TheraNest Software


 

TheraNest is a HIPAA compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. It is best suited for therapists, psychologists, psychiatrists, and social workers.

TheraNest offers electronic medical records (EMR) software with a mobile app for Android and iOS. It also includes a client portal, patient scheduling, DSM/ICD codes, progress notes, treatment plans, and discharge notes. Users can review and cosign notes and build custom forms.

TheraNest’s billing features include insurance claims, credit card services, and batch invoices. Users can generate reports, including payroll, staff billing, and invoice reports. Unlimited document storage and unlimited support are included.

TheraNest’s client portal, TheraBook, allows clients to schedule appointments, complete demographic information, enter insurance information and submit intake forms from within their own secure accounts. Everything entered in the client portal will sync to clients’ accounts in TheraNest. The system also includes voice, text and email reminders for patients.

 

TheraNest - Dashboard
 
  • TheraNest - Dashboard
    Dashboard
  • TheraNest - Calendar
    Calendar
  • TheraNest - Progress note
    Progress note
  • TheraNest - Billing report
    Billing report
  • TheraNest - Ledger
    Ledger
  • TheraNest - Diagnostic codes
    Diagnostic codes
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

415 Reviews of TheraNest

 

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Software Advice Reviews (25)
More Reviews (390)

Showing 1-20 of 25

Casey from Casey J. Simon, M.S., LMFT
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Theranest for Private Practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used several scheduling and billing programs in my private practice and find Theranest to be a top contender. Theranest offers a wide variety of useful tools, such as scheduling, schedule reminders, electronic insurance claims, billing, documentation, and analytics for attendance, billing, and scheduling. I have been using Theranest for a few years now and find it to be relatively glitch-free, and when I encounter an issue or have a question, customer service is extremely helpful and quick to respond.

Pros

Theranest does a great job when it comes to submitting electronic insurance claims, creating superbills and/or invoices, and has plenty of storage for electronic files. Theranest also has an ios application that is user-friendly and helps with scheduling and task management.

Cons

The program is not very user-friendly, unlike SimplePractice which offers a more streamlined and clean look. Theranest needs to work on their calendar feature as it is not user-friendly or very practical.

 
 

DeLynn from DeLynn Jacobsen, CATC, LMFT
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

For the price, it's OK - but I need more.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I chose TheraNest because of good reviews and the price. It just wasn't a good fit for me in a new private practice. Their customer service is great, though! They're really receptive to feedback and improvement suggestions.

Pros

This is simple, no-frills software with good customer service who are quick to respond and open to feedback.

Cons

Lacks a chart-like appearance, has minimal features such as legal forms, difficult to navigate (at least it was for me).

 
 

Kathryn from PatientPop
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Theranest is definitely better for smaller practices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TheraNest in my opinion is better for smaller practices that don't see hundreds of clients a week. Used this software at a smaller mental health treatment center and it was sufficient and a cheaper option compared to other platforms.

Pros

Mobile friendly! Very helpful for the therapists who can't access a computer between appointments. Covers the essential basics for a psychiatric practice.

Cons

A bit labor intensive to keep up to date with. Hard to train people to use - not the most user friendly. Very easy to accidentally delete important information.

 
 

Joy from Moore Joy Counseling
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really like the Wiley Treatment Plan integration.

Pros

Online chat assistance has been very helpful. Customer support is responsive and overall the software is easy to learn.

Cons

Remembering to save data before using the back button takes some getting used to. I've lost data I've entered.

 
 

Annie from CBT PSychological Associates
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great PM and Billing Modules

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really like that this is meant for the Mental Health Professions.

 
 

Meredith from LCMHC Psychotherapy
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Theranest Softwarea

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product is easy to use, has many different features in one place and has great customer service that responds quickly.

Cons

The only con I have seen is that originally the product did not have certain features that other programs had. Since then, they have added them for an additional price- (such as treatment planning). Having been a member early on, I was able to get a discount.

 
 

Elia from Rivera Counseling LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

User friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love this product it is very easy to use. I am able to navigate around the system very well and customer service is great. There is so much you receive for the little amount of money you pay.

Pros

I love that there is an app that I'm able to use because essentially I can use this as a dictation for my client notes.

Cons

I would like to see documents provided that are pretty general and are able to customize to your business such as the release of information, intake paperwork, HIPPA and privacy documentations provided.

Advice to Others

I would say take advantage of the 30 day free trial that way you are able to fall in love with it as well.

 
 

Jessica from Jessica M Pinkham LICSW
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This has so many helpful features .... ease of use and integrated to get it all done in one place

Pros

Integrated bulling5,note and treatment planner formats aND a great patient portal

Cons

No way to do annual updates or additional forms to clients, cost for each individual feature vs one inclusive cost and additional costs for more clients

Advice to Others

Use the tutorials and it's an easy to use.product

 
 

Christine from Long Grove Psych Associates
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Theranest

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a super easy software system for psychologists and therapists. It does everything you need for a private practice. You can do electronic charting and billing. This system also has a patient portal which many don't. I used to use a different software for these purposes, but with the addition of the portal and the fact that it is CHEAPER, Theranest is a win win!!!

Pros

Ease of use, customer service is great, patient portal!

Cons

None

Advice to Others

Make use of the customer service to help you begin! They also have a free trial period.

 
 

Katie from Arrow Speech Company
Specialty: Speech therapy
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Excellent product for the money, but very mental health oriented

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

What I love:
-the price point
-the ability to write treatment notes from a smartphone app
-billing software

What I wish were better:
- evaluation report template
- treatment note options
- no goal bank/saved treatment goals

 
 

Valerie from Ascent Psychotherapy Center
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Great EHR for Therapists

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

What I love most about this product is that it allows me to have client's complete all intake paperwork online, without them having to print it out. It's easy to use and to set up.

Pros

The client portal

Cons

I wish they didn't charge extra for it. I also wish they had more therapy note templates already built in for different age groups as I also provide play therapy.

Advice to Others

If you need an EHR that offers client portal access, is easy to use, has built in capabilities for billing, and has great customer service, then this is the product for you.

 
 

Misty from MBH Wellness Clinic
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Theranest...do a trial

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product was not the easiest to use. We found it difficult to access using our smartphones. Our front office felt confused. The initial views appeared very user friendly, but this is not what we found upon paying for a subscription.

Pros

Features appear to be wonderful for a small counseling group.

Cons

It was not user friendly, especially not on a smart phone.

Advice to Others

Definitely get assistance, and do lots of demos before paying for a subscription.

 
 

Kasidee from Psychological Associates
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

TheraNest is Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are really enjoying TheraNest, there have been really no complaints from the providers who use it, and I believe the transition will be easy for the other providers who haven't yet.

Pros

Ease of use, Simple to use and navigate in.

Cons

No Cons at this time. :)

 
 

Lisa from Therapy
Specialty: Psychology/therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Use for work notations and client notes. Also for the client's schedule
And my working calendar .

Pros

User friendly

Cons

Cost

 
 

Paul from Rainwater Counseling
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Theranest has helped my practice become more efficient in all I do. When I have a question, support helps me. There are updates on a regular basis.

Advice to Others

Get this software. You won't regret it.

 
 

Anne from Spring lake counseling center
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

So user friendly !!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have geor multiple other and find TheraNest to be the most bang for your buck. I own a group practice and the features are great. Very user friendly , support is always available. They constantly seek feedback for updates /new features and do not up the price. Highly recommend.

Pros

Support, ease of use, great features

Cons

Some glitches with auto posting ERAs

Advice to Others

Do the free trial and see how easy it is !!

 
 

Michelle from Athena Counseling and Wellness, PLLC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

User friendly software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For the most part, this software is just what I need. The response from technical support is quick and very helpful.

 
 

Ginny from Full Life Counseling & Recovery
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Very good resource for our group practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been users of Theranest for the last year. It is very, very user friendly, especially compared with some of the other products that we demo'd. Most things were very, very well --- scheduling, appointment reminders, progress notes, reporting features that help us know who is current with progress notes and assessments and who has gotten behind, treatment planning and diagnostic features. We do not use the Wiley Treatment Planner library, but we might at some point and are thrilled that it is available. We initially used the merchant account features to run credit/debit/flex cards through the system, but we found we could save considerably by having a merchant account with our bank instead. Switching back and forth was not a problem. We have generally been very pleased with most aspects of the service, especially the finance terms. This platform works very well for a practice that has several clinicians and when the work is exclusively individuals, couples or families.

Pros

We love it that we pay a rate based on the number of active clients, not the number of users. We have several part-time staff who want and need to be able to use the same system, and other EHRs charge by clinician. The best part, though, is that it looks and feels very much like a paper record, and getting tech-anxious clinicians to make the switch from paper really very easy. Even the most reluctant found that they love it and do not complain about changing from paper to EHR.

Cons

Group rosters, group notes and scheduling of groups is possible but definitely a weak area for Theranest. Other weak areas include the way the ledger interfaces with attendance in the creation of invoices and superbills (putting cancellations on them, even if there was no charge). And lastly, reporting features could be better for helping practice managers better assess productivity and other information. The dashboard looks great, but as far as I can tell, we can't change the data that the graphics are pulling from and they always are reporting information that is from the beginning of the practice's use of Theranest, not with any particular timeframe or different variables. This may be possible to change, but if so, it's not easy enough for THIS user to figure it out.

Advice to Others

If you provide a lot of group counseling services, proceed with caution. If you have lots of part-time or contract counselors who provide 1:1 services, this is a great product!

 
 

Serena from Angels Service LLC
Specialty: Multi-specialty

June 2016

June 2016

Theranest is an affordable product with many other great features.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love that they are the most affordable product that I could find, offer custom form options, have amazing customer service. They are growing and seek out suggestions from users for updates to the program.

Likes Least

I would like more control over the custom features, be able to upload documents in more than one area of the software, and a specific countdown for different units used.

Recommendations

Make a list of the features that you need the most and take a few different demos with notes on your checklist to compare which would be the best for you.

 
 

Cara from Maximize Wellness Counseling & Coaching LLC
Specialty: Mental & behavioral health

May 2016

May 2016

Such a helpful tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy to navigate and enter notes. I like price point for single user.

Likes Least

Some challenges uploading documents. Would like more tax plan forms and intake forms.

Recommendations

Create a chart and play around with features first.