Easy Storage Solutions Software


 

Easy Storage Solutions software is a web-based management system for self storage companies. The main function of the system is a website that supports credit card processing as well as Internet payments and booking. The site can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections, and perform other crucial processes for self storage businesses.

Easy Storage Solutions has automatic data backup capabilities, carried out with secure servers. Additionally, the move-in and move-out wizard makes the customer turnover process much more intuitive and manageable. The system can generate statistical reports, handle online customer rentals, retain customer contact information, and integrate with google maps.

Recurring payments can be automated within the system, ensuring that no payment is gone unnoticed by the storage company. Site facility maps can also be uploaded to the system. Online booking can be conducted at the website as well.

The system allows storage customers themselves to log in directly and make payments at any time, 24/7. They can also log in to check their accounts or book additional units. This makes the whole process more convenient for both the user business and the customers, making interaction more fluid.

Easy Storage Solutions provides customer support via online tutorial videos and FAQs, sorted by category. An online form also allows customers to send questions for direct feedback and assistance. The company is based in St. George, Utah.

 

Easy Storage Solutions - Easy Storage Solutions - Reports and Statistics
 
  • Easy Storage Solutions - Easy Storage Solutions - Reports and Statistics
    Easy Storage Solutions - Reports and Statistics
  • Easy Storage Solutions - Easy Storage Solutions - Online Customer Rental Page
    Easy Storage Solutions - Online Customer Rental Page
  • Easy Storage Solutions - Easy Storage Solutions - Online Customer Management
    Easy Storage Solutions - Online Customer Management
  • Easy Storage Solutions - Easy Storage Solutions - Customer Tab
    Easy Storage Solutions - Customer Tab
  • Easy Storage Solutions - Easy Storage Solutions - Fee Manager
    Easy Storage Solutions - Fee Manager
  • Easy Storage Solutions - Easy Storage Solutions - Google Maps Integration
    Easy Storage Solutions - Google Maps Integration
Supported Operating System(s):
Web browser (OS agnostic)

164 Reviews of Easy Storage Solutions

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Michael from Assured Storage, LLC
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great Support and training

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very helpful staff that knows the software well. By phone or email, their response time is quite quick. There's not much that the software doesn't do. You can run your whole business from the website.

Pros

Smart, friendly staff

Cons

none

 
 

Paul from Eagle Bay Storage, LLC
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Owner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are in the storage business and you don't use this service, you are working way too hard!

Pros

Great service, excellent software, seamless integration with QB Online, does all functions required to run the business with ease.

Cons

We haven't found any cons, they are constantly adding features and simplifying the software. Ask and they will try to find a solution to anything.

 
 

Annette from Kraak Storage LLC
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easy indeed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent product.

Pros

The software is very easy to use. On the rare occasion I can't figure something out on my own, customer service is very responsive.

Cons

Entering payments made outside the system is somewhat clunky. Can't seem to send a text to clients without an email address.

 
 

GEORGE from ARMADILLO MINI STORAGE
Specialty: Self-Storage
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

EASE OF USE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

CUSTOMER SUPPORT IS THE BACKBONE OF THIS SOFTWARE. I'M A 60 YEAR OLD MANAGER WHO IS NOT VERY TECH SAVVY.EVERY TIME I HAD A QUESTION I WAS TREATED VERY WELL, NOT LIKE A CHILD AND KNOW MATTER HOW LONG IT TOOK THE STAFF WERE VERY PATIENT TILL I FIGURED IT OUT. IN THAT REGARD KRISTEN IS THE ONE WHO BASICALLY TAUGHT ME THE INS AND OUTS OF THE SOFTWARE AND HELPED ME OUT THE MOST. SHE CALMED ME DOWN AND LED ME THROUGH THE PROCESS TO WHERE I'M VERY PROFICIENT TO THE POINT I CAN HELP OTHER MANAGERS IN OUR COMPANY. WE COULDN'T BE HAPPIER THAT WE ARE WITH EASY STORAGE SOLUTIONS. GEORGE

Pros

EASE OF USE LIKE THE TITLE AND ESPECIALLY CUSTOMER SUPPORT. WE HAD AN OLD DOS SYSTEM AND IT WAS LIKE GOING FROM A SKATEBOARD TO A LEAR JET IN AN INSTANT. THE SPEED OF THE SYSTEM IS WONDERFUL AND THE REPORTS DO IT ALL.

Cons

UNFORTUNATELY WE CHARGE THE FIRST MONTHS RENT AND PRO RATE THE SECOND MONTH WHICH ALLOWS EVERYONE TO PAY ON THE FIRST OF THE MONTH THERE AFTER AND THERE ARE A FEW GLITCHES IN THE SOFTWARE THAT I THINK THAT NEEDS TO BE FIXED BUT ALL IN ALL WE ARE ABLE TO WORK IT OUT.

 
 

Judy from Stonebrooke Self Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Getting it together

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product at a great price. They are constantly improving and growing. I looked at many programs, and I'm so glad I went with Easy Storage Solutions.

Pros

Price, ease of use,, and support.

Cons

Can't think of any.

 
 

Dan from Lakeshore storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am in new business owner and not that great with computers. Easy Storage solutions have made it easy for me to set up my new storage business. Great customer service and always willing to help.

Pros

Easy to use

Cons

Have not found one yet

 
 

Jana from High Horizon Self Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Works great for our needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We took over a company that already had this software in place. We received very little, if any training, and it was easy to figure out and we keep discovering more and more reports available online that gives us invaluable information. They are consistently updating their program and trying to make things even better. They have been pretty good to answer our phone calls and get us the help we need in a timely manner also.

Pros

Easy of use and the cost.

Cons

The fact that you can't add and delete entries with whatever date you want. The date is always current, so you can't correct errors too easily without it looking a little confusing.

 
 

Joe from Seippel Road Storage
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

great customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very prompt customer support, and a good price. It takes a lot of tasks off of my plate. Easy to configure.

 
 

Terry from Mini and Maxi Storage...Photo Card Specialists Inc...Awards and More
Specialty: Self-Storage
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Very Positive Review for Storage Unit Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We purchased this software about two years ago to help operate our storage company that has over 100 units. As we have several other companies, two of which are over 30 years old, we have had our share of software to either help run the actual company or to run our many pieces of equipment within the various companies.
Although I have never given a recommendation about any software we purchased, I feel it is appropriate to say that this software has been absolutely perfect and that it works way beyond what we were expecting.
One last comment. My staff has made a couple of minor recommendation to the software staff and they made the adjustments while on the phone.

Pros

Very powerful program.
Very reasonable cost.
Called three times in the past with questions and questions were answered immediately.
They must never sleep.

Cons

No cons whatsoever.

 
 

Bob from Unsworth storage
Specialty: Commercial
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Easy storage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using the software for 2 months now. This product is far superior to our previous software being cloud based. And at 1/12 of the price it's hard to say no. Easy to set up as well.

Pros

Ease of use

Cons

Reservation of existing rented units

 
 

Keith from Tottenham Road Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Easy Storage Solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using the software for approximately 2 weeks now and have flown through getting set up. Everything has been fairly straight forward with the setup. We have done it ourselves with little help or guidance as very easy. Any questions we have had we have either called or used the online web help and had an immediate response to our question. Customer service has been fantastic always quick, friendly and knowledgeable. Great product.

 
 

Chris from Legacy Rentals
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Great, affordable software program for small storage units business owner.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We started out with 10 storage units, but when we expanded to 50, I knew it was time to get some outside help because Excel just wasn't cutting it. The things we love about this software: 1) our customers have their own accounts, so they can look at their information at any time, 2) our customers can pay online (this has been really helpful for our out-of-town customers), and 3) this software does the invoices for me (which saves me hours of work at the end of the month)!! Also, like that we can update from anywhere: our phone, laptops, tablets, anything with an internet connection. We can see easily which units are available or closed, whereas before someone had to check the Excel file at home. This software is a true blessing, and we are glad we switched over!!

Pros

1) online pay
2) makes invoices automatically
3) texts customers payment reminders
4) easy to access

Cons

I'd like to see an option, with a clear easy tab that show what money is being taken in and what money is being taken out each month. That would make my life easier!

 
 

Jennifer from Got Stuff Storage LLC
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love that the product combines several products into one software. It allowed me to streamline my business into one software instead of using 3 different products. Customer service is great! They are always checking in to see how things are going and are eager to help get the website all set up. Thanks!

Pros

Love that it combines the functions of several software packages into one easy to use package. It allows you to rent units online, online bill pay, tenant accounting and a website all in one!

Cons

Website editing is not as straight forward as other website software. Drag and drop functionality would be nice.

 
 

Tayler from Bloomfield Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Software System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Easy Storage Solutions for about a year now and have loved it from the get-go. It was easy to switch everything over from our previous software company and the staff was incredibly helpful. One of our biggest setbacks with the previous software system was their customer service. The customer service with Easy Storage Solutions is phenomenal. We've worked very closely with the representative she always gets back to us as soon as she can- which normally is within a few minutes.
They have been great to us and we really enjoy the actual software. It's easy to use and has everything we need!

 
 

Trudy from The Toy Shed
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is the 2nd program we purchased - this one is so much easier to use. Very happy with the product!

 
 

Gwen from The Storage Place
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Time Saver!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy Storage Solutions has saved me so much time! Love the program and love the support staff! I would highly recommend it to any storage facility owner or manager.

Pros

Cost effective. All other programs were way too expensive and required purchasing updates. With Easy Storage you just pay a low monthly fee and the updates are automatically done for you. No extra cost. No stress.

Cons

Haven't experienced any cons.

Advice to Others

Definitely give this program a try!

 
 

Pete from Pete's Storage
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Business Partner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The team at Easy Storage Solutions is a partner, not a vendor- Great Customer Service and Value for the money!

 
 

Kaye from In-Between Storage
Specialty: Self-Storage
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Easy Storage Solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy Storage Solutions is easy to use and they provide great support.

 
 

Becky from Outback Storage II
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Outback Storage II

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am a new customer and this is the first month the software has been fully up and running. I am still learning how to use the system but the more I use it, the more I understand it. It took some time transferring my customer information into the software but that is to be expected.

Pros

The text and email invoices, as well as late notices being sent out automatically, are a plus. My previous program did not have that feature and it was not accessible through the internet. Having the credit card processor integrated into the software also saves me a lot of time. I am no longer making double entries.

Cons

I have customers who are confused by the invoices that are sent out. When setting up each customer you need to make sure you have all boxes checked (text, email, etc) because otherwise, you have to go into each individual account and check the corresponding boxes. Not a huge deal but somewhat time consuming.

Advice to Others

I am very pleased with the customer support. Anytime I call or email, they immediately respond to my questions with easy to understand directions. I also get personal emails asking me how I am doing and if there is anything I need help with. They treat you as if you are the only customer they have.

  Response: Jimmy, Easy Storage Solutions

Date: February 2017

February 2017

 

Hi Becky, thanks for your review. There is actually a global setting that turns on all invoicing and email and text invoice reminders. Sorry you did not see that feature before you went in and edited the notification preferences on a tenant level.

 
 

Leon from 1750 Storage Solutions, Inc.
Specialty: Self-Storage
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Good Software and Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a startup Storage facility and the staff has been very helpful and courteous. The software has been easy to follow and implement

Pros

Web-Based, customizable

Cons

None to date

 
 
 
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