TherapyNotes Software


 

TherapyNotes is a web-based mental/behavioral health software system that includes an electronic health record (EHR), client/patient portal, patient scheduling and billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.

TherapyNotes provides access to several types of specialty note templates for various type of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations and termination notes, and more.

The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.

TherapyNotes is an HIPAA-certified application and complies with PCI-standards for data security. Entire data is stored in a fully encrypted SAS 70 Type II certified data centers.

 

TherapyNotes - Welcome page
 
  • TherapyNotes - Welcome page
    Welcome page
  • TherapyNotes - Client portal
    Client portal
  • TherapyNotes - Scheduling calendar
    Scheduling calendar
  • TherapyNotes - Intake note
    Intake note
  • TherapyNotes - Treatment plan
    Treatment plan
  • TherapyNotes - Progress notes
    Progress notes
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

261 Reviews of TherapyNotes

 

Start your review of TherapyNotes

Click to start
http://www.softwareadvice.com/medical/therapynotes-review/
Software Advice Reviews (55)
More Reviews (206)

Showing 1-20 of 55

Christine from Seeking Wellness Counseling
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Easy on the eyes, great interface, but lacking key features!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like TherapyNotes overall but they're behind the curve on development of the patient portal, need for emailing capability to clients, need to have intake forms on site. This is not acceptable for what they charge!

Pros

User friendly; Short learning curve/intuitive; Trust the company/Secure; Decent to good customer service; Relatively easy to complete assessment/tx plan

Cons

Limited functioning patient portal; clunky payment system; no treatment planner functions; difficult to document for couples or families

 
 

Cheryl from Therapeutic Village, LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Extremely comprehensive and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After this recent malware attack, they will be stronger and better prepared than most companies out there providing Electronic Medical Records.

Pros

The product is extremely well written, with all the functionality that you need in a private practice or a group practice. It is also extremely easy to use. Customer service is excellent all well. It was written by a group of experienced software engineers, and the main developer/owner is married to a psychologist! This is probably one of the reasons it is so comprehensive, they both are experts in the respective fields and know what was needed at the onset.

Cons

There are a couple of features I would like to see added, and they have taken my suggestions and they are functions they have considered adding in the future, which is nice to know.

 
 

stephen from thriveworks
Specialty: Mental & behavioral health
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Great EMR for private practice mental health

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, this is a great product. Customer support is second to none, I'd recommend this solution to any private practice owner.

Pros

This EMR is as user-friendly as they come. Set up and integration are quite simple, scheduling is a breeze, and EDI claim submission requires little more than a click of the mouse. If you own a small to medium sized counseling practice, I highly recommend this product. TherapyNotes is a no-frills, cost effective solution for any practice owner looking to simplify scheduling and billing functions.

Cons

What Therapy Notes offers in ease of use, it equally lacks in reporting and analytics. If you are looking for detailed metrics at your finger tips, this is not the EMR for you. I will add that the Excel-savvy user can render useful data from TherapyNotes, but it does require a significant amount of manipulation if you wish to gain deeper insights into your practice.

 
 

Michael from Thriveworks
Specialty: Mental & behavioral health
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Best Mental Health EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love TherapyNotes. I couldn't be happier with this software. I used several EHRs and this one is, by far, the best. It is easy to use. Therapynotes allows the user to see all the information needed at the time of the session the check a client in, take insurance payments and reschedule follow-up appointments. Plus, you get it all for a great price. Excellent support staff, too. They offer a free 30 day trial, so you can lose.

Pros

Easy to use. Written by therapists for therapists. Calendar, clinical documentation, and billing all in one system. You don't have to be tech savvy to use this EHR.

Cons

More analytics. I feel that TherapyNotes would benefit from having more robust reporting features. I think they'll get there eventually.

 
 

Deanna from Oceanside
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

It's ok for a new practice but as needs grow too basic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use. Easy to input patients information and schedules. Like that I can change clinician info so easily.

Cons

Password issues are very difficult. If you get locked out (forget password, have to change or expires) you get a msg saying you'll be notified in 48 hrs if it's accepted. Means you can't access records! Not acceptable! Can't add a clinician or intern to work on documents or to even see/review documents and can't even let someone log in while you're on. So if you need someone to review your notes, treatment plans or assessments they can't unless they get on your computer. Very difficult! Couldn't navigate to figure out if there were new features.

 
 

David from SCRx-LifeTransitions
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

With some minor adjustments and additions this would be five stars all around.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would really like to have the documents be customizable. I would also like the client portal to have documents such as intake paperwork or other documents needing review and sign to be available for clients to do so outside of my office.

Pros

Price is very reasonable. Ease of use is good. Customer support is very responsive. Definitely a solid product for what I need.

Cons

Cannot customize the forms. No ability to have clients electronically sign documents. Client portal is limited.

 
 

Dr. Susanne from Beier Counseling Services
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Dr. Susanne Beier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are very happy with this product for several reasons. One is the ease of accessing client information. Second ease of completing client therapy treatment plan and follow up documentation.
The one area that I find not positive is that the system will not allow you to bill online unless all client treatment plans are updated. There are times when I do not complete the narrative until the next day and, therefore, cannot bill for that time.

Pros

Ease of access

Cons

Inability to bill online without having treatment updates entered into the system.

 
 

Annie from Wilson Wellness
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Makes a small practice possible!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using TherapyNotes for a year. The improvements over time make the program easier to use, which only improves my satisfaction. With the note taking template I find my practice to be more goal oriented, as opposed to "problem du jour," and the ability to print out professional looking Intake Evals, notes and billing records provides very professional looking communication. I was skeptical that I had the brain to do billing, but the features of this program are intuitive and the phone support is so patient and knowledgeable, that even I can pull this off without hiring a biller. The price is quite reasonable. I was paying a lease fee that was a quarter to a third of what I was making at a group practice. The text message reminders are effective and scheduling portal saves me time on the phone. I have only had one person miss an appointment. TherapyNotes allows me to practice in a rural, underserved population without having a long commute to make my living. I feel a sense of satisfaction every time I use it. It's almost like having your own staff in a tablet! I use an iPad and a jet pack. I have a laptop for downloading the Electronic Funds Transactions that are not yet automatic. The service is reliable. It's never not come through and the system always responds.

Pros

Ease of use

Cons

You really should have some basic education in billing. It won't take much time, but knowing basic terms and the limits of billing codes is important .

 
 

Elise from TIdelands
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Throw away paper to-do lists, and focus on treatment of patient versus cumbersome note writing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love that the notes that are pending automatically pop up on a to-do list. I love that it reminds me when treatment plans or release of information expires. It is very intuitive. I am supported by the structure, but not constricted by it. My only complaint is that sometimes customer service couldn't fix my unique billing requirements with an insurance vendor. On the whole very happy with the interface or Therapy Notes.

Pros

User friendly.

Cons

Insurance billing can't be tailored to one of my vendors.

Advice to Others

Intakes take about an hour to do notes unless you enter information during the session on the computer.

 
 

Bevin from Inner Peace Behavioral Health
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Love this software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product worked really well for my private practice! It has made life easier......scheduling, billing, reminder texts, etc... Everything has been running smoother since I started using TherapyNotes

Pros

Not scheduling issues; reminder texts or emails to clients; ability to have clients reschedule on their own with client portal
Processing of claims and posting of payments are super easy

Cons

I only wish the reports such as A/R and missing payments were able to be tailored more to my specific needs

Advice to Others

If you are not looking to spend a lot on a billing system or company and have been struggling to streamline the claims process, this is the software for you

 
 

Dr. Lee from Dr. Lee Morand & Associates
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Simply the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Therapy Notes at my small private practice for almost 1 year. Almost every day- we say "that's Therapy Notes for you"- with absolute astonishment! In starting a private practice you there are a lot of decisions to make and some of them you have to make twice- because your first decision wasn't right. We went through that with our phone service- it was a nightmare. However, with Therapy Notes, we have been continually amazed at how much they have to offer us and their beautiful product. It is truly amazing. My office manager was the one who decided that we were going to put our schedule in therapy notes. Brilliant idea- we can schedule simultaneously - and send text reminders. I can't say enough great things about this product and all that it has to offer for a growing practice!

Pros

Everything!

Cons

There aren't any that I know of!

Advice to Others

Stop struggling with paper- and make your life much easier... try Therapy Notes. What other company would offer a month for free? Seriously, after 30 days you will be sold!

 
 

Mona from Mona Mentors
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Life Saver Software!! Awesome.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was unsure how I was going to start my practice and the direction for handling a heavy work load for a contracted position. Threapy notes save the day and I could produce really nice reports, fast.

Pros

The client intake report helps you to cover all areas of the clients' life that is needed for an accurate diagnosis.

Cons

The text reminders are a bit expensive but all worth it due to it limits now show clients and track if they have acutally read the text reminder.

Advice to Others

Purchasing this software allowed me to increase my revenue 60% and produce really neat reports for review.

 
 

Joe from PROV 205 LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Frustrating System

Ease-of-use

Functionality

Product Quality

Customer Support

Working with a small practice, at first you would think that TN would be the perfect product for the solo provider. NOT SO. The system is not intuitive nor is it workflow minded. It seems that it was put together as different pieces to make a whole, instead of really thinking through how the workflow would affect the provider. For example, if you are on the Billing Page, you filter the list of claims you want to work, you click to go into a claim and it literally takes you to that page instead of bringing up a new page. This means that when you are done, you have go back to the beginning to find the other claims that you are working and refilter your list to find what you need.

Pros

The cost is minimal and you can get started right away.

Cons

No thought behind workflow. Appointment Scheduler is too basic, the Billing portion is not automated in any way and the patient statements look HORRIBLE!!! The patient statements do not give enough detail. Voiding or changing a transaction is a hassle.

Advice to Others

Go with another product.

 
 

Gregory B Milbourne from Dr. Gregory B Milbourne
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

A good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Having just transferred from paper records, this is working well.

Pros

Ease of use

Cons

Not fully automated intake

Advice to Others

A good system

 
 

Katie from Keys to Mindful Mending
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Awesome in Every Way!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Therapy Notes is the most Outstanding clinical documentation & billing software system I have ever used. It's "Ease of Use" is exceptional. But during times it may be difficult to solve your problem on your own, TN has a Rapid Customer Service Response Time (typically 24 or less via email), in addition to a vast array of Tutorials to access that are clearly written and easy to follow on just about every topic imaginable. I love having access to a knowledge-based library this comprehensive that I can utilize at times I need to look up a quick procedure I had forgotten or for when I need an answer quicker than it may take for TN to respond (NOTE: I'm referring to an email response!) You do have the option of calling the TN support team and receiving instant customer service from a friendly, patient TN support representative. One thing I love is that in the 4-5 short months I've been using TN, I've had to contact Support for a number of matters, as I am a new, first time practice owner. It's very comforting to be greeted by or responded to by the same set of people on staff to assist me. The consistent low turn over rate says a lot about the management of a company and the staff at TN genuinely make me feel as if they're getting to know me and my company/account personally. Some of the actual features that has made my job easier by switching to Therapy Notes is their multiple drop down menu features for Clinical Interventions, or the History drop down tap, which you can click on during a session with your Client to instantly review their status from their last session. Scheduling is a breeze, Billing is effortless and the Patient Portal is exceptional. The features are endless and I can't rave about it enough. Not to mention, they take ALL suggestions for improvement into consideration and actually respond to those requests with gratitude while providing you feedback on your request. IF YOU ARE LOOKING FOR A SIMPLE, YET THOROUGH AND COMPREHENSIVE SYSTEM DESIGNED SPECIFICALLY FOR THE MENTAL HEALTH PROFESSION, THEN THERAPY NOTES IS THE ONE TO CHOOSE. HANDS DOWN, IT HAS MADE MY JOB SIMPLER AND HAS FREED UP VALUABLE TIME IN MY LIFE THAT I CAN NOW ALLOCATE TO MY FAMILY OR OTHER AREAS OF INTEREST. STOP RESEARCHING NOW! I personally signed up for the 30 day free trial to 5 or 6 different systems simultaneously when trying to make my choice as to which company to use. THERAPY NOTES IS ALL YOU NEED. Enjoy!

 
 

Kat from Simplicity Wellness, LLC
Specialty: Psychology/therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Intuitive, Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

An excellent practice management app. I have been using this in my private practice for months and it is much more intuitive and seamless than any other system I have used my 2 previous practices. TherapyNotes consistently pushes updates for issues that arise in the software as well as overall site improvement. The billing is much less complicated than other systems. Intakes, treatment plans, an therapy progress notes are all intuitive with easy prompts. All notes may be easily accessed after upload to the secure cloud. The system is extremely helpful with the all new ICD-10 codes as well. There are too many features to note everything about TherapyNotes, not to mention the outstanding customer service and technical support. I highly recommend!

Cons

Would like an app for my iPhone. Would like to interact with iCal.

 
 

Kelli from McLeod Counseling
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

September 2016

September 2016

Awesome and time-saving software.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This is a great practice management tool that helps me stay organized and efficient.

Pros

Ease of use.
To-do list.
Billing is a breeze.
Client portal.

Cons

Researching ERAs is a little cumbersome and I'm not sure I have been able to efficiently do it yet. I am still going to availability for researching ERAs at this point.

Advice to Others

Give yourself a short learning period ... and then it's a breeze.

 
 

Jerry from Jerry E Butler, Mental Health Counselor
Specialty: Mental & behavioral health

September 2016

September 2016

Makes record keeping and billing very easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Prompts and reminders to make sure I complete tasks in timely manner. Ease of billing. Has complete list of diagnose, so makes it easy to find the correct code. Can easily print out a billing statement.

Likes Least

I am not able to think of any major or significant flaws

Recommendations

Wait until you have used the software for at least six months before you evaluate it.

 
 

Francine from patsconsultants
Specialty: Mental & behavioral health

September 2016

September 2016

Grown out of it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Easy to use and largely intuitive. It is a better product that what i used in the past. I used Availity and MyClients Plus before.

Likes Least

Does not have an internal messaging or email function. If you have a comment or questions about something... you have to send it externally through a regular email account.

It also has very little financial reporting. I look for something that can provide me with productivity measures across clinicians and possibly some interface with quickbooks.

Recommendations

This is a good "starting" software. It was far better than the other two i had used before and hand's down better than paper documentation.

 
 

Patricia from Shumay Counseling Services
Specialty: Mental & behavioral health

June 2016

June 2016

Therapy Notes gets 2 Thumbs Up

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Therapy notes streamlines my paperwork from beginning to end in a user-friendly format.

Likes Least

One improvement that can be made to therapy notes is the ability to transfer notes from my old system to Therapy Notes.

Recommendations

I recommend giving Therapy Notes a try while shopping for software. Once you do so, you will be hooked!

 
 
 
Write a Review
Showing 1-20 of 206

Coleen from Coleen Lawlor

August 2017

August 2017

Best thing I've done for the documentation and billing side of my practice, Thank you Therapy Notes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use is the thing I like the most and that is closely followed by great quick responsive support the few times I have needed it. I used two other software programs to keep records and other billing clearing houses---horribly difficult and cumbersome. Therapy Notes has never disappointed me.

Cons

There is nothing about Therapy Notes I dislike , as I write this I think, "hard to believe, but true"I have recommended Therapy Notes to all my therapist friends who have asked about record keeping and billing.

Source: Capterra
 

Emily from Emily Kahn-Freedman, LMFT
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

I've used 3 other EHR systems, sad to say! but TherapyNotes is by far the easiest to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, intuitive, tells you what to do. Great customer support. The only time I needed help was with posting insurance payments, still a little tricky for me, but the notes are easy-peasy. The support staff is great. I could never go back to paper notes, and was afraid with my new private practice that I couldn't afford an electronic system, but TherapyNotes is also affordable. Highly recommended!

Cons

Very little; but just today, discovered difficulty in that it allowed me to accidentally document an appointment on a future date, and then wouldn't allow me to change it once signed. I emailed support (it's after hours) and will likely hear from them tomorrow.

Source: Capterra
 

Cheryl from Therapeutic Village, LLC

July 2017

July 2017

Comprehensive, good customer Service, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, being comprehensive, and good customer service. Easy to do notes, treatment plans, keeps good track of edits, easy billing, and much more

Cons

Would like to be able to keep history of previous insurance IDs in case I have to do some re-billing after client changes insurance.

Source: Capterra
 

Alisa from Balance Counseling and Wellness
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Therapy Notes is the third electronic billing software I've used and it's by far the easiest!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It saves me time and money. I love that I don't have to switch between a scheduling app, a charting app, and a billing app. It's also great that I can only bill after I finish charting on the session. I used to procrastinate about charting, but the ease of use and the immediate ability to bill really helps. My cashflow is improved because it's so easy to bill daily.

Pros

Ease of use
Easy to get the information I need
Charting is quick
Entire workflow is integrated seamlessly
HIPAA-compliant
Support communication is great
Affordable

Cons

I wish I could see when appointments were made and by whom. This was a feature in a previous software I used and it helps solve the problem if there's a scheduling error, dispute or misunderstanding.
I would like to see quickly whether someone has a deductible and how much is left.
I would love to see a suicidal risk and protective factors worksheet. My previous software included this.

Source: Capterra
 

Shelbie from Unleashing Hope Counseling
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Overall ok trial use, but decided on another product because of the added expense of 'add-ons'

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was a good software in general, but wasn't the right fit for my practice.

Pros

I liked the flow and functionality of the program. It is also easy to use and intuitive. The screens are visually pleasant and easy to navigate.

The program is also good for group practices and offers some really great features for therapists who see kids/families and hold group sessions.

Cons

The base price is reasonable, but add the cost of text/email reminders, electronic filing fees, and other add on features and it just wasn't worth the money.

Source: Capterra
 

Sarah from Dripping Springs Therapy
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Much easier than I thought it would be.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My notes look great, professional and organized. My clients get reminders of appointments and no-shows have been reduced by 95%. Clients now cancel with minimum 24-hour notice and that saves money.

Pros

The best part is the automated point and click and fill in features for the notes; also the appointment reminders for clients.

Cons

I would like to be able to personalize the notes a little more. I would like to see the diagnosis feature be automated with a checklist of matching criteria to check off. I would possibly like to have clients notified by personalized text if an appointment is canceled.

Source: Capterra
 

Sybil from The Journey Center
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Customer service is on point

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This program has everything I need as a solo practitioner. They are consistently listening to their customers and updating the program to better serve us. Reliable, consistent, responsive.

Pros

Reliable, consistent, and responsive. Easy to use.

Source: Capterra
 

Mary from Austin Psychotherapy Associates

April 2017

April 2017

TherapyNotes makes all of it easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After 20+ years using a paper calendar and Intuit, my colleagues and I switched to using TherapyNotes only. The system is pretty intuitive and I only qualify that as "pretty intuitive" because they keep making improvements. It is secure and easy to manage from an Administrator point of view. I have access by computer and by smartphone -- I will see changes to my schedule without any phonecalls. I am mostly private pay but plan to use TherapyNotes for a few insurance clients so I can stop the expense of paying an outside billing person. TherapyNotes gives me significantly more time to be with clients, read the literature and go the extra mile for a client if needed.

Source: Capterra
 

Shawn from Shawn W. Moffitt, LPC, LCAS, NCC

April 2017

April 2017

Very Happy with TherapyNotes So Far!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using TherapyNotes in my private practice for a few months now after doing a trial run with a few other EHR systems and liking TherapyNotes the best. The system was easy to learn and is easy to interact with. I have never had trouble doing what I need to do, but there are also lots of helpful tutorials available if needed. The system operates smoothly and has never glitched or frozen on me. The one time that I called customer service with a question, I received friendly, helpful assistance. TherapyNotes costs more than some EHR systems, but I believe that it is worth the price to have something that works well, is reliable, and doesn't cause me stress.

Source: Capterra
 

Josh from Josh Dodes, LCSW

February 2017

February 2017

Robust and easy to use.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I used Therapy Notes at a former practice, and was very pleased with how feature-rich and easy to use it is.

Source: Capterra
 

Anna from Mosaic Therapy

February 2017

February 2017

User-friendly overall but could use some improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The notes functions are easy to use, however creating a statement / payment history document is strangely difficult. Also, there's no way to email a receipt or invoice directly from the software.

Pros

Lots of checklist type features that save time when writing progress notes.

Cons

Financial statements created by this software are confusing.

Source: Capterra
 

Karen from Coffee House Counseling

February 2017

February 2017

TherapyNotes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All around solid product. Only issue, and it's a relatively small one, is including a more comprehensive treatment planner/progress notes system such as Wiley.

Source: Capterra
 

Jeane from Jeane Bock, LCSW,PLLC
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Getting Started

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was on the phone constantly with the tech staff as I attempted to navigate getting started setting up the system (including the insurance bureaucracy) and they were incredibly patient and knowledgeable. Now that I am up and running, the system is a breeze and very user friendly. Love how it keeps me up to date on the "to do" list, which includes billing updates.

Pros

Notes, billing, and credit card all in one place.

Cons

Still learning the ins and outs of the billing system. Also, setting up the credit card option and making it secure was confusing as there were so many sub parts to it.

Source: Capterra
 

Summer from Anchored in Hope

January 2017

January 2017

Works Well for Therapists

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is very user-friendly, and my practice had a very short learning curve when we integrated. The calendar function could be a little easier, but it is better than some of the other platforms we tried.

Pros

User-friendly, easy to learn.

Cons

Not mobile friendly.

Advice to Others

The scheduling function needs work to be easier to use and view.

Source: Capterra
 

Lisa from Sound Counsel

January 2017

January 2017

It's my virtual assistant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Therapy Notes is like having a personal assistant for my private practice - at a fraction of the cost. The organization, appointment tracking, easy case note templates and excellent customer service have been a great benefit to me. I highly recommend it.

Source: Capterra
 

Katherine from Child and Family Therapy

January 2017

January 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Have used for 3 years and they are continua;ly improving and upgrading features. Excellent customer service

Source: Capterra
 

Greg from Southwest Florida Christian Counseling

January 2017

January 2017

Therapist Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Therapy Notes has been very helpful for our non-profit counseling agency. The scheduling system and accounting system especially has been helpful. We also like the ease of the various templates such as treatment planning and progress notes.

Source: Capterra
 

Stephanie from The Mindly Group, PLLC
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Therapy Notes Review from Psychotherapy Practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We chose Therapy Notes due to the ease of use. We have been happy with the product and their role out of new features.

Pros

Ease of use.

Cons

New features take a while to come out and sometimes are not options at all.

Advice to Others

Don't look at the cost of an EHR but the ease of use when deciding.

Source: Capterra
 

Robin from Private Practice
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

TherapyNotes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to transition to and great tech support available. Mostly a good program and overall my life is getting easier because of it. I highly recommend it to others.

Pros

It's mostly user-friendly.

Cons

A few technical things could be adjusted to make it even more user-friendly.

Advice to Others

Its worth it.

Source: Capterra
 

Karen from Karen Kauffman MA LPC Inc

December 2016

December 2016

I increased my cash flow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since I have implemented Therapy Notes to my practice, I now have support and EDI assistance with medical billing included in my practice. I am able to maintain state and federal reqiurements for my practice.

Pros

EDI Support

Source: Capterra
 
 
Write a Review