drchrono EHR Software


 

drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch.

Healthcare providers can utilize only the applications, technology and back-office functions they need. This platform automates patient check-ins, documentation, e-Prescribing, medical billing and more.

The patient personal health record app (PHR) and patient check-in apps guide patients through registration; at their next visit they simply confirm their information with a tap.

M*Modal lets providers tap, speak and document patient visits on the software's built-in forms, all of which can be customized.

FreeDraw is an available app that lets providers and office staff notate diagrams, X-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record.

Prescriptions can be sent electronically via iPhone, iPad, and the Internet; software can offers e-fax capabilities.

 

drchrono EHR - Patient information
 
  • drchrono EHR - Patient information
    Patient information
  • drchrono EHR - Face sheet
    Face sheet
  • drchrono EHR - Patient timeline
    Patient timeline
  • drchrono EHR - Mobile view
    Mobile view
  • drchrono EHR - Payment analysis
    Payment analysis
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

102 Reviews of drchrono EHR

 

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Software Advice Reviews (84)
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Showing 1-20 of 84

Jenni from Retro Medical
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Pros and Cons of drChrono

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I switched from a free EMR in May 2016. I make primary care house calls for Medicare insured patients. I needed an EMR that was Ipad/mobile friendly and included billing as well. I looked at many platforms. There are some nice options out there. For me though the selling point was the nearly full functionality on the iPad including an ability to fax right from the drChrono app on the iPad. There are a few things you can't do through the app and so I have to login to the main website to access these functions.
I have the Apollo Plus plan and so I do not use the coding services, I code my own notes.

Pros

Ipad charting via app.
Faxing within the EMR Avis the app and main site
Good customer support, especially on the billing side
Easy to use billing platform
Cost effective compared to other EMRs I demo'd.

Cons

The note templates are fairly basic looking (when printed out) and my order forms for lab and X-rays look plain. Could be improved!
Can't set tasks/reminders for a future date.
No alerts when faxes don't go through.

Advice to Others

If you have a mobile practice or work off a tablet or iPad, this EMR will be a good choice. Compared to other EMRs I have used (practice fusion, eMDs, EPIC) it does a good job. Not as robust as EPIC, but much cheaper.

 
 

Bella from Stephanides Plastic Surgery
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Our practice has been Dr. Chrono for almost 5 years, and it was one of the best changes we have ever implemented. When the physician I work told me that we were switching EHRs, I was hesitant and nervous about learning how to use a new software. To my surprise there was little to no learning curve, when it came to learning how to use Dr. Chrono. Not only was it easy for staff to learn how to use Dr. Chrono, it was just as easy for patients to use the Dr. Chrono Check-in app. Over the last 5 years, there have been many great improvements made to the Dr. Chrono software. I was happy to have a brief meeting with our account manager Angela, recently, as she helped me learn how to better use new and existing features of Dr. Chrono to optimize the EHR in our practice. The costumer support has been excellent, when we needed it.

Pros

Being able to access our schedule and patient records from anywhere on any device has made it easier to work in and out of our offices.

Cons

One feature that I would like see improved is the "send e-mail" feature. Our office likes to send e-mail newsletters to our patients about every 3-4 months. It is nice that we can use Dr. Chrono, because all of our patient's e-mail addresses and mailing preferences are already in their records. Dr. Chrono is a bit limited when it comes to adding any e-mail content beyond simple text. It would be very helpful, if this was updated and eliminate our need to have another company that we use for sending e-mail blasts.

 
 

Paige from Well Within Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

EHR Happiness

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have been using DrChrono since 2013 and have been very happy with it. We have repeatedly been pleased to see the new features that are put out and always find the check-ins with our account managers to be informative and helpful. Compared to so many other nightmare stories we hear from other practices, we have had relatively smooth sailing with DrChrono, and look forward to continuing with them.

 
 

Brian from Dr. Brian Liljenquist PLLC
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great system, great support, great UX!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I recently started using drchrono for my EHR and RCM. From start to finish, they are fantastic! Awesome product, with no issues so far. The iPad utility has made my charting life so much better!

What I really love is their solid customer service. Any questions I have are answered immediately, and they are reaching out to me to ensure I understand the little things, instead of the other way around. I am extremely happy with this EHR solution!

Advice to Others

There is a bit of a learning curve like with all new systems. Play with the fake patients, get your templates dialed in.

 
 

Hanul from Nidraveda
Specialty: Neurology / neurosurgery
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Good EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Overall a good EHR that has nice templates and features. Easy to use and a good value.

 
 

Seiichiro from Ando Chiropractic, LLC
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Being a user for 5 months

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I really liked this software first when I just became a member. Being a user for more than 5 months, however, I started to experience some difficulty with this system.

Pros

Unlimited possibility to build templates.
Easy iPad access.
Easy patient scheduling.

Cons

A LOT OF GLITCHES! It seems every time I update the app, I have problems. Often, I can't touch patient charts for days until they fix the bugs.
Customer support's first response is very fast, but the follow-up is very slow. It takes days to fix bugs. Many times, so many people get involved with one issue, and I often get lost to whom I should talk.

Advice to Others

The easy user interface seems very attractive, but you will experience many bugs that prevent you from accessing the patient's charts. I hope the software be more reliable.

 
 

Feelcia from Medical Billing Company
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Dr. Chronos you get what you pay for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This is a very basic EHR for a provider who is just starting out doing the billing themselves it is fine user-friendly and easy to use, however, if you are operating a full staff this is not the product for you, it is to manual and basic.

Pros

Easy yo use and learn

Cons

Too generic and not enough functionality and the tech support is the worst you cannot call and speak with anyone you have to email them

Advice to Others

NO

 
 

Raymon from Greater Alabama Family Foot Care
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Dr Artopee Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've evaluated and used many EHRs. Drchrono provides everything needed from a software.

Pros

It's User-Friendly. Appointment Type makes evaluating the day at a glance simple.

Cons

Importing patients is fairly easy.

Advice to Others

It was difficult to get our patient demo info to change to another system.

 
 

Amanda from Loup Basin Public Health Department
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Not very customizable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have been using this product for about 6 months. There are some features that are very frustrating, such as the inability to have multiple users under the same email address for the patient portal. The patient portal is also very plain and you can't specify what questionnaire/form to send to each patient. The template builder is very user-friendly and easy to use.

Pros

Patients can schedule appointments via the portal - actually, pick a time, not just request mornings/afternoons.
iPad friendly.

Cons

Cannot have multiple users have a portal account under the same email. Can't specify which form/questionnaire to send to patients via a portal. Must have subscribers name, date of birth and address to bill insurance. Can't link subscribers to dependent

 
 

Jordan from Shadow Medical, LLC
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Generally Pleased

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Overall we are pleased with the program. It is very customizable which is very convenient and allows me to make modifications in-house and on demand when needed.

Pros

Customization.

Cons

Not very compatible with android products.

 
 

Sara from Women First Rehabilitation
Specialty: Physical therapy / rehab
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

DrChrono for Small PT practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We began using DrChrono in August 2015. It has really helped us streamline our information, patients and referrals. It's easy to navigate through the program and has made our life much easier in general.

Pros

We like how the system tracks referral sources, diagnoses, payment method, etc. We like how the system sends automatic reminders. We like how the system reports ERAs and provides a transaction history for any given day. We like the use of macro buttons to help make documentation accurate and timely.

Cons

What we don't like about DrChrono is all the glitches we've been running into. For instance, our fax was working perfectly for several months then just stopped. We've contacted customer service multiple times, the problem still hasn't been resolved. We had trouble with the macro buttons not working at times. We've had trouble with pulling up previous visits for, let's say, one particular patient. We knew we saw the patient for 5-6 visits, but when pulling up the statement, it only listed one visit etc.

Advice to Others

Despite some of the glitches, we do like DrChrono and do recommend it for others.

 
 

Dr. Alexandro from North Atlanta Spine
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Worth the time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've been using dr chrono for almost a full year in practice and so far so good. I love the ease of use that the cloud-based system. The training and Customer service are great and they are always reaching out to see how things are going.

Pros

The ease of use once everything is set up.
The amount of reports that you can run to make sure you have a complete view of the health of the practice.

Cons

Time to set everything up. ( but it's worth the time you put into it)
Check in kiosk needs to be a little smoother.

Advice to Others

I would certainly recommend this EHR to anyone that is looking for a cloud-based system.

 
 

James from Shaw Plastic Surgery
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

dr chrono

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Scheduling is very simple. Enjoy being able to access from any of my devices.

Pros

Scheduling, financial tracking all very easy to use. Chart notes for office visits fairly simple, although I don't use any of the templates provided

Cons

Navigation through a single patients records sometimes complicated--often easier to re-enter patient name and start over
Photo management is not good. Unable to sort and organize photos. Lack of thumbnails makes reviewing photos cumbersome

Advice to Others

Highly recommend cloud-based system over server based. If photo management is a priority, probably need to add an additional system just for that

 
 

Stacey from Mango Medical
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Overall Great EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using this product for about a year. I really love that there is an ipad app that I can use at the point of care and chart while I am talking to the patient. It is a lot less intrusive than turning back and forth to chart on the computer and I can hand it to the patient to show them lab values and reports so that they can share in the decision making. It creates a feeling of collaboration for most of my patients.

We also use the check-in kiosk app that was just released. LOVE IT! It streamlines patient flow. Its amazing.

Pros

ipad app is awesome.
online format allows charting and other functions to be done anywhere.
great customer service

Cons

a little more costly than other online EHR vendors
switching between screens to view patient data in the exam room can be clumsy

Advice to Others

take it for a test drive to make sure it fits your specific needs.

 
 

Tawnya from Arise Sexual Assault Services
Specialty: Other specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

ARISE SAS review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

It works well with our team, we 100% developed all of our templates without help from Dr. Chrono team. We started in late 2013 and continue to develop and maximize our use of this system.

Pros

Portability for our Sexual Assault Nurse team is most important. We currently cover 20,000 square miles on Eastern NM and taking it to the pt. is most important.

Cons

We have been through MULTIPLE account managers, which is terrible for our continuity: Starting a work order and scheduling a meeting to assist us thru problems on a Friday to find out on Monday we have been assigned someone new, and having to start over with the whole process is extremely frustration and its delays pt. care at times.
We recently had an issue with being able to Access our account and for greater than >5 days we were not able to get into the charting system. I had to insistently peruse getting help with this... meaning "ok we will have someone get back with you in the next 24 hours is not acceptable"
I resorted to having all members where unable to sign in to start filling out workorders by the masses. Customer service were good to respond but still didn't fix problems for several days. And there was never any updated information shared as to why this problem was occurring.

Advice to Others

Utilize developer team more. Know what you want and invest in learning the system.

 
 

Joella from Mango medical
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Dr. Chrono

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using Dr. Chrono for over 2 years now in our private practice office. Dr. Chono makes the general function of the office run smoothly.

Pros

The intergrated fax system allows faxed documents to be directly connected to patient charts. The tasking system allows me to stay completely organized which is a must.

Cons

The ICD10 intergration is not well blended into the provider charting. Providers sometimes have to try multiple times or double enter codes in more than once area to complete a chart note.

Advice to Others

I recommend trying Dr. Chrono to help maintain an organized & almost paperless office.

 
 

Jeremiah from Victory Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

user for 3+ years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been utilizing drchrono for 3+ years and have had a great user experience with the free version. I have recently upgraded to the apollo plus version and look forward to efficiently being paid timely and effectively as my business grows.

 
 

Rachel from Dr Laser
Specialty: Other specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Dr Laser

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I love Dr Chrono, I wish it had added features for appointments - such as office cancellation and the ability to add what a client has purchased and counting treatments. I also wish it had a few different features on how to add fields to the consent forms.

 
 

Brian from Chiropractic & Health Associates, LLC
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Awsome software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Switched from a server based software which always had problems. Able to start a new office with little to know out of pocket cost. Now completly runs my office.

Pros

ERA capabilities, Customization, Online forms, Online scheduler,

Cons

Patent ledgers, Billing clairity

 
 

Maya from Internal Medicine
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Dr Chrono EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We started using this EHR 3 months ago and have seen a lot of ups and downs. I'm not sure how well it will work for an internist office.

Pros

The scheduling.
Complete notes look nice.

Cons

Template building is difficult.
Customer support is terrible.
System is down a lot.

 
 
 
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