NextGen Healthcare


 

NextGen offers an integrated suite of electronic health record, practice management, revenue cycle management, clinical content, population health, analytics, HIE/interoperability, and EDI solutions delivered on enterprise, cloud, and mobile platforms.

NextGen Professional Services comprise clinical, financial, and technical consulting. Clinical consulting services help physicians align clinical workflows with new value-based care reimbursements. Financial consulting helps practice management optimize the HIT investment. Technical consulting helps practices align HIT with goals and processes of the practice.

NextGen Healthcare clients participate in more than 33% of Accountable Care Organizations across the nation. More than 40% of NextGen Healthcare primary care clients are accredited Patient Centered Medical Homes. NextGen Healthcare supports more than 25 practice specialties.

 

NextGen Healthcare - Graphical exam tool
 
  • NextGen Healthcare - Graphical exam tool
    Graphical exam tool
  • NextGen Healthcare - Provider approval queue
    Provider approval queue
  • NextGen Healthcare - Practice management appointments
    Practice management appointments
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

144 Reviews of NextGen Healthcare

 

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Software Advice Reviews (85)
More Reviews (59)

Showing 1-20 of 85

Scott from CSRA
Specialty: Other specialty
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

From patient perspective this software is pathetic

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

You can email your doctor. You can see appointments. You can see previous statements. Whoopee, basic functionality that any software can do.

Cons

I design and implement software solutions for a living. I would be embarrassed to sell and implement NextMD. My Doctor's medical practice uses NextMD/NextGen. This software is very unresponsive to navigation inputs. When you view areas such as charts (which rarely works when you click on the View my Chart drop down), the data is not user friendly in presentation and it's difficult to retrieve. Additionally doctor will only electronically provide me lab results if I officially request. The documented instructions provided by the software vendor on how to request are totally incorrect and each 6 months I have to figure out how to do it again. When I complained to Doctor's office, they told me many people have had problems requesting their records using this software.
Additionally, their approach to access "security" is the usual standard lawyer bull of threatening statements followed by their technical approach of "What's your mother's maiden name". Wow, something anyone proficient in google can find.
Bottom line is from a user perspective this software is pathetic and not very usable. I find it hard to believe any medical practice would purchase it.

 
 

John from Colorado Rehab
Specialty: Pain management
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Potentially great product but needs time and money investment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Once time and effort is put into massaging NextGen, it is a very robust and flexible system. This is probably a great system for medium to large organizations that has a dedicated IT person on staff.

Pros

Highly customizable and flexible but at a price. Client (PC) software has a version check feature that will auto-update to the latest version installed on the server. Highly customizable reporting feature.

Cons

Customizibility comes at a price - training and support costs. To get the most out of NextGen, serious training for end-user support as well as IT support is highly recommended. Updates and upgrades can be a little intense as they require technical knowledge.

 
 

William from Hudson Eye Physicians & Surgeons
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

18 year user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you have been with a company for 1 yrs you would expect them to offer you some courtesy and assistance in trying to move to their current "standard". Not the case. And if you have a question on support fees - good luck in getting someone to pay attention to you

Pros

If you want it to happen in the EHR, you likely can build it within NextGen. Structure allows for a ton of customization, but that too is a detriment.

Cons

See Pros - Requires a lot of user maintenance. Going with their standardized database requires an inordinate amount of time and effort. If you are on your own database and want to move - forget it!

 
 

Taylor from Grace Health
Specialty: Community health center / FQHC
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Perfect for our multi-specialty practice!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great customer support
Client Care rep works to help us find solutions
Great value for the money
RCM helps with managing revenue

Cons

We've had some turnover with our account manager in recent months and this has made some things very difficult.

 
 

Angela from School Health Clinics of Santa Clara County
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

No good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have worked with multiple EMRs and this is one of the worst. Do not buy this product.

Pros

Billing and childhood vaccines are probably the best designed parts of the EMR.

Cons

Difficult to use, poorly designed. Way too many clicks, unable to run useful reports on the simplest measures. Hard to search for old notes, lab interface is glitchy, can't follow a problem list over time, absolutely no help for chronic care management or preventative care. Did they get any physician input when creating this product? It seems to be designed completely for billing, not for charting.

 
 

Todd from Prairie Clinic
Specialty: Family medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

NextGen helps us comply

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

NextGen helps us with our regulatory and quality performance compliance. It is fairly intuitive and customizable, although too much customization requires additional considerations when upgrading.

Pros

Customization is good. Workflow is fairly good and improving.

Cons

Some things still take extra clicks.

 
 

Ako from iPN
Specialty: Multi-specialty
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

Direcor of IT Perspective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Using the software since 2000. They are usually in the 1st wave of EMR software companies that are certified to the latest standards. You get out of it what you put into it. There is so much it can do but you need to make sure your staff is trained and continues to train as rules and regulations change that require software changes. They have a robust community of existing clients who share best practices. Internal reporting is good however the database is open so if you have staff that know SQL you can pretty much get what you want.

Pros

Interoperability - Very easy to send and receive clinical data from other healthcare systems.

Cons

Initial price point is off putting however unlike other EMR products they don't nickle and dime for every little "feature"

Advice to Others

Ask other folks what they are using. Get on their user forums to see what issues other clients are having.

 
 

Shari from Elic heath centers
Specialty: Community health center / FQHC
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Next-gen software rating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software for the most is pretty nice system. I don't have much experience with it but when I do use it it's pretty straight forward.

Pros

It's fairly easy to use once you know what you are doing.

Cons

Takes a little while to learn all the features that it can do.

 
 

Tony from Elica Health Centers
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

NextGen For Real?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love it. It works great with Qsi Dental. It gets the job done. Cant do everything we want to do because of our hosted provider but thats no fault to dell or anything.

Pros

Great plug ins.

Cons

Wished it was more robust.

Advice to Others

Its fuctional.

 
 

Kellie from EARH
Specialty: Family medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

NextGen Flexibility

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

NextGen has the flexibility to customize without losing the functionality of software.

Pros

Easy to use!

Cons

Can Feel like a lot of clicking and providers would like more characters allowances in some of the text boxes.

 
 

Deana from Family Health Center
Specialty: Dentistry
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

EDR PM EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really like the way that the software works together. It makes patient care work smoothly.

Pros

Everything working together

 
 

Yvonne from ft bend gastro
Specialty: Gastroenterology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Love hate relationship

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love the end result, but the install and training and white paper becomes overwhelming at times.

 
 

Kachina from Lone Star Circle of Care
Specialty: Community health center / FQHC
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Overall Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

There are pros and cons with any PM/EHR system on the market today. There is no one perfect solution but NextGen has made great strides to begin listening to their clients and developing their product around client needs. This did not appear to be their methodology in previous years so this shift was most welcomed. The PM side of NextGen has been fairly strong from the beginning and has wide reporting capabilities. The core application side of the EHR is intact. The KBM side of the EHR still needs overhaul in some areas, but the current items in the works show the shift in the right direction.

Pros

Reporting

Cons

KBM for Behavioral Health is still way behind the current needs.

Advice to Others

Take a look at NextGen. If you purchase, don't get carried away with customizing early on as it can become a very deep rabbit hole that is hard to climb out of. Try to use the out-of-the-box versions first.

 
 

Marsha from Fort Bend Gastroenterology
Specialty: Hospital
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Cant live without it!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Being a solo practice in in Gastroenterology, we could not survive without the support we receive from our Nextgen relationship. We have an account manager that makes our experience more personal and the additional webinars for educating our staff on all topices are espcecially helpful.

Pros

Constant upgrading to make life easier

Cons

Sometimes the costs of new items or abilities is too expensive for solo practitioners but is improving!

Advice to Others

Contact NextGen to tell you how they can optimize your life

 
 

sarah from rhchc
Specialty: Community health center / FQHC
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Next Gen is an innovative company that allows us to provide our clients with the best care and quality EMR can provide

Pros

Easy to navigate,easy to use.

 
 

Gurneet from Monarch HealthCare
Specialty: Family medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Good and improving

Ease-of-use

Functionality

Product Quality

Customer Support

The support and response time from Nextgen is great.

 
 

Benjamin from Adelante Healthcare
Specialty: Community health center / FQHC
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

bens review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Nextgen is an great application east to use is to configure , Support is fast and reliable
i would tell everyone to get this total package

 
 

Heather from Erie County Community Health Center
Specialty: Multi-specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

NextGen Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

NextGen is easy to navigate through. We are a FQHC/Multi-Specialty Practice utilizing EPM, EHR and EDR. The software is easy to learn for new users.

Pros

User friendly. Continuously improving and bringing new templates to EHR.

Cons

Currently working in Beta-Testing or 8.3.11 and there seems to be more clicks than the current version.

Advice to Others

The more you utilize NextGen the better outcomes you will have.

 
 

shreya from Dr. Stanley Stein
Specialty: Gastroenterology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

nextgen ehr

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

using EHR since 2011 and I have seen how it is improving with all the updates & keeping us informed.

Pros

get your next update in test enviornment first

Cons

needing to have fixes after next version has been released

Advice to Others

get your next upgrade in test enviorment first

 
 

jenna from stephenville medical & surgical clinic
Specialty: Multi-specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

NextGen

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Using NG for 5 years, both EPM and EHR. Overall, good product.

Pros

Sophisticated product for accurate billing.

Cons

Lots of check boxes, take more time to chart than free texting, but must use click boxes in order to get accurate coding.

 
 
 
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Showing 1-20 of 59

Ben from Cancer Care Group, P.C.

August 2017

August 2017

long time user (8+ years). very happy with software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software just works without trouble. NextGen also spends a lot of effort into continually enhancing the product and coming out with new releases and patches.

Cons

Sometimes the interface isn't as user-friendly as I'd like, but simple training gets around any concerns. The reporting piece just isn't up to expectation. I use a 3rd-party software to do serious data mining.

Source: Capterra
 

Lawrence from Rural Medical Services
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Overall, reasonably efficient software for clinical charting, e-prescribing, electronic ordering.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Practice wide, after hours and off-site access to clinical health records.

Pros

Ease of use. Overall, reasonably efficient software for clinical charting, E-prescribing, electronic ordering.

Cons

Hosting services are not as reliable as expected and support is not as efficient as needed in resolving hosted issues.

Source: Capterra
 

Ashley from Greater Houston psychiatric associates
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Have nothing positive to say

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

None- unless a waste of time and headache counts for the past 3 years.

Pros

I can think of none. I can't recall last time I've written a bad review- but nextgen is a whole new level of incompetent ehr program for physicians. Click, toggle, click, click, cycle, toggle...if you like clicking and scrolling perhaps this is the one for you

Cons

Extremely inefficient. They are suspiciously secretive when you call for info- our group of pays alot in maintenance and our "service rep" replied my emails only- with a 4-5 day waiting response. And no I go when there is a response. Biggest waste of money in my career. Leaving my group because of they have already invested too much in this software and now unwilling to change. Run...as fast as you can.

Source: Capterra
 

Peggy from Above & Beyond Physical Therapy
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Office Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Worked for medical billing company with multiple specialties. NextGen work great on all the specialties we contracted with. It was easy to training any new medical practice.

Pros

Ease on moving from screen to screen

Cons

Cost

Advice to Others

No

Source: Capterra
 

Ellyn from Doggie Zen Den
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

NextGen Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use NextGen for many of my patient files. I think it works well in communicating with doctors and patients. I like being able to see my records.

Pros

Easy to use

Cons

None

Advice to Others

None

Source: Capterra
 

Jessica from Southwestern Eye Center

February 2017

February 2017

Great Practice Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The amount of data that can be reported on adds great analytics for our company. The entry of the data can be a bit click intensive and could use an overhaul in that area.

Source: Capterra
 

Nadezhda from Youth Eastside Services

January 2017

January 2017

Good software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use. I liked it. Nothing major that I can think of. Tech support is a bit on a slower side, but is there for you. Boot bad overall

Source: Capterra
 

Nadya from Puyallup Tribe Health Authority
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Easy to use in a Medicinal Setting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer support is good. I rarely had issues, but when i did, they were there. I liked the organization of the information and using tabs for the topics and sections/ places for adding comments in the subtopics.
Good tool/ product to have.

Pros

easy to use

Cons

a bit redundant typing in the info in multiple sections

Advice to Others

no

Source: Capterra
 

Kaitlynn from New Vision Laser Center

December 2016

December 2016

First EMR Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Converting to electronic medical records in general is a long and tedious process. I can't say NextGen is a bad system to start with, it just still has a ways to go until it's as efficient as it needs to be for checking in patients, etc. Admittedly, most of the difficulty of using the software was just getting used to a completely new procedure. However, my biggest pet peeve was that there were multiple ways to perform certain tasks and only some of them worked correctly. For example, when adding medications to a patients' chart, there is a button that says "add medication" but when you click it, it tells you not to use that button because it won't be able to alert you of allergic reactions, rx interactions, etc. Instead, you need to click another link to view their medication list and then add afterward.

Source: Capterra
 

Steven from Orange Park Medical Center

December 2016

December 2016

Poorly designed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Requires alot of studying to use. Very difficult to navigate and requires alot of clicks to reach your desired info and to document your medical records.

Source: Capterra
 

shawn from FusionSleep
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

PM-NextGen review - ease of use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

What I really like about nextGen is the fact that I can run reports with relative ease to get the info that I want to support my business.

Pros

Ease of use and reporting.

Cons

Capabilities of software can be overwhelming. Training Superusers is difficult.

Source: Capterra
 

Miguel from Arroyo Vista
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Nextgen PM offers great Scheduling and flexible Billing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nextgen PM is a well-built product. Offering an array of ways to schedule patients. There are many third party tools that play nice with it from Eligibility to KIOSK there can be many integrations into the system making the user experience enjoy. Also has a flexibility of locking down a limited number of fields if you are wanting staff to always collect specific information. It has optional tools you can purchase to enhance the experience with patients such as Patient Portal. The product is solid and is well integrated with the EHR Nextgen product.

Pros

Being a user of Many Nextgen products this is my favorite. Offers solid Scheduling options with many other features you can turn on or purchase.

Cons

Although Billing if strong, the setup is a nightmare. You have to know what you're doing. Additionally, training for the entire product is needed if not you will easily get lost. The price of a system is also up there so we warned.

Source: Capterra
 

Siobhan from PediPlace
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great PM software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using NextGen PM for 5 years now and love it. Other offices that were going through the process of finding an EHR program at the same time as us have now been through several companies. We chose NextGen and have never looked back. It is very front office and billing friendly!

Pros

Easy to use

Advice to Others

Give it a try you won't regret it

Source: Capterra
 

William from IPC

December 2016

December 2016

Years of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Design dramatically wastes your time with extra clicks. Features don't work properly. We had to hire a programmer to fix many features. Poor at producing clinical reports

Pros

Screen looks nice. Erx ok. Can link summary info to chronic problem

Cons

Poor design leads to many unnecessary clicks. Very poor customer service. For a year we had to enter our specialty every time we entered a chart. Endless more complaints about the design. Was not able to correctly generate simple quality reports for meaningful use.

Advice to Others

Avoid it!

Source: Capterra
 

Erika from Friona Rural Health Clinic

December 2016

December 2016

Nextgen EPM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Nextgen Pm for 4 years now,the support has been wonderful. They stay up to date on any issues that will effect billing,and reports. We are an RHC , in Texas. It was very helpful and imperative that they were aware of the differences in billing.

Source: Capterra
 

Danelle from Gerstein Eye Institute
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Long time User Begin with Micromed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This system promises lots of features and provides them... for a large upgrade fee and slow system.

Pros

The Practice Management side performs well, the Medical records portion does not flow well enough to use

Cons

Very slow, very costly, very time consuming.

Advice to Others

Maybe productive for a large practice. Not valuable, for small practices. It needs too many upgrades to perform.

Source: Capterra
 

Sarah from Rocking Horse Community Health Center
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Practice Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Practice Management side of NextGen allows our non-clinical staff to schedule, check in/out and view appointments with ease. This is a system that is easy to grasp and easy to train on. We are fortunate to have this system available to us. Thanks, NextGen!

Pros

Easy to use and easy to train on.

Advice to Others

Highly recommend for all healthcare facilities, particularly those who are federally qualified.

Source: Capterra
 

Kerri from SCHC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

NextGen EPM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Currently, we use EPM for CHC. I wish the reporting had more options to get more specific with the results.

Pros

that it syncs with the EHR software

Cons

I wish that the reports could get more specific in the results we can get.

Source: Capterra
 

David from Premise Health
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

Enterprise Flexibility

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have deployed NextGen in our Enterprise environment and frequently run into situations where the standard technical implementation is insufficient. In those cases we are able to work very closely with NextGen support to customize the implementation to make it better accommodate our scaling and support needs. This flexibility, and the willingness to continue to provide support for our "non-standard" implementation is unique among our third-party software vendors. NextGen is a fantastic technology partner

Source: Capterra
 

Cathryn from Dayton Physicians

November 2016

November 2016

NextGen Ancillary Services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use and LOVE the NextPen product from NextGen. Allows easy direct integration of our most common forms that the patient fills out. This product is really an overlooked hidden gem with NextGen. Would love to see more time and development put into this.

Pros

Ability to customize templates, customer service is excellent

Cons

Tend to concentrate on specific specialties.

Source: Capterra
 
 
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