MantisBT Software


 

MantisBT is an open-source, cloud-based issue management and bug tracking software solution utilized by software development organizations. The platform assists executives in project collaboration among team members, employees and customers.

MantisBT’s Email Notification module shares automated emails providing issue updates, group actions and project statuses to project managers and team members. The system also allows project managers to track specific issues, restrict access and grant permission for specific projects.

MantisBT’s Project Collaboration module allows team members to work on an issue or bug simultaneously. Moreover, it enables project managers and team leaders to customize workflow on the basis of project requirements. The solution creates report and dashboards to provide project updates and summaries.

MantisBT supports numerous operating systems such as Windows, Mac OS X, Solaris and Linux. Its open-source code allows users to customize the platform to best fit their needs.

 

MantisBT - Issue tracker
 
  • MantisBT - Issue tracker
    Issue tracker
  • MantisBT - Account preferences
    Account preferences
  • MantisBT - Assign bugs
    Assign bugs
  • MantisBT - Create reports
    Create reports
  • MantisBT - Issue status
    Issue status
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

23 Reviews of MantisBT

 

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Software Advice Reviews (3)
More Reviews (20)

Showing 1-3 of 3

Amit from Damco Solutions Pvt Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Good Product for bug tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am recommending to use Mantis

Pros

I've had Mantis running since last 2 year without trouble. The reporter simply logs in and reports a problem. This is very easy to use. User can log his bug and track the status very easily. Best tool for bug tracking.

Cons

I have no issue to use this product but design view is not good. Need to improve some graphical look and feel.

 
 

Bhunesh from IBM Pvt Ltd.
Specialty: IT Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Best Software for bugs tracking

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

MantisBT is for any company that relies on a centralized system in order to keep track of software/Web site bugs. This system can be used by any level of business from SMBs to large enterprises.

 
 

Parvez from SGC Services Pvt Ltd
Specialty: Accounting
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Awesome Bugs Tracking tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We use it for getting tickets from our customers and internal employee ranging from bugs, vacation request, improvement, order and legal advice! Very flexible.
Really helpful, can be used within seconds, no complicated functionalities.

Cons

There is not a lot of control over reporting on internally set fields, etc. without really digging into the base application's APIs

 
 
 
Showing 1-20 of 20

Arpit from Damco Solutions
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Wonderful and very fast Bug tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking & reporting tool. It is best option for Start-ups and new users

Pros

It provides easy bug tracking covering all basic things required fo ra Bug tracking software. It can be integrated with all the build and task management tools. We have it integrated with TFS & SVN

Cons

Reporting & Filters should be improved a lot. if both these things are improved people will find it an ideal solution for bug tracking

Source: Capterra
 

Elsa from Raidmax Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

It's very helpful software. I have to use it every day and it helps me to solve my problem whenever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Quickly and easily update your team and clients via notifications on issues, resolutions, and comments
There is no like least like discover so far, I will keep updated once I have bad experience to use this program

Source: Capterra
 

Robin from Damco Solutions Pvt Ltd

August 2017

August 2017

It's an easy to use bug tracking software and can be used for tracking multiple projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customizable issue workflow , Notifications , Search and Filter tools , Various levels of users Access

Cons

It is an amazingly simple tool to install but the included download file does not contain any documentation. Instead it redirects to the on-line documentation from within the /docs/directory.

Source: Capterra
 

Pedro from Mobile Media Networks
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great free tool for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A basic project management tool, really great to start!

Pros

*Open source.
*Easy instalation and use.
*Unlimited number of users.
*Very flexible.
*Have roles
*You can use custom Fields

Cons

*Don't have local documentation in the installed version.
* The search is not available with custom fields

Source: Capterra
 

julia from jala
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

fields are well designed and dashboard. i can find my assigned work quickly and its priority. You can customize your workflow.

Cons

reports are not that easy to get when you want an specific scenario and through historics it is a bit difficult to get those.

Source: Capterra
 

Arjun from Firstventure Corporation
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Fantastic open-source bug tracking tool

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Bug testing, tracking tickets, product management

Pros

Open source, easy to configure and customize, has all the basic features we need, makes testing and tracking issues very easy

Cons

Very basic user interface, does not integrate with other tools, sometimes the configurations are too complex to bother

Source: Capterra
 

Gerrit from Design Express
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Good Issue Tracker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Collecting data on all of our firm's development issues is of high importance to us. Mantis is a good tool for that.

Pros

Mantis offers a good interface to gather comments, files... for all team members involved. A lot is predefined (like choice lists), so you can quickly dive in.
Lots of possibilities to filter your views and searches.

Cons

Personally, I find it hard to set up - let alone customize - the system. Therefor, we're using it straight from the box. There are features that I'd rather remove from the interface, but I wouldn't know how.
I contacted Support several times in the past (not recently though), no response.
Most of the settings are awkward to apply, takes a little getting used to.

Source: Capterra
 

Hemant from Ciena

May 2017

May 2017

The tool is very good, the reported issues can be easily tracked. The GUI is user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The GUI and field provide in UI are very good and easy to understand . It allows to fill the relevant fields

Cons

Sometimes face issue to take out the reports the procedure is also not easy. the representation can be improved.

Source: Capterra
 

ritika from Infinite Systems

April 2017

April 2017

A Very Simple product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

i like the features of exports - like Export to csv, Microsoft Excel, Microsoft Word which are common tool we are using giving the easy access to the activities.Another feature i use is its ability to send messages to other users for a specific issue.

Source: Capterra
 

Rahul from Damco

April 2017

April 2017

Nice Bug tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Mantis is nice and easy to use bug tracking tool.we can check our project health easily by checking the status of the tasks.

Maintaining the life cycle of task is very easy.

Source: Capterra
 

Chetan from Damco
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Mantis-Nice Bug tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Mantis BT is really good bug tracking tool. Its open source, web-based, free and very useful tool for managing bugs. Life cycle of an issue can be easily managed and tracked.
Health of the project can be view by checking the status of bugs. Send E-mail to each individual on status change of the task. A good tool to in a project.

Source: Capterra
 

Parveen from infosys

February 2017

February 2017

Mantis - The simplest tool for beginners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Mantis is one of the simplest bug tracker tool. It goes well with if somebody with no background of any tool starts working with any tool. Although lacks some features that takes it behind the other tracking tools, can be improved a lot by adapting of more collaborative approach.

Pros

simplest tool

Cons

Lack of collaboration

Source: Capterra
 

Davinder from Damco
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

An effective Bug tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've used this tool for bug tracking in one of our project. The prime need for this was that while working in an Agile environment it became quite necessary to be able to manage and assign bugs within the team. Project QA status and be able to manage bug workflow.

Pros

Ability to project bug status

Advice to Others

Integration with Project management tool

Source: Capterra
 

Victor from Nifty LAS

January 2017

January 2017

Very nice tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a very nice free solution for bug tracking. Even tough the looks aren't that pleasing, the functionality is there and gets the job done and more importantly, it's free!

Source: Capterra
 

Syed from Empyrean
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

Syed Mantis Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Mantis for my current company for almost 4 years. This software is being used for tracking and assigning issues/tickets to the team for different projects and you can follow up with your team members by manually going into the specific ticket what is due for that day etc. I gave Mantis 3 stars because there are limitations and have some boundaries.

Pros

Easy to use. User friendly

Cons

You don't have a way to track stuff automated way. Where you should receive notification if a person did not touch the ticket and the deadline is near. You have to go in and track all those things manually. Where a person who assigned the case and the person to whom the case is assigned both should receive automatic reminders and warnings.

Advice to Others

Automate the software by putting automated tracking and reminders.

Source: Capterra
 

James from Rail training international
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Great product with lots of funtionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used this for my old place of work! and must say at the time it was easy to use, With tons of features!
I like the drop down list for different departments (sites) and how easy it is to track faults open or closed with different colors for different states!

I now use a program called Team support, which I have found easier to use, With the Sam functionality! unsure on prices of either product as I'm just a user!

but mantis is definitely a handy little program that I would say is focused more on the technical user!

Pros

Ease of use and functionality

Cons

Looks a bit more technical for the nontechnician minded

Advice to Others

Everything seems square rather than rounded with this product, work with it and you'll pick it up quickly

Source: Capterra
 

Luke from Enterprise Automation
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Solid issue tracking software, but a little clunky

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Mantis to track all of our customer's request for software configuration changes. It gives us a great historical record of the work being done, and provides constant reminders to drive action.

Pros

Reminder system drives better accountability. Filtering is useful to find only issues of a certain type.

Cons

User interface isn't pretty, although it is functional.

Advice to Others

More user customization of the interface would be great, at first there is a lot of unused fields for what we do.

Source: Capterra
 

A from MOD

August 2016

August 2016

Best bug tracker I ever used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I only have experience with Mantis, TFS and Jira. And this one I like the most. Most orderly bug tracker and easy to use.

Pros

The overview page with the different colours and simple forms.

Cons

Not adapted for agile programming.

Advice to Others

One can easely adapt the status flows an issue can follows in the processes, e.g. New -> Confirmed -> Assigned -> etc.

Source: Capterra
 

Suzan from PSD

April 2016

April 2016

It is very easy user friendly software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Excellent customer service

Source: Capterra
 

Deepak from Rite

March 2016

March 2016

Not User Friendly and no support.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very bad experience. Very painful to use.

Source: Capterra