GoFrugal POS is a retail software solution available for both cloud-based and on-premise deployment. This software is geared toward retailers across a variety of industries with multiple locations, and e-commerce integration is a key feature.
GoFrugal’s inventory management module allows users to generate inventory reports, fill orders for customers and set up automated ordering. Users also have access to a customer database that can track purchase and payment history, as well as personal details about customers such as birthdays and anniversaries.
The point of sale (POS) module allows users to award sales commissions, apply discounts to items and set security levels for different employees. GoFrugal also has a retail accounting module with a general ledger, accounts payable and accounts receivable features. Users can also process payroll in this module.
GoFrugal is licensed either on a yearly or semi-annual basis. A mobile app is available for Android and iOS. It is offered worldwide.
Rohit from Jocose
Employees number: 2-10 employees
I have used this product for 15 months without any problem but after that I needed the support. Then I realized I have not been dealing with the best.
1. Good product
2. Easy to use
3. A lot of features for a restaurant
4. 24 x 7 online customer support
1. Bad software training
2. Bad after sales response if one calls for help
3. The executives at online 24x7 support are not very mature and understandable.
RAHUL from MACRO PHARMA
Employees number: 11-50 employees
Worst Service From Support Team, Many Queries Pending Not Solve Yet, They don't respond properly , waste of buying the software
kripasankar from LAD
I've been using GoFrugal solutions for several years and it has never fallen short of my expectations.
Gaurav from Lub Lub Lebanese
I have a startup company(a restaurant in Gurgaon) and purchased GoFrugal POS on annual contract. The first call from Gofrugal, Selling of software, Sales and setup was done as swift as possible. I was impressed. The first bummer was when I had to avail software training within 1-2 weeks, else my "training period" will expire and I will have to pay for software training later. The software training is 30% cost of the whole software. Bizzare but true.
The online support definitely works very well. You call them and they are ready to offer you help. The problem is, what all help they will offer you free of charge. We had to ask them enable to enable printing KOT and were told about charges that would need to be paid.
The problem is - when you are new in business, such things are not well known to you as business and GoFrugal kept surprising us with basic facilities coming out to be chargeable.
The biggest problem is the poor user interface of product - this is an old school design and when I started to use it, I realize the software poor user interface slows me down as the time to complete one transaction is long. For e.g, when I have to take an "home delivery order" the interface is badly designed and it will take anything from 1 mins to 3-4 mins to take 1 order, which is not acceptable. it slows the capability to process orders.
Do research yourself or ask for trial and use it well before making an opinion.
Albert from Palanippa stores
Excellent retail pos software for all type of business. Billing made easy and faster.
sri from Ganashyama
I am extremely satisfied by GoFrugal retail software because I have already experienced with 2 local software for my shop but I am not satisfied so finally I tried GoFrugal POS and I got a complete solution for my store billing, Inventory tracking, customer loyalty management, tax calculation and more.