ECLIPSE Software


 

In 1985, a chiropractor and software developer teamed up to create ECLIPSE which now is used by thousands of providers across the United States of America. Designed for single practitioners, ECLIPSE is routinely used by multi-disciplinary and multi-site practices with hundreds of users.

MPN invented the concept of case management under a single ID# and developed the first healthcare software to run natively on the Microsoft Windows platform. Recent additions range from custom forms creation & synching the scheduler with smartphones to “Real Time Data Flow” – which instantly displays changes to every user currently working with that patient’s chart.”

ECLIPSE is INGENIX certified for HIPAA-mandated electronic claims. Billing, scheduling, alerts, reminders, EHR/SOAP and document management are few features available with the solution. Users can display multiple patient files simultaneously without having to retrace their steps or undo previous activity, which improves workflow & reduces clicking.

 

ECLIPSE - ECLIPSE Scheduler
 
  • ECLIPSE - ECLIPSE Scheduler
    ECLIPSE Scheduler
  • ECLIPSE - ECLIPSE Diagnostic/Condition Info
    ECLIPSE Diagnostic/Condition Info
  • ECLIPSE - ECLIPSE Tabbed User Interface
    ECLIPSE Tabbed User Interface
  • ECLIPSE - ECLIPSE Patient EHR Tab
    ECLIPSE Patient EHR Tab
  • ECLIPSE - ECLIPSE Patient Ledger Tab
    ECLIPSE Patient Ledger Tab
Supported Operating System(s):
Windows 7, Windows Vista, Windows 8, Windows 10

121 Reviews of ECLIPSE

Showing 1-20 of 121

 

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Patrick from PRO Chiropractic and Performance
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Best EHR software I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used Eclipse when I worked for a previous employer and when I started my own practice thought their product would be out of my price range, however, I was extremely surprised at how affordable their product is especially considering its capabilities. Customer service is the best I've experienced in the industry and the software is user friendly even if you're not tech savvy.

Pros

Ease of use
Integrated system handles scheduling, patient charting and billing
Quality of tech support
Completely customizable templates
Ability to be used by not only multiple providers but at multiple locations
Affordability

Cons

I have yet to find anything with which to be dissatisfied or disappointed. I only wish I had started off with Eclipse rather than one of their competitors.

 
 

Wanda from Brandon Chiropractic and Massage
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent Practice Management software and Fantastic Tech support Team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We had a bad IT incident and the representative from the tech support team took the time to walked us through all the necessary steps to get us up and running again. Thank you so much!!!

Pros

Easy to use and extremely comprehensive. All the necessary information in practice management is available in one place.

Cons

I don't have any cons at the moment. I am still learning how to use the note taking option, which is a little bit overwhelming at the time, but I'm sure will get easier to use.

 
 

Lisa from Bates Chiropractic Clinic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Outstanding Practice Management Software and Customer Service!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Buy Eclipse!
Eclipse is one of the best things we did for our clinic.

Pros

Eclipse gives you exactly what we need to run a successful practice! Insurance filing is made simple and integration with our clearinghouse is seamless. Unlimited help is available Monday through Friday. Eclipse gives you everything you need without the unnecessary bells and whistles that jam things up. I had one software program prior to Eclipse that was overly fancy and hard to use and kept breaking down with poor customer service. Eclipse invented the wheel when it comes to Chiropractic Software!
Eclipse is the BEST!!!

Cons

There is only one con. The trainer we had initially was not a good match. I would make sure to recognize your learning style and get someone who will go at your speed and be a good communicator and a people person. I learned more through calling the help center Monday through Friday then I did with hiring one of their trainers.

 
 

davin from Northport Natural Health
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

tech support is great today I spent hours on the phone with tech and he was fantastic! I thought I was going to loose my mind, now I am whole again!

 
 

Leonard from Leonard V Deleasa, DC / Carlstadt Chiropractic Center
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Had a poblem w/ software and handled well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Had a software problem and called and got great tech support on this recent issue from the technician. The tech called back a few times until the issue was fully resolved. Recommend him to anyone and everyone.

Pros

Ease of use. Can add custom lines to the templates. The program is very easy to use and understand.

Cons

If you are in a condition and have billed out visits in this condition and if you want to change the diagnosis or adjust it, it will change the diagnosis on any future bills / visits but it also changes the diagnosis on previous billed visits if they need to be re-billed. Sometimes you want to remove portions of a multiple diagnosis as the patient improves.

  Response: Dr. Karen Walters, D.C, MPN Software Systems

Date: April 2017

April 2017

 

Dr. Deleasa, you’ve been a client for almost 30 years. After reading about your recent interaction with the Help Desk, I requested they contact you immediately to help you with diagnosis entry. ECLIPSE has always allowed you to create an unlimited # of conditions for any patient case – each of which allows you to manage all the information generally associated with a patient condition (diagnoses, dates, etc.). You’re not expected to edit existing conditions for billed data. Instead, you simply create a new condition, copy the data and make whatever small or large changes may be required – a process which generally takes seconds.

 
 

Lillian from AVC
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Software with great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Eclipse gets the job done and I can always reach someone in customer service to help if I have an issue.

Cons

The only thing that has been a little challenging are the itemized statements. Patients have a hard time understanding and reading them.

 
 

Philip from life
Specialty: Chiropractic
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

exceelent professional help and program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would refer people and have done it
I have , excellent advise and gooe customer servive along all

Pros

All facets are easy , I have 5 offices with program, the program is very user freindly and all billing functions are great

Cons

There are no bad program functions , all are excellent and there are no problems, The staff is great and very helpful

 
 

Alexis from Iowa Chiropractic Clinic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

It was great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

My rep was great to work with!

Pros

With the update and training provided the system can be very beneficial to our company, it was great working with margerat

Cons

updating the system my self when not being tech savy was frustrating, but the team was able to help me the best they could

 
 

Jeffrey from Glenmont Chiropractic Office
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Eclipse Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I have been using this product for 23 years and have never considered another program

Pros

The day to day features and EHR are great and very user friendly. Anytime we have a technical issue, their support staff is outstanding!

Cons

I really do not have any dislikes or "cons" regarding this program. I would not be interested in using any other program

 
 

Anna from Gregg-Ryan Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Best billing program I have ever used.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used Eclipse for over 15 years, and it is so easy to navigate

Pros

Great program to teach new employees. Easy and to the point. There tech support is wonderful they do not make you feel dumb for asking questions

Cons

none that I can think of

 
 

Susie from Foothills Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great Operating System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Since using Eclipse, I have found that this operating system is very function able and easy to use.

Pros

Wonderful customer service

Cons

none

 
 

Linda from Yoder Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Linda billing co ordinator Yoder Chiropractic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We bought a new computer for the doctors office and I had to network to Eclipse....was having difficulty doing so....I called Eclipse and got a wonderful tech to help me through a very tedious job. It took a while but she went above and beyond to help me get it set up and running.....
Thanks Eclipse.....

Pros

The tech support is above and beyond. They are always so helpful and courteous. They are very knowledgeable also.

Cons

I have none

 
 

Maggie from GSHW
Specialty: Chiropractic
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Fantastic software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software has helped our company tremendously. We've been able to customize the templates to our needs as a multidisciplinary clinic. The SOAP notes are now concise and easy to read, not to mention billing is a breeze! Our contact representative is always available to answer our questions in a timely manner--definitely worth the investment.

 
 

Colt from Level Spine Chiropractic PC
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Easy to Used, All Inclusive EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As the title says, this EHR program is really easy to understand and use. I use a first gen Surface Pro and it works great with it. The SOAP notes are really quick and are easily to customize to your liking. The customer support has been great so far in regards to training and learning how the system operates. There are also a lot of features built in to this software that are paid additions on other programs, such as email and text reminders to patients. The user interface is not the prettiest to look at but then again neither am I...

Pros

Easy to learn. Very customizable. Nice built in features. Scheduling, SOAP notes, Reports, Billing, all-in-one.

Cons

Not the best looking User Interface

 
 

Virginia L from Jurgens Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Yesterday I had a question on how to set up providers….. Called Eclipse after using this company for years, I have to say this one call was one of the best help and response call that we/I have received regarding speed, efficiency and help from ECLIPE. I do appreciate all the hard working folks that help us out with all our questions in the past. But I need to personally thank one really special person that kept me from tears the last two days. … See I hit the wrong button a lost data .I was overwhelmed had patients to deal with and patients in the waiting room called Eclipse got right through and talked to a very competent person by the name of M........... .She was wonderful. She helped me through a very bad day she stayed on the phone with me. Then promised to call the next morning and did just that. Then went above and beyond and stayed the phone with me until the problem was fixed. I thank GOD I had her there to help me. I t was a rough day..So thank you thank you .
She needs a raise!!!
Sincerely, Virginia

 
 

Kelly from Dr. Mel Youngs, D.C PA
Specialty: Chiropractic
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Best investment for your business

Ease-of-use

Functionality

Product Quality

Customer Support

Galactek has created such a user friendly software that allows you to customize certain aspects to further accommodate your needs. Between the ease of the software and the awesome customer service, you could not do any better. They continue to make updates and keep improving what is already amazing.

 
 

John from Mcpt
Specialty: Chiropractic
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We just purchased two new surface pros for the office and we had a problem connecting to the server. The tech support was great and got us up and running!

 
 

Grace from Bareun Spine Clinic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The software is easy to use and navigate.
They charge fee for the customer sevice but it's worth it. This one needs an improvement on acupuncture templates. This didn't have enough templates.

  Response: Dr. Karen Walters, D.C. , MPN Software Systems

Date: February 2017

February 2017

 

Thank you for your review. I understand you’re new to ECLIPSE. Please be aware that templates are provided for chiropractic & physical therapy. Existing templates can be customized easily; new templates can just as easily be created from scratch. Custom ECLIPSE templates are currently used in a variety of specialties. If you take the time to call the Help Desk (you haven’t called about this issue), I’m sure they’ll be happy to help you with your customization needs.

 
 

Douglas from Advanced Chiropractic & Wellness Clinic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Great Functionality and Ease of Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have had the Eclipse Software program for 13 years. It is a program that is easy to work with and plenty of very helpful support. It has all the functionality to run a large multi-doctor clinic but is still easy to use for a small clinic like ours.

 
 

Melissa from Dr. Mark Jeter
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Galactek is AWESOME!!!

Ease-of-use

Functionality

Product Quality

Customer Support

They are so helpful with everything and make any questions easy.

Pros

They are filled with so many knowledgeable people.

Cons

None