SKYLINE Property Management Software


 

SKYLINE from SS&C Technologies is a web-based property management and accounting solution suitable for small to midsize real-estate firms. Designed to handle an array or key operations, SKYLINE is capable of offering integrated tools for property management, accounting, tenant and lease management, financial reporting, maintenance scheduling and work order management.

Key features in SKYLINE include a real-time reporting dashboard which allows users to review and assess the performance and operations of all properties from a single screen, an integrated stacking plan which provides color-coded details down to the unit level.

At its core, SKYLINE provides GLAP accounting, tenant and lease tracking, customer relationship management, budgeting, automated scheduling and invoicing of complex pass-through calculations and escalations, ACH for accounts receivable and accounts payable, bank lockbox, web-based tenant payment portal for on-line payments, document management, insurance tracking, lease expiration monitors and much more.

SKYLINE is suitable for commercial, retail, industrial, residential and mixed-use properties of all sizes.

 

SKYLINE Software - Reporting
 
  • SKYLINE Software - Reporting
    Reporting
  • SKYLINE Software - Accounting
    Accounting
  • SKYLINE Software - Lease management
    Lease management
  • SKYLINE Software - Room availability
    Room availability
  • SKYLINE Software - Data analytics
    Data analytics
  • SKYLINE Software - Dashboard
    Dashboard
  • SKYLINE Software - Work order information
    Work order information
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP

11 Reviews of SKYLINE Software

Showing 1-11 of 11

 

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Tammy from Olive Real Estate Management
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Skyline Property Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software is relatively easy to use once you've learned the ins and outs of it. I have been using it for over a year and there are still issues that come up that I need support for. The processes of month end close are cumbersome. When entering a new property into Skyline it is very cumbersome and steps heavy. You have to go to approximately 5 -6 different areas in the program to get a property set up from start to finish. If you close the month there is no way to go back and fix a mistake, not even a description. Preprinted forms are a beast to line up properly.

Advice to Others

Do your research, know what you are looking for in a property management software.

 
 

Hovhannes from Atesian Properties
Specialty: Commercial
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Worst software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is the worst software I Have ever used. The product always has glitches and errors. Very difficult to use and horrible customer service. The salespeople in Detroit were just liars.

Advice to Others

Do not buy this product.

 
 

Dan from Johnson Group
Specialty: Commercial
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Poor understanding of commercial real estate and accounting by trainer of system

Ease-of-use

Functionality

Product Quality

Customer Support

Training was awful. Recommended set up result in numerous general ledger errors which was extremely time consuming to remedy. Still uncomfortable with its proper operation. They had to bring in outside consulting give recommendations to fix portfolio set up. All work fell to me to fix. I have never been more disappointed in a purchase in my life. Made MRI look user friendly.

Pros

Still searching for those

Cons

All of it

Advice to Others

Stay away.

 
 

Kimberly from ROC Inc
Specialty: Real Estate Developer
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Skyline Property Management Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I have been using this product for almost two years now. I like the tenant detailed information but I sometimes struggle with the financial aspects of the program. I am an accountant however, and probably have high expectations for the financials.

Pros

There is good tracking of tenant charges and payments. The occupancy ledgers are fairly detailed and there is the ability to add a lot of information for each tenant.

Cons

I don't like that you have to manually post transactions into the general ledger. The financial reporting requires an add on (Cumulus Reports) in order to get nice custom reports. There is functionality for custom reports but it's not very robust.

Advice to Others

I would recommend this program for it's ability to track many tenants and house multiple properties at the same time. The reporting is enhance with Cumulus Reports but basic reports are available at not extra cost.

 
 

Brittany from Fitzsimons Redevelopment Authority
Specialty: Commercial
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Skyline Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Skyline is not user friendly. The interface looks like a blast from the past (think Windows 95). You cannot work in multiple screens at one time. Functions are not intuitive and processes require more time to complete than if done manually. Re-work is often required when work does not save (even when the user saves) or when the system has an error (which is constant). There is no robust search option like other Property Management tools (i.e. MRI or Yardi), which makes it difficult to quickly access information.

Pros

The software is more affordable than its competitors, but it is not worth the cost. Users are better off utilizing QuickBooks and/or Excel for record keeping.

Cons

There are several. Namely, that the software does not work as intended or needed. There are so many clicks/steps required in order to complete even basic actions (vs. a simple 1,2,3). Constant glitches and overall product faults.

Advice to Others

Do not purchase this software if you are looking for something that will consistently work and streamline your operations.

 
 

Jennifer from Olive Real Estate Management
Specialty: Commercial

August 2016

August 2016

Not User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Customer support is quick to get back and help to remedy issues.

Likes Least

This product is not very user friendly. When setting up new properties you have to enter in information repeatedly as it does not populate other aspects of the property information sheets.

Recommendations

Find a software that is more user friendly and does not make you repeat information while setting up new properties.

 
 

Heather from Olive Real Estate Management
Specialty: Commercial

August 2016

August 2016

Skyline survey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Once you have Skyline down, it is very easy to navigate and figure out where you need to be for certain tasks.

Likes Least

My only dislike of Skyline is the fact that it takes a lot to build knowledge of the software with no real help manual or the lack of support from Qualitech.

Recommendations

The suggetion I would give to others evaluating a specific software would be to throughly do your research on each product to assure the software best meets your needs.

 
 

Morgan from Olive Real Estate Group
Specialty: Commercial

August 2016

August 2016

Easy Accessibility

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I find this software easy to use for the most part. It is easy to enter and access information.

Likes Least

I find myself entering the same information over and over again in different areas. I feel it should have the capability to transfer data to appropriate areas and/or have a copy feature.

Recommendations

Get to know the software support team as there is no manual to refer to.

 
 

Mary from Coury Properties, Inc.
Specialty: Commercial

January 2016

January 2016

Bad customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ability to run prior year statements through Cumulus

Likes Least

I have used this software for 15 years. While their support staff is very friendly, they do not follow up, you will spend a fortune trying to keep it running. Today I was forced to make a one sided entry in order to balance the books. In the last two years, we have thrown money towards fixing a problem and it is still not fixed. We are dumping this software for QuickBooks after using for 19 (nineteen) years.

Recommendations

Look around first. While this product is great and their support will not follow through. If you have problems with data, YOUR problem, not theirs. The support will blow you off. You are better off with another software.

 
 

Jill from Havener Companies
Specialty: Commercial

May 2015

May 2015

Not user friendly for commercial portfolios

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the fact that it is not a monthly fee and we can store it on our computers. The sales staff is great.

Likes Least

The help doesn't answer your questions. The manuals are all geared toward apartments and you cannot call to get assistance without being charged even if your contract states so many hours of support is included. We have commercial properties. Until you are in the midst of setup you don't realize the differences and questions to ask. You'll have to send many emails and make multiple phone calls to get charges reversed. They won't call you back. Implementation to them, means downloading the software. Our controller has setup and worked on multiple management systems and I have a Yardi trainer that have been trying to get us up and running for a year.

Recommendations

May be great for apartments with uniform unit sizes/layouts. Commercial setup is much more complex with no 2 units the same and tenants having multiple units, expanding into multiple units / reductions, etc. Unless you have someone that knows Skyline inside & out don't go with it for commercial.

 
 

Dave from Center Associates Realty Corp.
Specialty: Retail

December 2014

December 2014

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product has given my company the ability to track all relevant information to our business in one place, greatly increasing our productivity and efficiency.

Likes Least

The product is difficult to navigate at times, but we are still training, which I imagine will solve this.

Recommendations

This product is great for small businesses as it is more affordable than its competitors. I have not seen any significant lack of capabilities compared to those competitors.