2015 WRS Health


 

From the outset, WRS Health was designed to enable doctors to run their whole Practice Enterprise, not just electronic health records (EHR), on one platform.

2013 WRS Health offers EHR, medical billing, patient scheduling, order management, e-prescribing, image management, secure faxing, disease management and more. The product has achieved 2011-2012 ONC-ATCB Certification and CCHIT 2011 Certification. Providers using this system will be eligible for meaningful use incentives.

WRS Health serves roughly 35 specialties, with specific templates, functionality and workflows developed for each. The system also has specific CPT and ICD codes for each specialty. The CEO, Dr. Larry Gordon, is a practicing physician, which has led to the development of the system's logical workflow.

WRS Health is priced based on the number of providers in the organization and consists of a low monthly subscription fee. Prices include support and upgrades and there are discounts available for multi-provider organizations and bundled services.

 

2015 WRS Health - EMR notes/documents
 
  • 2015 WRS Health - EMR notes/documents
    EMR notes/documents
  • 2015 WRS Health - Billing
    Billing
  • 2015 WRS Health - Patient summary
    Patient summary
  • 2015 WRS Health - Patient claims and bill
    Patient claims and bill
  • 2015 WRS Health - Scheduler
    Scheduler
  • 2015 WRS Health - Fax queue
    Fax queue
Supported Operating System(s):
Linux, Web browser (OS agnostic)

123 Reviews of 2015 WRS Health

Showing 1-20 of 123

 

from CWHC
Specialty: Ob Gyn / women's health
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Basic EMR - easy to use compared to some others

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Likes Best

Overall it's fairly easy to use compared to other EMRs: NextGen, MicroMD, Digichart

Likes Least

#1 No up-to-date online self-training info and not easy to get to someone to ask a question. #2 As with ALL the EHR's I've used - there's the usual not-fully functional lab interface --- this is VERY hard for any practice to get to work 100% as you practically need a full time IT person working on it. #3 Email & Patient portal need to be more user friendly and functional. #4 Should be able to get into a chart from all Tasking, email, labs, etc - you have to close out of one are and open another, then reopen what you closed - takes a lot of time. Need "Page UP and Page DOWN" buttons to maneuver more quickly on the templates. Need more individual functionality (e.g. my phrases, individual email from the portal) for practices that have multiple users. Need to be able to ERROR notes made in ERROR.

Recommendations

From what I understand its pretty inexpensive compared to others - if money is an issue, you can squeek by with this one as it's pretty basic.

 

from Ronen Hizami, MD PC
Specialty: Mental & behavioral health
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

so far so good

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Likes Best

it is pretty intuitive. the support has been great in getting set up

Likes Least

With many of the training sessions they tell it will be 30 mins, but takes an hour. I think the training could be more structured. Also many of the self training videos seem outdated

Recommendations

Take your time. Speak to users and read reviews. Make sure you understand how long it takes to train in and set aside enough time.

 

from sole practitioner
Specialty: Internal medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Overall it works well.

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Likes Best

It's web based and I can access information from my phone or anywhere there is a computer. The ability to do billing and EMR all in one.

Likes Least

Have to log a new ticket with every question and then check the support section for response. Reports are complicated.

Recommendations

See if someone you know uses it and watch how it works. It's not perfect but for the price and features, it is a good product.

 

from Jones Family Care, APRN, LLC
Specialty: Family medicine
Size of portfolio: Single user Portfolio size: Single user

Been using several years

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Likes Best

Ease of use - layout like a traditional H&P. Able to follow along without too much extemporaneous data.

Likes Least

It's an EHR! I am not too thrilled with the mandates. But since I have to have one, I like WRS!

Recommendations

This is going to be the most simple intuitive software you will find.

 

from The Endocrine Center
Specialty: Endocrinology
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Please Look Elsewhere

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Likes Best

Salesperson was very nice. Even tried to help personally when we were dissatisfied

Likes Least

The product is terrible. Simple functions like eRX and lab interface do not work properly. The patient portal is terrible. Support is abominable. Billing is bad and the reports make no sense.

Recommendations

Stay AWAY. There are problems with every aspect of the system. The sales team tells you it was designed by doctors and billers. After using the system for 4 months I cannot believe that is true. I am looking to switch to a new EHR.

 

from Families Together of Orange County
Specialty: Family medicine
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Very user friendly

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Likes Best

The user interface is clear and present. Very easy to read and navigate through the different functions.

Likes Least

The ease of transitioning from one function to another could be smoother.

Recommendations

You don't have to be an I.T. wizard to use this software.

 

from coronado internal Medicine
Specialty: Internal medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

WRS works great!

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Likes Best

WRS is very easy to use and pretty self explanatory in certain areas. Very easy to register patients and prescribing is easy as well. Once you get your templates done and customize the orders & procedures section it is super easy to use!
We love that patients have access to their own records as well as messaging us when they have questions. It also helps that they are able to view their lab results as soon as they come in (when an interface is done).
We also love that WRS did provide us with the ICD 10 codes in the system. This made that part of the transition easy.

Likes Least

What I don't like about the program is that when patients need Rx's to take with them it prints up 1 page per Rx as well as lab orders. We draw a lot of blood in the office and if the doctor needs 7 different panels on a patient it will print up 7 pieces of paper with each test that we have to then staple together to make sure the lab doesn't lose any of them. I believe they are working on resolving this issue.

Recommendations

This is a great program overall. No program is perfect so make sure that you really look at what your practice needs are. This program is very easy to use.

 

from Brain and Spine Surgery Associates
Specialty: Neurology / neurosurgery
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

A very user friendly and functional EMR

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Likes Best

Registering new patients is so much easier, especially if the patients have an email address so they can log into WRS and complete their medical history. Billing is a breeze, with a few clicks I have all claims that need to be sent to the clearinghouse.

Likes Least

There were only a few glitches that have already been corrected. Any time I find something that needs attention, it's quickly taken care of so I have no complaints.

Recommendations

Customer service is so important when using any new software. I had LOTS of questions and I never had a problem getting a hold of someone that could help me.

 

from Eric Delman DO a PC
Specialty: Surgery
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

WRS Rocks!

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Likes Best

I have been using WRS Health for the past 4 years and after the initial set up it has been a breeze. I make sure to click only the things I have actually examined and using the templates I put it in.....its easy.

Likes Least

I'd like to start using voice to input data.....and I haven't figured out how to do that.

Recommendations

It's very important to make sure any EHR has what you want and need; this is a great value.

 

from Karen Lee, A.R.N.P., Inc
Specialty: Ob Gyn / women's health
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

From the first phone contact they have explained the system very well.

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Likes Best

WRS has been quite easy to learn with the exception of the billing. Since I am in a small solo practice, I do not have the luxury of having a billing employee, but WRS Is my BILLING company also! Well worth the cost!

Likes Least

I wish I could send bulk emails from the EMR, otherwise nothing is troublesome.

Recommendations

This EMR is so very versatile. Being in the cloud rather than server based is the only way to go!

 

from Gregory W. Nestor, M.D.
Specialty: Internal medicine
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Best EMR system that have ever worked on

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Likes Best

The best thing about this vendor is working on the program and discovering that if they would add this feature it would make your job more efficient. You send the vendor your suggestions and the next thing you know the feature has been added. The other great feature is having the system make reminder calls and emails to patients to remind them of their appointment.

Likes Least

The vendor needs to add more interfacing with national labs.

Recommendations

Take a look at the extra features that this software offers verses many others. Example: email reminders, Insurance verification on upcoming patient appointments, reminder phone calls 2 weeks before appointments and one day before appointments.

 

from Audrey Spencer MD PSC
Specialty: Family medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Excellent Product and Service

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Likes Best

It is constantly being upgraded, and since it is web based, I don't have to do anything but use the improved version. I pay a fixed monthly fee which is affordable. Customer support is great. It is very customizable to the way you practice. Preventive care alerts can be set up for anything and everything. Meaningful use functionality is built in.

Likes Least

Sometimes there are bugs in the new versions but they fix them quickly.
Navigating prior lab work is sometimes clumsy.

Recommendations

Do a test drive and demo, make sure it is going to work for your practice.

 

from DR. RAFI KEVORKIAN LLC
Specialty: Internal medicine
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

REVIEW OF WRS FROM A NEW CUSTOMER

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Likes Best

THE EASE IN TRACKING HEALTH MAINTENANCE AND SCHEDULING FOR PATIENTS. THE LAYOUT OF THE PROGRESS NOTE IS WELL ORGANIZED, AND THE TRACKING OF RESULTS.

Likes Least

LACK OF LIVE CUSTOMER SUPPORT. YOU HAVE TO SEND REQUESTS EACH TIME.

Recommendations

BE PATIENT AS EVERY TIME YOU LEARN HOW TO USE A NEW EMR THERE IS A LEARNING CURVE.

 

from Surf Pediatrics and Medicine
Specialty: Family medicine
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Very easy product to learn and manage through.

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Likes Best

The ease of the system. It is very user friendly and very easy to navigate through. It is great being able to have web based and being able to access from any computer as long as you have an internet connection. I have been able to train new providers very quickly and really have minimal complaints from them.

Likes Least

The reports is the thing we are not really satisfied with. We have to manually count a lot of our numbers when it comes to providers numbers and breaking out what types of appointments we are seeing.

Recommendations

Talk to other practices using this system. Make sure you know what is the most important things in a system and that it does what you are looking for.

 

from East Alabama ENT, P.C.
Specialty: Otolaryngology (ENT)
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Excellent practice management and EHR software suite

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Likes Best

"Open tabs" option allow each section of the EHR to be opened simultaneously. This allows easy flow through the different sections, facilitating input into each area as dictated by the patient interview and exam. The EHR is particularly amenable to generating procedure, surgery, audiology and allergy testing notes. The revenue cycle module enters charges directly to HCFA 1500 form, which is straight-forward and efficient. The company is easy to work with from top to bottom, and they have been extraordinarily responsive to any identified problems and issues. After working with multiple PM and EHR vendors, I have found WRS to be the most efficient and cost-effective for our practice.

Likes Least

I have no complaints. Any complaints we have is directed at the arduous MU2 requirements and PQRS measures imposed by CMS. The WRS software, however, is properly functional and I have no complaints.

Recommendations

I would not even consider purchasing an in-house server and software package. Utilizing an Application Service Provider via the Internet is much more cost effective and flexible. The software can be accessed and used from any computer connected to the Internet. Proper training is important in order to understand and use any complex software package efficiently. It is important that each employee who is to work or interact with the software package be properly trained.

 

from Private Psychiatric Practice
Specialty: Mental & behavioral health
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

My Personal Experience with WRS.

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Likes Best

Users friendly, reliable platform that works fine, with the possibility of customizing my own psychiatric templates and up-to-date diagnosis of the DSM-5 readily available. My experience with the vendor 2nd to none as they have deliver what I was told in a timely manner with an affordable monthly payment.

Likes Least

About the product , that the scheduled list of patients for the day, scrolls up automatically after I have put the mouse pointer over one patient just to check who he is. Up to know no complaints about the vendor.

Recommendations

To be aware of free ER out there as I myself try a few to no avail and were not Users friendly.

 

from Janice L. Birney, MD, PC
Specialty: Otolaryngology (ENT)
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Shelly from Dr. Janice Bireny's office

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Likes Best

User friendly. I like the self-training videos and the one on one contact with the company. They are very professional and helpful!

Likes Least

Nothing. I think it is a great software for medical practices.

Recommendations

It is simple to navigate and they are very quick with responses to any and all questions you may have. They have help us meet Meaningful Use successfully for the last 2 years!

 

from Concord treatment center
Specialty: Mental & behavioral health
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

User friendly

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Likes Best

WRS is user friendly and very easy, no complaints at all, providers and staff are loving it.

Likes Least

Running reports is a little challenging and it takes a longer time to get what you need.

Recommendations

I would highly recommend, support system is always available to help, very good communication system.

 

from Cherokee Hills Family Medicine
Specialty: Family medicine
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Kelly from Cherokee Hills Family Medicine

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Likes Best

The system is relatively easy to use in all areas from charting to billing. There are a few things missing from other systems but WRS is always open to hearing our concerns & willing to look into these. They seem to add new features/modalities to the program based on these concerns. Customer service is great! My providers like the ease of their charting and ability to use the program from home. Numerous self-guided tutorial and webinars are offered for use of system beside the actual training that is included in the purchase of the system. The cost of this system was one of major factors in our decision to purchase.

Likes Least

Looking up claim history can be a bit tedious, no place to put effective/end dates on insurance information, limited categories for uploading records, some reports are also a bit trying but I really feel that these issues can and will be rectified at some point.

Recommendations

I would definitely schedule a demo and give WRS a chance to show you what they have to offer,

 

from Promised Land Women's Center
Specialty: Ob Gyn / women's health
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

User-Friendly

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Likes Best

This is a very user-friendly Practice Management system. EMR is very easy for Provider to use. The conversion process was very painless. The support we get is great. There is never a time I call customer service that my question is not answered. I have a really great Account Manager that makes sure we are using the system with maximum results with our revenue.

Likes Least

Some of the report capabilities are a bit challenging. You may have to run several reports to get what you want.

Recommendations

State your practice needs and requirement up front in the implementation process.

 
 
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