GoFrugal POS Software


 

GoFrugal POS is a retail software solution available for both cloud-based and on-premise deployment. This software is geared toward retailers across a variety of industries with multiple locations, and e-commerce integration is a key feature.

GoFrugal’s inventory management module allows users to generate inventory reports, fill orders for customers and set up automated ordering. Users also have access to a customer database that can track purchase and payment history, as well as personal details about customers such as birthdays and anniversaries.

The point of sale (POS) module allows users to award sales commissions, apply discounts to items and set security levels for different employees. GoFrugal also has a retail accounting module with a general ledger, accounts payable and accounts receivable features. Users can also process payroll in this module.

GoFrugal is licensed either on a yearly or semi-annual basis. A mobile app is available for Android and iOS. It is offered worldwide.

 

GoFrugal POS - Sales module
 
  • GoFrugal POS - Sales module
    Sales module
  • GoFrugal POS - Stock ledger
    Stock ledger
  • GoFrugal POS - Loyalty programs
    Loyalty programs
  • GoFrugal POS - Accounting
    Accounting
  • GoFrugal POS - Reports
    Reports
  • GoFrugal POS - User details
    User details
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

8 Reviews of GoFrugal POS

 

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Software Advice Reviews (3)
More Reviews (5)

Showing 1-3 of 3

farooq from happy & healthy foods
Specialty: Grocery / supermarket
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Excellent Product but worst after sales service

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

amazing Software is very good and very vast with a load of features. most of the needs of any shopping

Cons

training people are worst. it needs at least 2 to 3 days for a basic training and these trainer finish training within 3 hour that also continuously taking calls on mobile from other clients during training period.

 
 

Rohit from Jocose
Specialty: Restaurant
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Good product but bad after sales support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used this product for 15 months without any problem but after that I needed the support. Then I realized I have not been dealing with the best.

Pros

1. Good product
2. Easy to use
3. A lot of features for a restaurant
4. 24 x 7 online customer support

Cons

1. Bad software training
2. Bad after sales response if one calls for help
3. The executives at online 24x7 support are not very mature and understandable.

 
 

RAHUL from MACRO PHARMA
Specialty: Pharmacy
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Worst Service From Support Team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Worst Service From Support Team, Many Queries Pending Not Solve Yet, They don't respond properly , waste of buying the software

Cons

Worst Service From Support Team, Many Queries Pending Not Solve Yet, They don't respond properly , waste of buying the software

 
 
 
Showing 1-5 of 5

Govindan from IT Consultant
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Very Good product to use and adapt

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

1 Real time Inventory update
2. Customer Loyalty
3. Better Outstanding plan

Pros

Real time Reports
Metrics covering all the modules
Good Deployment Team
Mobile Friendly
Ease of use
Proper Training and support

Cons

After Sales support has to be extended through Onsite visit for Few more time
They can include Training camp if they could not make the visit.

Source: Capterra
 

kripasankar from LAD

January 2017

January 2017

The best POS software available in the market. Timely support and frequent updates.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using GoFrugal solutions for several years and it has never fallen short of my expectations.

Source: Capterra
 

Gaurav from Lub Lub Lebanese

April 2016

April 2016

Poor Design, Inflexible Service, Poor Retainership

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have a startup company(a restaurant in Gurgaon) and purchased GoFrugal POS on annual contract. The first call from Gofrugal, Selling of software, Sales and setup was done as swift as possible. I was impressed. The first bummer was when I had to avail software training within 1-2 weeks, else my "training period" will expire and I will have to pay for software training later. The software training is 30% cost of the whole software. Bizzare but true.

The online support definitely works very well. You call them and they are ready to offer you help. The problem is, what all help they will offer you free of charge. We had to ask them enable to enable printing KOT and were told about charges that would need to be paid.

The problem is - when you are new in business, such things are not well known to you as business and GoFrugal kept surprising us with basic facilities coming out to be chargeable.

The biggest problem is the poor user interface of product - this is an old school design and when I started to use it, I realize the software poor user interface slows me down as the time to complete one transaction is long. For e.g, when I have to take an "home delivery order" the interface is badly designed and it will take anything from 1 mins to 3-4 mins to take 1 order, which is not acceptable. it slows the capability to process orders.

Do research yourself or ask for trial and use it well before making an opinion.

Source: Capterra
 

Albert from Palanippa stores

March 2015

March 2015

Easy to Use, Good Software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Excellent retail pos software for all type of business. Billing made easy and faster.

Source: Capterra
 

sri from Ganashyama

November 2014

November 2014

Retail Software - www.gofrugal.com

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I am extremely satisfied by GoFrugal retail software because I have already experienced with 2 local software for my shop but I am not satisfied so finally I tried GoFrugal POS and I got a complete solution for my store billing, Inventory tracking, customer loyalty management, tax calculation and more.

Source: Capterra