Buildium Property Management Software


 

Buildium is a Web-based property management solution that enables managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy and maintenance cycles. 

Buildium streamlines management of the rent cycle with key features such as tenant and lease tracking, full general ledger accounting, automated rent and late fee reminders and on-demand reports. Additionally, rent collection can be automated; and property managers can receive online payments via Buildium’s tenant portal. 

Management of the vacancy cycle begins with syndicating vacancies to Buildium’s listing partners, including Zillow, Trulia and Craigslist, as well as Buildium’s own free marketing website. When applicants fill out Buildium’s customizable online rental applications, the information is saved instantly to the Buildium tenant database. Buildium also offers online tenant screening services for running background checks. 

Tenants and rental owners can submit requests online via Buildium’s tenant and owner portals. Property managers can turn these requests into work items and assign them to maintenance managers and staff using Buildium or Buildium’s mobile app. All requests are timestamped and include an option to attach photos.

Buildium’s tiered-pricing plans do not require a start-up fee or annual contract. A monthly subscription includes 24/7 support from a customer care team. Customers can submit support request tickets anytime or take advantage of extended phone support, available Monday through Friday from 9 a.m. to 8 p.m. EDT.

 

Buildium - Expiring Leases
 
  • Buildium - Expiring Leases
    Expiring Leases
  • Buildium - Pending Applicants
    Pending Applicants
  • Buildium - Online Payments
    Online Payments
  • Buildium - Maintenance Tracking
    Maintenance Tracking
  • Buildium - Company Financials
    Company Financials
  • Buildium - Advertise Vacancies
    Advertise Vacancies
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

360 Reviews of Buildium

 
Software Advice Reviews (280)
More Reviews (80)

Showing 1-20 of 280

from Peer association management
Specialty: Community / HOA
Number of employees: 2-10 employees Employees number: 2-10 employees

Builium lacks customer support

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I signed up to use this software opened my acct and all however when scheduled to receive training I never once received an email nor scheduled call. So as much as I believe the product would be awesome I can't recommend it due to the lack of customer service .

Pros

All around user friendly and thorough system .

Cons

No official training nor follow up on

Advice to Others

I can't give any advice. Cause I couldn't ever get ahold of them

 
 

from Strategic Reality Partners LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Rental

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It really helps you keep track of your rental properties in a organized way.

Pros

Its easy to use and setup fast. Built for the layman!

Cons

It doesn't have renovation built in. Would be great if it had everything!

Advice to Others

I would definitely try it and use it!

 
 

from Anko
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Easy Software to Use

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I started using buildium about a year ago. At first entering the details of the tenants and rents was very time consuming, but after all the information is entered using the software was easy. I can easily see what my property manager is doing and which tenants is not paying their rent on time. I can also cross reference if there is any rents that has not been entered into the bank account. It's very detailed, especially the rent roll, and that's what makes even my bank impressed!

Pros

There's a lot of features, from Maintenance to Accounting. I haven't utilized all the features, but it is there when I do need it.

Cons

That I can't link it to my bank or accounting software. Or that in the mobile app, I can't look up the tenants lease ledger to find out if they paid their rent or not.

Advice to Others

It takes a while to enter all the data, but once you have it all entered, the software is easy to use. Our property manager took less than a day to learn the basics of how the software works. And it takes him less than 30 minutes to enter the leases or update the rent roll in the software.

 
 

from Belter and Associates LLC
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Buildium Review - Nov. 2016

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The overall product is nice, however there are a few items that we are not fond of. The on-boarding which was included in the PRO package was not as sold by the salesperson. There was still a lot of manual data entry and training that was included was minimal at best. Also, some features on the website do not work fully and are in process of repair (i.e. being able to view which tenants have set up there tenant portal).

The online payment was easy for most tenants to set-up, however if a tenant does not have an email they do not get the option to utilize this. This was problematic for some of my tenants as they can not utilize the tenant portal for payment or maintenance requests.

 
 

from Leasing & Etc
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Buildium

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I loved this product but the free website was not professional enough to represent my business properly. But everything was else was fine

Pros

The portal accesses for the owners and the tenants.

Cons

The tenant portal didn't give access for the tenants to access documents

Advice to Others

None

 
 

from South St. Pete I, LLC
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

New User Experience

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We have been using Buildium just under a year. It has been extremely helpful in hosting the information we need to run multiple apartment buildings. The system was very easy to learn which was critical to our organization. Furthermore, the standard list of reports is very extensive and provides everything we need.

Pros

Ease of Use
Price
Expandability
Excellent Search option

Cons

limited ways to extract records and data

Advice to Others

Very easy to learn and maneuver throughout the program. It has a great search option. However, be sure to keep a local backup of everything you upload .

 
 

from Coast Estate
Specialty: Mixed Portfolio
Number of employees: 2-10 employees Employees number: 2-10 employees

Buildium Software

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Buildium works as they promise.
It's simple and user friendly.

Pros

Cost
User friendly

Cons

Doesn't integrate with other websites I use.

 
 

from University Courtyard Apartments
Specialty: University/Student
Number of employees: 2-10 employees Employees number: 2-10 employees

Buildium - Great for some things, not for others.

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Over the last several months I have had the opportunity to use Buildium to fulfill our various maintenance needs.To give context to this review, I am responsible for the maintenance of 95+ apartments and grounds that are spread over seven buildings. We house college students and experience 20%-40% turnover every 3 months.

After several attempts to make the Buildium system usable as a maintenance software solution, I have given up. The ability for tenants to submit maintenance requests work well and the automated email sent to me is clean and provides the necessary information. However, no calendar view or ability to sync to external calendars has limited the system to function more as a complicated reminders list than maintenance management software.

As a property management tool, the online options and online platform is very versatile. With the ability for managing contracts, syncing with an external website, managing leases and organizing dates, Buildium is a great tool, but suffers in usability and interface.

In consideration of Buildium, Remember that they doesn't necessarily advertise themselves as a solution to your maintenance needs either. The are primarily property management. However in the world we live in today, users expect a single online based software solution for all their management needs. Buildium struggles to be the best in all categories but remains very affordable and usable for some functions. Even calendar platforms like ICal and Google calendar offer more usability for maintenance management than Buildiums primitive resources.

Pros

Online platform is very versatile.
Customizable to to each user.
Syncs well between devices and is sup[ported by IOS and Android apps.
Ideal interface when used to manage contracts, leases, and tenant information.
Email reminders are clean and efficient providing needed information.
Top notch costumer service.

Cons

Buildiums maintenance support is very limited.
No calendar view, and no ability to sync to outside calendars with maintenance requests.
Task manager is not user friendly (no option for bulk edit).
Doesn't allow for a "smart" calendar, meaning no option to suspend or lengthen recurring tasks without completely recreating task.
No option for a monthly to do list.

Advice to Others

When considering Buildium the price is the main attraction. Buildium is a property management solution because many online software solutions are several thousand dollars more (annually), and onsite software potentially even higher priced.

Buildium does so many things well. Maintenance management is a very localized area of its overall performance. Consider Buidlium for your unique operation, however if maintenance management is a strong need (as is the case with most rental properties) consider other software.

 
 

from Vantage Property Management
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

best bang for your buck

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although the learning curve might take some time this program offers soo much more than the others at such a great price

Pros

amazing features and service is next to none from support staff

Cons

huge learning curve

Advice to Others

give it a try and you will like it

 
 

from All Star Team, Inc
Specialty: Residential / Single-family
Number of employees: 11-50 employees Employees number: 11-50 employees

Best option out there

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Functionality

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After months of searching for a rental property management software and may trial runs with others, Buildium is the one for us.

Pros

Ease of use, customer service.

Cons

Not the least expensive software around.

Advice to Others

Try it, I think you will agree it's the best option.

 
 

from Belter and Associates LLC
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Great Features - Bad support

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We test drove the program and liked it's features. We went all out and purchased the Pro package specifically because they said they would upload our data and train us for free. We are now three months into the trial and our data has yet to be fully uploaded. There are also portions of the data which they have refused to upload because 'it was not included in the package'. Our training time is now over and we were never able to train using our data because of the transfer process. Other than that the program works as intended.

Pros

Has all the functionality that we need for managing properties

Cons

Training and data transfer were not handled well. Personalized website lacks functionality so we are using our old website.

Advice to Others

Beware of the time it will take to transfer data and train because they will charge you more money and you will need more training time.

 
 

from MacDoc Property Management
Specialty: Residential / Single-family
Number of employees: 11-50 employees Employees number: 11-50 employees

Buildium

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Great to work with. They are constantly improving and adding more based on what their customers request. Truly listen to customers input.

Pros

Value and always adding new improvements. We are able to utilize Buildium for all aspects of business.

Cons

accounting is still lacking

 
 

from Horizon
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Got too expensive now

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Its a great software but it has gotten expensive now. They do no integrate with other software for some essential features. We had to sign up for supplemental website to go along with buildium.

 
 

from Sky Apartment Homes
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Buildium

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Buildium is cost effective for a small apartment complex, however, it would be helpful to have more in depth tutorials.

Pros

Affordable
Great phone app
Apartment Listings are great

Cons

Screening process of tenants is ineffective.
Difficult to add pictures to the web page.

 
 

from You Store Here
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Property Management Software

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This software was very nice to use! Having multiple places it was very difficult keep everything organized. With this software I was able to keep everything organized and keep track of who has paid and who has not.

Pros

Nice way of viewing who has paid and who has not.

Cons

None found

Advice to Others

If you have more then one place you ned to have this software to keep everything organized.

 
 

from Brent Riffel
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Works for me

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N/A

I tried another software that was not as user friendly as Buildium. Buildium works for me.

 
 

from RE/MAX Executive Realty
Specialty: Commercial
Number of employees: 11-50 employees Employees number: 11-50 employees

Buildium

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The program needs modifications for Commercial Rental Property. It wouldn't take much to do it, I don't think. OR make it so we could do some "creating" or "editing."

Pros

Easy to use, good support

Cons

Doesn't support Commercial Property like we thought it would

 
 

from FL Villa Management llc
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Prefer Rentech

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Can be very time wasting when entering invoices due to having to back to the beginning every time you enter a new invoice. Does not download bank statements. They say you will not need quick books however you do as it will not invoice 3rd parties.They offer you a commission if you recommend somebody, you try getting it they don't make it easy!!
Customer service is good so long as you don't use the phone then its very slow.

Pros

Customer service is good so long as you don't use the phone then its very slow.

Cons

Hate entering invoices it is just so time-consuming, need to be able to enter 2nd invoice without having to go all the way back to the original menu.

Advice to Others

Try RentDirect as well before deciding. https://www.rentecdirect.com/
Some like Appfoli are crazy expensive.

 
 

from Legacy17
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

Not for me

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I manage four different properties that I also own and thought that Buildium would be a great way for me to stay organized as well as address the needs I have as a property manager and owner. Buildium is great for a basic property management company. I particularly am not a fan of all the extras you have to pay for, which I was not aware of when I purchased the software.

Pros

- somewhat intuitive
- great concept for basic property management firms

Cons

- a lot of features are extra for no reason (like integration of happy inspector)
- cannot accommodate owner managed properties separately

 
 

from APT Property Services
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

Great For just starting out and growing

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I was very reluctant to get software just starting out. I had only for doors we've it seemed like overkill. Boy was i wrong.
I would be lost without it now. It's simplify and ease of use leads the way. The reports are just awesome! Add in the ability for tenants to pay on line and use their portal makes it all worth it.

Pros

Ease of use, great reporting, owner and tenant portals, ability to customize letters and emails, built in sms, on line payments

Cons

So many features that it is difficult to have a cleaner screen