TenantCloud Software


 

TenantCloud is a free Web-based property management system designed to meet the needs of landlords, property managers and real estate professionals. The system offers property management, tenant management, marketing functionality and accounting.

The main dashboard displays the core features of the system for quick access: users can add new transactions, tenants, properties, work requests, messages or applications with one click. This screen also shows total occupancy, lease expierations, recent property listing, payments and outstanding rent payments.

Users can also view properties in a list form, with images and financial information for income, expenses, net cash flow and outstanding balances. Property managers can directly message tenants to address any questions or problems quickly.

Finally, users can view rental applications, which show status of each as well as rent amounts and contact information.

 

TenantCloud - Dashboard
 
  • TenantCloud - Dashboard
    Dashboard
  • TenantCloud - Properties view
    Properties view
  • TenantCloud - Property unit view
    Property unit view
  • TenantCloud - Messaging
    Messaging
  • TenantCloud - Lease view
    Lease view
  • TenantCloud - Applications
    Applications
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

27 Reviews of TenantCloud

 

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Software Advice Reviews (7)
More Reviews (20)

Showing 1-7 of 7

Yaakov from Flasko Management
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Smooth sailing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

very economical for starting out in property management. Very easy to use with a great interface that is powerful enough for small management companies

Cons

The tenant payment system is a bit tricky to set up and cost more money than anticipated. Its accounting features are not powerful enough.

 
 

Salah from UNDP
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Best cloud website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have been using TenantCloud more than a year now and during this time they have changed a lot, they have updated the site to be one of the best and easy online websites to use for your real estate work. it makes you followup all payment, contracts and more.
for me its one of the best cloud application that I used during the past years and I think they would be better during the time as they keep updating the website.

Cons

I dont think i have that much to say but for me maybe they need to update the design of the receipt payment.

 
 

Molida from Kchao & Kchao Holdings LLC
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Best Free Property Management Software Online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how this software is free -up to 75 units at least- and that it's web-based so I am able to access it anywhere. I also like how easy it is to use and navigate. It provides landlords with up to 75 units for free, Easy-to-use Accounting, Marketing Website, Unlimited Tenants, Online Communication, Cloud Storage, Customizable Income/Expense Reports, Maintenance Staff Management, Online Rental Applications, Free Rental Payments, Online Maintenance Requests, and Automated ACH Payments from Tenants.

Cons

It does not provide a simple income and expense report, instead, it has a rent roll report that provides information for each unit individually, which is way too long of a report to print out.

 
 

Rebekah from Freeman & Co.
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Editting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

great for staring out

Pros

Tenant cloud offers maintenance request and accounting and gives the ability to connect your tenants and owners to tenant cloud.

Cons

does not offer enough editing space on the tenants lease and or contact info. Needs more options to split up payments.

 
 

Bernice from dca realestate holdings llc
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

freezes up, waste of time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

First off you cannot get anyone on the phone to talk to you, second, you put information in and it starts freezing if you do get to put the information in along with tenants information it still shows that the property is vacant, would not recommend this software.

Advice to Others

Don't purchase, you can't even speak with someone on the phone to walk you through.

 
 

Claire from CD Properties
Specialty: Apartments / Multi-family

December 2015

December 2015

I found what I was looking for

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We are a small property management company and we were looking for a solution to manage our 20 units. I found tenantcloud on biggerpockets. At first I wasn't sure, but when I signed into the system well, I was pretty impressed. User friendly and has an option to collect rent online. I'm still getting into the system, coz it's really huge. But I like it.

Likes Least

It would be great to make some tutorial videos. This can help to understand how everything works faster.

Recommendations

Take a notice how the system navigates. Also, social activity is important for us. So take a look what they do outside the software.

 
 

Jerry from self-employed rei
Specialty: Residential / Single-family

October 2015

October 2015

8 from 10, I'm happy with it overall

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

After 3 years in property management with several previous software vendors I have found Tenantcloud and I could not be happier. It handles everything I need, that’s what I call end to end solution. They have recently released the design and I love it. When I signed up I was a bit confused with their pricing model ( they claimed to be free for 75 rental units) but it is actually free for 75 units with unlimited tenants and personal listing website. Can’t say this is the best solution on the market since I haven’t tried all of them, however, it is just perfect for diy landlords like me.

Likes Least

Some features are currently under construction but the support team promises to launch them soon.

Recommendations

It's free so give it a try, and it's nice you don't have to enter any credit card info

 
 
 
Showing 1-20 of 20

Chris from Six Rock Properties LLC

August 2017

August 2017

Intuitive User Interface and Great Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organization

Pros

You cannot beat the functionality for the price. No ridiculous learning curve like Rent Manager or other high priced software. Perfect for those managing <200 units.

Cons

Would like to see more customized reporting. Customer support could be quicker but still responds within 48 hours.

Source: Capterra
 

Raj from HappyHomesEdmonton

June 2017

June 2017

TenantClous is a Great Free tool for new and experienced Landlords alike!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Tenantcloud is very easy to set up and use. It took me a couple of hours to set up my 5 rental properties. I also like the fact that I can:
Advertise my vacant properties online using the software
Communicate with my tenants through the software
PLUS there are plenty of features in the FREE package that I have not yet explored!

Cons

Although it can handle up to 75 properties in the FREE package, there is only 512MB storage to support that many properties, which can be limiting when you want to upload good quality pictures, lease documents etc for each property. One improvement could be the ability to purchase additional storage at a reasonable price OR the ability to link the pictures and docs from another storage facility.

Source: Capterra
 

Jon from Cirrus Properties, LLC
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Free? Awesome!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I am so glad I found TenantCloud.com! It is perfect for the owner/investor. Great job! Support their vendors to ensure this business model works. Thank you!

Pros

Ease of use, great looking, does the jo for the small investor.

Cons

Haven't found any yet!

Advice to Others

Dead cold simple to use. No, I do not work for the company.

Source: Capterra
 

Jaunius from Ursules projektai

December 2016

December 2016

Interesting app.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Looking for a solution - i run renting bussiness, looking for cloud IT programm. Want to explore Tenantcloud.

Source: Capterra
 

Raj from HappyHomesEdmonton
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Great Software for Small to Medium Landlords!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started using tenantcloud a few months back and I am very impressed with the fact that there is a continuous improvement program where the Customer Support team listen to the customers plus it is FREE! Wow! One thing I would like to see is: increase in storage capacity not linked to number of properties - If TenantCloud can provide additional storage for a fee as a separate feature, that would be a great addition!

Pros

Ease of use; Listing Website

Cons

N/A

Source: Capterra
 

Rosa from CD Properties
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

We manage our 15 units for free

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I heard about tenantcloud last year from a friend of mine. I wasn't hurrying to sign up. Most of the time free softwares end up poorly. I was using buildium, but it was too expensive. I signed up a while after tenantcloud integrated background checks. It's been half a year since and I'm loving it. Online payments, tenant screening and reports. We use it for our 15 units and everything works great. The system is very easy and customer support is great. I recommend it for small landlords, it's perfect.

Pros

It's free, it has online payments and a great customer support.

Cons

Waiting for criminal report to be integrated.

Source: Capterra
 

Sherrie from Clark Properties of LA

January 2016

January 2016

So far so good!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I strongly recommend TenantCloud. The app is so easy. My tenants pay with PayPal and I have all the financial reports ready in one click. Great accounting. Thanks for making rent payments a breeze!

Source: Capterra
 

Nathan from Just a landlord

November 2015

November 2015

Great idea & looks great

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

TenantCloud seems to be a cost effective service for both landlords and tenants.
I was first a bit confused with the connection system but after a while I found it and successfully connected with my tenants so they can pay rent and communicate within the system (btw I love the chat). Overall it looks like the system is better for landlords as of now.

Source: Capterra
 

Shimon from SPAL

September 2015

September 2015

Lacks major features, very new product, but quickly developing

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This is truly raw product and, in my opinion, not ready for prime time. I discover more and more features I miss which normal user would expect to be there, such as inability to delete user after he added or inability to add another tenant to the lease once you moved person in, inability to mark payments as received if you add tenant in the middle of the lease. And so on and so on. The customer support is very responsive, though. At least somebody listens! It has great potential, but for now it's not very practical product in my opinion. I am not sure how all other reviewers are using it (I do not assume those are fake reviews), but even simple functionality is challenging at this time. I would not recommend this product at the time of writing, but would revisit it a year later if it's still alive.

Source: Capterra
 

Brian from Cruz Properties

September 2015

September 2015

Easy rent collection

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

TenantCloud has changed the way we manage single family homes, as all the processes became much easier. Easy accounting and rent collection, I don¿t need to calculate everything by myself now. And they even don¿t charge me for using it.

Source: Capterra
 

David from DIY landlord

August 2015

August 2015

Simple and free

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I think it's great you have all these options to manage your property such as work orders, tenant profiles, property profiles, and on and on. But for someone who would just like to setup one property with new tenants to collect rent you have to input an awful lot of data.

Source: Capterra
 

Olexandra from Profiter

July 2015

July 2015

Unlimited units

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

From someone who was looking for the right solution for a while now, this is the one that matched all our needs. It is very easy to use and organized. I would definitely recommend it to p. managers/landlords who are working on property management or leasing. By the way, there's an option to manage more than 75 units for free (officialy) if you are going to add your tenants. Apparently they are looking for the ways on how to attract more tenants and giving away unlimited units for landlords and property managers.

Source: Capterra
 

Diana from TB

June 2015

June 2015

Most complete software on the market

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Most complete software on the market. Easy to use and easy to set up. Love the free rental payments.

Source: Capterra
 

Margaret from DIY landlord

June 2015

June 2015

Love the concept

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This seems to be a great option from small property owners. I love the concept but still waiting for the landlord portal ui update. Hope it is coming soon

Source: Capterra
 

Scott from SW Properties

May 2015

May 2015

Not bad

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have nine single family rentals and was paying for marketing, rent collection and accounting all separately at just over $145/mnth. This does all of it .....for free. Their system is actually better than what I was paying for, so I hope it stays free. I love it.

Source: Capterra
 

Mike from MF Properties

May 2015

May 2015

Small Landlord and Love it

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Tenants get their own portal to pay rent it goes right to my bank account. The only time I go to the site is when I get an email maintenance request, which I hit a button and send it to a guy that I use to do maintenance. It keeps track of all my accounting and information on its own. This is unbelievable. Four months and loving it.

Cons: I can't pay the maintenance guy or at least couldn't find where to set up payment to him. I wish I could set up my mortgage connected with the properties as well.

Source: Capterra
 

George from Real Rentals, LLC

April 2015

April 2015

Can't believe it's FREE!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Love it! Can't believe it free. I have been using for one month and use it to communicate with all of our 50 tenants. The marketing website is amazing. It is really a full property management system for free. Maintenance and payments all done within the system, which save so much time.
I did have an issue with putting in some previous information and contacted customer service, but it took a couple days to get it fixed. They did fix it though. Has my recommendation.

Source: Capterra
 

Greg from GProperty

April 2015

April 2015

I've found the one!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

And I mean exactly the software. Finally I got a great system to manage my properties. I have tested approximately all of them. After a month of using tenantcloud I'm finally satisfied. Accounting is quite easy and they do not charge for using the system. I didn't have to give my credit info. Everything is clear and you see how it works for you.

Source: Capterra
 

Dil from Singh Property's

December 2014

December 2014

Very Buggie, no customer service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The idea and features are great in the site. The issue is there are still tons of bugs, and customer service will not help. Takes days to get ahold of something and even then you might not get a fix. The features I like and they are still running beta so hoping the new version is a lot better with more customer support/service.

Source: Capterra
 

Doug from GreaterChicagoInvesting

March 2014

March 2014

We started using EvaProperty.com 3 months ago at our company

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We started using EvaProperty.com 3 months ago at our company. Very simple and transparent software overall, but still it's better for a small and medium property holders. However, I can strongly recommend Evaproperty for its accountiong, online rent collection possibilty and free marketing website, btw sign up is free
Pros: very useful accounting, personal website with design templates, vendor, maintenance and tenant portals, easy design, no unnecessary expensive "bells and whistles" other softwares have. And the pricing is good.
Cons: high custom domain set up fee, no ROI indicator, too many updates.

Source: Capterra