TheraNest Software


 

TheraNest is a HIPAA compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. It is best suited for therapists, psychologists, psychiatrists, and social workers.

TheraNest offers electronic medical records (EMR) software with a mobile app for Android and iOS. It also includes a client portal, patient scheduling, DSM/ICD codes, progress notes, treatment plans, and discharge notes. Users can review and cosign notes and build custom forms.

TheraNest’s billing features include insurance claims, credit card services, and batch invoices. Users can generate reports, including payroll, staff billing, and invoice reports. Unlimited document storage and unlimited support are included.

TheraNest’s client portal, TheraBook, allows clients to schedule appointments, complete demographic information, enter insurance information and submit intake forms from within their own secure accounts. Everything entered in the client portal will sync to clients’ accounts in TheraNest. The system also includes voice, text and email reminders for patients.

 

TheraNest - Dashboard
 
  • TheraNest - Dashboard
    Dashboard
  • TheraNest - Calendar
    Calendar
  • TheraNest - Progress note
    Progress note
  • TheraNest - Billing report
    Billing report
  • TheraNest - Ledger
    Ledger
  • TheraNest - Diagnostic codes
    Diagnostic codes
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

10 Reviews of TheraNest

Showing 1-10 of 10

 

from Spring lake counseling center
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

So user friendly !!

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Functionality

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Value for Money

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I have geor multiple other and find TheraNest to be the most bang for your buck. I own a group practice and the features are great. Very user friendly , support is always available. They constantly seek feedback for updates /new features and do not up the price. Highly recommend.

Pros

Support, ease of use, great features

Cons

Some glitches with auto posting ERAs

Advice to Others

Do the free trial and see how easy it is !!

 
 

from Athena Counseling and Wellness, PLLC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

User friendly software

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Value for Money

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For the most part, this software is just what I need. The response from technical support is quick and very helpful.

 
 

from Full Life Counseling & Recovery
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

Very good resource for our group practice

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Value for Money

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We have been users of Theranest for the last year. It is very, very user friendly, especially compared with some of the other products that we demo'd. Most things were very, very well --- scheduling, appointment reminders, progress notes, reporting features that help us know who is current with progress notes and assessments and who has gotten behind, treatment planning and diagnostic features. We do not use the Wiley Treatment Planner library, but we might at some point and are thrilled that it is available. We initially used the merchant account features to run credit/debit/flex cards through the system, but we found we could save considerably by having a merchant account with our bank instead. Switching back and forth was not a problem. We have generally been very pleased with most aspects of the service, especially the finance terms. This platform works very well for a practice that has several clinicians and when the work is exclusively individuals, couples or families.

Pros

We love it that we pay a rate based on the number of active clients, not the number of users. We have several part-time staff who want and need to be able to use the same system, and other EHRs charge by clinician. The best part, though, is that it looks and feels very much like a paper record, and getting tech-anxious clinicians to make the switch from paper really very easy. Even the most reluctant found that they love it and do not complain about changing from paper to EHR.

Cons

Group rosters, group notes and scheduling of groups is possible but definitely a weak area for Theranest. Other weak areas include the way the ledger interfaces with attendance in the creation of invoices and superbills (putting cancellations on them, even if there was no charge). And lastly, reporting features could be better for helping practice managers better assess productivity and other information. The dashboard looks great, but as far as I can tell, we can't change the data that the graphics are pulling from and they always are reporting information that is from the beginning of the practice's use of Theranest, not with any particular timeframe or different variables. This may be possible to change, but if so, it's not easy enough for THIS user to figure it out.

Advice to Others

If you provide a lot of group counseling services, proceed with caution. If you have lots of part-time or contract counselors who provide 1:1 services, this is a great product!

 
 

from Angels Service LLC
Specialty: Multi-specialty
Number of employees: 1 employee Employees number: 1 employee

Theranest is an affordable product with many other great features.

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Likes Best

I love that they are the most affordable product that I could find, offer custom form options, have amazing customer service. They are growing and seek out suggestions from users for updates to the program.

Likes Least

I would like more control over the custom features, be able to upload documents in more than one area of the software, and a specific countdown for different units used.

Recommendations

Make a list of the features that you need the most and take a few different demos with notes on your checklist to compare which would be the best for you.

 
 

from Maximize Wellness Counseling & Coaching LLC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Such a helpful tool

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Likes Best

Easy to navigate and enter notes. I like price point for single user.

Likes Least

Some challenges uploading documents. Would like more tax plan forms and intake forms.

Recommendations

Create a chart and play around with features first.

 
 

from Spring lake counseling center
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Great features !!

Ease-of-use

Functionality

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Likes Best

User friendly, budget friendly , great support !! Love the features. Wish per client pricing was changed

Likes Least

Ease of use. I do wish it didn't count "per client" as some are not billable but you have to pay per client

Recommendations

Pricing is great for what is included. The features are excellent.

 
 

from Aurora Counseling Associates, LLC
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Mostly good with some reservations, price is right

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Likes Best

The note-taking section and calendar function are straight forward and very easy to use. It's also reasonably priced.

Likes Least

The ledger is difficult to track and not intuitive. Our biggest complaint is that it handles deductibles poorly. If you take the deductible payment during the session [rather than collecting it after the claim is paid], and apply the payment, the system will not submit the claim, as it cannot submit a claim on what appears to be a zero balance.

Recommendations

Think about what you're using the product for - note-taking and calendar functions are far more useful than ongoing tracking of revenue.

 
 

from Acacia Counseling & Wellness
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

TheraNest--Great product for small/solo practices

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Likes Best

The product is easy to use and has most of the basic features needed in a Practice Management software package. I was attracted to this product partly because of their pricing structure that is based on the number of clients and not the number of users. We employ a number of part-time therapists so this fit our business model much better than the majority of products that are priced based on the number of users.

Likes Least

The system does import ERAs but the insurance interface is not very reliable or robust. It does not import all of the EOB information as other products do and it is not integrated into the client ledger as well as it could be. Thus electronic payment benefit and payment information is not always accurate or complete and takes additional work to process payments. The reporting capability is also limited as there is no custom report feature. We end up using a lot of spreadsheets to manage insurance payments and issues and also having to use insurance portals such as Navinet and Provider Express which take a lot of extra time.

Recommendations

Determine the level of billing support that you will need. While this package accomplishes the basics of insurance billing is lacks many of the features that will allow efficient processing of a large number of claims.

 
 

from Heart and Solutions
Specialty: Mental & behavioral health
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

User-friendly and visually appealing therapy software

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Likes Best

There are many easy to use features in this software such as the ability to enter new clients and to post payments.

Likes Least

This software has yet to develop the ability to save the info for an inactive insurance coverage. The software also lacks the ability to post batch payments. Another function of the system that is lacking is the client responsibility portion of invoices, i.e. after an insurance company processes the claim.

Recommendations

I feel that this software would be good for an individual or small practice with one location. The features of this program do create a pretty decent workflow. The company's customer service is "ok", as they can be timely with responses but be prepared for many pre-written answers that do not answer the question you asked.

 
 

from Pacific Lutheran University
Specialty: Mental & behavioral health
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

TheraNest: Mental Health Record Keeping Software

Ease-of-use

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Likes Best

1) Clean interface and ease of use. TheraNest is exceptionally easy to learn, which works well for a training facility where therapists are coming and going every semester.
2) Excellent customer service. TheraNest's support team is available by phone or by a link through the TheraNest webpage. They usually get back to me within an hour for any questions I have.

Likes Least

The feature we've wanted most from TheraNest (which they don't yet have) is the ability to have clients electronically "sign" documents using their finger/stylus on an iPad. Currently, we have to print forms requiring client signatures (informed consent, release of information, etc.), have clients sign the paper copy, scan the copy back in, and drop it into one of the pre-set clinical document tabs in TheraNest.

The other point on our "wish list" is ease of transferring information out to Excel or SPSS for research. Currently, this can only be done with demographic information.

Recommendations

We run a couple and family therapy center with 10-20 practicing clinicians and 80-100 clients at any given time. We've appreciated how easy TheraNest is to learn and use.

 
 
 
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