Easy Storage Solutions Software


 

Easy Storage Solutions software is a web-based management system for self storage companies. The main function of the system is a website that supports credit card processing as well as Internet payments and booking. The site can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections, and perform other crucial processes for self storage businesses.

Easy Storage Solutions has automatic data backup capabilities, carried out with secure servers. Additionally, the move-in and move-out wizard makes the customer turnover process much more intuitive and manageable. The system can generate statistical reports, handle online customer rentals, retain customer contact information, and integrate with google maps.

Recurring payments can be automated within the system, ensuring that no payment is gone unnoticed by the storage company. Site facility maps can also be uploaded to the system. Online booking can be conducted at the website as well.

The system allows storage customers themselves to log in directly and make payments at any time, 24/7. They can also log in to check their accounts or book additional units. This makes the whole process more convenient for both the user business and the customers, making interaction more fluid.

Easy Storage Solutions provides customer support via online tutorial videos and FAQs, sorted by category. An online form also allows customers to send questions for direct feedback and assistance. The company is based in St. George, Utah.

 

Easy Storage Solutions - Easy Storage Solutions - Reports and Statistics
 
  • Easy Storage Solutions - Easy Storage Solutions - Reports and Statistics
    Easy Storage Solutions - Reports and Statistics
  • Easy Storage Solutions - Easy Storage Solutions - Online Customer Rental Page
    Easy Storage Solutions - Online Customer Rental Page
  • Easy Storage Solutions - Easy Storage Solutions - Online Customer Management
    Easy Storage Solutions - Online Customer Management
  • Easy Storage Solutions - Easy Storage Solutions - Customer Tab
    Easy Storage Solutions - Customer Tab
  • Easy Storage Solutions - Easy Storage Solutions - Fee Manager
    Easy Storage Solutions - Fee Manager
  • Easy Storage Solutions - Easy Storage Solutions - Google Maps Integration
    Easy Storage Solutions - Google Maps Integration
Supported Operating System(s):
Web browser (OS agnostic)

139 Reviews of Easy Storage Solutions

Showing 1-20 of 139

 

from Midway Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

Best thing I have done.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I have owned and ran a small self storage facility (110 units) for about 9 years. I had always done my bookkeeping and billing with a simple computer based software program and excel spreadsheets. I had a paypal button on my web page that would allow tenants to pay online and then I would manually enter payments to my software and spread sheets. This was time consuming and confusing to anyone else trying to log data.

I decided I wanted to upgrade to a internet based and through a self storage forum discovered Easy Storage Solution. The price was very reasonable and it was what I was looking for. Being "hands on" I had a lot of questions about how their website worked and the interaction with the credit card processor. Luke done a great job of explaining and calming my fears of something new. Everything was clearly spelled out and I bit the bullet and signed up.

In a matter of a day or so Easy Storage Solution had my site up and running. They transferred my domain and had my webpage running very quickly. The tutorials helped me enter my data and customers in no time flat. I was even able to edit my web page with their easy to use online access.
Kristen helped me set things up and she is very attentive to me as a customer.
After using this online based management site I don't know how I got along with out it. I has cut my time to 1/10 of what I was spending before. I like that since its internet based, two or more people can be logged in at one time; (one entering a deposit and maybe one adding customers) It works very good on mobile devices, which the tenants like. The tenants have great access to their payment history.
Great product and great people to deal with!
I highly recommend it!

Pros

Ease of use, customer support, easy for tenants to use, great reports

Cons

No backup on my computer

Advice to Others

Use this! you will be glad you did.

 
 

from A & E Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Great product- Great price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
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I did a lot of research for a software that would accommodate our facility as it grows while building in phases. Easy Software Solutions was priced right and offers/recommends other services like Credit Card merchants and Website boosters, which we have used as well. The software in general has tabs and drop down menus which makes it easy to use. The support is always helpful and has always explained everything regarding my issue to the last detail. I like being able to choose to either type chat support through the website or speak over the phone when I need help. I highly recommend this software. I have had no problems at all with service support or billing.

Pros

Price, drop down menus, fast and thorough technical support.

Cons

It is not compatible with our gate company software. Im hoping it will be in the future.

Advice to Others

Make sure your security gate software is compatible.

 
 

from Sunny's Self Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Easy Storage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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This software is great for smaller storage places. (300 or less) It give you a website credit card processing with a 1.99% charge, online rentals, reservations and online pay with credit card and checks. It does not have any in depth reports but for a basic software with all these features for a monthly fee you can't beat it.

 
 

from R Storage 4 U, LLC
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Easy Storage Solutions Review

Ease-of-use

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The software is extremely user-friendly and the technical support has been amazing. I received responses to my email questions almost immediately and tech-support contacts you periodically to see if you have questions. I'm very impressed and would recommend the software to other storage unit facilities.

 
 

from You Store Here
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Support

This is a really good software. It did so much more then what I thought it would.

 
 

from Alpha Self Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

Easy Storage Solutions

Ease-of-use

Functionality

Product Quality

Customer Support

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This software is amazing! We are just getting things up and running, and the staff and customer support has been incredible. They have been so helpful and make their instructions clear and easy to understand.

 
 

from Hecke Homes
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

Storage software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I really liked this software! It has so many features in it that everyday that I use it I keep finding more! This is a good product.

 
 

from Frontgate Holdings, LLC
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Working with Easy Storage Solutions has been a pleasure. Through all phases of creation, training and implementation of my site I have been treated like their #1 client. All questions are answered, phone calls and emails are responded to promptly and courteously. I will be expanding my business with them in building an additional storage facility that has just broke ground.

Advice to Others

I had tried a more expensive provider in the beginning of this business and was very disappointed with all of the "add on's" in price and poor customer support. To date everyone I have dealt with at Easy Storage Solutions has treated me with kindness and respect.

 
 

from Tuck It Away Self-Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

I'm happy with Easy Storage Solution's service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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It was the best option for me! It has lots of great features and the basics of what i needed for my facility. And the best part is that it was the most affordable option I could find.

Pros

Tenants can apply, rent, sign a lease, and pay all on your website.
The website is easy to update and tweak to your liking. Very user friendly.
Saves me lots of time by having all these options online.

Cons

None I have found yet!

Advice to Others

If you are looking for a software to help you to save time and money as a busy owner/manager of a storage facility, Easy Storage Solutions is the best software for you.

 
 

from Exit 49 Self Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Exceptional Service and Affordable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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For the money, ESS offers an outstanding value tailored to the needs of the small facility owner. The customer service is outstanding (answering my emails on weekends) and the website has extreme functionality without being overly complicated to use for the non-tech crowd. It is great to be able to easily work with the same person throughout the process - an efficiently run operation for sure.

Pros

Functionality
Value

Cons

None

Advice to Others

If you are software shopping for your facility, at the very least throw this one in the mix. We are a brand new facility and did not have to import customers, billing, etc. however we have no doubt that ESS would accommodate every aspect of your new facility, or transitioning software from an existing one.

 
 

from coosa island storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

great value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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does everything you need to run a self storage place

Pros

price

Cons

none

Advice to Others

use it

 
 

from Store Your Ride
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support

These guys and gals are awesome. They completed our project quickly and we are thrilled with our new site- The whole process was very quick and easy!

 
 

from Cecil Storage Center
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Great Product, Great Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
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Support

Very helpful staff through out the set up process. Very willing to help whenever I call with questions.

 
 

from Storage lot
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Watts Storage review

Ease-of-use

Functionality

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N/A

It is easy to use for the customers as well as us. The property owner.

 
 

from Pete's Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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Functionality
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N/A

We have utilized Easy Storage Solutions to maximize our business for the past few years....The Easy Storage Solutions team is awesome!...Very hands on and always ready to help us if we have questions!

 
 

from Franklin-Trenton Rd Self Storage
Specialty: Self-Storage

After 20 yrs in Self Storage I am finally catching up to the "TIMES"

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Likes Best

For my customers to able to pay online and look at their account and update their info is absolutely huge. I was using a very good management software that made life easy. But, now being online and able to look at my database from my phone and I can run my business from anywhere in the world. Its Easier! This was a good move for us!

Likes Least

I did need to change a couple of my business rules to fit the software but the adjustments I had to make were manageable. Hopefully in the future they will be able to make a couple of the rules a little more flexible.

Recommendations

Use Easy Storage Solutions Demo Site to see if it fits your needs. I will say this: Their response time and helpfulness from their Support Team is the best I have experience and I have experienced a lot. Set-Up went very smooth and the couple small hiccups we had were handle quickly.

 
 

from Central Storage
Specialty: Self-Storage

Easy, Like Their Name Suggests...

Ease-of-use

Functionality

Product Quality

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Value for Money

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Likes Best

Easy Storage Solutions is easy to set up and it is easy to navigate around the software to find the task you wish to perform. It is convenient in that there are multiple ways to access specific tasks, such as taking a payment. The software doesn't log off the user when inactive for a period of time. We find this useful when you have customers who are in a hurry and the software is ready to go. There is no shortage of support; by phone, by email or a link through the software where you can perform a search or chat online with someone from ESS. It has a basic look, which is great because it's not distracting. It is not overwhelming to use because of large amounts of instructions you have to read first before you can accomplish anything. We were quite impressed that we received an online rental customer 40 minutes after activating our online presence!

Likes Least

It was difficult to build our facility map and not make it look like I had a few cocktails too many during the building process. It is not something I feel proud enough to put on our website. I know there is a mapping tool out there that enables your facility to build a map that looks more professional.

Recommendations

There are basic written instructions on facility setup but after that you are on your own with the help of support if you need it. Be prepared to give yourself lots of time for setup. Get plenty of sleep prior to building your facility map. The hardest part was setting up our payment gateway as we have never dealt with this before. Definitely a learn as you go process!

 
 

from Flying Sky Ranch Storage, Inc.
Specialty: Self-Storage

Easy Storage Solutions has been what their company name says: EASY!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Likes Best

The personnel at Easy Storage Solutions has helped us step by step to take our company literally from paper files and no internet exposure to an online system that I can access anywhere (and I have). I have even taken customer's payments on vacation! All this for a budget we can afford and THAT was a big issue for us while we were shopping for a provider. I would strongly recommend Easy Storage Solutions to any self storage operator who doesn't want to spend a fortune for service but still wants a system that works.

Likes Least

I haven't found anything that I don't like. Even if I get hung up on something I know all I have to do is call or email their support team and they will walk me through it.

Recommendations

Talk to Easy Storage Solutions! Feel free to talk to me! I would love to give a recommendation.

 
 

from Riversidestoragesidney
Specialty: Self-Storage

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Likes Best

Reasonably priced and the customer service is wonderful. Lots of training videos.

Likes Least

So far I like everything about it. I haven't had any issues.

Recommendations

Always read reviews before purchasing software. Review for price and ease of operation.

 
 

from Storage Centeum
Specialty: Self-Storage

Software company review

Ease-of-use

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Likes Best

Helpful service. When I called in I never felt like I was an inconvenience

Likes Least

I didn't always hear back from them
Right away. However when I did they were very helpful

Recommendations

Once all is set up, it is SO NICE!! No billing, easy record keeping.

 
 
 
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