MyTime Software


 

MyTime is a complete online scheduling platform for businesses to create profiles and take appointments. It provides point-of-sale (POS) (via e-commerce) and customer management, and is suitable for small business hair salons, spas, auto shops and many other appointment-based businesses. 

Consumers search MyTime’s marketplace to find the business they seek, and MyTime then supports the scheduling and payment of the appointment.

Through its applications, MyTime enables users to manage customers and their appointments, calculate employee payroll and track employee performances. MyTime also features custom reporting for users to track sales and other measurable data.

Additionally, MyTime enables businesses to send appointment confirmations and reminders to customers. With this, businesses can see which customers haven’t confirmed and can then give them a follow-up call.

MyTime is a Web-based solution that is priced per month per location. It has multiple packages for businesses to choose from and also offers additional add-ons. It features Android and iOS mobile apps.

 

MyTime - Scheduler
 
  • MyTime - Scheduler
    Scheduler
  • MyTime - Mobile client list
    Mobile client list
  • MyTime - iOS
    iOS
  • MyTime - Push notification
    Push notification
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

76 Reviews of MyTime

 

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Software Advice Reviews (4)
More Reviews (72)

Showing 1-4 of 4

Phil from Pretty Pets
Specialty: Pets & supplies
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

A Groomer's Dream!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using the mytime.com Scheduler for almost a year now. They really focus on making it easy for my customers to book a grooming appointment online and help me with client retention. It's easy for me to book multiple dogs in an appointment, remind clients that an appointment is coming up, and ask for a review when they leave. The greatest thing, all of this happens automatically, so I can focus on my business while the software handles the rest!

Pros

Easy to use, intuitive, better than all of the other online booking platforms I have tried in the past.

Advice to Others

Definitely give this a try. If you use the free trial option, go all the way and really use the software, don't just let it sit. You will find so many features available that are not offered by other companies, but at the same price!

 
 

Jason from EZ Lube
Specialty: Auto & parts dealer

August 2016

August 2016

Big fan of MyTime

Ease-of-use

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Value for Money

Likes Best

My shop started using MyTime a few months ago and it's good. We didn't take appointments before. People would drive up, wait in line. Customers like calling ahead and a lot of them just go to the website now. It's been great to track customers history and cut down on slow times.

Best thing is that we can be dirty doing an oil change or whatever, and we barely have to touch the computer to see the schedule. or techs will check their phones. Pretty cool!

Price is great and it's been great for business. Happy with MyTime!

Likes Least

mmm I can't think of any complaints. Maybe it would be nice to be able to order parts through it too so maybe someday!

Recommendations

check out mytime and give them a try. you won't be disapointed!

 
 

Tish from Allure Salon
Specialty: Health & personal care

August 2016

August 2016

Great software for a great price. Happy with MyTime!

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Likes Best

MyTime is a full business system: point of sale, online booking, scheduling, and email marketing. My salon has been using it for a few months. We switched from Booker, and see the difference, really. How? Much simpler. Clean looking, easy. Automatic. Emails and texts go out in the background and we don't worry about them. Easy to track our sales and products.

Customers have actually complimented us about how easy to book online.

Likes Least

Our only advice to MyTime is keep it up! MyTime did a lot of handholding and phone training with us though so the ymade switching as painless as possible. worth it!

Recommendations

there's a lot of scheduling software out there now!! MyTime is one of the best. We chose it because it's so easy to use, does everything you need, and actually saved us a lot of money compared to others. Do your homework and see what's out there.

 
 

Chris from Texas Pet Groomers
Specialty: Pets & supplies

August 2016

August 2016

Recommend MyTime for groomers

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Value for Money

Likes Best

We started using mytime about a year ago and definitely recommend it. It's reliable and easy to reach them by phone anytime I need them. Their scheduling and marketing work well and my clients like it. Glad I went with them!

Clients are easily able to book online, which is great. And automatic appointment reminders and confirmations just happen - I don't need to do anything.

Likes Least

No complaints. Everything has worked well so far and they've been available for any issues on the phone quickly.

Recommendations

Talk to MyTime. It's a great company and a great system.

 
 
 
Showing 1-20 of 72

Sherwin from Auto Fresh Car Wash
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great customer service. They did help my business grow!

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Value for Money

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I had been looking to do online bookings for a while. I couldn't ask for a better vendor than MyTime. There are some minor customization that they are not able to fix, but other than that everything was great!

Pros

Easy integration, great customer service. They really go out of their way to help ensure that I understand and am utilizing the software. They also have a lot of preset options for lots of different industries.

Cons

As each industry is different, there are some minor tweaks on my checkout process that they are unable to customize. I had several customers book my services incorrectly and were charged incorrectly because of this. There are ways around most of these kinks, it is just a little less efficient.

Source: Capterra
 

Jacob from Device EMS of Cincinnati
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Overall an amazing experience!

Ease-of-use

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Value for Money

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It has boosted our business with reviews, time management and keeping everything in one place.

Pros

Inventory tracking, CRM, POS, etc all in one place. Since the transition has been made, our business has run much more smoothly.

I couldn't forget the review manager- We have grown our reviews by over 30 in the past 2 months which is incredible.

Source: Capterra
 

Sandra from Punto Brillante
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

It improved my customer retention by 80% in the first 2 months!

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It increased my retention rate and decreased cancellations.

Pros

Easy reminders, confirmations and updates with clients. I think my favorite feature is the communicator tool inside the platform where I can communicate with all of my clients easily.

The reputation features allow us to really keep an eye for how my reviews are doing and helps me respond to any concerns quickly.

Also, there is a dedicated team that helped me train my employees and we started using in less than a week.

Cons

I can't think of any Con. It still need to get familiar with all of its features, including all of their marketing automation tools.

Source: Capterra
 

Eric from Goality, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

it was easy to use and schedule times

Ease-of-use

Functionality

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Pros

The simple layout
The easy to use interface
How I can pick and select many options to help me schedule clients

Source: Capterra
 

Ashlee from EEI
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Nothing but great scheduling options!

Ease-of-use

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Value for Money

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Easy scheduling for my clients

Pros

You can change your times and appointments so easily! The choice to charge a cancellation fee it a great option to have!

Cons

The app on the iphone is horrible, never lets me view the schedule. It shuts out of the app, before even logging into my account.

Source: Capterra
 

Tresa from Illa Spa

August 2017

August 2017

meets all the needs of my business.

Ease-of-use

Functionality

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It has allowed me greater control over my business operations. It has also allowed me to consolidate several facets of my business in one place.

Pros

The marketing functions allow me to exert greater control over my business operations. The ability to make my own discount codes and individualize them allows me to market my products with greater flexibility.

Cons

The new change does not allow us to look at the intake form with a single click. This creates more work for me as I have to go into each appointment to check on the details on the intake form

Source: Capterra
 

Kim from Pampered Pet Salon and Boutique LLC

July 2017

July 2017

Easy to use product with lots of features and amazing customer service and responsiveness

Ease-of-use

Functionality

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Pros

It is very intuitive and easy to use. There are a lot of really cool built in features that streamline the process of creating appointments and saving notes. I also LOVE the responsiveness of the customer service. They actually listen to feedback, and implement it quickly if it is something that would be useful.

Cons

I wish there was a better way to view appointment sales total on the appointment in the calendar for people who don't use the POS. I feel that the software is geared towards people who use their integrated POS system, but there are some features that are missing for people who don't. I wouldn't use their POS only because I have multiple lines of business that don't all use appointments, but I have one central POS system. That is not something I can use their POS for.

Source: Capterra
 

Lenawee from Serenity Lifeways

June 2017

June 2017

I really appreciated having onboarding done weekly for a month.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Very comprehensive and user-friendly. I can group my clients differently and sent notifications to the group.

Cons

A little overwhelming at first, but customer service is excellent. There is a lot to learn and takes some time, but still worth it!

Source: Capterra
 

Justene from Magical Mutt Makeovers

May 2017

May 2017

Absolutely love this software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Love how the system sends reminders for me to my clients and other automated messages! Adds my employees commission for me!

Cons

Only con is a few glitches and a few missing things on the mobile app but the team is working hard to add them.

Source: Capterra
 

Jordan from JRSA
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Very helpful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Its good just kinks need to be ironed out

Pros

I like booking appointments, keeping track of clients, calling to remind people of upcoming and overdue appointments, and so on.

Cons

The mobile app seems to crash quite a bit and customers have complaints about that its hard for them to book appointments or some of the information and their bookings are not showing...

Source: Capterra
 

Jessica from Jessica's Hair Studio

May 2017

May 2017

It's the best booking software for small businesses!

Ease-of-use

Functionality

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Pros

I love that my hair clients can book online and it frees me up from having to do it all. I love how the schedule keeps me organized. The online booking connected to my Facebook page was the main reason I chose MY time. These days, you don't really need a website, if you have a Facebook page. Also, I love how the Mytime calendar syncs with my iPhone calendar.

Cons

The only thing I would like to see is a CAPTCHA when someone books, to make sure it's a real person. Other than that, nothing at all.

Source: Capterra
 

Cynthia from Purrfect Paw Prints

April 2017

April 2017

MyTime Review

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It works well but my company still needs some special features which unfortunately are not offered. I wish it could be customized for each company per their needs. Otherwise it keeps me organized and my customers well informed of their future appointments.

Source: Capterra
 

Rebecca from Hair By Rebecca LLC

April 2017

April 2017

Got me through my learning curve.....!

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I am 3 months into using My Time and finding it pretty easy to navigate, ( given my great learning curve). I'm not a techy person so I am finding it easier and easier as I discover more features it is capable of. Totally enjoying the appointment booking and record keeping. So glad I went with My Time.

Source: Capterra
 

Carla from Revive

April 2017

April 2017

Happy customer

Ease-of-use

Functionality

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Value for Money

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This is a good scheduling app. I use it for my massage business. It has been easy to use. The only issue I have is when I want to reschedule a client, it doesn't show up on the day I move it to. I have found it is best to cancel the appointment and schedule it on the new day. But I would definitely recommend this app.

Source: Capterra
 

Twylla from Lumos Nox Studio

March 2017

March 2017

excited to see this keep growing and adding features

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I am very happy with MyTime so far, I am looking forward to future updates and features being added to it. Any time I have a question or problem Customer Support is very helpful!

Source: Capterra
 

Debra from Wags & Whiskers Grooming Spa

March 2017

March 2017

The educational session was instrumental in helping a most quality of service to my customers.

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The features that the service provides increased productivity as well adding new clientele to my business. The great reviews from clients are overwhelming loving the features of reminders and setting new appointments. This also helps me keep services on my calendar colorcode making it easier for me not over book dates.

Source: Capterra
 

Crystal from The Doggie Stylists

March 2017

March 2017

Easy simple software

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I needed something simple to use yet has everything to run my business. I can run reports and marketing. It is a little pricey but worth it.

Source: Capterra
 

JOHN from CHICAGO TALENT COACH SERVICES

March 2017

March 2017

BEST BUSINESS CHOICE IN 2017!

Ease-of-use

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I am more than grateful that I added MYTIME to my business website, Facebook and business! My clients and I have experienced a stronger communication system, 24/7 options for scheduling appointments and ease of payments! IT IS THE BEST in 2017!!

Source: Capterra
 

Bethany from SPNW

March 2017

March 2017

Simplifies my calendar and my bookings!

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I shopped around and tried many other web booking programs before I found and settled down with MyTime. The customer service helped me at all hours of the day and after getting used to their layout, I was sailing! I have more bookings than my weeks allow for and being a mobile business, I can easily be booked in various cities during the hours that I am there. MyTime has allowed me to do it all--and still stay sane! My clients love the ease of use as well!

Source: Capterra
 

ELLEN from SUPERIOR AUTO DETAIL

March 2017

March 2017

MAKES MY LIFE EASIER

Ease-of-use

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SO FAR CUSTOMER SERVICE HAS BEEN PERFECT AND FRIENDLY. I THINK THAT IT IS PRETTY EASY TO GET AROUND THE SITE. I HAVE A LOT TO LEARN. THANKS FOR YOUR SUPPORT.

Source: Capterra