Tendenci is an open-source association management system offering membership management, events management, online fundraising, content management and job board modules. It can be used by associations, educational institutions, healthcare organizations, community foundations and nonprofits of all sizes.
Tendenci’s online membership platform lets administrators manage data and communicate with constituents, as well as set membership levels, control pricing, track communications and customize which benefits and content members have access.
Within the events management module, administrators can create and manage events, including location and directions, ticket pricing, images and speaker bios. Events are automatically added to the online calendar, and attendees can register and pay online. Reporting functions allow organizers to see who is registered.
Tendenci’s donation module lets nonprofits manage donor data and online fundraising campaigns. Donors can make payments online and automatically receive emailed confirmation receipts. This product can also capture donor contact information and website engagement data, which is recorded in the database and can be used to personalize donor communications.
Daniel from DPK Public Relations
The software has uncommon capabilities to assist with the operation of associations and other nonprofit organizations, such as online events management and promotion, membership management, donation management, online directories, and job boards, among others. I also use it to power the website for my small business and have a number of client websites that are powered by Tendenci. We get quick response to service requests as well.
They are constantly improving the software and have a lot of things that can distract from a laser focus.
If control of your website is important to you, Tendenci is an open source solution that enables any organization to contribute by building on the base code if you want something that isn't currently offered. If comparing to Wordpress, just remember that Tendenci is built for associations and nonprofits, and it has unique capabilities built in that other platforms lack. The CMS is very easy to use, which makes it crazy simple to keep your organization's online identity fresh.
Melinda from American Association of Singapore
Functionality ... can do most anything our business needed for less money than similar competitors out there. And the customer support is second to none.
The software is not intuitive. It isn't always easy to fix issues myself and I often have to email the team. Luckily, the team is incredibly responsive. I started the job with no knowledge of any kind of software and now have a pretty good understanding of formatting etc.
Jennifer from DBSA Greater Houston
We have been using Tendenci for about 6 years and it has really benefited our business. As a smaller non-profit we do not have the budget to have full time IT coders on staff to maintain a website in html code. Tendenci is very user friendly and we have been able to train our staff of clinicians, communication majors, and admins to easily utilize the platform. Since we provide 80 plus support groups in the community, we need the ability to quickly update our website if there are closures due to weather. The ability to update our website often also helps us rank higher in the search engines since we have new content. We would recommend this platform.
Jonti from White Hat Ops
Employees number: 2-10 employees
My experience with Tendenci is that they are very security focused first as a company and as a software product. Being an open-source, community driven software, my clients are concerned with their presence on the web and protection of their resources. Being part of an open source community aligns with their values. Freedom is good. But they also trust in the history and focus of a community dedicated to a strong product. We host with Tendenci for security and features. Like other open source solutions, we like knowing that we CAN host ourselves if that is a better option. Our clients haven't needed to fork the software for their own use, because the features are there. Tendenci has greater functionality and newer technology that the competition. Many enterprise level solutions aren't available with the same bundled (it's in there) functionality. We too often see clients get beat up with maintenance of installing additional modules, features and making sure they are secure with proprietary software. WIth Tendenci, our client websites needs are met and safe.
Disclosure: years ago I worked at Tendenci. I still recommend it to my clients if it is the right fit for their goals and we use it to power our own website.
The rich set of features and modules built into the software. From calendars, to galleries all the way to News publishing and newsletters. It helps build an organization right out of the box.
It could use a few more integrations with other software, but we have overcome some of that with IFTT technology.
Matthew from Build It Green
We have been Tendenci customers for several years. The platform was always a struggle to use and customize, but in recent months, they have really reached a new low in terms of the service we're getting.
Some time ago, Tendenci promised our nonprofit direct access to their database for third-party login validation for a portal we set up for our constituents. Then one day, without warning, our login integration stops working. It takes over a week to get any kind of explanation -- then they tell us they switched hosting providers.
They tell us we can't access the database directly anymore, but if we set up a SQL Server database on our own, they can send nightly updates to our own hosted server. So we say "fine", and they send us the data, but the problem is, they don't set up scheduling correctly and our data never gets updated after that. We find this out not from them, but from users of our third-party application who can't log in weeks after resetting their passwords.
Lots of back and forth ensues. We're passed around from one person to the next. Nobody at Tendenci can seem to figure out how to correctly set up nightly updates from one MSSQL Server database to another -- even the Director of Technology. They give us one excuse after another. When they can't make it work, they blame it on the permissions we provided them to our server, even though we demonstrate to them time and again that their permissions are sufficient. Months later -- even after contacting Ed Schipul, Tendenci's CEO -- the issue remains unresolved. Ed, for his part, seems to think that if he just sends us his professional bio and talks about some things he spent too much money on recently, we'll have sympathy for his poor beleaguered company and will tolerate these continuing issues.
Now, to top it off, our website is completely offline for the fourth straight day, as the result of a Cyber Monday attack that is now well into Cyber Thursday. Tendenci proved unable to prevent this, but what's 1000x worse is that they're apparently 100% incapable of resolving it. This has been a huge embarrassment to our entire organization. Any nonprofit should have serious reservations about using Tendenci's services.
Daniel from DPK Public Relations
I first used Tendenci while I was an officer of a local chapter of the Public Relations Society of America. It was easy to add and edit content and made managing and promoting events very simple with our own online registration that saved the chapter from paying a third party service such as cvent. The easy to use online job board, which enables employers to immediately post jobs and pay online without any administrative support, also generated revenue for the chapter. Over the years, I have encouraged more than a dozen clients to migrate to Tendenci. In fact, I like it so much, Tendenci powers my PR firm's website as well!