Easy Storage Solutions Software


 

Easy Storage Solutions software is a web-based management system for self storage companies. The main function of the system is a website that supports credit card processing as well as Internet payments and booking. The site can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections, and perform other crucial processes for self storage businesses.

Easy Storage Solutions has automatic data backup capabilities, carried out with secure servers. Additionally, the move-in and move-out wizard makes the customer turnover process much more intuitive and manageable. The system can generate statistical reports, handle online customer rentals, retain customer contact information, and integrate with google maps.

Recurring payments can be automated within the system, ensuring that no payment is gone unnoticed by the storage company. Site facility maps can also be uploaded to the system. Online booking can be conducted at the website as well.

The system allows storage customers themselves to log in directly and make payments at any time, 24/7. They can also log in to check their accounts or book additional units. This makes the whole process more convenient for both the user business and the customers, making interaction more fluid.

Easy Storage Solutions provides customer support via online tutorial videos and FAQs, sorted by category. An online form also allows customers to send questions for direct feedback and assistance. The company is based in St. George, Utah.

 

Easy Storage Solutions - Easy Storage Solutions - Reports and Statistics
 
  • Easy Storage Solutions - Easy Storage Solutions - Reports and Statistics
    Easy Storage Solutions - Reports and Statistics
  • Easy Storage Solutions - Easy Storage Solutions - Online Customer Rental Page
    Easy Storage Solutions - Online Customer Rental Page
  • Easy Storage Solutions - Easy Storage Solutions - Online Customer Management
    Easy Storage Solutions - Online Customer Management
  • Easy Storage Solutions - Easy Storage Solutions - Customer Tab
    Easy Storage Solutions - Customer Tab
  • Easy Storage Solutions - Easy Storage Solutions - Fee Manager
    Easy Storage Solutions - Fee Manager
  • Easy Storage Solutions - Easy Storage Solutions - Google Maps Integration
    Easy Storage Solutions - Google Maps Integration
Supported Operating System(s):
Web browser (OS agnostic)

124 Reviews of Easy Storage Solutions

Showing 1-20 of 124

 

from Franklin-Trenton Rd Self Storage
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

After 20 yrs in Self Storage I am finally catching up to the "TIMES"

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Likes Best

For my customers to able to pay online and look at their account and update their info is absolutely huge. I was using a very good management software that made life easy. But, now being online and able to look at my database from my phone and I can run my business from anywhere in the world. Its Easier! This was a good move for us!

Likes Least

I did need to change a couple of my business rules to fit the software but the adjustments I had to make were manageable. Hopefully in the future they will be able to make a couple of the rules a little more flexible.

Recommendations

Use Easy Storage Solutions Demo Site to see if it fits your needs. I will say this: Their response time and helpfulness from their Support Team is the best I have experience and I have experienced a lot. Set-Up went very smooth and the couple small hiccups we had were handle quickly.

 

from Central Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Easy, Like Their Name Suggests...

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Likes Best

Easy Storage Solutions is easy to set up and it is easy to navigate around the software to find the task you wish to perform. It is convenient in that there are multiple ways to access specific tasks, such as taking a payment. The software doesn't log off the user when inactive for a period of time. We find this useful when you have customers who are in a hurry and the software is ready to go. There is no shortage of support; by phone, by email or a link through the software where you can perform a search or chat online with someone from ESS. It has a basic look, which is great because it's not distracting. It is not overwhelming to use because of large amounts of instructions you have to read first before you can accomplish anything. We were quite impressed that we received an online rental customer 40 minutes after activating our online presence!

Likes Least

It was difficult to build our facility map and not make it look like I had a few cocktails too many during the building process. It is not something I feel proud enough to put on our website. I know there is a mapping tool out there that enables your facility to build a map that looks more professional.

Recommendations

There are basic written instructions on facility setup but after that you are on your own with the help of support if you need it. Be prepared to give yourself lots of time for setup. Get plenty of sleep prior to building your facility map. The hardest part was setting up our payment gateway as we have never dealt with this before. Definitely a learn as you go process!

 

from Flying Sky Ranch Storage, Inc.
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Easy Storage Solutions has been what their company name says: EASY!

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Likes Best

The personnel at Easy Storage Solutions has helped us step by step to take our company literally from paper files and no internet exposure to an online system that I can access anywhere (and I have). I have even taken customer's payments on vacation! All this for a budget we can afford and THAT was a big issue for us while we were shopping for a provider. I would strongly recommend Easy Storage Solutions to any self storage operator who doesn't want to spend a fortune for service but still wants a system that works.

Likes Least

I haven't found anything that I don't like. Even if I get hung up on something I know all I have to do is call or email their support team and they will walk me through it.

Recommendations

Talk to Easy Storage Solutions! Feel free to talk to me! I would love to give a recommendation.

 

from Riversidestoragesidney
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great Customer Service

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Likes Best

Reasonably priced and the customer service is wonderful. Lots of training videos.

Likes Least

So far I like everything about it. I haven't had any issues.

Recommendations

Always read reviews before purchasing software. Review for price and ease of operation.

 

from Storage Centeum
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Software company review

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Likes Best

Helpful service. When I called in I never felt like I was an inconvenience

Likes Least

I didn't always hear back from them
Right away. However when I did they were very helpful

Recommendations

Once all is set up, it is SO NICE!! No billing, easy record keeping.

 

from All American storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Great software

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Likes Best

Ease of use able to use on mobile customer service

Likes Least

I can't find anything I don't like about this software yet I only had 1 month

Recommendations

You can use your phone tablet or laptopor your pic at office

 

from Oskaloosa warehouses
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great help in tracking tenants

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Likes Best

Software covers most everything and the staff is awesome

Likes Least

Nothing at this point I am liking most all options

Recommendations

Check on the supporteam as it would be hard be there service

 

from The Storage Place
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Awesome program! What I like best? It's very affordable!

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Likes Best

This program offers all the features of other programs without the excessive cost. Customer service is awesome!

Likes Least

Can't think of a single thing. I am very pleased with the service.

Recommendations

I paid high dollar for a program 15 years ago. Used the program for 13 years without paying for upgrades. My computer crashed and I lost everything. I was looking at paying another $800 to replace the program. Found this company online. I no longer have to worry about crashing systems and losing data. I no longer have to purchase upgrades. Just pay the monthly fee and that's it. They do the rest. It has made my life so much easier.

 

from Havasu Superior Storage
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Easy Storage is quick and easy

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Likes Best

Easy Storage lives up to its name. The Software is easy to learn and teach new Employees. The Agents are helpful and knowledgeable about the Software. What I have found, and still learning, is the beat way to create letters for our Customers. There have been recent updates for Easy Storage which seem to always be the best learning experience. Change is good plus getting to know the Agents have been a great experience.

Likes Least

There is not anything to dislike about the Software. I have yet to find anything that I do not like.

Recommendations

Our experience is still a learning experience. Once you get to know the Agents and the Software a person can find Easy Storage a simple way to fit your Storage needs.

 

from SYS Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Great Experience

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Likes Best

Great solution for our facility. Simple and intuitive. Great feature set for the price. Customer service has been incredibly responsive and helpful during the transition from our previous software.

Likes Least

Lacks some of the highest end features and reports.

Recommendations

Great for single facility owners that want some premium functionality but don't need the works. Price can't be beat.

 

from BRT Self Storage, LLC
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

VERY easy to use!!!

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Likes Best

First of all, this product is VERY AFFORDABLE!! It was easy to setup and even link the payment software for our tenants to make payments online. The website for the customers is very friendly for them to use to view their account and may payments online. I like that the software will even send out text and email reminders to our customers. This product makes managing our storage unit a breeze!

Likes Least

They are working on bringing a calendar to the website...this will make it easy to see scheduled move-ins and move-outs. Other than that, nothing at all! I love this software!!!

Recommendations

Take time looking for a product that would work best for your business. This company gave us a demo of how to use this software, so I could see it in action before I paid to get the website setup. The biggest selling point of this software was the no contracts and how affordable the software was! A representative from ESS helped setup this software for our business and even followed up with us a couple times after the software was up and running on our website. A+ customer service!! This product is awesome!!!

 

from Brownstown Mini Storage
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Recently started with Easy Storage, going very well!

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Likes Best

Great for smaller number of units
Customer service is handled well

Likes Least

Nothing yet! Things are setting up and going along well

Recommendations

Customer service is very good. Give they a try! Easy to work with

 

from Gallery Of Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

AWESOME COMPANY - EASY STORAGE SOLUTIONS

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Likes Best

The features this software and company offer the small business owner is HUGE compared to the price.

Likes Least

Honestly - There is NOTHING AT ALL I dislike about this company or product.

Recommendations

If your considering using a different company which I have in the past - compare what your getting for the price, The easy use of their systems and also the value - Look for what the software can UNLOAD off your daily workload.

 

from Storage Mart Temple
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great customer service!! Software works like a charm. Love these guys.

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Likes Best

The software has all of the essential functions to keep us on top of the tenant base.

Likes Least

The customer service is amazing! Easy to use software for clients and managers. Great system for notifying clients and overall a very user friendly product!

Recommendations

Choose Easy Storage Solutions for a dependable, easy to use system with help an email or phone call away!

 

from Roberts Storage LLC
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Great experience very glade I switch to this software

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Likes Best

The ease of use. With just a little exploring was able to get right into how the program works and the customer service is one the best.

Likes Least

I really can't think of any it works for me glade to have it.

Recommendations

Get it and use it. Its a good product they have great customer service to help you

 

from Beins Storage dba AAA Self Storage YORK
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Easy Storage Solutions Storage Unit Management Software is EXCELLENT !

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Likes Best

The ability to manage my business from smart phone and tablet. My Entire Office is Mobile with me wherever I go and I've been able to Rent Storage Units to New Customers at all hours of the day even when offsite and unable to meet customers in person even when 7 hours away from home on vacation. I'm also able to quickly check accounts for expired credit/debit cards or past due account balances. I would be lost without this Self Storage Management Tool !!!!!!

Likes Least

Can't think of anything to "like least" I have yet to find any part of the program that does not meet or beat my expectations.

Recommendations

Take the time to review this product with an online product demo from Ken and the team at Easy Storage as you will very likely find the product to exceed your expectations

 

from Canyon Lake Self Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

Very satisfied.

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Likes Best

I run a small, 30 unit self-storage facility; I did all of the web setup myself, and I maintain all of the online presence, invoicing, collections, etc by myself. The user interface was very straightforward, and daily/monthly web operations are easy and very functional.

Likes Least

I have no complaints; my rep at Easy Storage has always been responsive and helpful.

Recommendations

I only did a little price shopping, and I found the Easy Storage product to be competitive. After I tried out the product features and user interface, I bought in, and I am happy. So, if you want to get set up pretty easily and quickly at a fair price, Easy Storage is a good choice.

 

from BC Storage
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great Experience, wonderful support

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Likes Best

The ease of setup and support. They walk you through the set up and answer any questions or concerns. Customer support has been wonderful. You tell them what your having trouble with they look at it and tell you how to fix it or do it.

Likes Least

When you go to the web site the customer sees the units available, but the price is half way across the page next to the listing for an other unit of a different size.

Recommendations

Try it you'll love it. This has been the easiest program to get use to that I have worked with.

 

from Fort Knox Mini-Storage
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

New to Easy Storage, but liking it!

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Likes Best

We are just finishing up on entering our data into the Easy Storage Solutions program. As with any new program, it is a lot of work and a team effort. Each and every person we have worked with at Easy Storage Solutions has made us feel at ease and has been very helpful. Even though we are just getting started, we are finding that the program is proving to be very user friendly. I am so glad that we decided to go with Easy Storage Solutions.

Likes Least

At this point we are too new to this program to say that we dislike anything. Still exploring.

Recommendations

It is very user friendly and the support team is awesome.

 

from First Class Storage, LLC
Specialty: Self-Storage
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Very patient....

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Likes Best

staff very willing to help, patient as I learn, found at least half of our customer base prefers to use credit cards, our records our online, and not just in a file system....

Likes Least

at this time , our business set up requires me to use both this program and our pen to paper method

Recommendations

Don't be afraid to call and ask questions
both before you purchase the program and afterwards,
requires that purchaser have a moderate amt. of computer knowledge.
Have found that at least half of our customer base, prefer using credit cards.
So must continue to use the old pen to paper method for at least 100 tenants.

 
 
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