drchrono EHR Software


 

drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch.

Healthcare providers can utilize only the applications, technology and back-office functions they need. This platform automates patient check-ins, documentation, e-Prescribing, medical billing and more.

The patient personal health record app (PHR) and patient check-in apps guide patients through registration; at their next visit they simply confirm their information with a tap.

M*Modal lets providers tap, speak and document patient visits on the software's built-in forms, all of which can be customized.

FreeDraw is an available app that lets providers and office staff notate diagrams, X-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record.

Prescriptions can be sent electronically via iPhone, iPad, and the Internet; software can offers e-fax capabilities.

 

drchrono EHR - Patient information
 
  • drchrono EHR - Patient information
    Patient information
  • drchrono EHR - Patient visit
    Patient visit
  • drchrono EHR - Billing summary
    Billing summary
  • drchrono EHR - Mobile view
    Mobile view
  • drchrono EHR - Multiple devices
    Multiple devices
  • drchrono EHR
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

92 Reviews of drchrono EHR

 
Software Advice Reviews (76)
More Reviews (16)

Showing 1-20 of 76

from Mango Medical
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Overall Great EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using this product for about a year. I really love that there is an ipad app that I can use at the point of care and chart while I am talking to the patient. It is a lot less intrusive than turning back and forth to chart on the computer and I can hand it to the patient to show them lab values and reports so that they can share in the decision making. It creates a feeling of collaboration for most of my patients.

We also use the check-in kiosk app that was just released. LOVE IT! It streamlines patient flow. Its amazing.

Pros

ipad app is awesome.
online format allows charting and other functions to be done anywhere.
great customer service

Cons

a little more costly than other online EHR vendors
switching between screens to view patient data in the exam room can be clumsy

Advice to Others

take it for a test drive to make sure it fits your specific needs.

 
 

from Arise Sexual Assault Services
Specialty: Other specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

ARISE SAS review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

It works well with our team, we 100% developed all of our templates without help from Dr. Chrono team. We started in late 2013 and continue to develop and maximize our use of this system.

Pros

Portability for our Sexual Assault Nurse team is most important. We currently cover 20,000 square miles on Eastern NM and taking it to the pt. is most important.

Cons

We have been through MULTIPLE account managers, which is terrible for our continuity: Starting a work order and scheduling a meeting to assist us thru problems on a Friday to find out on Monday we have been assigned someone new, and having to start over with the whole process is extremely frustration and its delays pt. care at times.
We recently had an issue with being able to Access our account and for greater than >5 days we were not able to get into the charting system. I had to insistently peruse getting help with this... meaning "ok we will have someone get back with you in the next 24 hours is not acceptable"
I resorted to having all members where unable to sign in to start filling out workorders by the masses. Customer service were good to respond but still didn't fix problems for several days. And there was never any updated information shared as to why this problem was occurring.

Advice to Others

Utilize developer team more. Know what you want and invest in learning the system.

 
 

from Mango medical
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Dr. Chrono

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using Dr. Chrono for over 2 years now in our private practice office. Dr. Chono makes the general function of the office run smoothly.

Pros

The intergrated fax system allows faxed documents to be directly connected to patient charts. The tasking system allows me to stay completely organized which is a must.

Cons

The ICD10 intergration is not well blended into the provider charting. Providers sometimes have to try multiple times or double enter codes in more than once area to complete a chart note.

Advice to Others

I recommend trying Dr. Chrono to help maintain an organized & almost paperless office.

 
 

from Victory Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

user for 3+ years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been utilizing drchrono for 3+ years and have had a great user experience with the free version. I have recently upgraded to the apollo plus version and look forward to efficiently being paid timely and effectively as my business grows.

 
 

from Dr Laser
Specialty: Other specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

Dr Laser

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I love Dr Chrono, I wish it had added features for appointments - such as office cancellation and the ability to add what a client has purchased and counting treatments. I also wish it had a few different features on how to add fields to the consent forms.

 
 

from Chiropractic & Health Associates, LLC
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

Awsome software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Switched from a server based software which always had problems. Able to start a new office with little to know out of pocket cost. Now completly runs my office.

Pros

ERA capabilities, Customization, Online forms, Online scheduler,

Cons

Patent ledgers, Billing clairity

 
 

from Internal Medicine
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Dr Chrono EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We started using this EHR 3 months ago and have seen a lot of ups and downs. I'm not sure how well it will work for an internist office.

Pros

The scheduling.
Complete notes look nice.

Cons

Template building is difficult.
Customer support is terrible.
System is down a lot.

 
 

from Demaris Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

Best EHR out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have totally loved this product. My office is streamlined, easy and it saved me lots of money from my previous system.

Pros

I love that you can create your own templates and customize it to your own needs. I also love the text message reminders. Missed or late appointments went down significantly.

Cons

Getting ahold of my reps has been hard at times. I have had a lot of different ones and I had two different large patient file transfers that took way too long because of communication.

 
 

from Metamorphosis Medical Center
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

Choose DrChrono!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

DrChrono's platform is intuitive, widely functional, and, importantly, ever-evolving to best serve users. Support, both initially in familiarizing users "how to," as well as addressing ongoing questions or difficulties, is unparalleled from what I've experienced with other systems. When I've sought help, responses and resolution is swift.

Advice to Others

If you're in the market to choose an EHR, I offer that I've had absolutely no regrets opting for DrChrono.

 
 

from ebo
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Excellent service. Very easy to customize and use. Highly recommended

Pros

Ease if use and efficiency

Cons

The server can go Down

 
 

from Healthcare 360, Inc.
Specialty: Billing services
Number of employees: 201-500 employees Employees number: 201-500 employees

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

An easy to use billing system. Haven't used the EHR side yet, but compared to others looks straight forward and has good performance.

 
 

from Five Phases Acupuncture PC
Specialty: Alternative & holistic medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Acupuncturist using DrChrono

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've been very lucky to use drchrono since the beginning of my practice and since drchrono first began, they have made the whole paper process online. I've seen them from the beginning when they were just working on the idea and to where they are at now, with all the feedback they got from healthcare providers. They still have a long way to go, but this company is awesome because they are so ahead of the game.

Pros

The billing is awesome!

Cons

They still have a long way to go, it's not that they don't have the idea... The physical technology itself is not up to parr with their ideas and innovation.

Advice to Others

stopping thinking and get drchrono, I've compared their service with other companies and it's nowhere near where they are at. As new technology comes they'll be pioneering billing and writing notes.

 
 

from Rehabilitation Institute
Specialty: Physical therapy / rehab
Number of employees: 2-10 employees Employees number: 2-10 employees

Chrono for Rehabilitation

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

My office starting using this program several months ago and at first we had some difficulties. What I love about this program is how someone is available to conference with our staff when we have questions and need help. After about two weeks of using Dr Chrono, I became familiar with where the documents were located that I use and was self sufficient using the program.

Pros

I believe it was customized for our using based on our needs and that is not something you get from other software programs. Another pro is being able to call and speak with someone when we need help and she has always returned our office's phone calls and been very welcoming and helpful.

Cons

I have only noticed one thing that was confusing for me as a user. When we used the IPad the program looks different than on the laptop so at first I had trouble finding the screen I needed. I don't believe that this is a software program issue though.

 
 

from New Tampa Internal Medicine
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Great EMR great value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Have been using Dr Chrono for about 2 years. Overall wonderful product it's always evolving and improving. Love the iPhone improvements very convenient to eprescribe and look up info on patients on the go. Would highly recommend!

 
 

from Tampa Sports Therapy
Specialty: Physical therapy / rehab
Number of employees: 2-10 employees Employees number: 2-10 employees

Good product, hopefully working toward getting better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have used DrChrono for nearly a year now. I appreciate its iPad functionality and its overall capacity to mesh the daily documentation experience with the billing side essentially seamlessly. I frustrate a bit over some details and features that would seem to be present and requested by the average user, but often are missing. Discussions with tech support can be challenging, as they are always kind and polite but often cannot offer solutions or assurances of system modifications to improve functionality. We are often referred to their online help "forum" where we can suggest a system change/modification, but they only attend to those fixes that other uses vote on as desirable as well. Kind of an odd approach, if you ask me. Like most systems, it has to be a work in progress because needs change and technology changes...but, also, like most systems, it seems they focus a lot of their resources on making the aesthetic features more attractive when it seems they should work toward addressing system function issues. Even with all that said, I must have reviewed and tested over a dozen systems before settling on this one. For iPad users, I don't believe there's a better system for daily charting. For desktop users, you may find this system a little more arduous to navigate efficiently for daily charting.

Pros

Workflow
Ease of use
Ability to customize chart templates (or create your own)
iPad compatibility
Attractive interface

Cons

Missing/imperfect features and details
Tech Support can be frustrating to engage
System template glitches (syntax and flow)
Obviously designed by computer programmers with little input from healthcare workers

Advice to Others

If you plan to use iPad for daily charting, take a trial run with DrChrono. It has more features and "bells and whistles" than most.
If you also plan to file claims electronically, be prepared to either file your claims separately from the DrChrono system or to use their assigned vendors (Emdeon and TriZetto)

 
 

from Nolan Sport & Family Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

Good but not great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've been using Dr. Chronos for about 3 weeks and am 50/50 on whether I will continue to use the software. While there's lots of options for customization, it takes a lot of time to customize it and the way the templates are structured can be confining. There is always an area for free notes at the bottom of each template, which is helps to balance out when the template is too restrictive. You get 5 hours of training, however, once I'd signed the contract (it's a monthly subscription) I was ready, but the first training wouldn't be for 1.5 weeks. There are some videos online which helped me to get started. I can see how the iPad functionality could make taking notes fast, however, it still takes a bit to flip from screen to screen or navigate to the point from where I can accomplish my task. Overall, I think it could be a good piece of software, but it's going to take some time to get it (and me) up to speed.

Pros

iPad functionality, free text form at bottom of each template. lab integration and insurance eligibility checker included in the higher premium plans; ability to expand with growth, including an option to have them handle billing insurances.

Cons

It can be a little slow to generate a full note (which is how you save your changes), or flip from screen to screen. Template customization takes a while. You have to email in for support and will get a return phone call, usually w/in an hour (I haven't actually done this - this is the estimated wait time I was given).

Advice to Others

If your patients are fairly routine, this might be a good option. If your cases can vary widely or you see a lot of new patients, the template format may be too restrictive.

 
 

from Modern Urgent Care
Specialty: Urgent care
Number of employees: 11-50 employees Employees number: 11-50 employees

Great System

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

We recently switched to Dr. Chrono and it could not have gone more smoothly. We were able to implement our system and completely customize it within 2 days.

Pros

Customizable
Easy to use
Patient's are engaged
All electronic patient education
Works great through Apple products

Cons

At times may be glitchy/slow
Desktop version is not too great compared to Apple app

Advice to Others

Take the time to customize your templates so that it is the way that YOU want your information documented.

 
 

from DaVinciMedEsthetic
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

Beautiful and User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

DrChrono's Software is definitely the best software out there. It is beautiful to the eyes and very user friendly. They will do one on one tutorials where they will answer all your questions and help you get setup.

 
 

from Μedical Office
Specialty: Physical medicine / physiatry
Number of employees: 11-50 employees Employees number: 11-50 employees

Dr Chrono EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This product is very user friendly and easy to learn. The information is easy to access and is kept under tabs that allow for quick search and find. There are plenty of fields for yo unto be able to use quick and easy yet informative and in depth details. The EMR allows for easy tracking of patient progress and interactions.

Pros

Easy of use, Quick response, great detail, great customer service

Cons

Not a place for call tracking on the desktop, there is a place for call tracking on the App

 
 

from Texas Muscle Activation
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

Dr chrono review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

DrChrono is challenging to use at first but we have figured most of it out. We do still have occasional problems with it but we continue to use the program.

 
 
 
Write a Review