WRS Health


 

From the outset, WRS Health was designed to enable doctors to run their whole Practice Enterprise, not just electronic health records (EHR), on one platform.

WRS Health offers EHR, medical billing, patient scheduling, order management, e-prescribing, image management, secure faxing, disease management and more. The product has achieved 2011-2012 ONC-ATCB Certification and CCHIT 2011 Certification. Providers using this system will be eligible for meaningful use incentives.

WRS Health serves roughly 35 specialties, with specific templates, functionality and workflows developed for each. The system also has specific CPT and ICD codes for each specialty. The CEO, Dr. Larry Gordon, is a practicing physician, which has led to the development of the system's logical workflow.

WRS Health is priced based on the number of providers in the organization and consists of a low monthly subscription fee. Prices include support and upgrades and there are discounts available for multi-provider organizations and bundled services.

 

WRS Health - EMR notes/documents
 
  • WRS Health - EMR notes/documents
    EMR notes/documents
  • WRS Health - Billing
    Billing
  • WRS Health - Patient summary
    Patient summary
  • WRS Health - Patient claims and bill
    Patient claims and bill
  • WRS Health - Scheduler
    Scheduler
  • WRS Health - Fax queue
    Fax queue
Supported Operating System(s):
Linux, Web browser (OS agnostic)

79 Reviews of WRS Health

Showing 1-20 of 79

 

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Jax from TCFEW
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Getting Worse!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are stuck with this product! Customer support is non-existent. If you put in a support ticket you are not likely to get any resolution. If you are told it has been sent to "Development" that is a black hole and you will never get a solution or an answer. The Clearinghouse they are using for electronic claims is horrible (PhiCure). We have experienced so many problems with billing. WRS is not offering any support. WRS billing is horrible. We had so many unpaid claims, I complained. Do not do that. When I complained they dumped us and I had to find a new biller. We still have unpaid claims that will never be paid due to untimely filing. The product is very rigid. You cannot make any changes to templates. The templates available for our specialty do not meet the criteria for the E & M codes. The changes in more specific ICD10 codes are not accepted in WRS.

Pros

Nothing

Cons

Everything

Advice to Others

Worst EHR. Stay far, far away.

 
 

Kelsey from North Texas Eye Center
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

WRS

Ease-of-use

Functionality

Product Quality

Customer Support

We just implemented the software in our office, but its been very easy to use, and promotes proper charting and is extremely helpful for people who are not familiar with proper HPI and exam charting.

 
 

Ruth from North Texas Eye Center
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

WRS Health has been a wonderful transition

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our office has just converted to EMR/PM and WRS has made this a very pleasant transition. Software Advice did a superb job narrowing the choices for us and listened to our practice needs and the top recommendation was WRS Health and as a whole the practice is very happy and so are our patients.

Advice to Others

Don't wait with MACRA at the door step...switch now!

 
 

Jesus from Medtronics
Specialty: Other specialty

September 2016

September 2016

Very efficient. Will recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Easy to use tools and a very user-friendly interfces. Excelent and fast response from vendor.

Likes Least

I cannot mention a single fault from the software yet. I have been using the software less than 6 months

Recommendations

First time using the software. Satisfied from the beginning

 
 

Jax from TCFEW
Specialty: Mental & behavioral health

June 2016

June 2016

One of the Worst!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The system is relatively easy to use but it is too rigid. The templates are not in compliance with current E & M coding

Likes Least

Poor technical support. There is no tech support phone number to call. You have to put in a "support ticket". More often than not the answer to your problem is "No one else is having that problem" or you get no response at all.

Recommendations

Take your time and do not rush into anything. Obtain references and talk to the providers who use the software. Make sure that the software meets all of your needs for your particular practice and specialty. Find out who and where their technical support is located. Determine if it is available by phone or just putting in a ticket (this is not a viable option). If you choose to have them do your billing find out what level of training they have completed and do they know how to use the Clearinghouse.

 
 

Ev from CWHC
Specialty: Ob Gyn / women's health

March 2016

March 2016

Basic EMR - easy to use compared to some others

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Overall it's fairly easy to use compared to other EMRs: NextGen, MicroMD, Digichart

Likes Least

#1 No up-to-date online self-training info and not easy to get to someone to ask a question. #2 As with ALL the EHR's I've used - there's the usual not-fully functional lab interface --- this is VERY hard for any practice to get to work 100% as you practically need a full time IT person working on it. #3 Email & Patient portal need to be more user friendly and functional. #4 Should be able to get into a chart from all Tasking, email, labs, etc - you have to close out of one are and open another, then reopen what you closed - takes a lot of time. Need "Page UP and Page DOWN" buttons to maneuver more quickly on the templates. Need more individual functionality (e.g. my phrases, individual email from the portal) for practices that have multiple users. Need to be able to ERROR notes made in ERROR.

Recommendations

From what I understand its pretty inexpensive compared to others - if money is an issue, you can squeek by with this one as it's pretty basic.

 
 

Ronen from Ronen Hizami, MD PC
Specialty: Mental & behavioral health

February 2016

February 2016

so far so good

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

it is pretty intuitive. the support has been great in getting set up

Likes Least

With many of the training sessions they tell it will be 30 mins, but takes an hour. I think the training could be more structured. Also many of the self training videos seem outdated

Recommendations

Take your time. Speak to users and read reviews. Make sure you understand how long it takes to train in and set aside enough time.

 
 

Connie from sole practitioner
Specialty: Internal medicine

December 2015

December 2015

Overall it works well.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's web based and I can access information from my phone or anywhere there is a computer. The ability to do billing and EMR all in one.

Likes Least

Have to log a new ticket with every question and then check the support section for response. Reports are complicated.

Recommendations

See if someone you know uses it and watch how it works. It's not perfect but for the price and features, it is a good product.

 
 

Caryn from The Endocrine Center
Specialty: Endocrinology

October 2015

October 2015

Please Look Elsewhere

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Salesperson was very nice. Even tried to help personally when we were dissatisfied

Likes Least

The product is terrible. Simple functions like eRX and lab interface do not work properly. The patient portal is terrible. Support is abominable. Billing is bad and the reports make no sense.

Recommendations

Stay AWAY. There are problems with every aspect of the system. The sales team tells you it was designed by doctors and billers. After using the system for 4 months I cannot believe that is true. I am looking to switch to a new EHR.

 
 

Ben from Families Together of Orange County
Specialty: Family medicine

October 2015

October 2015

Very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The user interface is clear and present. Very easy to read and navigate through the different functions.

Likes Least

The ease of transitioning from one function to another could be smoother.

Recommendations

You don't have to be an I.T. wizard to use this software.

 
 

Eric from Eric Delman DO a PC
Specialty: Surgery

July 2015

July 2015

WRS Rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I have been using WRS Health for the past 4 years and after the initial set up it has been a breeze. I make sure to click only the things I have actually examined and using the templates I put it in.....its easy.

Likes Least

I'd like to start using voice to input data.....and I haven't figured out how to do that.

Recommendations

It's very important to make sure any EHR has what you want and need; this is a great value.

 
 

Chantel from Gregory W. Nestor, M.D.
Specialty: Internal medicine

July 2015

July 2015

Best EMR system that have ever worked on

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The best thing about this vendor is working on the program and discovering that if they would add this feature it would make your job more efficient. You send the vendor your suggestions and the next thing you know the feature has been added. The other great feature is having the system make reminder calls and emails to patients to remind them of their appointment.

Likes Least

The vendor needs to add more interfacing with national labs.

Recommendations

Take a look at the extra features that this software offers verses many others. Example: email reminders, Insurance verification on upcoming patient appointments, reminder phone calls 2 weeks before appointments and one day before appointments.

 
 

Shelly from Janice L. Birney, MD, PC
Specialty: Otolaryngology (ENT)

May 2015

May 2015

Shelly from Dr. Janice Bireny's office

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

User friendly. I like the self-training videos and the one on one contact with the company. They are very professional and helpful!

Likes Least

Nothing. I think it is a great software for medical practices.

Recommendations

It is simple to navigate and they are very quick with responses to any and all questions you may have. They have help us meet Meaningful Use successfully for the last 2 years!

 
 

Bea from Concord treatment center
Specialty: Mental & behavioral health

April 2015

April 2015

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

WRS is user friendly and very easy, no complaints at all, providers and staff are loving it.

Likes Least

Running reports is a little challenging and it takes a longer time to get what you need.

Recommendations

I would highly recommend, support system is always available to help, very good communication system.

 
 

Kathy from Promised Land Women's Center
Specialty: Ob Gyn / women's health

March 2015

March 2015

User-Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This is a very user-friendly Practice Management system. EMR is very easy for Provider to use. The conversion process was very painless. The support we get is great. There is never a time I call customer service that my question is not answered. I have a really great Account Manager that makes sure we are using the system with maximum results with our revenue.

Likes Least

Some of the report capabilities are a bit challenging. You may have to run several reports to get what you want.

Recommendations

State your practice needs and requirement up front in the implementation process.

 
 

Bridget from Elhosn Eye and Aesthetics
Specialty: Ophthalmology

March 2015

March 2015

This is the easiest EMR site I have used

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very user-friendly and accessible from all types of devices.

Likes Least

I am happy with this site and have no complaints. Login is easy and quick and available from all types of devices.

Recommendations

Customer service is very good and response time is quick.

 
 

Jeannette from Bare Foot Care Specialist
Specialty: Podiatry

March 2015

March 2015

Great EMR/EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

WRS is constantly getting updates, improving constantly and making it the best EHR there is.

Likes Least

At first it was hard to get in touch with anybody when we had difficulty and/or trouble, but now there are representatives assigned to our account, so it is easier to get answers and/or help.

Recommendations

I would recommend for anybody who needs an up to date EHR/EMR to consider WRS. It is easy to use/learn, and they have webinars and many other sources to learn fast. It is easy to customize and easy to work with.

 
 

Audrey from Audrey Spencer MD
Specialty: Family medicine

February 2015

February 2015

A Very Good, Affordable EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I have been using WRSHealth for almost 3 years. It is very adaptable and customizable. Their staff and support are great. They keep improving it. Meaningful use is "built in," so we can track our progress. There are also built in training videos on meeting meaningful use targets.

Likes Least

It could use a few features such as messaging patients more directly, but I have no real complaints.

Recommendations

Look at how it will work for your practice. Make sure you can track preventive care easily and customize it as recommendations change.

 
 

Laura from Haynes Sports Medicine
Specialty: Orthopedics / sports medicine

November 2014

November 2014

Practice Manager-Sole Practitioner

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Start up is quick and easy. It has great value for the money.

Likes Least

It's missing some of the functionality of our previous system.

Recommendations

Have a good idea of what your needs are going into the selection process.

 
 

CHERYL from MIDWEST VASCULAR
Specialty: Vascular / phlebology

September 2014

September 2014

WRS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The system calls a patient at home after the office has scheduled them for an appointment. It calls them back to register them, which is redundant.

Likes Least

When searching for particular appointment types (e.g., a slot for an r-wave), it will pull up all 15-minute appointments when I am looking for a 45-minute slot.

Recommendations

Look for something that has easy-to-use scheduling.

 
 
 
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