AdvancedMD EHR Software


 

AdvancedMD is an EHR and Practice Management solution that delivers scheduling, documentation, ePrescribing, revenue management, and financial reporting capabilities in one suite. Users get an industrial-grade computing experience with renowned speed, secure access, and support. There is no software to install or maintain; automated updates make managing regulatory changes such as ICD-10 and Meaningful Use effortless and free. 

This EHR platform provides access to patient data in seconds, automatically passes charges to billing staff, and populates lab results in patient charts. Single sign-on from any location means immediate, secure access to patient data and records via the cloud, allowing users to stay connected anywhere. Mobile technologies provide access to schedules, notes, and histories on the go; capture charges from anywhere for better accuracy. 

AdvancedMD allows staff to complete check-in in less than a minute, transfer patient data from any system, and customize scheduling to fit practice needs. AdvancedInsight Reporting provides tools to measure the financial performance of physicians and practice; drag and drop tools make running reports fast and accurate. 

AdvancedMD allows private practices to select the billing option to best fit their needs. In-house staff benefit from Claim Inspector, which scrubs each claim resulting in a 95 percent first-pass acceptance rate. Partnering with their Medical Billing Services mean the entire claim process is managed by billing specialist while maintaining oversight into practice finances. 

This solution is priced on a monthly subscription basis; there is no contract, and support is included. It is supported by Windows as well as iOS for the iPad and iPhone. 

 

Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8

99 Reviews of AdvancedMD EHR and Practice Management Software

Showing 1-20 of 99

 

from Vyas & Vyas, MD, PC
Specialty: Internal medicine
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

It's been a long two years.......

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Likes Best

The mobile app for your iPhone is very user friendly and easy to check the schedule or demographics. I find it quicker to send prescriptions on my phone than any other device.

Likes Least

First and foremost, constantly being told to "watch the video" instead of a person actually taking 60 seconds to answer your question. Then, not providing adequate support, not enough training, too much being "pushed" onto clients who are medical professionals, not computer technicians, or data entry clerks.

Recommendations

Search out thoroughly all the various EMR/EHR providers. Watch many demos. Find what "appears" to work best with your particular situation. The one thing we wish we'd been told up front? You will build this system yourself. You'll be promised many, many things...templates, trainers, videos, webinars....but ultimately, it will be you, working 18 hr days, trying to see patients, run an office, build an EHR, and attend countless "meetings" with multiple "teachers" who ultimately couldn't care any less whether you like their company and product or not! Think about this if you have a family, other obligations, or actually enjoy doing something other than crying at your desk, while watching a video, being told "it's not that hard" just put a word merge

 

from Martha M Robinson, MD PC
Specialty: Dermatology
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

AdvMD - Straightforward/Easy to Use/Efficient PM Software

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Likes Best

Claim submission - efficient and easily catches errors without waiting months for insurance co's to tell you they can't process a claim because of an error. Fast turn around for claim payments.

Likes Least

Sometimes difficult to find outstanding claims (secondary's) that have become "lost" by the carrier and therefore not paid on.

Recommendations

Price is right; very helpful in transitioning to the system from another. Ease with clearinghouse/remittance changes.

 

from RxBilling
Specialty: Billing services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Good for those who know what they're doing

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Likes Best

Very advanced, top notch reporting, great customer support

Likes Least

not customizable. Salesman makes promises that cannot be kept by software. updates are slow to release (waiting 1.5 years for cross-browser compatibility, IE is only browser allowed).

Recommendations

Definitely NOT for start up clinics/billing services without experience with EHR and/or PM.

 

from OLHMC Inc.
Specialty: Family medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Tried it, didn't work for us. Still got charged.

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It was a recommended partner of Practice Fusion and promised a very low claim rejection rate.

Likes Least

Labor intensive Practice Management Software. We did not use the EMR since we were using Practice Fusion (which is free).

Recommendations

Ask if there is a free trial period or money back guarantee.

 

from Ronald C Bezahler, MD
Specialty: Ophthalmology
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

I am the coding/billing person for the office.

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It is fairly easy to use, once you get familiar with the product.

Likes Least

I absolutely HATE the way charges with payments are processed. In this practice, there are many times when a patient is required to pay a co-pay AND a refraction fee. This system does not allow you to post more than one payment in the charge screen, which then requires me to go either to the patient's screen, or the "Patient checkout" screen. It would be much more time efficient if we were able to post charges and payments in the SAME screen, and by the charge, not by the "co pay"
instead of going to the patient check out screen, or the patient's information screen. This is too time consuming, therefore, not cost effective.
Another thing that I do not like pertains to the E-remittance and quick pay screens when posting insurance payments. It would be much more helpful if when posting a payment on a charge where the patient has also paid, and the insurance payment is more than the insurance balance, that DIFFERENCE is put in unapplied, NOT the entire payment. AGAIN this is time consuming, because I have to stop what I am doing, go to the patient screen, unapply the patient payment, go back to the insurance payment screen, and apply the insurance payment. And if the copay is required, and the insurance company applies the copay to a charge in the visit, but not the office visit, I then have to go back and re-apply the payment to the charge the INSURANCE company put the co pay. I can show you examples of this, if necessary. It happens primarily with Aetna claims.

Recommendations

Make certain to get the telephone numbers of practices that share your specialty, and talk in depth with them. I also think it would be a great idea if Advanced MD offered ON SIGHT training with new offices, especially with Specialists. The field of Ophthalmology is very different from a PCP office, as is an Orthopedic office. I know I would did have an opportunity to visit another ophthalmology practice, but it would have been much more helpful to train with someone in the office.

 

from Sequoia Sleep Diagnostics
Specialty: Sleep medicine / center
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Very rich in features

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Likes Best

The options are limitless. With the right training and support this product will simplify all aspects of practice management

Likes Least

The training was very poor. The original set up was not through or done correctly and that caused delays in the training process.

Recommendations

The support team has been the greatest benefit of this software. With all the rich features, it is imperative that training and support is available. This product has the support down but the initial training and setup has room for improvement.

 

from Mark Thompson Acupuncture
Specialty: Pain management
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

User friendly notes from highly customizable templates

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Our providers needed to have notes that they could quickly complete during the eval, and we were able to customize the note templates to what we needed (check boxes, drop downs with frequently used comments, etc).

Likes Least

There is a lot of training that goes into learning how to use this software, which is necessary but also time consuming.

Recommendations

Creating the note templates fit for your practice will require some time, but after the set-up is done it should be easy to use. That should make up for the extra time used to adjust the notes to your preference. Or you can pay extra to have the advancedmd team set the notes up for you.

 

from Practice Management Service, LLC
Specialty: Billing services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Advance MD Review

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Likes Best

I love the user friendly practice management software. Being user friendly not just on the front office end but the back office billing end. From sales, set up, training and support they are there for you!! I cant say this about most softwares. Usually after the sale and set up you are on your own. Not AMD they want to hear from you. They are there to help that clients whether adding new services or just a daily support call. If you have a comment or idea on how something can be better they are listening.
The pricing is excellent and affordable. Their pm software is robust without being complicated which speaks volumes to the medical community.

Likes Least

I would like to see the collections module developed more and offer some addition options. Working on old debt is time consuming in most any pm software and it pays nothing. So to make a collection module that would actually do more of that time consuming work would be worth so much to AMD clients.

Recommendations

Look at the total package. When I am looking at a pm software I actually evaluate the pm software rather backwards. I want to see reporting to make sure I can gather the reporting information first that my practice requires. Then I look at ease of use on the billing piece from data entry of charges, manual payment posting, ERA, claims scrubbing and claims corrections,electronic statements and account receivable follow up.

 

from Buckhead Injury Wellness Institute
Specialty: Pain management
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Member since 2006

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I have been a customer since 2006 and have watched the software grow as I have

Likes Least

The Tele medicine program has not launched yet. We are waiting for this program / feature

Recommendations

The software can make your practice paperless. Because of its usefulness

 

from OBT Billing Services, LLC.
Specialty: Billing services
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Advanced MD has given our business the leg up on the competition

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Likes Best

My firm OBT Billing Services, LLC made a corporate decision to move all of all providers to Advanced MD over a year ago. Since the partnership began the advanced MD software product has streamlined our services and claims processing 10 fold. Many of our 40+ providers were using a third party ehr which integrated into advanced MD taking the manual labor out of our day. Our providers love the back end use of the dashboard and the thoroughness of the advanced insight reporting tool.

As far as EHR goes our two largest providers groups are completely thrilled with the complete package of practice management and EHR. In my 26 years in the medical billing area I have found that advanced MD's training and support provided by advanced MD is second to none.

Likes Least

Quite frankly, there is not much to complain about with advanced MD. The product and the company exceed my expectations of what I look for in a partner.

Recommendations

My only recommendation is that: if your are evaluating software for your medical practice and or billing company you would be doing your self an injustice by not including Advanced MD PM & EHR. Please inquire about the advanced InSights module and the Claims module. They will tip the scales in advanced MD's favor in every comparison. These areas in particular have made me a hero with my providers they will with yours as well.

 

from Medico of South Carolina
Specialty: Other specialty
Size of portfolio: 101 or more users Portfolio size: 101 or more users

Humming Bird is the best ( AdvancedMD)

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Likes Best

Simplicity, functionality - its the best product available in the market and overall as a vendor - they are a happy company who keep their clients happy!! I have been working on this platform since 2005 and they are fantastic!!

Likes Least

MAC ....... PM not on Internet ... This will change soon as they have listened to us and i hope i will come back soon to remove this comments. Rest all - Great!!

Recommendations

You should speak with the billing companies who are using this. Review the product and compare the functionality and simplicity of the product. Some of the products are garbage so just be careful. AdvancedMD is the best specially Practice Management system as EMR system ( every physician and practice ) has their own requirements.

You will not be disappointed with AdvancedMD.

 

from Midcoast Integrative Healthcare
Specialty: Physical medicine / physiatry
Size of portfolio: Single user Portfolio size: Single user

Phenomenal support and great software so far.

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Likes Best

1. Service/support/training: I am halfway through training with their medical billing software and couldn't be happier. Their team from sales to training, to the implementation specialist tasked with setting up every single one of our payors has been exemplary. In light of full disclosure, I had one bump in the road initially with a team member's communication but as soon as I communicated my dissatisfaction and what had happened, the staff promptly took responsibility, exhibited empathy, compassion and transparency and set me up with a new great trainer that same day. The ability to take responsibility for mistakes and fix them is a huge litmus test for me and speaks volumes to the integrity of their staff.
2. Again, I am a new user so there is still a lot to learn, but what I have experienced so far is a claims scrubber that is SO efficient and easy to use that I am getting my work done in minutes that I thought would take hours. Processing payments is proving to be equally quick and easy.

Likes Least

1. Not mac or chrome compatible. Our practice purchased a pc in order to use this software. I am not a fan of Internet Explorer or PC's as a general rule for user interface and truly wish I could use this on my mac without having to run a clunky parallels windows interface (which I don't recommend to anyone)

Recommendations

Do your homework, speak at length to their team and come up with a very honest list of your needs. I reviewed 7 different competitive companies and AdvancedMD really blew them away in service and value. I was won over by their transparency and the human element of what is very dense and difficult software for a layperson like myself. (Yes, this is my first time as a medical biller)

 

from Your Extra Hands Surgical Services
Specialty: Other specialty
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Advanced MD EHR

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Likes Best

What I like best about this product and vendor it that the whole staff team is hands on. When working with my trainer if questions or problems arise she had no problem contacting the correct department to help resolve or figure out a solution to what ever the problem is.

Likes Least

What I like least about this product is that is does not keep track of actual times of surgeries.

Recommendations

My advice for other evaluating software like this is to definitely take a look at the demos and make sure sure you and your team are able to group demo session of software so you can be sure that the software is a perfect fit for your organization and the things you are trying to get accomplished.

 

from Richard S York MD PC
Specialty: Surgery
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Best decision we ever made.

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The ease of use and the training provided. I have implemented many new practice management systems in my 35years of medical billing. Advanced MD was by far the easiest to learn and implement. The training provided with the weekly meetings and videos (that I still refer to when stuck) are great. My trainer was so detailed and took the time to make sure I understood what I was doing not just going thru the steps and there you are.

Likes Least

Slight problem with auto post of EFT. Otherwise none to speak of.

Recommendations

Please take the time to speak with the representatives and let them know how Advanced MD can make your life easier.

 

from southside family practice
Specialty: Family medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

learning & after paying for system for 3.5 yrs. Trying recently to use

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Likes Best

ICD coding=ease of coding. Converts diagnosis codes memorized (ICD 9) to ICD 10.

Likes Least

technical support varies too much in product expertise and demeanor see below

Recommendations

Vet tech support and weed out those that make the company look bad, (those not interested in doing the job)

 

from South Central Medical Services
Specialty: Physical medicine / physiatry
Size of portfolio: 51 to 100 users Portfolio size: 51 to 100 users

Love the ease of viewing EHR and uploading documents.

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Always ready to help with the issues and very friendly staff.

Likes Least

The only thing that I do not like is the Edi reports and the actual AR reports never seem to match.

Recommendations

Have to get into the system and get familiar and you will see that you like it.

 

from Mississippi Bone and Joint Clinic
Specialty: Orthopedics / sports medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Transition To Advanced MD EHR

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Likes Best

I like the fact there are multiple scrubbing levels our claims go through before they are out the door. This has helped greatly in the incidents of rejected claims in our office.

Likes Least

Although reports are available sometimes the configuration of a report I need is difficult.

Recommendations

Take full advantage of the implementation process and learn all you can during that time by asking lots of questions!

 

from Ronald C Bezahler, MD
Specialty: Ophthalmology
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Make some changes!

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I like the friendliness of the support staff. They are always helpful, and they never make a called feel inferior for not knowing something, no matter how dumb the question may seem.

Likes Least

I definitely do not like the charge/payment process. Working in an Ophthalmology practice, there are many times when patients have to pay not only a copay, but also on charges NOT covered by their insurance. There is no easy way to do this. I have suggested you change the way payments to charges are posted in the "Quick Charge Entry" screen, allowing you to post payments against charges in the "quick entry" screen, ELIMINATING the "COPAY" field. In simpler terms, do away with the "Patient check out" screen and allow payments to be posted in the charge screen, where you key in the procedure/ICD-10 code and then payment amount and how it was paid. Even in the patient's account, we are unable to post payments against charges without choosing the "OK and Pay". I also do not like the fact that if a charge is forgotten, or as does happen, incorrectly posted and I need to adjust it after the day is closed, I have to create a new "visit" number.
Reporting is also problematic when discussing the end of day reports. I print the BATCH report, and it double spaces, wasting tons of paper! It will tell me there are 3 pages, or 10 pages and it almost always prints twice as many pages as the report says it consists of. THIS SHOULD BE AN EASY FIX!

Recommendations

I would highly recommend watching all the videos available, and if you REALLY love your existing software, DO NOT CHANGE!

 

from Primary Care Associates
Specialty: Internal medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Our review

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Likes Best

The training and implementation of Advanced MD to our practice was seamless due to the excellent care of our trainer.

Likes Least

So far there has been nothing that we have disliked.

Recommendations

Look at your needs and find a software that meets them.

 

from Access Wellness Group
Specialty: Mental & behavioral health
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

AdvancedMD Makes Our Practice Work

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Likes Best

The software is easy to use. Our clinicians have found it very user friendly. The ability to do our own billing is not only cost saving, but it enhances our ability to receive payments in a very timely manner. The support staff has always been useful and their training staff is exceptional.

Likes Least

Sometimes it takes a little while to get an answer from support. I would like a little more prompt real time troubleshooting.

Recommendations

We compared to other "free" software programs but none of them had the billing capability that AdvancedMD offers.

 
 
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