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MDConnection Web-Based Practice Management Software
 | 10 Reviews (4.8/5) |
MDConnection is a web-based software solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. Among the system’s functions are scheduling, medical billing, code scrubbing, patient management, reporting, and many other functions Unlimited users and locations can be managed by MDConnection, and the system can be accessed on a PC or Mac.
Automatic system updates are included in the arrangement, so the software version is equipped to avoid falling behind and becoming obsolete. MDConnection is customizable, supporting many different user options for tailoring the software to specific user preferences. As a scalable solution, it can grow along with the medical practice using it. MDConnection is also integrated with PatientConnection for online patient registration, insurance verification, and other helpful processes for patients.
MDConnection also produces specific, detailed reports that keep medical practices’ finances in order. These sensitive financial data, along with patient and other data types, are kept secure thanks for frequent off-site backups that ensure data integrity and protection. MDConnection is available in three different series: Scheduler, Elite, and Billing.
MDConnection offers a variety of customer support and training services. Training videos and documentation is available, as well as support by telephone, web conference, or email. MDConnection’s staff works with the medical practice’s IT staff during the data transfer process to ensure accuracy and security. Data standards used by the system include XML, HTTPS, Health Level 7 (HL-7), and ASC X12.
10 Reviews of MDConnection
Overall rating
I have used MD Connection for many years with great success. The idea of using web-based software has so many advantages that are often overlooked when the idea of changing software is in front of you.
I am a billing service so I needed software that could bend with each specialty yet still have the same user-friendly feel -- MD Connection fits that to a tee!
I am glad that I changed to MD Connection years ago as it has been a great asset to my business.
I am a billing service so I needed software that could bend with each specialty yet still have the same user-friendly feel -- MD Connection fits that to a tee!
I am glad that I changed to MD Connection years ago as it has been a great asset to my business.
Overall rating
Awesome software!!! We are single doctor chiropractic office that was in need of a new system in a major way. Thank goodness I found out about MDConnection - it was a clinic-saver.
Easy to use and great customer service. Todd and Justin have been an absolute pleasure to do business with. My staff also has been very pleased with the ease of billing and scheduling.
Collections have really gone up with the ability to electronically bill and we get paid much faster with a lot less errors due to the claim scrubbing in the system.
Easy to use and great customer service. Todd and Justin have been an absolute pleasure to do business with. My staff also has been very pleased with the ease of billing and scheduling.
Collections have really gone up with the ability to electronically bill and we get paid much faster with a lot less errors due to the claim scrubbing in the system.
Overall rating
We joined with MD Connection in 2006, when they were "young". The beginning was a little rough, i.e.: functionality, variety and availability of codes, etc., report options. It was kind of frustrating for MD Connection and our office. We are a private mental health office and our needs were a little different that the mainstream.
Over the last few years, MD Connection has exceeded our expectations in their growth and functionality. Their customer service is exemplary; we have never waited more than 24 hours (if that) for our issues to be acknowledged, and they are resolved a timely manner.
Overall we are very pleased with MD Connection!
Over the last few years, MD Connection has exceeded our expectations in their growth and functionality. Their customer service is exemplary; we have never waited more than 24 hours (if that) for our issues to be acknowledged, and they are resolved a timely manner.
Overall we are very pleased with MD Connection!
Overall rating
We are a psychiatric/psychological practice and have multi-disciplined providers, so we needed a product that would be flexible. When shopping for this product in 2007, I was looking for several criteria: user-friendly, flexible and reasonably priced.
This has met all of these criteria and more. We have been totally 100% satisfied and I would recommend this product for anyone looking. Previously we were using a much more costly system and we have found MDConnection to be a far superior product. Our previous system was not very flexible with their appointment scheduling templates, had hard to read reports, long printouts etc. It also had long procedures to file electronic claims and was much higher priced. Most importantly it was not web-based and when your server goes down due to storms, you were dead in the water.
Initially I was wary of a web-based program, but it has worked wonderfully for us. We have had little or no down time since we changed to MDConnection. Implementation was smooth, training was via phone and went very well. Support staff is always very helpful. Anytime we have a new employee, training them on the system is quick and easy. MDConnection listens to their customers and continually makes updates to improve the quality of the system.
I would recommend looking at this system and giving it a trial run before purchasing any others.
This has met all of these criteria and more. We have been totally 100% satisfied and I would recommend this product for anyone looking. Previously we were using a much more costly system and we have found MDConnection to be a far superior product. Our previous system was not very flexible with their appointment scheduling templates, had hard to read reports, long printouts etc. It also had long procedures to file electronic claims and was much higher priced. Most importantly it was not web-based and when your server goes down due to storms, you were dead in the water.
Initially I was wary of a web-based program, but it has worked wonderfully for us. We have had little or no down time since we changed to MDConnection. Implementation was smooth, training was via phone and went very well. Support staff is always very helpful. Anytime we have a new employee, training them on the system is quick and easy. MDConnection listens to their customers and continually makes updates to improve the quality of the system.
I would recommend looking at this system and giving it a trial run before purchasing any others.
Overall rating
Very good product. Customer support is excellent.
Overall rating
I have used several software vendors over the last 9 years and MDConnection is the most user-friendly software ever. There are lots of screens but nothing is confusing.
If you are in question about anything, support is always there. On Line, e-mail or call and talk directly to somebody. Preferable Todd, he is great.
The reports available are endless. The software is regularly updated to meet constant changing insurance claims standards. I process claims for several specialties and the software works great for all of them.
If you are in question about anything, support is always there. On Line, e-mail or call and talk directly to somebody. Preferable Todd, he is great.
The reports available are endless. The software is regularly updated to meet constant changing insurance claims standards. I process claims for several specialties and the software works great for all of them.
Overall rating
I have used several practice management applications. They were installed on my office network and all updates to the software required someone to come to my office to install the update or call in through a phone modem.
The software from MDConnection is web-based and all updates are automatic and require nothing from me. In addition, I don't have to have an office network with a server, just a computer connected to the internet.
I love the MDConnection software as it is very intuitive application and was easy to learn. They have online tutorials which really help. Their support system is very good and when I have put in a request for adding certain features, they have been receptive and added them. Their application is complete and even includes a patient portal where my patients can log in to schedule an appointment, check their account and pay their balances, all in real time.
I have no complaints with their software and would highly recommend it to anyone looking to improve their practice management software.
The software from MDConnection is web-based and all updates are automatic and require nothing from me. In addition, I don't have to have an office network with a server, just a computer connected to the internet.
I love the MDConnection software as it is very intuitive application and was easy to learn. They have online tutorials which really help. Their support system is very good and when I have put in a request for adding certain features, they have been receptive and added them. Their application is complete and even includes a patient portal where my patients can log in to schedule an appointment, check their account and pay their balances, all in real time.
I have no complaints with their software and would highly recommend it to anyone looking to improve their practice management software.
Overall rating
I have been working in the medical billing field for over 20 years. This software is one of the best I've ever used. The customer service I have received from this company is professional and prompt. They have responded to any question I've ever had with patience and knowledge and never made me feel like I was bothering them. Other companies should send there staff to MDConnection for the day to see how a business should function.
I would recommend MDConnection to any business in need of Medical software.
I would recommend MDConnection to any business in need of Medical software.
Overall rating
A few months ago, we were new to the technology world. I had visions of this transformation being a nightmare. After having demos with several companies, we decided on MDConnection and it was one of the best decisions we've ever made.
Everyone is so helpful and our tech support person Todd, well, I can't say enough about him. He helps me through even my most difficult issues (mine, not the software itself). He even called to make sure that I understood what he was telling me and to give me the much needed moral support that I needed. The software is so easy and actually makes my day less boring.
This is a great company and we are very pleased with the service. Hope to have them around for many years.
Everyone is so helpful and our tech support person Todd, well, I can't say enough about him. He helps me through even my most difficult issues (mine, not the software itself). He even called to make sure that I understood what he was telling me and to give me the much needed moral support that I needed. The software is so easy and actually makes my day less boring.
This is a great company and we are very pleased with the service. Hope to have them around for many years.
Overall rating
I currently bill for a mid-size physical therapy clinic. They have a number of staff, and prior to using MDConnection, they used an outdated version of Medisoft for billing in addition to a scheduling software system. With MDConnection, they have combined the two. The clinic loves having the appointment history integrated with the billing. The implementation took place in September 2010, and everything went smoothly.
The customer support is wonderful at MDConnection. My concerns are addressed immediately. All of the staff members that I have interacted with at MDConnection were all professional and pleasant.
The customer support is wonderful at MDConnection. My concerns are addressed immediately. All of the staff members that I have interacted with at MDConnection were all professional and pleasant.
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