Compulink Psych Advantage Software


 

With more than 30 years of experience, Compulink is a leading provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to easily adapt to a practice's specific needs, this completely integrated solution offers functionality to support patient scheduling, electronic billing, patient registration and reporting, as well as a HIPAA-compliant patient portal. 

The software is powerful, intuitive and can be used by practices of all sizes. The electronic health records (EHR) application includes features like lab integration, E&M coding advice, iPad support, voice recognition, specialty-specific custom templates, and CPT/DX and ICD-10 codes. The EHR module can be sold on a stand-alone basis or as part of an integrated suite with billing and patient scheduling applications. The billing module comes complete with eligibility inquiries, credit card processing, EDI support, inventory control, and much more. The patient scheduling module optimizes practice operations and includes features like fee-based scheduling, appointment reminders and a patient portal. 

Compulink can be sold as an on-premise or a web-based system. Pricing is customized based on each practice's unique requirements. We would highly recommend Compulink to practices of any size in the chiropractic, mental health, and physical therapy specialties. 

 

Compulink Psych Advantage - Integrated Practice Management
 
  • Compulink Psych Advantage - Integrated Practice Management
    Integrated Practice Management
  • Compulink Psych Advantage - Mental Health Session Note
    Mental Health Session Note
  • Compulink Psych Advantage - EHR Assessment and Plan
    EHR Assessment and Plan
  • Compulink Psych Advantage - EHR Lab Testing Summary
    EHR Lab Testing Summary
  • Compulink Psych Advantage - EHR Assessment Tools
    EHR Assessment Tools
Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of Compulink Psych Advantage

Showing 1-20 of 26

 

from Firm Foundations Counseling and Wellness
Specialty: Psychology/therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

Does the trick, but still seems glitchy

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Compulink Psych advantage does basically what we need it to do for documenting session notes etc., but it's still a little clunky having to navigate windows, multiple clicks, and annoying pop ups when using certain punctuation marks.
Also, the calendar is antiquated, and does not allow sharing/invitations between colleagues within the office.

 
 

from Firm Foundations Counseling & Wellness
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

Complete and Comprehensive Software for Behavioral Health Industry

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Our practice has been using Psych Advantage by Compulink for over one year now. As an executive director I have been able to ensure chart compliance through customizations (e.g. setting client specific reminders for treatment plans, etc.) and I am also able to easily access supervisee charts to ensure care standards are being met (hopefully exceeded). The customer service team continue to answer our every call. If I think of a feature I want included in the product the IT team is immediately available to add it to our product. Because of the easy to use claim submission features, our billing department has improved claims payout to 99% within 1 week. This software may not be the best for solo practitioners, however, for group practices or hospitals, I couldn't imagine there being a better software available.

 
 

from Bridge Mental Health
Specialty: Psychiatry & Psychology
Number of employees: 11-50 employees Employees number: 11-50 employees

COMPULINK Review

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Never have any real big problems that couldn't be fixed.
Quick and friendly response from the support staff.
User friendly, knowledgeable instructors.
They are always updating and improving the product.

Pros

All the tools you need for your office and more

Cons

nothing comes to mind

Advice to Others

will highly recommend this product

 
 

from Regal Oak Counseling, LLC
Specialty: Psychology/therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

Compulink Gives You the Edge

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It was a very intimidating process to review numerous software packages. As a new company, I was concerned about finding an option that would be appropriate for a start up business (cost effective, functional, etc) that would not require a change as we grow. PsychAdvantage by Compulink was the perfect solution! If you want flexibility in a complete software program that meets your business needs, Compulink's software gives you the edge in every area.

Advice to Others

Be prepared to invest some time and energy into learning the software so you can benefit from all it has to offer. The training staff and customer support are first class - be sure you reach out for help when needed. Consider not just where your business is right now, but where you want to take it. Compulink software will support your business growth goals.

 
 

from C.A.R.E. Counseling
Specialty: Psychiatry & Psychology
Number of employees: 2-10 employees Employees number: 2-10 employees

World Class Support

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This is our third HER/ Practice Management system in four years. We’ve been with CompuLink now for two years. Our claim errors plummeted from over 43% to less than 5%!!! CompuLink’s support is fantastic!!! When there is a question or problems I have my support person on the phone in 20 minutes. During implementations their support and hand holding was excellent and reassuring. CoumpuLink’s staff are personable and supportive and work to establish a personal relationship to get to know our agency and work with our own idiosyncrasies.

Pros

Support! Support! Support! Also a great interface with Emdeon.

Cons

A bit of a challenge in the early stages.

Advice to Others

I can honestly recommend CompuLink.

 
 

from Reignite
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

Compulink makes my life easier

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Compulink is a one stop software system that handles everything from scheduling to health records to billing. It makes running a practice easier.

 
 

from Judith vukov md inc
Specialty: Psychiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

Frustrated

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I have been using this product for two years
There are so many problems and not
Enough tech support . During the demo I
Was assured tech support would be available
Till 1000 pm . After we signed the contract
I was told that tech support closes at 5 pm PST

If you wonder why don't we don't cut our losses
And buy into another program?
1. Too much money 2. Too much time invested
Already 3. Too many patients to take with us
To the next program 4 . And finally when I
Suggested getting another program my staff
Almost walked out as everybody has put in
Hundreds of hours getting this one to work.

Pros

Nothing

Cons

The size of the font is too small Not enough
Tech support. ; the program requires too many hours and too many people to input all the
Data necessary for each chart and it is not
Intuitive besides that the way the program is written goes against everything we were taught
In medical school

Advice to Others

Be very careful don't sign any contract
Unless u can practice on it for at least 2 weeks
Have your staff work on it as well

 
 

from Valley Psychological Group
Specialty: Mental & behavioral health
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Good product over-all. Glitches here and there.

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Likes Best

Always updating to make the program better. Customizable. Since this was not a web-based program we were able to scan document directly into the program which was SUPER convenient. Not sure if they are web-based now.

Likes Least

Customer service left us hanging once or twice - They use Emdeon as a clearinghouse, I was not a huge fan of their customer service AT ALL. EHR is integrated, BUT, you have to pay for the software up-front, purchase and maintain your own server, and pay for monthly subscription for customer service. Again, we stopped using this in 2015 - things may have changed since.

Recommendations

Always shop around - but this product is nice as it has several options for customizing to your specific practice type from eye care to in our case psych.

 
 

from Pittsburgh Pastoral Institute
Specialty: Mental & behavioral health
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Consistent product

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Likes Best

We have used Compulink since 2010. I was the first user, and I like how we were able to customize the tabs for our own use and how Compulink has evolved to offer new products.

Likes Least

Only one of the software updates caused us significant problems. I don't like that they don't offer a web version of the product.

Recommendations

Compulink provides a complete product and has all the bells and whistles that other products offer.

 
 

from Jesse D. Matthews, Psy.D.
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Good software for the price

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Likes Best

Software is generally easy to use and fits my needs. Vendor was very helpful in implementation and in answering my questions.

Likes Least

Not as easy to use as other products, but is less expensive.

Recommendations

Like I did, try to find a balance between software that meets your needs and fits your budget.

 
 

from Regal Oak Counseling, LLC
Specialty: Mental & behavioral health
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Powerful Software and Solutions for Businesses of All Sizes

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Likes Best

We reviewed numerous practice management solutions but were unable to settle on any one, as there was always a missing part or feature we needed. As a new business, balancing considerations related to cost and access proved more difficult than anticipated - at least until we found Compulink Psych Advantage! The robust and versatile nature of Compulink Psych Advantage was a complete surprise, providing everything we need in an affordable solution that addresses current concerns while allowing for projected growth. The continual improvements and openness to client feedback is refreshing and appreciated.
The Compulink Team is extremely professional, offering guidance and assistance through every step of the implementation process. Their attention to detail and obvious care to ensure every need is addressed and handled quickly makes them an invaluable asset to Compulink, and our business as well.

Likes Least

In looking at Compulink Psych Advantage, the demo was quite helpful in providing an overview. I was initially disappointed there was not an option to log into a test version of the software to 'try it out' beforehand. If you are a hands on person who needs to try it first before you decide, you may be disappointed to find a working demo version is not yet available. However, the demo was more thorough than anticipated and Psych Advantage was as easy to navigate as it appeared.

Recommendations

Recommendations include considering whether you want or need the option to change or add fields within the data screens, do you intend to have groups (if so, the group module is highly recommended!), and considerations related to HIPAA compliance. Compulink Psych Advantage addresses HIPAA, access, forms customization, field changes, treatment plans, testing and assessment, web registration, scheduling, and so much more - it is just too much to list! Above all, once you determine if Compulink Psych Advantage meets your needs (we would be willing to bet it does), talk to some of the Compulink Team. You'll find they are very knowledgeable, always ready to provide assistance, and very timely in responding to inquiries or requests. If you are serious about practice management software, consider Compulink Psych Advantage - they are serious about being the best. We think they have already accomplished that goal!

 
 

from Firm Foundations Counseling & Wellness
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Positive review of compulink

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Likes Best

This product has simplified and made my paperwork more efficient.

Likes Least

A lot has to be modified for my specific needs but overall the product is great.

Recommendations

The ease of use of this product makes a big difference in my day to day job and has helped improve efficiency greatly.

 
 

from Firm Foundations Counseling & Wellness
Specialty: Other specialty
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Good product with a few hiccups

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N/A

Likes Best

I like the ease of use of the software and my ability to access things easily.

Likes Least

Some of the settings are a bit complicated or make things more difficult (when writing notes you have to make sure to click the boxes in order or the information disappears.)

Recommendations

Practice it in daily use to see how well it fits for your practice.

 
 

from Firm Foundations Counseling and Wellness
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

The practice I work for uses this product for e-medical records.

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Likes Best

The software interface is very intuitive. While I have not yet learned/used all of its functionality, the process of using the software for managing electronic medical records was relatively easy to learn. Additionally, the online tutorials gave me a basic understanding of the process before I began using the software itself.

Likes Least

There are occasional glitches, such as getting incorrect "error messages" when attempting to save a form. They are more a nuisance than anything.

Recommendations

Find a product that meets your practice's needs not only today, but into the foreseeable future. Don't go with what works right now but looks to be difficult to grow and develop with your business.

 
 

from Firm Foundations Counseling and Wellness
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

It gets the job done, but could be more user-friendly.

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Likes Best

Compulink Psych Advantage helps centralize our files and keep organized.

Likes Least

I don't love the calendar/appointment function. It requires many steps and has very limited views and communication ability. Also, the ability to incorporate pictures into session notes is limited and requires multiple steps.

Recommendations

Our business (counseling) is all about our appointments, and therefore a calendar/appointment function that is more user friendly would be a critical improvement.

 
 

from Firm Foundations Counseling & Wellness
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Great Product

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Likes Best

The best part about this product is being able to put everything in the same place. Before we got this system we could have to go so many different places in our computer to get to one simple thing... and that's how it was anytime we never need to search for a document. Now, we know exactly where everything is and everything has it's own place/tab.

Likes Least

The thing I like least is the appointment tab. We have 8 people in our office now, so when clicking on the appointment tab, when you go to the office section you can't see everyone's name an appointments below. The screen only gives you space to see 7, so i have to scroll over. Now if i maximized the "appointment" window I could see them all. I just wish i could customize the windows like a regular computer system.

Recommendations

Pick the software that is best for your company, this one is perfect for us!

 
 

from Firm Foundations Counseling & Wellness
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Psych Advantage is THE EHR system for mental health professionals!

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Likes Best

We have been using Psych Advantage by Compulink since April 2015. We are thrilled with what it has done for the flow of business operations and chart compliance. It took quite a bit of admin (myself, the Executive Director and our CBO) time to set up and customize and we continue to make modification to meet our clinical and research needs. I would say, if your practice has 4 or more clinicians, this product should definitely be on your list to try out. It is expensive but worth every $ we have spent so far. Our staff say that after minimal training (less than 3 hrs each) they can work the system without much issue. Our staff also say it has decreased their paperwork time significantly. One of our staff's favorite features it how it automatically generates assessment reports. Would be happy to share more information with anyone interested.

Likes Least

There is really little to say about what we do NOT like. It is certainly more expensive that other softwares, however, once you think of all it does for a practice in terms of the ease of billing, remittances, and keeping charts compliant in case of audit, it pays for itself.

Recommendations

The key to implementing Compulink Psych Advantage smoothly is to have 1 or 2 key administrators become experts in the software themselves and to work closely with the implementation team. It could also be helpful to speak to another practice director/owner who is using the software successfully.

 
 

from Cranberry Counseling PC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Wide range of integrated functions, billing, EHR, and awesome support!

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Likes Best

This software is comprehensive, with all the functions any practitioner or agency could desire. Excellent billing and practice management features. Electronic Health Records, which can be customized in many ways to fit your practice flow, and which help with compliance with insurer regulations. All sorts of reports to keep track of your practice, as well as client reports and letters, easily generated in the software. Appointment calendar, and the ability to contact professionals directly with encryption. Available portal for clients, credit card processing, and EDI claims and eligibility make this software very useful.

Likes Least

There is an initial implementation period which requires time and learning, in order to set up the software data tables (which are extensive) so that use will be easy. It is probably impossible to set up on your own, but Compulink has a dedicated team to help enter required data and train for use. This team is very helpful and friendly, and they offer more than sufficient training time for free! The company is difficult to reach by phone, but they are highly responsive to emails and phone messages.

Recommendations

I was looking for software that integrated billing, EDI, credit card payments, practice management, and electronic health records (all separate programs for me prior to this software). Compulink has designed a product that offers this and more! The client portal for messages, educational resources and assessment tools offered within the program, customizable reports and screens, and ready conversion to ICD-10 all make this product far superior to almost all other software, at an excellent monthly price.

 
 

from Family Service of the Chautauqua Region
Specialty: Mental & behavioral health
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Continually learning

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Likes Best

Most representatives are quick to respond to questions and walk you through procedures if needed.

Likes Least

Reports are difficult to find and queries are hard to figure out.

Recommendations

Make a list of functions and reports that you need/would like for your office then schedule to see Compulink in action.

 
 

from Kadras Billing Agency
Specialty: Billing services
Number of employees: 1 employee Employees number: 1 employee

Price review

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Likes Best

I rarely have issues and if any come up, I get help right away.

Likes Least

I would love to see the paperwork get done faster, so the product can be used within two weeks of purchasing the TSO.

Recommendations

It's easy to learn, and it's up to date with the state regulations.

 
 
 
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