TherapyAppointment Software


 

TherapyAppointment is a Web-based, HIPAA compliant software suite designed for small to midsized mental health professionals. It allows for the automated sharing of appointment reminders via phone call, email or text message.

This software enables paperless clinical procedure workflows, as well as online document storage. TherapyAppointment’s Autopilot feature provides real-time information about patient appointments (e.g., notes, reminders, copays) in sync with the flow of patients.

TherapyAppointment allows physicians to set up a self-service portal for patients, where they can book appointments and pay fees online. These features can be turned on or off for selected patients.

The system also integrates with other modules, including electronic medical record (EMR), scheduling, billing, insurance claim management and mental health management.

 

TherapyAppointment - Appointment scheduler
 
  • TherapyAppointment - Appointment scheduler
    Appointment scheduler
  • TherapyAppointment - Client invoicing
    Client invoicing
  • TherapyAppointment - Electronic insurance billing
    Electronic insurance billing
  • TherapyAppointment - Online scheduling
    Online scheduling
  • TherapyAppointment - Sharing clinical notes
    Sharing clinical notes
  • TherapyAppointment - Login page
    Login page
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

14 Reviews of TherapyAppointment

Showing 1-14 of 14

 

from Everyone's Counseling Center, Inc.
Specialty: Mental & behavioral health
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Excellent Software

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Value for Money

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Likes Best

The customer service is excellent along with ease of operation of the system

Likes Least

Updates are slow to come for product enhancements in a competitive market

Recommendations

Get at least 3 quotes with demonstrations and pricing.

 
 

from Wellspring Therapeutic Partners
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Great price, lots of good features, limited EMR options

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Likes Best

Very affordable and easy to use. Great ERA electronic billing features. Offers appointment reminders for no additional cost. Very friendly customer support.

Great product for the price!

Likes Least

The EMR is very limited, has an older interface, not mobile friendly.

Recommendations

Therapy Appointments offers reduced rates for less than full time status, and does not charge extra for additional features. They also offer even further reduced rates for very part time people if you're operating in a group practice.

 
 

from Wellspring Healthcare Associates
Specialty: Mental & behavioral health
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

So far.... thrilled!

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Likes Best

At the risk of sounding like a shill for the company, I can honestly say that the practical features of this program are exactly what we need for our 8 clinician office. We have used the various updates of The Therapist since they were MS DOS, until that product became so outdated and glitchy that we had to find something new. I only wish we had been forced to make this decision much sooner.

Likes Least

Not much to dislike other than a rather dated looking user interface.

Recommendations

As mentioned by others, use the trial version to get a glimpse of the available features. I was a little leery of cloud based products, but when someone mentioned that my online banking is also cloud based, I allowed myself to be dragged into this century.

 
 

from The Counseling Offices of Early, Newman, Peterson, & Rice
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Great product! Perfect for Private Practice!

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Likes Best

Amazing customer service! This product is very user-friendly, especially for one who is just starting private practice.

Likes Least

The presentation/look of the actual program is a little outdated.

Recommendations

It was incredibly helpful for me to watch the help videos online. Also, I've never been afraid to ask questions to customer service - they respond in a very professional and prompt fashion.

 
 

from Kingsport Counseling Associates, PLLC
Specialty: Mental & behavioral health
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Highly recommended!

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Likes Best

There are numerous features and is very versatile in how you can use it. The appointment reminder, online scheduling and automatic claim filing make the running of my practice seamless and efficient. The tech support is excellent with prompt response time.

Likes Least

I do wish that there was a way to sync the calendar with my Google calendar. HIPAA compliance prevents this.

Recommendations

I would recommend taking advantage of the trial period to give it a try.

 
 

from Crystal D. Newton, LCSW
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Makes work so much easier.

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Likes Best

There is so much that I like about this product. It made my life so much easier. Insurance billing is seamless and customizing is great too.

Likes Least

I wish you could link the calendar app to my mobile calendar. Wish I didn't have to synchronize two calendars.

Recommendations

I would choose this product over all others. The customer service is worth it.

 
 

from Rob Embry, LPCC, CADC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Software that makes my life so much easier!

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Likes Best

This program is very easy to use and very easy to understand with any new updates or changes that are made. Truly user-friendly.

Likes Least

I dislike how when a claim is rejected there is not what I would consider an easily understandable way to fix it if you are not familiar with whatever code is displayed.

Recommendations

Give it a good try and practice with a fake client before you decide this program is not for you or your business.

 
 

from Ivory Howell Counseling, LLC
Specialty: Mental & behavioral health
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Therapyappointment.com Review

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Likes Best

I am impressed with the customer service and tech support.

Likes Least

I would like this program better if I could lock progress notes individually instead of locking notes for an entire day.

Recommendations

I think that if you wish to have an all-inclusive software for your practice, therapyappointment.com is a great choice.

 
 

from Hulen Heights Counseling Center
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Excellent product with excellent customer service

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Likes Best

This software is just what I need to effectively manage my private practice. It is intuitive, easy to set up new clients, manage statement accounts, and clients like the ability to set their own appointment schedules.

Likes Least

Although I really like the application being web-based, those few times we've lost power (due to storms or construction) we were unable to log on.

Recommendations

The software is highly intuitive and very user-friendly, so the learning curve is really short.

 
 

from Janet Holt, LPC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Therapy Appointment is Indispensable

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Likes Best

Therapy Appointment is like having a personal assistant. The program was designed by a therapist for therapists so it has all the features a private practitioner needs with no fluff. It allows me to maintain my schedule, chart, file claims, bill and monitor statistics and income. It sends appointment reminders and even sends birthday greetings. My clients like being able to schedule their own appointments (no more phone tag) and the customer service is amazing. I could not operate a private practice without it.

Likes Least

I have been using Therapy Appointment for almost 3 years with absolutely no complaints.

Recommendations

Talk to someone who uses it! After reviewing a pile of expensive medical software that had tons of features I would never use, I found the refreshingly simple demo of Therapy Appointment. I called a few therapists who were using it to ask about their experiences and they all raved about it. I signed up that day and have never been disappointed.

 
 

from Playful Journeys, Inc
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Some good things, but overall not user friendly

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Likes Best

Bill was wonderful in addressing technical issues and updates to his program. It was easy to use.

Likes Least

It was not very streamlined and did not offer calendar views that were very helpful. The overall format was not easy to read and use.

Recommendations

I would say that it is personal preference and what you need in a program.

 
 

from Colleen B. Kradel, LLC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

I love TherapyAppointment.com

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Likes Best

I am a Licensed Clinical Social Worker with a small private practice. I do all the billing myself and I love that I can write a note and bill at the same time.

Likes Least

I really don't have any negatives. It is a little pricey but I feel the program is worth the cost.

Recommendations

Consider ease of use, how many tasks get completed in short period of time and customer service.

 
 

from Private Practice
Specialty: Mental & behavioral health
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

#1 EMDR TURN KEY WITH EVERYTHING YOU NEED!!!!

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Likes Best

Incredible turn key web based solution for Mental Health providers covering all aspects of EMDR, billing, intake notes, progress notes, reminder calls, documentation, easy online registration, direct billing to insurance comanies, and credit card payment processing.
The developer and inventor of this product is a Doctoral Level Psychologist who understands the needs of mental health providers and he is committed to the ongoing development of the product. He and his staff are very responsive to concerns and questions. Absolutely amazing. I would highly recommend without reservation!

Likes Least

I am very very satisfied however the only tiny problem is when there is a problem with the server slowing down. However this company has resolved and worked with this issue. In fact the server slowing down is not a problem and it is very fast currently.

Recommendations

Consider your needs and think about the other products available. This software is absolutely incredible and the product inventor and developer is a mental health professional who has walked in your shoes. This software is built from the ground up and evolving to meet the needs of mental health professionals. Consider there are other software programs there may be adaptations of other EMDR software just fit to mental health professionals. I have found this software to be incredible, customer service is outstanding, quick response to questions, and ongoing commitment to improving the software.

 
 

from Private Practice
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

Therapy Appointment has made my professional life so much easier!

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Likes Best

I have been using this program for several years now and couldn't be happier. I recommend it to my colleagues regularly. The user interface is simple and a pleasure to use. The monthly flat fee has saved me a bundle in time and money in comparison with hiring a billing person, which I did for many years previous. The customer support, which is not needed very often, is prompt and excellent, whether by phone or by internal message. The continual updates have successfully kept up with the changes in coding with the DSM-V, which is no small feat. As they say themselves - they promise that this program will never be finished. And with continual updates due to professional changes and with improvements and additional functioning they have voluntarily provided, I doubt it will.

Likes Least

Nothing. I couldn't recommend it more highly. As I said, I do recommend it to colleagues regularly. There is no financial incentive for me to do so.

Recommendations

Although I mainly use the very easy and efficient billing feature, I also like the "a la carte" features of clients being able to book appointments, appointment reminder and confirmation functions, several session note options, contacting clients through email, HIPPA compliance safeguards, etc. A practitioner or clinic could use it very simply or take advantage of the comprehensive features. Of course, do look at other options, however I recommend this software highly and have had excellent experience with it.

 
 
 
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