ElationEMR is a clinically focused electronic health record solution for physicians looking for a fully ONC-ATCB certified EMR along with patient scheduling, a patient portal, e-prescribing, and e-faxing. It is cloud-based and accessed through a standard Web browser with any Mac or PC.
ElationEMR is best suited for providers who deliver longitudinal care, and is particularly focused on small group primary care practices. Elation’s three-pane view of the health record gives providers a comprehensive view of the patient’s medical history.
Chronic problems easily pull into assessments and SOAP notes and can be addressed in real time with the patient during their visit.
Physicians can also receive and share patient information, whether labs or consults, referrals to specialists, or other collaboration between providers. This eliminates double data entry and ensures all information is accurate and up-to-date.
Elation’s Provider Passport feature allows any consulting physician to log in and view the patient’s record in order to improve collaboration between providers and enable improved longitudinal care.
Garrison from BlissMD
Specialty: Internal medicine
Your willingness to help small practices transfer their data from their current software nightmare to Elation - you're the best at this. Data transfer is by far the most anxiety provoking and painful parts of buying an EMR and most companies assume that you are on the hook for life no matter how painful it is to use their software. This company is pure disruption of an aging and underperforming industry - something we have needed for decades. It is time someone built an EMR for health care, not just for billing. You have done this and continue to improve your product. I have enormous respect for what you have done and continue to do.
Still no recall system and no lab interface with Quest or LabCorps. I know it's coming. I know that when these are done they will be done in Elation fashion and work effortlessly, but I hope you can do these soon.
Just sit down without an instructor and see how much you can do without being told how to do it. This is the hallmark of great software. Ask your staff to do the same. Look at the stuff that usually makes you crazy, like referral or office visit documentation. Try searching for something in your records by just typing in a search term and watch the lab results or the physical exams or the colonoscopies (or whatever you are looking for) appear in front of you.
Rubencio from Fuchs Quintana Lowe
Specialty: Internal medicine
Software is easy to use and cloud based. Elation staff has been very supportive. Price is very reasonable.
Which the Practice management software and reports were more detailed and more extensive.
Learn to use templates. You will need to be careful about transferring from other EMR.
Helen from Douglas Severance, MD
Specialty: General practitioner
product is provider friendly and work flow is great. integrative product with billing and scheduling in one program.
some issues with surescripts unrelated to ElationEMR.
Good computer with good internet connection. Works better on google chrome browser, not great on ipads or apple devices.
Dorothy from Dorothy Lowe, M.D.
Specialty: Internal medicine
Easy to use.
Charts appear clean.
Would like to customize views- particularly the order in a patient's chart of medications, past medical history, problem list, social history. We should be able to change the order as we prefer.
We should also be able to customize the physical exam categories (such as Gen, eyes, resp, cvs). Some of these categories are incorrectly named (MSS, NS).
Would like to be able to fax prescriptions for controlled substances that do not read "electronically signed by" at the bottom.
Would like to be able to customize per physician the message (including phone number) that patients get sent for automatic appointment reminders. We have 3 physicians in the practice with 3 different phone numbers but we are only permitted to show 1 phone number in the automated reminder.
We were told that Elation had much experience working with Quest labs but there were no lab codes that are pre-populated. This all needed to be entered manually.
There is no way to delete tags or user-entered lab orders. We should be able to delete in case of errors.
Find someone who uses this EMR and practice for yourself.
Know your own EMR needs.
Andrew from Family Medicine Associates of San Jose
Specialty: Family medicine
Very intuitive and easy to learn and use. Our practice has been using Elation EMR for that past 5 years and has been very satisfied with it. Implementation was fast and easy with excellent support. I trained my staff with a 7 min screen capture video and they were up and running. Doctors went in without any advanced training. I suggested they see 2 patients per half day with Elation on their first day and the rest still with paper charts. Most of them came back and said, "It was so easy, I just saw all my patient in Elation." Support has been excellent throughout. As the company has grown, support has been a little less immediate and personal than it was in the early years but remains prompt and excellent. I think we've only had a couple of downtimes in the past 5 years and never lasting more than 10 minutes. It does lack some features found in more established systems. These include no health maintenance tracking or reminders and no ability to template recurrent tasks. Nevertheless, it is a powerful system and a joy to use. I highly recommend Elation EMR for a small to medium sized practice looking for an easy-to-learn, easy-to-use system.
Development of new features has slowed as they've expanded. It seems the burdens of meaningful use and other mandates has interfered with evolving new features as quickly as I was hoping to see them.
After having used several other systems including eCW, PracticeFusion, Misys, and Epic, I've found Elation EMR to be the fastest to learn and easiest to use. While Elation includes a nice scheduling module, it does not have a Practice Management component so you will need a separate system for this. If you have doctors who have had bad experiences with past EMR's, Elation is a great choice. You can try it out with no commitment. A doc who can type an email can use this system with pretty much no training. Highly recommended!
Lisa from Lisa L Wong MD Inc
Exceptional product using modern, intuitive technology which adapts to the times (transition to ICD10 is a breeze so far). Well thought out design which supports clinical care, enhancing efficiency and communication between staff, to and from patients and among other providers. No nickel and dime charges. Receptive customer service. Organized, easy to use chart. Able to meet Stage 1 Meaningful Use criteria without difficulty. High value.
There is nothing I dislike about ElationEMR. It has been a pleasure working this vendor.
Highly recommend giving this a try. No contract required. Amazing how happy their users are, including me!
Priscilla from Seattle Natural Medicine
Things I love about ElationEMR:
- My favorite part is that the writing area expands as I type, so I can see/edit the entire note incredibly easily.
- Only one tab is needed for the whole note.
- It saves every keystroke, so if for some reason the connection is lost, I haven't lost a thing.
- ePrescribing is smooth and fast.
- Unbelievably great and friendly customer service.
- It is totally intuitive to use.
Overall: The product works so smoothly, templates are a breeze to create, the entire system is intuitive, easy to learn and super easy to use, they are constantly adding improvements to an already fantastic product, and their customer service is a dream. Seriously. I once had an issue (that ended up being on my end) on a Sunday afternoon and sent a request for a call back the next day - I got a call back 20 min after I submitted the request. On a Sunday! I love this product; it makes my life so much easier.
It is so great that when I talk about it, I sound like I'm a salesperson for their company.
Try it - you will love it. After two years of suffering (literally) through working with a terrible, terrible EMR (see my other review), I bit the bullet and made the change to Elation. The only good thing I can say about the last system that I used, is that they kept me from signing up with any other system before Elation could come along. I am in truth - Elated.
Jenna from COOP
This is a great platform for physician/user connection and just knowing everything about a patient and perfect to keep in touch with them, and to connect to other physicians also seeing the same patients.
Albert from Albert Fuchs, MD FACP
Documentation has never been easier.
The daily workflow of seeing patients and documenting notes is very streamlined with a minimum of clicking buttons or switching screens.
Features are intuitive and easy to learn.
New features are implemented with regularity and well advertised to users.
Everything runs in a browser, so other than Chrome, there's nothing to maintain locally.
Our transition from our prior EMR (Allscripts) was a tad bumpy. We would have benefited from more education about the data that would be imported from our old charts to the new. Our misunderstanding about the process (which we are certainly partially responsible for) led to much potentially preventable work.
Douglas from Douglas Severance M.D.
I scaled back my patients on the first day, but quickly learned that was unnecessary. I'm delighted with all aspects of the program, as is my office staff. After using paper charts for over 30 years I was apprehensive about the change. I could't be happier.
Grace from Family Medicine Associates of San Jose
Go visit a practice using Elation (and compare to others using different EMR's). Ask users if they like their EMR. I haven't met a single Elation user who does not love their EMR, while it's RARE for me to find a user of any other EMR system who even remotely likes their EMR. Unfortunately, with our practice joining a larger organization, we were forced to change systems and are three weeks deep into the new system (which is the biggest one in the industry and although powerful, clearly not created by physicians or intuitive by any means).
Switching to Elation required absolutely no downtime (hard to believe), and there are so many aspects of the EMR that are incredibly well thought out (the search functionality, web-based, easy templates, chronological timeline, patient portal, etc, etc - may be present in other EMR's but definitely not as well designed for the end user). I have used three other EMR's (Misys, eClinicalWorks, Epic), and Elation is hands down the easiest to use.