NueMD Medical Billing Software


 

NueMD® offers a comprehensive suite of software and services for practices of all sizes. Choose from appointment scheduling, practice management/medical billing software, electronic health records and medical billing services.

NueMD has robust medical billing capabilities. The product’s full feature set ensure claims are filed properly and reimbursed quickly. NueMD operates its own claims clearinghouse, which handles over 3.5 million claims each year; users can process an unlimited number of claims.

NueMD billing services offers the expertise of Certified Professional Coders and the transparency of constant communication about claims statuses; users report recouping lost revenue and increasing reimbursements between 5 and 10 percent within 60 days.

NueMD EHR is ONC-ATCB certified and offers robust functionality for clinical workflows. In addition to charting, the EMR includes e-prescribing, laboratory report tracking and secure fax management.

NueMD is priced on a monthly subscription basis, which includes an unlimited number of users and practice locations. Upgrades and support are also included. NueMD offers a customer support instant messaging system; responses are typically within 30 seconds or less. 

NueMD is cloud-based, and is delivered over a secure Internet connection. NueMD claims over 7,000 providers representing nearly 100 specialties as customers. Practices that favor Apple computers can run NueMD on the Mac OS; of course, it also supports Windows environments. NueMD Mobile gives access to practices’ clinical and financial data on-the-go.

 

NueMD - Home screen
 
  • NueMD - Home screen
    Home screen
  • NueMD - Appointments
    Appointments
  • NueMD - Patient registration
    Patient registration
  • NueMD - Patient encounter
    Patient encounter
  • NueMD - iOS Appointments
    iOS Appointments
  • NueMD - Android EHR
    Android EHR
Supported Operating System(s):
Windows Vista, Windows XP, Mac OS, Linux, Windows 2000

363 Reviews of NueMD

 
Software Advice Reviews (249)
More Reviews (114)

Showing 1-20 of 249

from Greater Alabama Family Foot Care
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

Dr Artopee Review

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Nue MD is easy to use. Templates are easy. Decent EHR.

Pros

Importing patients Demographics to Electronic Health Record is less frustrating and less time-consuming. Scheduling is easy and the appointment reminders reduce No-shows Drastically. Very User-Friendly. Allows easy intra-office communication.

Cons

Not very Podiatry friendly

Advice to Others

Decent

 
 

from Family Hearing Center
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

HAPPY

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I do all of the billing and computer work and NueMD has made my position here so much better.

 
 

from Global health solutions
Specialty: Orthopedics / sports medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Easy, fast, and affordable

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I enjoyed the short experience I had with NueMD. Their system was really easy to learn. It didn't require any software downloads so it could be accessed anywhere. Customer service was excellent. They prices are very affordable.

Pros

easy to use, electronic filling, customer service, prices

Cons

Didn't get a chance to have a time on this product since I changed jobs.

Advice to Others

try it out!

 
 

from Professinal Records Review LLC
Specialty: Physical medicine / physiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

Great product

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Nuemd system come with a working manual to help you work through issues or learn something about it. If you can't figure out the system by reading the manual customer service is always on hand to answer and help problem solve. The initial set up for your office can be program with all of your referral sources, billing codes etc...

Pros

the system is easy to navigate and customer service is easy to connect with. The system will allow you to register a patient, schedule, check in/out and billing in a few easy steps.

Cons

At this time I am not finding any cons to report.

Advice to Others

If you're considering trying this system don't waste your time with other complicated programs.

 
 

from DIAGNOSTIC MEDICAL TESTING
Specialty: Multi-specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

Billing Specialist/ BIlling Supervisor view of theNuemd

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My experience with NueMD has been an easy and friendly user software. The billing portion of the program is extremely easy to do all the billing in a matter of minutes, also when I call for tech support there's always a live person to speak to and tell them your problems and they explain to you as well help you along the way in navigating the software to better understand it.

Advice to Others

my advice does look into this product and you will find you can do a lot with this program. very easy friendly user

 
 

from William Coleman MD
Specialty: Orthopedics / sports medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

NueMD Best So Far!

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I have been in the medical world for 20 years. I have used many different computer programs in this time. This program does not have as many bells and whistles as many programs but do we really use all of that. When I started looking to make a change I wanted very easy and self explanatory, NueMd is that product. I can train someone how to use this program in 20 minutes. Now I hope they don't start adding bells and whistles so my training time is short.

Pros

The ease of adding, looking up and changing things.

Cons

There are a couple of things on the billing page I would change but not much.

Advice to Others

If you want easy, this is your program. It is web based and you can not beat this program for the price.

 
 

from Recovery Care
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

Awesome EHR system

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This EHRsystem is very user-friendly. It has a lot of unique options that make charting for physicians very easy.

Advice to Others

Take advantage of their trial offers.

 
 

from Pinnacle Chiropractic Health & Wellness
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

Review of NueMD

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I absolutely love this software company. They are amazing to deal with. They are very efficient.

 
 

from Family Practice Walk-In Clinic
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

Best Billing software I have used!

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So far this is the best billing software that I have used. I was using Lytec prior to the switch and I love it! Nuemd is so easy to learn and use. It makes claims and billing go so much faster. They really do have it figured out to help out with production. I have recommended this product to several other physician offices. The scheduler is very easy to customize to any practice schedule. Easy to use with multiple locations with out confusion!

Pros

Nuemd was very easy to adjust to. Learning it was so easy and there is such great product support. Nuemd helps make the billing so much more effective and claims are paid a lot quicker with fewer rejected claims. Also I LOVE that it is web based that way you can access it anywhere with internet. That makes a big difference with multiple locations.

Cons

There is not much that I do not like!! This really is a great product.

Advice to Others

You should definitely try this out before you try another billing software. Nuemd will really impress you with the quality and ease of the product.

 
 

from Harvest Consulting Co, LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

Review of NueMD

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We are pleased with the practice management and EHR functions of NueSoft. Would like it even better if it had voice recognition software.

 
 

from Diagnostic Medical Testing
Specialty: Pulmonology
Number of employees: 2-10 employees Employees number: 2-10 employees

Look No Further

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NueMD is a great software, they have free tutorials, customer support is just a click away.

 
 

from Franciscan University of Steubenville
Specialty: Other specialty
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

softward user

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This is my first experience using an electronic health record system. It is easy to use and the options that we have are working well for us. Our department has learned much about this program in a self taught setting in addition to the initial training. My recommendation to new buyers is to include in your contract one or two follow up training sessions. There are many applications that are useful but at first you're not aware of them and when you do become aware that's the time to have the follow up training session. I personally utilize the "help" button often, but there are times when it's necessary to talk to a live person who is knowledgeable about the usage of the program.

Pros

This product is easy to use especially if you're a first time user.

Cons

could use more training sessions within the first year of the contract

Advice to Others

ask about the customer service portion of it

 
 

from LMB
Specialty: Billing services
Number of employees: 1 employee Employees number: 1 employee

NueMD

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Easy to use but functionality is limited. Requires allot of screen changes to get all the infirmation you need.

Pros

Very good clearinghouse. Easy to learn and to document.

Cons

No easy function to print receipts for patients. Requires multiple screens to post payments from ERA. Very bad customer service.

Advice to Others

Is OK for the price.

  Response: Jennifer, Nuesoft Technologies

Date: November 2016

November 2016

 

Thank you for your feedback, Oana. I’m glad to hear you’re having a positive experience with our clearinghouse. Our team will be reaching out to you shortly to assist with the issues that you’ve mentioned, or you can always email me directly at jen@nuemd.com with any questions or concerns.

 
 

from Dr Roza Gurarye
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

NeuMD Software

Ease-of-use

Functionality

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Very un-intuitive design, but once it's set up, it works

Pros

It's reliable, it connects electronically with some insurance companies, receives ERAs and updates claims very fast. The support is decent.

Cons

Very badly designed interface, one cannot copy-and -paste information, the "logs" are hard to read.

Advice to Others

Take on-line training course. The software is not intuitive, unless you know exactly what to do, you wdill not figure it out.

  Response: Jennifer, Nuesoft Technologies

Date: November 2016

November 2016

 

Thanks for your feedback, Iren. I’m glad to hear you’re having a good experience with our support team! We’re always looking for ways to improve! Please email me at jen@nuemd.com so we can discuss your suggestions further.

 
 

from Walnut Street Health and Wellness
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

NueMD

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I took over managing and billing for a departing employee. With only the book to guide me, I got thru NueMD without too many blunders! It is intuitive. There are things I think they could change, but I always see they are working on items. In addition to live support, there are plenty of videos to watch.

Pros

Layout is very nice, easy to follow thru. Many steps will fill in for you, and you can customize.

Cons

I enter charge tickets a day or two behind, it would be really nice if it kept the date in place so I would not have to remember to keep changing it! Reports take a long time to generate.

Advice to Others

Small offices - this is a nice way to go! It does not matter if you are a new clinic or established, this program will help you meet goals.

 
 

from Elite billing advisors inc
Specialty: Pediatrics
Number of employees: 1 employee Employees number: 1 employee

Happy

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I purchased this program months ago and been completely satisfied with the performance of the software. It does exactly what I need this program to do.

Pros

Online base, asscesable through any portable device.

Cons

Customer and support not very good

 
 

from AMS Solutions, Inc
Specialty: Surgery center

NueMD Reveiw

Ease-of-use

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Likes Best

Customer support has been extremely helpful. Easy to log into.

Likes Least

The fact that you have to repeat every step with each claim processed.

Recommendations

I'm not sure what you are asking me to tell someone.

 
 

from Private Practice
Specialty: Family medicine

Best to offer for beginning Private Practice

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N/A

Likes Best

Ease of software use and integration of payment of services was the 2 main reasons I have decided to use this product.

Likes Least

None. All experiences have been positive. Training was easy and those reviewing the product were very knowledgeable.

Recommendations

Expense is reasonable. This is the product for those wanting less cost and more services.

 
 

from Personal Visiting Physician
Specialty: General practitioner

Terrible Experience

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Likes Best

Cloud based makes it convenient. It is one of the least expense options.

Likes Least

Very little assistance with setup. The amount of training time provided (without additional fees) was insufficient even for someone who is computer savvy. Troubleshooting with customer service (if you're available to call them during business hours M-F 8-5) is a dead-end much of the time.

Recommendations

Ask how much is involved with setup (NueMD requires the user to input a lot of data which is very time consuming). Ask about training - how much is included and what hours are available.

  Response: JH, Nuesoft Technologies

Date: September 2016

September 2016

 

Thank you for your feedback, Dr. Shara. We’re sorry to hear about your experience. If there is anything we can help you with moving forward, please don’t hesitate to email us at repmgmt@nuesoft.com.

 
 

from Elite Physical Medicine
Specialty: Chiropractic

NueMD Review

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Likes Best

Ease of use, Billing Features, and associated cost!

Likes Least

Timeliness of training and setup! Scheduling one block of training at a time, then scheduling the next weeks out is frustrating.

Recommendations

Training modules should be cooridinated more efficiently and not span from week to week!

  Response: JH, Nuesoft Technologies

Date: September 2016

September 2016

 

Thanks for your feedback, Brad! I’ll be sure to share your comments with our Media department. Thanks for choosing NueMD!