Easy Storage Solutions Software


 

Easy Storage Solutions software is a web-based management system for self storage companies. The main function of the system is a website that supports credit card processing as well as Internet payments and booking. The site can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections, and perform other crucial processes for self storage businesses.

Easy Storage Solutions has automatic data backup capabilities, carried out with secure servers. Additionally, the move-in and move-out wizard makes the customer turnover process much more intuitive and manageable. The system can generate statistical reports, handle online customer rentals, retain customer contact information, and integrate with google maps.

Recurring payments can be automated within the system, ensuring that no payment is gone unnoticed by the storage company. Site facility maps can also be uploaded to the system. Online booking can be conducted at the website as well.

The system allows storage customers themselves to log in directly and make payments at any time, 24/7. They can also log in to check their accounts or book additional units. This makes the whole process more convenient for both the user business and the customers, making interaction more fluid.

Easy Storage Solutions provides customer support via online tutorial videos and FAQs, sorted by category. An online form also allows customers to send questions for direct feedback and assistance. The company is based in St. George, Utah.

 

Easy Storage Solutions - Easy Storage Solutions - Reports and Statistics
 
  • Easy Storage Solutions - Easy Storage Solutions - Reports and Statistics
    Easy Storage Solutions - Reports and Statistics
  • Easy Storage Solutions - Easy Storage Solutions - Online Customer Rental Page
    Easy Storage Solutions - Online Customer Rental Page
  • Easy Storage Solutions - Easy Storage Solutions - Online Customer Management
    Easy Storage Solutions - Online Customer Management
  • Easy Storage Solutions - Easy Storage Solutions - Customer Tab
    Easy Storage Solutions - Customer Tab
  • Easy Storage Solutions - Easy Storage Solutions - Fee Manager
    Easy Storage Solutions - Fee Manager
  • Easy Storage Solutions - Easy Storage Solutions - Google Maps Integration
    Easy Storage Solutions - Google Maps Integration
Supported Operating System(s):
Web browser (OS agnostic)

151 Reviews of Easy Storage Solutions

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Tayler from Bloomfield Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Software System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have been using Easy Storage Solutions for about a year now and have loved it from the get-go. It was easy to switch everything over from our previous software company and the staff was incredibly helpful. One of our biggest setbacks with the previous software system was their customer service. The customer service with Easy Storage Solutions is phenomenal. We've worked very closely with the representative she always gets back to us as soon as she can- which normally is within a few minutes.
They have been great to us and we really enjoy the actual software. It's easy to use and has everything we need!

 
 

Trudy from The Toy Shed
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This is the 2nd program we purchased - this one is so much easier to use. Very happy with the product!

 
 

Gwen from The Storage Place
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Time Saver!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Easy Storage Solutions has saved me so much time! Love the program and love the support staff! I would highly recommend it to any storage facility owner or manager.

Pros

Cost effective. All other programs were way too expensive and required purchasing updates. With Easy Storage you just pay a low monthly fee and the updates are automatically done for you. No extra cost. No stress.

Cons

Haven't experienced any cons.

Advice to Others

Definitely give this program a try!

 
 

Pete from Pete's Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Business Partner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The team at Easy Storage Solutions is a partner, not a vendor- Great Customer Service and Value for the money!

 
 

Kaye from In-Between Storage
Specialty: Self-Storage
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Easy Storage Solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Easy Storage Solutions is easy to use and they provide great support.

 
 

Becky from Outback Storage II
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Outback Storage II

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I am a new customer and this is the first month the software has been fully up and running. I am still learning how to use the system but the more I use it, the more I understand it. It took some time transferring my customer information into the software but that is to be expected.

Pros

The text and email invoices, as well as late notices being sent out automatically, are a plus. My previous program did not have that feature and it was not accessible through the internet. Having the credit card processor integrated into the software also saves me a lot of time. I am no longer making double entries.

Cons

I have customers who are confused by the invoices that are sent out. When setting up each customer you need to make sure you have all boxes checked (text, email, etc) because otherwise, you have to go into each individual account and check the corresponding boxes. Not a huge deal but somewhat time consuming.

Advice to Others

I am very pleased with the customer support. Anytime I call or email, they immediately respond to my questions with easy to understand directions. I also get personal emails asking me how I am doing and if there is anything I need help with. They treat you as if you are the only customer they have.

  Response: Jimmy, Easy Storage Solutions

Date: February 2017

February 2017

 

Hi Becky, thanks for your review. There is actually a global setting that turns on all invoicing and email and text invoice reminders. Sorry you did not see that feature before you went in and edited the notification preferences on a tenant level.

 
 

Leon from 1750 Storage Solutions, Inc.
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Good Software and Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We are a startup Storage facility and the staff has been very helpful and courteous. The software has been easy to follow and implement

Pros

Web-Based, customizable

Cons

None to date

 
 

Chad from CKN Mini Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Great Company! Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

They have been nothing but helpful, if I have question or problem I just give them a call and it's fixed. The software is easy to use and perform as promised.

Pros

Easy to use.

Cons

I one thing I don't like is there is not a way to void out a charge or invoice.

Advice to Others

When calling to about a demo or have questions, talk to customer service they do a great Job and is so willing to help!

  Response: Jimmy, Easy Storage Solutions

Date: February 2017

February 2017

 

Hi Chad, thanks for your review. There is a way to void out a charge or an invoice. You can do this by clicking on the date of the invoice and after you do that it takes you to a screen that allows you to edit/modify/void the invoice.

 
 

Sarah from Redefyne Moving & Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Not so easy to make modifications

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I love everything about this product, except that I can't easily modify the sizes of the units for the sitemap for it to be in proportion to our actual units (i.e. 10'x20' = 5"x10") You can modify the sizes, it just takes far too long, and they're never exact. Also, the "website" (I use that loosely) they give you is pretty bland. I haven't checked yet, but I'm hoping things can be modified to meet our company's needs like the color, layout and/or font. However, it does what I need it to do, plus more. Overall I am very very satisfied.

Pros

Ease of use and data entry.

Cons

I can't easily modify the sizes of the units for the sitemap for it to be in proportion to our actual units (i.e. 10'x20' = 5"x10"). The website is bland.

Advice to Others

Buy it.

  Response: Jimmy, Easy Storage Solutions

Date: February 2017

February 2017

 

Hi Sarah, customizing the "birds-eye" view of the unit map can be challenging at times to get the edges to line up. We are happy to do that for you if you find it to be difficult. Also, please let us know what we can d to spruce up your website, we are happy to help in any way.

 
 

Jeff from AAA Self Storage of YORK
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Storage Unit Management Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We've been using the system since 2011 and have continued to grow due to the website presence and ease of use. All easy enough to allow my wife and I to maintain both full-time jobs while the storage units almost manage themselves for us. Book a Demo today and tell them Jeff Sent you !!!!

Pros

Easy to use most customers create their own profile and book unit with the credit card and all we do is click a couple of approvals online and they are booked as a customer.

Cons

Can't think of any

Advice to Others

Take advantage of the free online demo and see how this system compares with what you are currently doing. We had our demo in early 2011 signed up and have never ever considered going back to our old process

 
 

Nancy from Conroe Self Storage LLC
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Best product and best price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This product is the best out there! Very affordable. So glad I found them!

Pros

Has the reports I need. Very easy software to use. Customer service support is beyond any that I've ever had.

Cons

There is nothing I don't like!

 
 

Bharath from Glomantra
Specialty: REITs
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Good Product to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This Cloud based product is very good and makes the work so easy.

Pros

Saves lots of time by having the options online
Very useful for tenants, renting
Online payment is a plus

Cons

None

 
 

Ross from A-1 Mini-Storage, Spring, TX.
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

EASY STORAGE SOLUTIONS KEN HENDRICKSON, 435-216-9286

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Our storage facility began using Easy Storage Solutions October 1, 2015, and I can't say enough about how great it has been. The staff at Easy solutions are always eager to help you if you ever need it. The price is very reasonable and the software is compatible with credit card use. Our collections have been better since we started using this software. I would welcome any further satisfaction inquiries.

Pros

You just know when you have made the right decision when you talk with their staff and you see the ease of operation of the software and what it will do.
I paid $2000.00 for the software I used before switching to Easy Storage Solutions and have never looked back.....

Cons

Can't think of any.

Advice to Others

If you want to improve your business operation I urge you to check this out.

 
 

Scott from Lo Cost Mini Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

How much easier could it get?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We are a well-established business that never truly integrated into the 2000's. This software came along and BAM, we are current and accurate and loving how easy and simple it is to use. I sampled a wide variety of product over the years, but nothing like this made it so simple. THANK YOU!

Advice to Others

Have the team assist you in the initial set up, its worth it.

 
 

Tammy from Safe Haven Storage, LLC
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

I'm so glad I swithced to Easy Storage Solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have owned and operated my facility for over 15 years. I was in the process of switching to the "cloud based version" of the software I was formerly using and they just never completed the process. Their neglect and terrible support prompted me search for new software for my facility. After reading multiple reviews and actually contacting current users of ESS, I decided to bite the bullet and make the change. I'm so glad I did. The price is much more reasonable than my old software and the support is excellent!

Pros

The web-based software make my job so much easier. I have limited office hours and being able to log in from anywhere to take care of a customer makes things run very smooth. My customers love that they can log into their account through the website (which is included in the price of the subscription) and make payments on-line. The option is there to allow customers to rent a unit through your website too. Text and email notifications are also a great plus. ESS software is very easy to navigate through and I'm sure I'm not using it to it's full potential yet. I also like that I can access the software with my ipad and iphone. Some of the higher dollar software out there did not have that capability.

Cons

I would prefer to have the gate code assigned to the customer name which would work for multiple units rented by one customer. Additionally, I have buildings that have keypads for entry and it would be nice to assign each unit a default keypad zone rather than have to change it every time a customer rents. The pro's to this software far outweigh any cons that are simply my preference.

Advice to Others

This software gets the job done with easy and is reasonably priced.

 
 

Eric from Econo-Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Easy Storage team very helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The team at Easy Storage Solutions has been extremely helpful with their product every step of the way.

Advice to Others

Shop around and test products to see how they differ..

 
 

Geri from A & E Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Best software out there for storage facilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We are a brand new facility. This software is easy to learn and easy to use. I am still learning to use all the features it offers to enhance the performance of running our business. Occasionally when I do need support, I use the chat option. I rarely have more than a minute wait. They have never failed to answer my questions and let me know why things need to be done a certain way. I did a lot of research before choosing Easy Storage Solutions. I'm glad I did.

Pros

Great customer service, easy to use, price.

Cons

None so far. We've been in business just under a year.

 
 

Maggie from 321 Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Storage done Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

It has been great!!! For two people who are not the greatest with computers this has been the easiest to learn. When we do have a question we have
no problem getting our questions answered. The whole crew has been awesome! If anyone out there is looking for storage software this is the one.
We used another software and it was so much more work just to make a payment. This software is so easy to maneuver around.

 
 

Mark from Midway Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Best thing I have done.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have owned and ran a small self storage facility (110 units) for about 9 years. I had always done my bookkeeping and billing with a simple computer based software program and excel spreadsheets. I had a paypal button on my web page that would allow tenants to pay online and then I would manually enter payments to my software and spread sheets. This was time consuming and confusing to anyone else trying to log data.

I decided I wanted to upgrade to a internet based and through a self storage forum discovered Easy Storage Solution. The price was very reasonable and it was what I was looking for. Being "hands on" I had a lot of questions about how their website worked and the interaction with the credit card processor. Luke done a great job of explaining and calming my fears of something new. Everything was clearly spelled out and I bit the bullet and signed up.

In a matter of a day or so Easy Storage Solution had my site up and running. They transferred my domain and had my webpage running very quickly. The tutorials helped me enter my data and customers in no time flat. I was even able to edit my web page with their easy to use online access.
Kristen helped me set things up and she is very attentive to me as a customer.
After using this online based management site I don't know how I got along with out it. I has cut my time to 1/10 of what I was spending before. I like that since its internet based, two or more people can be logged in at one time; (one entering a deposit and maybe one adding customers) It works very good on mobile devices, which the tenants like. The tenants have great access to their payment history.
Great product and great people to deal with!
I highly recommend it!

Pros

Ease of use, customer support, easy for tenants to use, great reports

Cons

No backup on my computer

Advice to Others

Use this! you will be glad you did.

  Response: Jimmy, Easy Storage Solutions

Date: February 2017

February 2017

 

Hi Mark, you actually can back a lot of the program up on a computer by downloading certain reports to your desktop

 
 

Michael from Sunny's Self Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Easy Storage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This software is great for smaller storage places. (300 or less) It give you a website credit card processing with a 1.99% charge, online rentals, reservations and online pay with credit card and checks. It does not have any in depth reports but for a basic software with all these features for a monthly fee you can't beat it.

 
 
 
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