Easy Storage Solutions Software


 

Easy Storage Solutions is a cloud-based property management system for self-storage companies. The system features a website that supports credit card processing as well as online payments and booking. The solution can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections and perform other crucial processes for self-storage businesses.

Easy Storage Solutions has automatic data backup capabilities, carried out with secure servers. The system can generate statistical reports, handle online customer rentals, retain customer contact information and integrate with Google maps.

Recurring payments can be automated within the system, and site facility maps can also be uploaded to the system. Online booking can be conducted on the website as well. The system includes a customer portal that allows storage customers to log in directly and make payments, check their accounts or book additional units.

 

Easy Storage Solutions - Site map
 
  • Easy Storage Solutions - Site map
    Site map
  • Easy Storage Solutions - Units
    Units
  • Easy Storage Solutions - Customer profile
    Customer profile
  • Easy Storage Solutions - Website creation
    Website creation
  • Easy Storage Solutions - Reports
    Reports
  • Easy Storage Solutions - New customer
    New customer
Supported Operating System(s):
Web browser (OS agnostic)

309 Reviews of Easy Storage Solutions

 

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Software Advice Reviews (164)
More Reviews (145)

Showing 1-20 of 164

Diana from Steve's Assured Security Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Great program and even better customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, I am very pleased with this program and this company. Their customer service was fantastic while I had a million questions during our set up phase and as we were getting used to how the program worked. They even offered to help me with some of the input work when our old database didn't port over all the information.

Pros

I like how easy it is to use and how useful the site map is (such that you can see at a glance who is late, as well as hover over the unit to see who is renting that unit and their phone number for quick contact).  You can also change the status of the unit right from that page as well.

Cons

I wish I could a little more adjustability on how the late fees work. We occasionally rent two units as one and it would be nice to be able to make it so only one of the units generates late fees instead of both.

 
 

Yvonne from Right Fit Self Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Easy Storage Solutions is a great system for a self-storage startup!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am very happy with my choice of Easy Storage Solutions as the people that have worked with me -- from the Sales Rep to the Customer Support people were extremely accommodating and worked hard to ensure my business needs were met based on the startup of needs of my business.

Pros

The pros for the Easy Storage Solution system are definitely ease of use and reasonable cost! System has the appropriate features without alot of unnecessary add-ons that were right for my startup self-storage business.

Cons

No true cons regarding the system except maybe the graphics or visualization could be more colorful. Just a little plain but no big deal at all---helps for ease of use.

 
 

Gwen from The Storage Place
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Excellent Service for the low cost.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great program. Love it.

Pros

Easy to use and very affordable. Great customer service. I had spent way too much on programs in the past. Wish I had known about Easy Storage Solutions sooner.

Cons

I can't think of any cons. Very easy to use. They keep adding features and keep making it better.

 
 

Sarah from All About Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Moving to a new storage software was so easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The user-friendliness is amazing. Everything is laid out very simply and efficiently. The customer service is off the charts! They always answer the phone and reply to emails promptly. Answered all my questions and helped me move our customer database over without any issues. Very happy we decided to go with Easy Storage Solutions.

Cons

Would like to be able to make more custom changes to the email templates: changing fonts, colors, adding logos, etc. But not a deal breaker.

 
 

JANICE from COUNTY HWY 17 STORAGE, LLC
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

New to the business, shopped a lot for software, happy with my choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of set up, customer service is great, real people, software is easy to navigate and customers like it

Cons

no complaints so far, we are new to the business and have had this software less than two months. Very happy so far.

 
 

Esther from Lakeview Self Storage and Rentals Inc.
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Streamlined rentals!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've had really great support from Easy Storage and am so thankful I stumbled across this software!

Pros

I love that I can easily keep track of all my customers and units from any of my devices anywhere. I can rent a unit out or take a payment even if I am not in my office.
Having a website has really cut down on my paperwork.

Cons

There are a few areas where the software could be more intuitive and the mobile friendly pages need a little adjustment for administration, but could prove to be very useful in the future.

 
 

Don from Linesville Self Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Using this software has taken my storage units to a new, higher level!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I can't say enough about this software. It helps me, it helps my customers, it's a win-win all the way around. I don't even take advantage of all the features they have at my disposal, but if I did it would boost my productivity even more. Gotta make some time to get into this some more!

Pros

Customers can use it with ease. It beats having to arrange times for meetings, as customers can see what is open, can take a drive by look, and make their decision. On line payments are a breeze and have boosted my receipts immensely!

Cons

I agree, the map making is a bit difficult, but not insurmountable. Just takes some time and patience.

 
 

Mark from Fayette Storage llc
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Quick Setup

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would definitely recommend.

Pros

Not expensive and it's relatively quick to set up. There are auto pay options for the customers and that makes it super easy to receive the money instead of messing with checks.

Cons

None really. It takes a little time to get used to the software, but I expected that it would. I can't complain

 
 

Joseph from Murphy's Mini Storage and More, LLC
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy software to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall very good software for the price. I would recommend to others. Great customer service, always willing to help walk you through.

Pros

Simple payment process. Easy to set up customers. Clean looking website. Easy customer online payment process. Customer service is great.

Cons

The map is not very user friendly to build your layout. All transactions are shown in Mountain time instead of your timezone, confuses customers.

 
 

Chris from A&H Mini Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Excellent fit for our operation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The folks at Easy Storage have always been extremely nice and helpful!

Pros

Great web based software that suits the needs of our owner/operated facility. The software is simple, clean, and straight forward to use!

Cons

Could be a little more mobile friendly for the owner/manager side of the software. Site map feature could use some updating.

 
 

Laura from RE/MAX Dallas Suburbs - Team Athey
Specialty: Self-Storage
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Time saving solution to our Storage Unit management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I am a new user and have found this software to be extremely easy to implement and user friendly from Step 1 through Step 4.

Cons

I am very impressed with the software and its' ease of use however, I would prefer to be able to delete an incorrect Tenant record rather than archive the record.

 
 

Susan from Dothan Mini Storage South and West
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Was scared to death when we decided to go online now I Love it!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love Love Love all the customer service reps they are all so nice!!

Pros

The ease of using this system did not take long to learn and I am still learning! New things happening all the time!

Cons

Would like to be able to delete people who go online and make a profile and never rent do not like the fact that we have to archive them.

 
 

Jeff from Zarco USA Inc
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

The best solution for complete mini-storage management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

You can tell it was designed by storage facility owners, it has everything you need including website and payment processing.

 
 

Teresa from Flatlander Storage and Graphics
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Made our life much easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Although this is one of the easiest programs we have used. We were promised the Quick Books link and are looking forward to this upgrade.

Pros

Our customers love our website!! They rave about the ease of sign up and payment.
Online check-ins have increased our tenancy by at least 30% and we seldom miss the chance to acquire a new customer.
Online payments have increased our collection rate 35% due to Easy Storage text email reminders
This program makes it easier to keep track of all of the income from each individual customers.
Year end calculations done on this program make our taxes a snap.
This program has allowed us to increase our income on our property by 90% while also increasing our collection rate from 60% 98%
This was the best decision we ever made at our facility.

Cons

The simplicity of the program is also its downfall.
We can't back up our own information from this sight.
This makes it hard to reconcile our credits from Easy Storage and our Debits.
We need to be linked to Quick Books

  Response: Nate, Easy Storage Solutions

Date: June 2017

June 2017

 

You can backup your own information by downloading any of the reports to your computer. Also, we have everything backed up on multiple secure servers. I think there must have been some confusion about QuickBooks. We do integrate with QuickBooks Online and have a download for QuickBooks Desktop. We have a QuickBooks specialist that offers advice on the best route to take. Our QuickBooks guy said he reached out to you and got everything sorted out.

 
 

Bruce from Parkhill Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Overall I'm very pleased with this program, it has made running a storage facility much easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Anytime we have needed help figuring something out the online chat help has been fantastic! I have reported the invoicing issues and they have told me that they "are looking into it".

Pros

Has many great features and services that we didn't even consider before moving to a software tracking program, I wonder how we got along without it!

Cons

The "invoicing" features need some improvement, our business provides services outside of the "normal" storage business (like delivery service and snow plowing). We were hoping to use this system for all aspects of the business but are back to using our old system because of issues with invoicing. One of the biggest issues is that this system doesn't have proper invoice sequential numbering. Every line item becomes an "invoice" number and if there is more than one item on a bill then you don't have an single "invoice" number for the entire bill. Very confusing for customers.

 
 

Elissa from Roc Self Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

So Easy to Use and Amazing Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

The customer service is outstanding. They are always so quick and knowledgeable. The system is very easy to use and easy to figure out.

Cons

There are some features that I wish were available, such as being able to have 2 email addresses as the email contact for the invoices etc. Also, it would be nice if you could simply delete certain items in the billing history, rather than voiding them particularly when a mistake is made. This would be more ideal so that the billing history wasn't so confusing.

  Response: Nate, Easy Storage Solutions

Date: June 2017

June 2017

 

The way to "delete" certain items in the billing history is to zero out the charge by clicking on the 'date' of the transaction, once the transaction is zeroed out you can archive the line item so you don't ever see it again in the billing history. This makes things a lot cleaner than "voiding" line items (which adds another line in the billing history). Following this will help the billing history not look confusing.

 
 

Ken from Lakeview All Locked Up
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Quick to get up and going

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is getting better as it goes, they are always adding new features and working hard to improve any issues. You can always call them and they will fix issue you are having on their end.

Pros

good customer service when you have no idea what you are doing or how to fix payments with customers

Cons

setting up accounts for customers is difficult for them, and hard for customers to figure out how to move out, or move to another storage unit that comes open. So basic navigate is difficult, for customers and we call regularly for help, as we do not see the tiny buttons either to move them out or to make a payment, etc..

 
 

Michael from Assured Storage, LLC
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great Support and training

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very helpful staff that knows the software well. By phone or email, their response time is quite quick. There's not much that the software doesn't do. You can run your whole business from the website.

Pros

Smart, friendly staff

Cons

none

 
 

Annette from Kraak Storage LLC
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easy indeed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent product.

Pros

The software is very easy to use. On the rare occasion I can't figure something out on my own, customer service is very responsive.

Cons

Entering payments made outside the system is somewhat clunky. Can't seem to send a text to clients without an email address.

  Response: Nate, Easy Storage Solutions

Date: June 2017

June 2017

 

Entering payments made outside the system involves 4 clicks. First click on the customers name, next the "make a payment" then the "make a payment" button for the current invoice. and lastly after the amount is entered you would click the payment method of "cash, or card swipe, or collected externally" So making payments outside the system shouldn't be too hard.

Also text messages to clients only requires a phone number in the tenants account under "cell phone". no email is required for the system to send out a text message.

 
 

GEORGE from ARMADILLO MINI STORAGE
Specialty: Self-Storage
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

EASE OF USE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

CUSTOMER SUPPORT IS THE BACKBONE OF THIS SOFTWARE. I'M A 60 YEAR OLD MANAGER WHO IS NOT VERY TECH SAVVY.EVERY TIME I HAD A QUESTION I WAS TREATED VERY WELL, NOT LIKE A CHILD AND KNOW MATTER HOW LONG IT TOOK THE STAFF WERE VERY PATIENT TILL I FIGURED IT OUT. IN THAT REGARD KRISTEN IS THE ONE WHO BASICALLY TAUGHT ME THE INS AND OUTS OF THE SOFTWARE AND HELPED ME OUT THE MOST. SHE CALMED ME DOWN AND LED ME THROUGH THE PROCESS TO WHERE I'M VERY PROFICIENT TO THE POINT I CAN HELP OTHER MANAGERS IN OUR COMPANY. WE COULDN'T BE HAPPIER THAT WE ARE WITH EASY STORAGE SOLUTIONS. GEORGE

Pros

EASE OF USE LIKE THE TITLE AND ESPECIALLY CUSTOMER SUPPORT. WE HAD AN OLD DOS SYSTEM AND IT WAS LIKE GOING FROM A SKATEBOARD TO A LEAR JET IN AN INSTANT. THE SPEED OF THE SYSTEM IS WONDERFUL AND THE REPORTS DO IT ALL.

Cons

UNFORTUNATELY WE CHARGE THE FIRST MONTHS RENT AND PRO RATE THE SECOND MONTH WHICH ALLOWS EVERYONE TO PAY ON THE FIRST OF THE MONTH THERE AFTER AND THERE ARE A FEW GLITCHES IN THE SOFTWARE THAT I THINK THAT NEEDS TO BE FIXED BUT ALL IN ALL WE ARE ABLE TO WORK IT OUT.

  Response: Nate, Easy Storage Solutions

Date: June 2016

June 2016

 

We allow this same prorating method in the software. This is located under the "Setup" tab under "settings" there is a prorating drop down box with the option of "bill for first full month, Prorated 2nd month billed now." there is even another option for "bill for the first full month, and Prorate the second month billed later". So we're not quite sure what "glitches" are being referred to, however, we would love to help offer more training through a call to our support team.

 
 
 
Write a Review
Showing 1-20 of 145

Garrett from DGM Rentals
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great customer support. Always called me back. software was truly easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Up and going in no time!

Pros

I liked how simple and easy it was. That I can edit the website myself. I think the software looks good and systems work well

Cons

Could use a couple of options on how the home screen can be laid out. Other than that I don't have any complaints

Source: Capterra
 

Darren from All Season maintainence and Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Glad we found this software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great way to manage our business

Pros

Fully functional seems to be what we were looking for The price is reasonable so far and the service is very good

Cons

Slight learning curve we have had to spend alittle time learning the system and getting use to all the steps to make it work

Source: Capterra
 

Sloane from Monterey Self Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Super easy to learn and makes my day easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It makes managing a storage facility much easier.

Pros

It's really hard to make a mistake with the software, I have entered the wrong thing and been able to change it quickly.

Cons

There isn't a detailed report of what has been paid without going to each individual person making out monthly statement harder to reconcile a month.

Source: Capterra
 

Rebecca from Dave's Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I have had exceptional support help through the conversion of our old software to the EZ software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is easy to use, has automated features that save time and money.

Pros

I like that it automatically sends out notifications to my customers and that we can do certified emails through the software, rather than paying to use RPost or going to the post office.

Cons

I wish there were more specific reports, but we can make due with the reports they offer. For example, I used to have a report showing customers who were 30/60/90 days late, but now I can only see who is late and how much they owe. It isn't broken down to who is three, two or one month behind.

Source: Capterra
 

Rich from Storage
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

I can't express to you how much you need this team in your corner. They are invaluable. Call today!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It completely drives my facility. I could open without it.

Pros

Easy online portal, organized tenant communication , it literally has everything you need to run your facility. They even have some things you've never thought about adding. They have taken me from zero to 100% occupency in three months.

Source: Capterra
 

David from A & A Storage Rentals, LLC
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

So far it's great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

New as of now but if does what sounds like it will be a major benefit to me

Pros

All the things it does for you. Sounds like it's all done for you. The staff is very helpful. Every time I call them they are eager to help me get things up and running. I would recommend this software.

Source: Capterra
 

Griffin from Stockton Lake Storage

June 2017

June 2017

Amazing product and customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have little to no complaints about the software or service. I have had amazing results so far and it makes running my business so much easier.

Pros

Very easy to use and everyone is very helpful when needed. I have never had a customer complain about the software or site.

Source: Capterra
 

JR from Lake country storage

May 2017

May 2017

this software helped me get started out on the right track

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How helpful the staff was. They make you feel like you are their only customer. Our rep is awesome! I never had to wait more than a couple minutes if at all for a call back

Source: Capterra
 

Steve from 64 Self Storage and Warehouse
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Simple yet powerful. Has everything I needed and nothing I didn't.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

web based management and great looking website.

Pros

Easy to use, great customer service. Very professional website that has an ability to login and manage all my tenants and payments. Seamless!

Source: Capterra
 

heather from Royal Storage
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Customer support & quality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy storage has great service and they are their to help you anytime you need them. It's very easy to use ! I would recommend easy storage to anyone that's looking for a storage program.

Pros

easy to use

Cons

I like every thing

Source: Capterra
 

Paul from Eagle Bay Storage, LLC

April 2017

April 2017

FANTASTIC!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you are in the self storage business and you don't use EASY Storage, we feel bad for you! Great product, excellent service! Integration to QB Online works GREAT.

Source: Capterra
 

T from Tifton Self Storage

April 2017

April 2017

Storage Owner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great customer service! Always available when needed. Everyone took their time answering questions.

Source: Capterra
 

Angie from Angie's Storage

March 2017

March 2017

So Happy I Converted To Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has made my life so much easier. We are a small facility (under 200 units) and I vetted 2 other companies. This software does exactly what I want and need without a lot of unnecessary fluff. Customer service is out of this world!

Source: Capterra
 

Dan from Lakeshore storage

March 2017

March 2017

Awesome!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy Storage has been great. Simple and straightforward made set up Easy. Every time I have had to call them their customer service have been awesome. And they answer the phone .

Source: Capterra
 

Myron from Financial Service Center
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Very pleased

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very pleased with set up. It did take some time to input my client base. I had a couple of questions and the customer support was fabulous. Starting my 3rd month with the software and loving it. Easy integration with credit, debit and ACH customer payments.

Pros

For over 10 years I kept all of my customer accounts on a spreadsheet. Now with this software it is much easier and I feel safer.

Cons

none

Advice to Others

Clients can access their own account now without calling me when I'm away from my computer.

Source: Capterra
 

Rush from USTOR IT

March 2017

March 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very user friendly and easy to use.
Great quality, software.
Staff is very friendly.
Great value!

Source: Capterra
 

Steve from River Rock Self Storage

February 2017

February 2017

Great for those new to management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Before using this software, we used excel spreadsheets and paper files to manage the property. The software easily saves us a few days of work every month, and also allows the customers to manage their own billing. The customer service is top-notch. There are still some areas that need improvement, but overall it is well worth the monthly service fee.

Source: Capterra
 

Nick from NVS Investments, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

New Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We had a very easy transition into EasyStorage. When we had questions the help desk was always available and friendly. The software is very intuitive and easy to learn.

Pros

It was easy to learn and was easy to transition of all of our customers into the new software with an excel spreadsheet. The staff and help desk were very supporting and friendly with our silly questions.

Cons

Everything was great.

Source: Capterra
 

William from Simple Storage Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Great Company to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The representative and the entire team at Easy Storage Solutions are true professionals! They are always available and working to improve their product line. I recently added a fifth facility to their platform and will continue to work with them in the future. This is a perfect platform for a small business owner. I look forward to them improving the functionality to better support reporting for multi facility owners.

Pros

Web based - easy to use on phone.

Cons

Need more functionality for multi facility reporting.

Advice to Others

None

Source: Capterra
 

Tammy from Safe Haven Storage, LLC

December 2016

December 2016

Glad I made the switch!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been in business for over 15 years and have been using a higher dollar software which came with terrible support. I decided to switch to Easy Storage Solutions and am very happy I did. The software is web based, so I can log in from anywhere, even with my iphone or ipad, and take care of business. Customers can log into their account and may payments on-line. Customer notifications can be sent via text and/or email. ESS is very easy to use, reasonably priced and the support team is excellent!

Source: Capterra
 
 
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