WebPT Software


 

WebPT is a cloud-based electronic medical record (EMR) and practice management solution tailored specifically to rehab therapists. This cloud-based system allows therapists, directors and front-office staff to access medical records anywhere, anytime, from any Web-enabled device.

With its therapy-centric design, scalable architecture and online access model, WebPT allows users to document, schedule and bill without having to worry about hardware installations and upgrades. Other features include an integrated, multi-user scheduler; automated appointment reminders; an external document uploader and a suite of reporting tools to track everything from staff productivity and referral sources to appointment cancellations and lost patients. Lastly, the WebPT Billing Service—as well as integrated billing with a variety of certified partners—ensures that clinics experience reliable, accurate claims submission and processing as well as maximized reimbursements.

 

WebPT - WebPT Dashboard & Daily Agenda
 
  • WebPT - WebPT Dashboard & Daily Agenda
    WebPT Dashboard & Daily Agenda
  • WebPT - Patient Scheduling
    Patient Scheduling
  • WebPT - Billing Records & CPT Codes
    Billing Records & CPT Codes
  • WebPT - Physician Referral Tracking Report
    Physician Referral Tracking Report
  • WebPT - WebPT Outcomes Report
    WebPT Outcomes Report
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

212 Reviews of WebPT

 

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Software Advice Reviews (132)
More Reviews (80)

Showing 1-20 of 132

Tina from COPE Center for Colorectal and Pelvic Health
Specialty: Physical therapy / rehab
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Organized, easy to follow, supportive help when needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The documentation system is quick, with check boxes, but also allow the ability to type. You can upload your signature to your treatment notes and you can fax them via the EMR system.

Cons

Notes did tend to be long, and I wasn't sure if the physicians even read them due to this. It's on the expensive side for a small practice.

 
 

Rachel from Excel Physical Therapy
Specialty: Physical therapy / rehab
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Web PT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is so user friendly! It was easy to implement and easy to figure out new things. The customer support is excellent.

 
 

Allison from C.U.E.
Specialty: Speech therapy
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Raving about this software!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love this product. I recommend it to all my colleagues who are starting private practices

Pros

Easy and efficient to use by detail oriented and specific

Cons

N/a

 
 

Jane from Joint Effort Rehab
Specialty: Physical therapy / rehab
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Good system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

WebPT is thorough, yet user-friendly. We have had very few issues or complaints from our staff after starting WebPT 4 months ago. I recommend it to anyone looking for a rehab documentation system.

 
 

Darcie from Joint Effort Physical Therapy
Specialty: Physical therapy / rehab
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Darcie

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Have only been using WebPT for about 6 months. Easy to use but not enough features

Pros

It is fairly easy to use

Cons

Having to "add" address, phone numbers, emails etc for each item is cumbersum. Should be able to have all info in one screen . Very limited on the types of reports you can run for marketing and internal use.

 
 

Michael from Sen Chiropractic, Inc.
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Just a emr

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

After using webpt for 3 months then putting it on hold for 3 months then canceling my account, pretty much tells you that I didn't like it. I was sold on the product by Webpt support stating that I would be able to generate superbills and submit claims to officially but then once I signed up there was no such thing. I had to purchase more options to do that when initially they told me I could with the package I had gone with

Pros

Honestly, can't think of one. I know some PTAs liked it because the ease or recreating a note, but every software has that now

Cons

It is not Chiro friendly. The told me it was but once going through it was just all typing and make my macros. Long process or initial notes and daily notes

Advice to Others

Chiros should stick with a Chiro software. Due to having a Pt within the practice, she wanted webpt so I was forced to use it but then she wasn't using the program at all and went back to paper notes

 
 

Dan from Agnesian
Specialty: Hospital
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

WebPT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used WebPT since it was first developed. Recently we were purchased by another larger organization, which wanted to utilize another EMR. We went through a formal evaluation of several EMRs and eventually decided to implement WebPT system wide.

Pros

Excellent product and great service.

Cons

None.

Advice to Others

Don't waste time with other products. WebPT is the best.

 
 

Eunice from CASTROVILLE PHYSICAL THERAPY & SPORTS MEDICINE REHAB
Specialty: Physical therapy / rehab
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

It's great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Works well, easy to understand. Not so terrible to transition to.

Pros

Not so terrible to transition to. I'm sure I would love it more if it's where I started

Cons

Transitioning is bothersome.

Advice to Others

It is the easiest compatible software you will find for the most decent of prices.

 
 

Chris from Joint Effort Physical Therapy
Specialty: Physical therapy / rehab
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Good option for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall the software is decent. I feel there are some areas they could improve, but based on the availability of other software (specific to rehabilitation) this is the best option for the price with no contract and unlimited free upgrades.

Pros

They have awesome customer service! They keep their software up to date and are constantly making changes to improving their system. They have awesome provider & biller education articles, keeping me up to date with current industry requirements.

Cons

WebPT's system takes forever to save, especially when doing documentation. Because you have to save any time you do anything it makes simple tasks take longer than necessary. A quick autosave feature would be nice. WebPT's system could be more user friendly. With data entry you're constantly clicking having to switch from keyboard to mouse several times. It would be nice if they had keyboard shortcuts (ie 'alt' 'tab'). A lot of the improvements that could be made in WebPT are small things, but things that would make it using the software more efficient.

Advice to Others

DO NOT USE THEIR BILLING SOFTWARE! The billing software (Therabill) that WebPT is contracted with is horrible and not user friendly. It lacks the ability to do basic functions any billing software should. Our previous billing software (from 2004) had more & better features then their current software, and it doesn't look like Therabill will be changing any time soon. Not to mention a lot of information doesn't even transfer from WebPT to Therabill, making double the work.

 
 

Katie from Arrow Speech Company
Specialty: Speech therapy
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Too expensive for a small practice

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

This product is outrageously expensive for small or growing practices. There is a lack of customization on certain features.

Pros

The ability to fax and keep track of data easily are 2 pros.

Cons

Price and lack of customization (not peds or SLP friendly) for certain forms are downsides.

 
 

Alexandra from Lk Oconee Rehabilitation and Performance Center, LLC
Specialty: Physical therapy / rehab
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Love our WebPT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Used for a couple of years, jumped ship for a year, and now we're back!

Pros

Awesome customer service - always available and respond quickly. Prior to the new year, we were contacted by WebPT to see if we had challenges or any suggestions for improvements. It's nice to see software companies reach out to their subscribers for information in making their product better - (after all, we are the ones using it and can usually provide great feedback for improvements).

Cons

Would like to see more options for the agenda and reports; more sort/filter options

Advice to Others

Suggest others find out exactly what they need from the software.... the list of needs / wants, etc. and go from there. Not all software is created the same so do your homework before jumping in.

 
 

Erick from SpeechCom, Inc.
Specialty: Speech therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Early but happy thus far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We're only in the setup stage but everything seems to be working well & we're impressed with the support.

Pros

After researching at sitting through several demos this seems to be the most complete & user-friendly product for our specialty which is Speech Therapy.

Cons

None to mention yet.

Advice to Others

The fact that WebPT has a 99% retention rate should give you confidence.

 
 

John from The Answer Physical Therapy & Medically Integrated Fitness, LLC
Specialty: Physical therapy / rehab
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Generally a great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

WebPT is very user friendly and has made my new practice launch much easier.

Pros

Very affordable, daily notes are simple to complete, and customer service is extremely good.

Cons

Initial evals take a long time to complete, but they end up being very thorough, so I guess it's worth the time.

Advice to Others

My practice is small, and I am the sole provider as well as office manager at this point. From this perspective, WebPT is very good, and I strongly recommend it.

 
 

Damon from Cawley Physical Therapy and Fitness, LLC
Specialty: Physical therapy / rehab
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

What WebPT has done right since it was created.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The interface was designed by a PT. From the start, they tried to make the graphical user interface as friendly as possible. It has always been the best product for the $ in the Outpatient PT realm that I have used. They understood early on that software is a service. When hospital systems were paying for poorly designed software systems with 1980's style templates that played well on the back-end with their existing systems, WebPT was constantly improving their interface to make the least important part of a clinician's jobless aggravating and faster.

Pros

The drop down, fully customizable GUI.

Cons

They failed to create an intuitive interface that learned from a therapist's interaction. Maybe I am expecting too much, but repetitiousness is inherent in patient care. That being said, the primary deficit I noticed over the years is that a goal template is lacking. I include 10-15 goals in each of my evaluations for a reason. I still have to select each goal via a slow, step-by-step process. Their billing service also gets a negative because they charge a percentage to process cash pay patients. Which means you are getting charged for service on an account that they are doing nothing with. This may not seem like a lot at first but ends up costing a clinic a great deal of money.

Advice to Others

The best software I have used for outpatient PT. It will improve when they add voice recognition capability.

 
 

Rachel from Dynamic Home Therapy
Specialty: Physical therapy / rehab
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

WebPT dementia care OT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is straightforward and easy-to-use. The only concerns I have had with the product include that not all of the functions work properly on a tablet. I do home care, so tablet use is essential. Also, most of the assessments that I use are not listed in WebPT's database, requiring me to upload the information myself, which is not a problem, until it maxes out at 3 additional assessments. Other than those minor details, I have had a successful experience with WebPT.

Pros

Web-based, quality support.

Cons

Not all functions available from tablet, limited assessments.

 
 

Chelsa from Silver State Speech Therapy
Specialty: Speech therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Good Overall Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a Speech-Language Pathologist, I find that WebPT is certainly geared towards PT, however, I have still enjoyed it as a system overall. I especially love how it links to Therabill, making billing a very easy experience. I find that there is a superfluous amount of information on each page that cannot be deleted or modified to personalize it, but if you can skip through that it is a good system.

Pros

The tech support is UNBELIEVABLE. Honestly, the support is the best I've ever received from any company. Ever. In my whole life.

Cons

I don't like how you can't gear the page more towards your discipline and I don't enjoy the incredible amount of unnecessary information that is present on each page.

Advice to Others

Do your research as an SLP when shopping for EMR systems to decide if this fits your needs, however, I am overall happy with my choice and don't plan on switching.

 
 

KEVIN from HALEIWA PHYSICAL THERAPY
Specialty: Physical therapy / rehab
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

WEBPT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

WEB PT HAS MADE OUR DOCUMENTATION PROFESSIONAL AND CLEAR, INTEGRATED FAXING AND TEXT REMINDERS ARE KEY. VERY CUSTOMIZABLE OR GOOD TO GO AS IS. A LITTLE PRICEY.

Advice to Others

BEST SOFTWARE OUT THERE

 
 

Alexandra from Sterling Therapy, LLC
Specialty: Physical therapy / rehab
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Good for most uses

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

The good: the appearance is clean and the interface is functional. The fields with diagnosis, code, and other history are quite thorough. People other than rehab receive printed notes that are clear and easy to read. This professional appearance can be critical, for example, if Medicare or private insurance requests to manually review the notes to determine the appropriateness of therapy. The ICD-10 code finder for the evaluations is very helpful. The billing reports are particularly useful with ICD-10 codes visible and details of each code available when the user hovers over the codes with the mouse. The automatically generated daily notes and plan of care for evaluations are a real time-saver.

The caveats: the cost-effectiveness of the software is inversely proportional to the volume of the clinic. For a small, solo practice the add-ons of billing, faxing and quality reporting are too steep. As for PQRS, well, the joke is not on me because I decided that the cost of the reporting feature would be more than any penalties I might incur by not participating. For the daily notes: the goals are pulled into every note and that can be cumbersome. The flowsheet is the weak point of the software: it is cumbersome, generating a separate flowsheet for each session instead of making a cumulative chart.

Pros

The professional appearance. There is absolutely nothing wrong with an old-fashioned typed SOAP note and a hand-filled flowsheet, but I believe that a reviewer with a limited science or health background is more likely to feel that the therapist is professional and appropriate if the notes look modern.

Cons

The flowsheet is the least functional aspect of the software.

Advice to Others

Consider your bottom line before spending on all the bells and whistles on this otherwise great product. I found I did better taking a course in coding and doing my own billing. Ditto for faxing. Use of the flowsheet is confusing and time-consuming. The user is better off free-texting interventions.

 
 

Mallory from Mallory Griffith, MA CCC-SLP
Specialty: Speech therapy
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Single Member Private Practive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, I am very pleased with my transition to WebPT - very user friendly, great customer support. Average tech skills equipped me to use this program effectively.

Pros

ALL of the billing features!

Cons

The training is intensive.

 
 

margo from NYTW
Specialty: Physical therapy / rehab
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Good software, could use more reports and functions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

WebPT has been a good software. It is missing some reporting tools and capabilities that seem like they should be obvious.

Advice to Others

shop around before you sign up