Harris CareTracker, a cloud-based EMR and PM system, serves a wide range of specialties, such as internal medicine, gastroenterology, pulmonology, and orthopedics. The software suite includes an online patient portal, a Meaningful Use dashboard, and outsourced revenue cycle management. Third-party billing services have the ability to manage their own clients via the channel partner portal.
In addition to core charting, e-prescribing and lab tracking, Harris CareTracker EMR offers many other features, including quick tasks and clinical decision support to alert physicians about overdue follow-ups based on diagnosis and procedure history. And, the continuity of care and messaging functions help support information sharing with other providers.
Harris CareTracker PM provides an interactive billing management dashboard, customizable front-end claims scrubbing, overnight and real-time eligibility, automated reminder calls and text messages, and many other electronic work lists that advance efficiency. Users can implement the PM module as a standalone, alongside Harris CareTracker EMR, or with another EMR system of choice via HL7 interfaces.
Barb from APC
Specialty: Pain management
Employees number: 11-50 employees
I highly recommend looking at different options
NONE = there is nothing outstanding about this software or the services provided
They have their scheduling module is as good as everyone else.
Customer support is TERRIBLE! It took 68 days to get pricing (just pricing) on a request for an interface and another 15 days to know if the software was capable of printing barcodes. There are EXTREME delays in obtaining information, support especially if McKesson is your middleman.
Dee Ann from Medical Billing Solutions, Inc.
Specialty: Billing services
We have been using Harris CareTracker (formerly known as Optum PM & Physician EMR) since 2009 for our billing RCM software and PM and EMR software for our clients. It has helped us to drastically increase the collections of our clients and has tremendously helped us to reduce our front end denials to below 1%. The ease of use of the system for our staff and clients is unparalleled to other software. When switching over our RCM system and finding a new PM and EMR system to offer to our clients, we researched several software systems including NextGen, AthenaHealth, Epoch, eClinicalWorks, AdvancedMD and Kareo. We found that there was nothing comparable to the ease of use, productivity, and competitive pricing that Harris CareTracker offers.
I would like to see a faster turn around time on building interfaces with other EMR softwares for our clients that wish to remain with their current EMRs and interface with our PM system for billing. We have seen some recent improvements with this, so we are hopeful for the future that we will be seeing a faster turn around time.
I would highly recommend having a demonstration of the software and comparing what Harris CareTracker has to offer compared to other PM and EMR systems, because I have not been able to find anything out there that is more user friendly and creates the same amount of value and ROI that Harris CareTracker has given us.