

Scheduling relys completely on manual entry, with no template feature available. This was a surprise as it is available in other EMR softwares, including the one our practice "upgraded" away from to use AMD. As a result there has been a substantial, time-consuming administrative cost built into the software, as it would be much more convenient to have an already plugged-in appointment structure into which the front desk could simply add patients. Clinics often have a flow in which certain appointment types must be timed, and taking this guesswork out of the hands of the front desk as they book appointments is more efficient and smooth for all parts of the practice.

The reporting is lackluster and at times does not provide the type of detail we require. Unfortunately, custom reporting through Advanced Insight is also not always an option as certain fields are apparently not able to be "pulled" or mapped for custom reports, just for standard reports, which again do not provide the detail we need.

In addition, there is often a lag or slowness experienced by the office which causes frustration when completing daily tasks.

Source: Capterra
 

Leslye from Stanbro Healthcare Group
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Gets better every day!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Daily use, from administrative tasks to patient care

Pros

That it's customizable! We've had the need for several hard to create reports and they have been nothing but helpful in getting us where we need to be!

Cons

The updates! But that's only because we are creatures of habit! Our administrative staff embrace change slowly!

Source: Capterra
 

Michael from Medical Pain Management
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

AdvancedMD has been & still is a very good experience. The implemtation process was very organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its changing our practice, and we will soon be "Chart" free (paper that is).

Pros

The overall functionality is superb. I can log-in from any computer, or at home, even from my phone. Like when you need to know how early a patient can get in the next day or that morning. All of the parts work together as a whole like a finely tuned machine. The appointment schedule is a multi-tasker in itself, you can get to pretty much any function you need from there (except master files, fee schedules & settings, which are more of an admin function). Charge entry is awesome, and seamless to "search" for diagnosis codes and procedure codes. And, the insurance payment Auto-Posting is Unbelievable, like adjusting off correct amounts, putting patient responsible amounts to the patient account correctly, and in literally a minute or so. Also AMD is compatible with using "Dragon" for voice text entry and especially SOAP note creation. One of the absolutely best things is, it doesn't matter what specialty or type of provider you are, it will cover all of the bases. I began using billing & practice management software in the 80's so I have a lot to compare AMD to, so take a CLOSE look at AMD, and take it for a test drive !!!

Cons

I think there should be the ability to do "Diagnosis pointing", so that U can define a specific Dx code to be most primary to each line item. For some practice types, that have more repitition of same or similar treatment from visit to visit, like PT or Chiro etc, I think having the functionality of somewhat more automated EHR note creating from visit to visit would also be helpful, even though AMD has a huge library of templates which is really awesome.

Source: Capterra
 

Pamela from Deerfield Medical Associates.

May 2017

May 2017

I can't say enough about every aspect of AMD. Their software is extremely easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly. Constantly improving. Support is awesome. They listen to their users. Implements managers hold your hand through the whole process.

Cons

Messaging is to cumbersome. E-fax would be better is we could search my patients name instead of looking at every fax.

Source: Capterra
 

Ginger from Courtview Gyn
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

The people who work at Advancedmd are Amazing they go above and beyond.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Price ...

Pros

Its customization is what makes it so unique and the value for the money is what makes this program so great. So glad we switched to Advancedmd.

Cons

Having to learn how to build the templates myself was a little difficult at first, so if your not technical I could see how this would get a little overwhelming. My trainer helped alot but you do have to watch the videos several times.

Source: Capterra
 

Vivian from Vivian L Artis, MD
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

At first glance, the process seemed overwhelming! But my implementation went smoothly and it's easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of being able to do my own billing! Eventually, I probably will farm it out, but my representative gave me the confidence I needed to be able to do it myself, a physician with very limited billing education

Pros

The many functionalities, everything at your fingertips including claims, collects, and more reporting than you can imagine. There's not much that the software can not do! It is also easily connected to my EMR.

Source: Capterra
 

Crystal from Cleaver Dermatology PC
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

I've used Advanced MD for the last couple of years and have seen much growth during this time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use and easy to train others on

Pros

What I like most about this software it is easy to adapt to and you can show any person how easy it truly is.

Cons

The practice management may need some help in the implementation department. I've had several issues with getting agreements taken care of in a timely manner.

Source: Capterra
 

STEPHEN from STEPHEN M HERMAN MD, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

GOOD SYSTEM AFTER LEARNING TO USE IT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

DOES THE JOB

Pros

SEAMLESS SCHEDULING, DOCUMENTING, AND BILLING. WORKS WELL FOR ME WHEN I USE DRAGON DICTATING SYSTEM.

Cons

DIFFICULT TO GENERATE CHARTS FOR TRANSMISSION TO OTHERS WHEN NECESSARY. ONE MUST DO A WORD MERGE FROM THE RAW NOTE TO A WORD FOR WINDOWS FORMAT.

Source: Capterra
 

Melody from Apex billing
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

I enjoy working with AMD, much better then NETWORKS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ease of billing

Pros

In general I like the way it flows, I work on both 1500 forms and UB's. I also love the customer service staff, everytime i have called they reps are kind, and knowledgeable.

Cons

the biggest CON is the freezing, when you are pressed to get your biling done and find you type faster then AMD responds is an issue.

Source: Capterra
 

Murugesh from Kaiser Healthcare Strategies
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

One of the best Practice Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using AdvancedMD since 2008 for our RCM Clients. I have personally recommended AdvancedMD to many practices. If anyone needs help in AdvancedMD, we can definitely help.

Pros

User Friendly and easy to navigate

Source: Capterra
 

Shuchi from Medroicorp

January 2017

January 2017

pearl in the ocean

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are so many EMRs out there but this one helps navigate easily that is why it is a pearl in the ocean of EMRs.

Source: Capterra
 

Laura from PMM

November 2016

November 2016

Almost ten years...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using AdvancedMD since 2007, and it is a fantastic platform for medical billing. Intuitive, powerful, easy to learn, and pro-active about staying current with the constant changes in the industry. I highly recommend it.

Source: Capterra
 

Kacy from Gynecologic Oncology Associates
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

ADVANCED MD SOFTWARE REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Advanced MD is doing some is doing some much needed upgrades. Reports are much better and easier to breakdown into categories then previously. However, since upgrade of Collection module, more difficult to use and not as user friendly as before upgrade. Insurance reversal has always been more complicated than it should be.

Pros

Much needed upgrades are nice and software overall user friendly.

Cons

Collection module and inability to run reports easily.

Advice to Others

I think that any medical software needs to get more feedback from actual users in the field rather than have IT solely write billing and/or EHR software. You need more feedback from actual users.

Source: Capterra
 
 
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