AdvancedMD EHR Software


 

AdvancedMD is a medical office software suite with cloud-based, integrated physician-patient workflow solutions including: practice management/medical billing, electronic health records, telemedicine, patient engagement, practice analytics reporting, and physician-performance benchmarking. Additionally, it offers a managed billing option for practices looking to use a third-party billing company.

AdvancedMD includes tools and technologies to integrate practice and patient workflow together for small to large practices. It also offers onsite and telemedicine appointment scheduling, appointment reminders for patients, automatic insurance eligibility verification for next-day patients, and many more features. The iPad check-in kiosk pushes information from consent forms straight into the patient chart, and charge capture occurs during the charting process and pushes claims information to the billing staff automatically.

The features offered by AdvancedMD are bundled in a fully integrated suite, allowing users to access data via the centrally managed AdvancedMD cloud.

 

AdvancedMD - My office visit
 
  • AdvancedMD - My office visit
    My office visit
  • AdvancedMD - Any device, any OS
    Any device, any OS
  • AdvancedMD - Telemedicine integrated with EHR
    Telemedicine integrated with EHR
  • AdvancedMD - Scheduling integrated with Billing
    Scheduling integrated with Billing
  • AdvancedMD - iOS App (ePrescribing here)
    iOS App (ePrescribing here)
  • AdvancedMD - ePrescribing included in EHR
    ePrescribing included in EHR
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8

155 Reviews of AdvancedMD

Showing 1-20 of 157

 

from Affinity Billing Services LLC
Specialty: Neurology / neurosurgery
Number of employees: 1 employee Employees number: 1 employee

AdvancedMD Review

Ease-of-use

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I have used several different systems and this system is by far the most user-friendly system to date.

Pros

Integrated EHR system into the billing module.

Cons

Cannot edit payments, they must be voided and reposted.

 
 

from Lane Fertility
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

Advanced MD Billing

Ease-of-use

Functionality

Product Quality

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Value for Money

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I've been using Advanced MD for my billing software for about 1 year. It took a little while to set it up and to learn how to enter the information, but it is very easy to use.

Pros

I like that I can find the daily remittances easily. It tracks the A/R on a daily basis. There are many types of reports that can be run to keep rack of the financial health of the practice

Cons

Some of the reports can be created, but if there is a particular report that is not already in the software it could take a year before the company will create it for you.

Advice to Others

Review the information carefully and see if this is the type of product that will help your practice.

 
 

from Perry Family Medicine
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Great system!

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My company has gone through some systems and this is by far the best! You can customize with templates so it works for what you need. The people we have worked with have been kind and very helpful. We are still learning the neat things it has to offer and loving it.

 
 

from Saumil Mehta,MD PLLC
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Physician

Ease-of-use

Functionality

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This software very basic. It has very limited functionality compare to other current EHR in market.

Pros

None.

Cons

Very limited functionality. Not very friendly to use.

Advice to Others

Look at other EHR.

 
 

from Laurie McGee PT, DPT, PCS
Specialty: Physical therapy / rehab
Number of employees: 1 employee Employees number: 1 employee

AdvancedMD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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I started using this product for billing. I have expanded to EHR this year and am pleased with the product

Pros

Excellent customer service, read to use and adaptable

Cons

Need to improve mobile app especially pm side.
Currently only available on internet explorer

 
 

from Trimcare
Specialty: Bariatrics / obesity
Number of employees: 11-50 employees Employees number: 11-50 employees

Advanced MD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We have used this product for 10 years at the clinic I work for. The product is easy to use, however it could be better. The support staff are nice, but they take forever to reaolve an issue. Almost every time, we resolve the issue before they call back.

 
 

from Ankle & Foot Centers of North Georgia, P.C.
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

AdvancedMD Billing

Ease-of-use

Functionality

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AdvancedMD has been amazing! Their billing Claims Center has helped our practice decrease billing errors by 80%. The claims center is an all in one claims scrubber, submitter and rejections and corrections center. You can even customize your claim edits to fit your practice needs.

Advice to Others

Try out the product. Its great for scheduling, billing and reporting!

 
 

from OBGYN
Specialty: Ob Gyn / women's health
Number of employees: 2-10 employees Employees number: 2-10 employees

Sales Team Lies!!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Ease-of-use
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The software it self is okay but the sales tatics are horrible! They have different level packages which I was not told. I explained what exactly I needed and I was told it was included in my package.....it was not! I even have emails to prove that the sales rep told me these things were included but it did no good as the Manager never returns phone calls unless you get the training team involved! Even then, he promised to review the emails and get back with me, he never did. Training takes a while as it is done is segments. We didn't have time for that so we had to learn a lot on our own. I will say that that they do provide training videos to help. We've been on about a momth and a half and are feeling pretty confident now. It's different but overall a decent software. Just make sure you get everything in writing from the sales rep (not that it will do any good).

Pros

Once you learn it, it's pretty decent.

Cons

Sales reps are shady. It's like dealing with a used car salesman. You will be told anything to get a sale.

 
 

from In Touch Mom
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

Retracting previous poor review.

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The product is still the only one I have found that can do it all. Telemedicine, EHR, customized forms, and customized schedulers. I had some pretty poor experience with the sales staff following through with promises, which is where my previous poor review came from. I was contacted by Landon who apologized and handled the situation very professionally. When I had gotten a hold of Landon I was extremely frustrated and not an easy customer to deal with due to my frustrations with my salesmen's lack of communication. Landon heard my concerns and promptly addressed them. He went to bat for me and I appreciate it. I have a very small business and the fact that he went above and beyond for me showed me that maybe I just had a poor salesmen and his actions shouldn't reflect the rest of the company. We added a few more providers and the implementation team has been absolutely wonderful for helping us navigate new forms and new updates.

 
 

from KareFirst
Specialty: General practitioner
Number of employees: 11-50 employees Employees number: 11-50 employees

Great Solution for Practice Management and Billing

Ease-of-use

Functionality

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Value for Money

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Our practice (25+ providers) have been using AdvancedMD billing software for the past 9 months and have been very happy thus far. We switched from Kareo as we needed a more customizable product that could better handle the large number of insurance carriers we interact with. We found Kareo to be extremely limited when billing for patients with multiple insurance policies.

While more expensive than other billing software on the market, we have definitely noticed faster payments and cleaner claims going out the door. We are a very analytical company and this is the only billing software we've found that has decent reporting capabilities.

Our company only uses the AdvMD's Practice Management software so I cannot speak to their EHR offerings.

Pros

- Software has many built-in claim scrubbers, meaning more errors are caught before submission. Cleaner claims = faster payment.
- Their clearinghouse (McKesson) is one of the largest in the country, which results in faster claim processing as well.
- Reporting features, if you pay for them, are better than any other billing software we've experienced
- Highly customizable and worthwhile if you put in the effort to tailor it to your practice

Cons

- Setting up the system is a bit cumbersome. More features mean more time for our billing team to adjust to.
- Their A/R module is confusing to use and has its fair share of problems
- Because their system has so many customizable features, their support team is often unfamiliar with all aspects of the software.

Advice to Others

If you're looking for a customizable software and are willing to put in the time to setting the system up properly, AdvMD is well worth the money. Their clearinghouse connection is worth the price tag alone. If you're business minded and analytical, there's no better reporting suite than AdvMD.

In the end, every piece of software you buy will have issues. Most medical billing software on the market is extremely limited and poorly designed, so be sure to have realistic expectations. AdvMD is the 4th billing software our company has used in 4 years and has performed significantly better so far.

 
 

from Veridian Partners, LLC
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

Advancedmd

Ease-of-use

Functionality

Product Quality

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Value for Money

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I feel that I can give a very honest review of this software. I've been using Advancedmd for over 8 years now and before that I used other billing softwares. Advancedmd is extremely user friendly. I've trained over 50 people on the software in matter of hours/days. The software offers a lot of options for scheduling, reporting, tracking and proper payment posting. I have the opportunity to use other softwares but I always go back to Advancedmd.

Pros

easy to learn and navigate. Great support team!

Cons

I wish I could search checks by dollar amounts.

Advice to Others

If you're thinking about using AMD but still aren't sure. Watch the videos! They're a great training tool and you will see how easy it is to use!!!

 
 

from Eye Doctor MD PC
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

Good once you learn to navigate

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
Ease-of-use
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Decent system. Although it can be difficult to learn to navigate yourself and the company itself was terrible for billing. The program has been nice to use with outside billers though.

Pros

Lots of capabilities.

Cons

Navigating the page can be difficult. A lot of options and images used don't always make sense and can be difficult to distinguish.

Advice to Others

Make sure to get as much training as possible during implementation.

 
 

from Koala Center for Sleep Disorders
Specialty: Sleep medicine / center
Number of employees: 2-10 employees Employees number: 2-10 employees

Advanced MD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Product Quality
Quality
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This system is great for billing and scheduling. I would definitely recommend this to other medical places.

 
 

from Koala
Specialty: Dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

Worked

Ease-of-use

Functionality

Product Quality

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Value for Money

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Worked well enough. Was a little difficult to navigate- not totally user friendly. Difficult to get a hold of support staff. A little temperamental. I did like how customizable it is.

Pros

Customizable

Cons

Kind of difficult to navigate

Advice to Others

Just stay with it

 
 

from Koala Center for Sleep and TMJ Disorders
Specialty: Dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

Very Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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I feel this is a good system to work with. Navigation is simple and can be easily accessed.

Pros

Easy scheduling, payments/charges are quick to complete.

Cons

Not being able to track patients who do not show up for appointments, unless we manually move them. It would be nice if they had a 'no show' option, along with the 'check in, check out' for this purpose.

Advice to Others

Great software for fast paced medical offices!

 
 

from Koala Center for Sleep Disorder
Specialty: Dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

Good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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I think this software is very easy to use. The set up on both sides is nice. It has easy scheduling.

Pros

Very easy to use

Cons

There is no way to track canceled appointments.

Advice to Others

yes it is a good program

 
 

from St. Thomas Counseling Center
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

So easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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I recently opened a small behavioral health practice. As a psychologist coming from a state-run mental health center, I've never had to learn insurance billing before. My staff and I were trepidatious about learning the billing, but my red, our AMD trainer, has explained it so clearly. He answers all our questions and explains insurance in a way "billing newbies" can understand. Also, after only a few sessions with Vince, we are ready to use our system! The EHR configuration has been very simple and very easy. It will cut down on our paperwork significantly! I love it.

Pros

Ease of use
Personalized configuration
All notes and templates include information for meaningful use
fantastic customer support

Cons

nothing

Advice to Others

It's a great, great record system. You will love it!

 
 

from Roderick White Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

Good product!

Ease-of-use

Functionality

Product Quality

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N/A

Our practice management group used AdvancedMD for billing and we were also going to use it as EHR, but we ended up going a different route. There was not an issue with AdvancedMD, but the PM company didn't update the templates for the EHR and we ended up going in a different direction. It was a good product, easy to use and I wish we would have had a chance to use it for more than just PM/billing. Several colleagues have in their offices and like it.

 
 

from Koala Center for Sleep Disorders
Specialty: Dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

OK for medical billing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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Our office used it for dental sleep medicine and TMD patients. It worked well, although it is somewhat expensive and does not have as many features as some other products. It is also internet based so if your internet goes down you can not use the program.

Pros

ease of use

Cons

expensive, internet based

Advice to Others

It is a great place to start for dental sleep medicine

 
 

from lakeshore ob/gyn
Specialty: Ob Gyn / women's health
Number of employees: 2-10 employees Employees number: 2-10 employees

average billing software

Ease-of-use

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Value for Money

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not very straightforward or intuitive - could be more user friendly. very average software

 
 
 
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