AdvancedMD EHR Software


 

AdvancedMD is an EHR and Practice Management solution that delivers scheduling, documentation, ePrescribing, revenue management, and financial reporting capabilities in one suite. Users get an industrial-grade computing experience with renowned speed, secure access, and support. There is no software to install or maintain; automated updates make managing regulatory changes such as ICD-10 and Meaningful Use effortless and free. 

This EHR platform provides access to patient data in seconds, automatically passes charges to billing staff, and populates lab results in patient charts. Single sign-on from any location means immediate, secure access to patient data and records via the cloud, allowing users to stay connected anywhere. Mobile technologies provide access to schedules, notes, and histories on the go; capture charges from anywhere for better accuracy. 

AdvancedMD allows staff to complete check-in in less than a minute, transfer patient data from any system, and customize scheduling to fit practice needs. AdvancedInsight Reporting provides tools to measure the financial performance of physicians and practice; drag and drop tools make running reports fast and accurate. 

AdvancedMD allows private practices to select the billing option to best fit their needs. In-house staff benefit from Claim Inspector, which scrubs each claim resulting in a 95 percent first-pass acceptance rate. Partnering with their Medical Billing Services mean the entire claim process is managed by billing specialist while maintaining oversight into practice finances. 

This solution is priced on a monthly subscription basis; there is no contract, and support is included. It is supported by Windows as well as iOS for the iPad and iPhone. 

 

Supported Operating System(s):
Windows 7, Web browser (OS agnostic), Windows 8

92 Reviews of AdvancedMD EHR and Practice Management Software

Showing 1-20 of 92

 

from Mark Thompson Acupuncture
Specialty: Pain management
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

User friendly notes from highly customizable templates

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Likes Best

Our providers needed to have notes that they could quickly complete during the eval, and we were able to customize the note templates to what we needed (check boxes, drop downs with frequently used comments, etc).

Likes Least

There is a lot of training that goes into learning how to use this software, which is necessary but also time consuming.

Recommendations

Creating the note templates fit for your practice will require some time, but after the set-up is done it should be easy to use. That should make up for the extra time used to adjust the notes to your preference. Or you can pay extra to have the advancedmd team set the notes up for you.

 

from Practice Management Service, LLC
Specialty: Billing services
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Advance MD Review

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Likes Best

I love the user friendly practice management software. Being user friendly not just on the front office end but the back office billing end. From sales, set up, training and support they are there for you!! I cant say this about most softwares. Usually after the sale and set up you are on your own. Not AMD they want to hear from you. They are there to help that clients whether adding new services or just a daily support call. If you have a comment or idea on how something can be better they are listening.
The pricing is excellent and affordable. Their pm software is robust without being complicated which speaks volumes to the medical community.

Likes Least

I would like to see the collections module developed more and offer some addition options. Working on old debt is time consuming in most any pm software and it pays nothing. So to make a collection module that would actually do more of that time consuming work would be worth so much to AMD clients.

Recommendations

Look at the total package. When I am looking at a pm software I actually evaluate the pm software rather backwards. I want to see reporting to make sure I can gather the reporting information first that my practice requires. Then I look at ease of use on the billing piece from data entry of charges, manual payment posting, ERA, claims scrubbing and claims corrections,electronic statements and account receivable follow up.

 

from OBT Billing Services, LLC.
Specialty: Billing services
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Advanced MD has given our business the leg up on the competition

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My firm OBT Billing Services, LLC made a corporate decision to move all of all providers to Advanced MD over a year ago. Since the partnership began the advanced MD software product has streamlined our services and claims processing 10 fold. Many of our 40+ providers were using a third party ehr which integrated into advanced MD taking the manual labor out of our day. Our providers love the back end use of the dashboard and the thoroughness of the advanced insight reporting tool.

As far as EHR goes our two largest providers groups are completely thrilled with the complete package of practice management and EHR. In my 26 years in the medical billing area I have found that advanced MD's training and support provided by advanced MD is second to none.

Likes Least

Quite frankly, there is not much to complain about with advanced MD. The product and the company exceed my expectations of what I look for in a partner.

Recommendations

My only recommendation is that: if your are evaluating software for your medical practice and or billing company you would be doing your self an injustice by not including Advanced MD PM & EHR. Please inquire about the advanced InSights module and the Claims module. They will tip the scales in advanced MD's favor in every comparison. These areas in particular have made me a hero with my providers they will with yours as well.

 

from Medico of South Carolina
Specialty: Other specialty
Size of portfolio: 101 or more users Portfolio size: 101 or more users

Humming Bird is the best ( AdvancedMD)

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Likes Best

Simplicity, functionality - its the best product available in the market and overall as a vendor - they are a happy company who keep their clients happy!! I have been working on this platform since 2005 and they are fantastic!!

Likes Least

MAC ....... PM not on Internet ... This will change soon as they have listened to us and i hope i will come back soon to remove this comments. Rest all - Great!!

Recommendations

You should speak with the billing companies who are using this. Review the product and compare the functionality and simplicity of the product. Some of the products are garbage so just be careful. AdvancedMD is the best specially Practice Management system as EMR system ( every physician and practice ) has their own requirements.

You will not be disappointed with AdvancedMD.

 

from Midcoast Integrative Healthcare
Specialty: Physical medicine / physiatry
Size of portfolio: Single user Portfolio size: Single user

Phenomenal support and great software so far.

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Likes Best

1. Service/support/training: I am halfway through training with their medical billing software and couldn't be happier. Their team from sales to training, to the implementation specialist tasked with setting up every single one of our payors has been exemplary. In light of full disclosure, I had one bump in the road initially with a team member's communication but as soon as I communicated my dissatisfaction and what had happened, the staff promptly took responsibility, exhibited empathy, compassion and transparency and set me up with a new great trainer that same day. The ability to take responsibility for mistakes and fix them is a huge litmus test for me and speaks volumes to the integrity of their staff.
2. Again, I am a new user so there is still a lot to learn, but what I have experienced so far is a claims scrubber that is SO efficient and easy to use that I am getting my work done in minutes that I thought would take hours. Processing payments is proving to be equally quick and easy.

Likes Least

1. Not mac or chrome compatible. Our practice purchased a pc in order to use this software. I am not a fan of Internet Explorer or PC's as a general rule for user interface and truly wish I could use this on my mac without having to run a clunky parallels windows interface (which I don't recommend to anyone)

Recommendations

Do your homework, speak at length to their team and come up with a very honest list of your needs. I reviewed 7 different competitive companies and AdvancedMD really blew them away in service and value. I was won over by their transparency and the human element of what is very dense and difficult software for a layperson like myself. (Yes, this is my first time as a medical biller)

 

from Your Extra Hands Surgical Services
Specialty: Other specialty
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Advanced MD EHR

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Likes Best

What I like best about this product and vendor it that the whole staff team is hands on. When working with my trainer if questions or problems arise she had no problem contacting the correct department to help resolve or figure out a solution to what ever the problem is.

Likes Least

What I like least about this product is that is does not keep track of actual times of surgeries.

Recommendations

My advice for other evaluating software like this is to definitely take a look at the demos and make sure sure you and your team are able to group demo session of software so you can be sure that the software is a perfect fit for your organization and the things you are trying to get accomplished.

 

from Richard S York MD PC
Specialty: Surgery
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Best decision we ever made.

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Likes Best

The ease of use and the training provided. I have implemented many new practice management systems in my 35years of medical billing. Advanced MD was by far the easiest to learn and implement. The training provided with the weekly meetings and videos (that I still refer to when stuck) are great. My trainer was so detailed and took the time to make sure I understood what I was doing not just going thru the steps and there you are.

Likes Least

Slight problem with auto post of EFT. Otherwise none to speak of.

Recommendations

Please take the time to speak with the representatives and let them know how Advanced MD can make your life easier.

 

from southside family practice
Specialty: Family medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

learning & after paying for system for 3.5 yrs. Trying recently to use

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Likes Best

ICD coding=ease of coding. Converts diagnosis codes memorized (ICD 9) to ICD 10.

Likes Least

technical support varies too much in product expertise and demeanor see below

Recommendations

Vet tech support and weed out those that make the company look bad, (those not interested in doing the job)

 

from South Central Medical Services
Specialty: Physical medicine / physiatry
Size of portfolio: 51 to 100 users Portfolio size: 51 to 100 users

Love the ease of viewing EHR and uploading documents.

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Likes Best

Always ready to help with the issues and very friendly staff.

Likes Least

The only thing that I do not like is the Edi reports and the actual AR reports never seem to match.

Recommendations

Have to get into the system and get familiar and you will see that you like it.

 

from Mississippi Bone and Joint Clinic
Specialty: Orthopedics / sports medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Transition To Advanced MD EHR

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Likes Best

I like the fact there are multiple scrubbing levels our claims go through before they are out the door. This has helped greatly in the incidents of rejected claims in our office.

Likes Least

Although reports are available sometimes the configuration of a report I need is difficult.

Recommendations

Take full advantage of the implementation process and learn all you can during that time by asking lots of questions!

 

from Ronald C Bezahler, MD
Specialty: Ophthalmology
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Make some changes!

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Likes Best

I like the friendliness of the support staff. They are always helpful, and they never make a called feel inferior for not knowing something, no matter how dumb the question may seem.

Likes Least

I definitely do not like the charge/payment process. Working in an Ophthalmology practice, there are many times when patients have to pay not only a copay, but also on charges NOT covered by their insurance. There is no easy way to do this. I have suggested you change the way payments to charges are posted in the "Quick Charge Entry" screen, allowing you to post payments against charges in the "quick entry" screen, ELIMINATING the "COPAY" field. In simpler terms, do away with the "Patient check out" screen and allow payments to be posted in the charge screen, where you key in the procedure/ICD-10 code and then payment amount and how it was paid. Even in the patient's account, we are unable to post payments against charges without choosing the "OK and Pay". I also do not like the fact that if a charge is forgotten, or as does happen, incorrectly posted and I need to adjust it after the day is closed, I have to create a new "visit" number.
Reporting is also problematic when discussing the end of day reports. I print the BATCH report, and it double spaces, wasting tons of paper! It will tell me there are 3 pages, or 10 pages and it almost always prints twice as many pages as the report says it consists of. THIS SHOULD BE AN EASY FIX!

Recommendations

I would highly recommend watching all the videos available, and if you REALLY love your existing software, DO NOT CHANGE!

 

from Primary Care Associates
Specialty: Internal medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Our review

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Likes Best

The training and implementation of Advanced MD to our practice was seamless due to the excellent care of our trainer.

Likes Least

So far there has been nothing that we have disliked.

Recommendations

Look at your needs and find a software that meets them.

 

from Access Wellness Group
Specialty: Mental & behavioral health
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

AdvancedMD Makes Our Practice Work

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Likes Best

The software is easy to use. Our clinicians have found it very user friendly. The ability to do our own billing is not only cost saving, but it enhances our ability to receive payments in a very timely manner. The support staff has always been useful and their training staff is exceptional.

Likes Least

Sometimes it takes a little while to get an answer from support. I would like a little more prompt real time troubleshooting.

Recommendations

We compared to other "free" software programs but none of them had the billing capability that AdvancedMD offers.

 

from Medical Solutions Unlimited Inc
Specialty: Billing services
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Claims Manager

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Likes Best

Absolutely Everything ! The customer support was just wow !

Likes Least

I haven't found anything I dislike about AdvancedMD yet. We have been using it for over a year now.

Recommendations

The ease of the change from one software to Advanced MD was awesome

 

from Perry Family Medicine
Specialty: Family medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Good system

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N/A

Likes Best

For the most part it is user friendly and we are able to connect our other programs to it. Easier to use than other systems we have had.

Likes Least

On days like any other system it is slow or random parts of it don't work. For th most part it runs well.

Recommendations

Just to keep it updated and fast. Also when the system goes down or is having problems just inform us along with work on it as fast as possible.

 

from Perry Family Medicine
Specialty: Family medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great System

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Likes Best

The best part of the EHR is how you can customize the templates to your clinic

Likes Least

They really need to get on the ball on being able to use with chrome and safari

Recommendations

Make sure to demo as many times as possible to fully understand system

 

from VIP Medical Group
Specialty: Pain management
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Would not recommend AdvancedMD

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Likes Best

The schedule module is good. It is easy to pull up patients and schedule them. The EHR is easy to use to pull up reports. Once you have your templates in to merge with word documents, which is VERY labor intense, it is easy to use.

Likes Least

AdvancedMD tech support is poor. We first signed up for the billing so we could bill facility fees and professional fees. It turned out we couldn't bill facility fees because the UB04 was not set up correctly and they couldn't fix it. The reports are terrible. They have updated them but we would have to pay more money a month for the update. That should be included, as it is with most software. We cannot write prescriptions for controlled substances, unlike we were told we could, when we added the EHR. We cannot get it to print on the forms required by California law. I called the tech and engineering people for 8 months trying to get it fixed and they never figured it out or got back to me. Now we are stuck with it, having to write out the RX by hand and then scan in a copy of it or manually add it, each time the patient is seen.

Recommendations

Would not recommend AdvancedMD. You will not be able to get any sort of usable report. Maybe now they are including the update for new clients. The old clients (us) have to pay extra for it each month

 

from MEDRIDE4U Transport
Specialty: Other specialty
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Coolest Software

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Likes Best

The ease of how to manuver around the software is fabulous and what makes it interesting is that our company does transportation nothing like a provider works, AdvancedMD was able to customize the soft ware for "transportation company" which is great.

Likes Least

Everything this software has is great so there really nothing I like least.

Recommendations

If you havent or still deciding on what's best for your company's need Advanced MD is the answer to your problems. ADP has a clearing House of its iwn of which many other software companies do not provide. Advance MD offers other office tools such as faxes and great tech support. Training team / instructors are extremly helpful and accommodating to your office availability. I highly recommend these guys..

 

from Laurie McGee PT, DPT, PCS
Specialty: Physical therapy / rehab
Size of portfolio: Single user Portfolio size: Single user

AdvancedMD

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Likes Best

Very user friendly
Excellent provider support for use of product (after initial training).
Quick turn around time for payments (especially secondary).

Likes Least

Enrollment department was very slow securing EDI agreements which delayed use of the product for 10 weeks (vendor required 40 days to process EDI agreements but Enrollment department did not submit them for 30 days after agreement were signed). This vendor provides insurance coverage for 90 percent of my patients which meant I was paying for a product I could not use. I did get a 1 month refund. I received an email from the insurance provider stating that I was set up for AMD; however, I had to call enrollment to let them know this. There seems to be poor communication between Relay Health and the Enrollment Department
Training occurred during this time. Training was good; however, since I had such limited use of the system, by the time it was up and running, I had to go back and re-learn many tools.

Recommendations

Know which of your vendors require EDI agreements and how long of a period for getting enrollment agreements signed. Negotiate a rate to cover your down time. If you will only have limited use during this time, it might be better to hold off on training until you can use consistently. However, if you do have training during this period and have issues later, the Customer Support Department is excellent.

 

from Perry Family Medicine
Specialty: Family medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Saves us time and money!

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Likes Best

The best thing about the EHR is that you can customize it to your facility.

Likes Least

Wish it would be available on chrome and safari, along with ETA's on when other options are available

Recommendations

Get AMD to do a demo for you and you will be hooked

 
 
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