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POS Prophet Systems Point of Sale Software
 | 12 Reviews (4.6/5) |
POS Prophet Systems offers a point of sale solution for retailers and small businesses at an affordable cost. The support team behind POS Prophet Systems has over 15 years of training and can assist with training and continual product support. As a certified Microsoft Partner, POS Prophet Systems is compatible with most brand-name POS peripherals, and can be further integrated with Quickbooks or Peachtree to assist with retail accounting.
POS Prophet Systems includes point of sale software that can process both credit cards and gift cards for quick credit card transactions. Tracking product inventory is made simple with inventory management in POS Prophet Systems. Marketing and web orders can also be integrated into via the marketing and e-commerce tools.
Tech support is available 24/7 for POS, along with professional training, data conversion, business consulting, and implementation services. They even guarantee their POS is right for you. PPS offers a 60-day trial with a money-back guarantee. They don’t require long-term commitment either. The system is available via upfront purchase or monthly payments, making it an attractive option for start-ups and other small retailers looking for an affordable solution.
12 Reviews of POS Prophet Systems
Overall rating
Our company, Lilly Rocket LLC, sells semi-precious gemstone jewelry in Las Vegas. We met POS Prophet Systems at a Trade Show and were instantly impressed. As a start-up, we had a blank canvas and could decide on a multitude of POS options, including traditional software vs. cloud computing.
After surveying the market, Sean and his team were the only company out there that could put together a solution that worked for our business. As a retail that sells all their items in "kits" ($8 each or 3 for $20 as example) we needed a system that wouldn't required a cashier's manual intervention to generate the appropriate discount after each transaction. While many companies claimed to have the ability to do this, only POS Prophet actually was able to execute this for us!
The relationship has been terrific ever since. Start up, training, troubleshooting and credit card interfacing were all handled efficiently, professionally and with a lot of patience. Customer support is very efficient and all calls are handled without delay.
When searching for a POS solution, I would highly recommend POS Prophet Systems.
Mitch Simbal
Owner
After surveying the market, Sean and his team were the only company out there that could put together a solution that worked for our business. As a retail that sells all their items in "kits" ($8 each or 3 for $20 as example) we needed a system that wouldn't required a cashier's manual intervention to generate the appropriate discount after each transaction. While many companies claimed to have the ability to do this, only POS Prophet actually was able to execute this for us!
The relationship has been terrific ever since. Start up, training, troubleshooting and credit card interfacing were all handled efficiently, professionally and with a lot of patience. Customer support is very efficient and all calls are handled without delay.
When searching for a POS solution, I would highly recommend POS Prophet Systems.
Mitch Simbal
Owner
Overall rating
The City of Peabody first started using POS Prophet Systems software at our city-owned golf course, The Meadow at Peabody, beginning in the spring of 2005. The support services and ease of use enabled us to get up and running quickly. The tracking and reporting features helped us to provide the controls and information reporting that had been lacking at the facility. After several years of satisfaction with the performance and service that we received with the Proshopkeeper product, we were please to find out that POS Prophet also had a general retail POS product.
In 2009, we were looking for a POS product that would enable the city to automate our Brooksby Farm store. The city owns and operates a working orchard/farm and we needed to implement the same reporting and controls at the Farm as we did at the Meadow. We reviewed many POS systems and had several POS grocery systems demos, but none had the same flexibility, ease of use, and value as POS Prophet Systems. We worked closely with Sean Connors and his staff to configure, implement and install the system in approximately 60 days. Since we were already familiar with the functionality and features of the software we were able to have golf course personnel work with Farm management on training and setup. The support staff at POS Prophet combined with our own information technology staff to set up and complete a smooth migration to our new POS system client and server. Over the years there have been very few glitches or problems with the software; it just runs and runs. Credit cards process instantly and if price changes or inventory adjustments are needed they can be done quickly and securely. We are going on our 7th year relying on POS Prophet System products to run our City Enterprises and look forward to the continued enhancements and upgrades that POS Prophet provides.
PS. Since there is always room for improvement - 4 out of 5 stars.
In 2009, we were looking for a POS product that would enable the city to automate our Brooksby Farm store. The city owns and operates a working orchard/farm and we needed to implement the same reporting and controls at the Farm as we did at the Meadow. We reviewed many POS systems and had several POS grocery systems demos, but none had the same flexibility, ease of use, and value as POS Prophet Systems. We worked closely with Sean Connors and his staff to configure, implement and install the system in approximately 60 days. Since we were already familiar with the functionality and features of the software we were able to have golf course personnel work with Farm management on training and setup. The support staff at POS Prophet combined with our own information technology staff to set up and complete a smooth migration to our new POS system client and server. Over the years there have been very few glitches or problems with the software; it just runs and runs. Credit cards process instantly and if price changes or inventory adjustments are needed they can be done quickly and securely. We are going on our 7th year relying on POS Prophet System products to run our City Enterprises and look forward to the continued enhancements and upgrades that POS Prophet provides.
PS. Since there is always room for improvement - 4 out of 5 stars.
Overall rating
Our family owns Newberry Feed and Seed in Newberry, FL. We were searching for a POS system that could give us a wide range of reports plus be very easy to use for our clerks. We had always thought that POS systems required a lot of money and a lot of intensive labor. When we saw POS Prophet Systems we were shocked with what we could get for our money. We put no money down and just started making monthly payments. The on-site training was very helpful and detailed. We now have a state-of-the-art POS System for a low monthly payment. We run our credit cards through the software (it's PCI compliant) and POS Prophet Systems even stores our data for us so we do not need an expensive server. I highly recommend this software solution for its cutting-edge technology and the people behind it. Thanks POS Prophet for helping our family business during these tough times.
Steve Rogers
Steve Rogers
Overall rating
King of Sweets has 20 locations in 10 different states. We were looking for easy-to-use software which could be implemented in all our locations.
POS Prophet Systems made the installation simple, easy and quick! I was most impressed with the service; the company has a great support system to resolve software issues very quickly (even during holidays).
POS Prophet Systems made the installation simple, easy and quick! I was most impressed with the service; the company has a great support system to resolve software issues very quickly (even during holidays).
Overall rating
My Name is Sam, and I am a small business owner located in Lexington, Kentucky. For the last 3 years, my staff and I have relied on POS Prophet systems to provide us with the customized functionality we needed in a point-of-sale system, yet at a price we could afford. POS Prophet Systems accomplished both without breaking a sweat.
Since living in Kentucky, I have owned two separate retail stores, one of which required software so customized, it was quoted at nearly a 12 month implementation time and a total cost of $70,000 to design. Feeling helpless and wondering if I would ever get my idea off the ground, I turned to POS Prophet Systems, just to give it a shot. My team and I had an online demonstration with one of their representatives and were blown away with what we saw. The software as it stood already accomplished 80% of the details we needed, but what was even more impressive was the fact that even at their already-reasonable costs to use this program, they were willing to tweak the software to our exact needs for next to nothing, in comparison to our previous suitors. In the end, our system did EVERYTHING we wanted it to do, at a fraction of the cost we were previously quoted.
Though POS Prophet Systems already provided software that encompassed every area of need for a retail store to operate effectively, our particular needs in both stores relied heavily on a complex inventory management/customer account system. For instance, in our first store we needed the ability to manage inventory not only by simply ordering and selling products, but to also rent AND track items in a separate program we offered. Having a "rental" option on a point-of-sale software isn't anything new, but what POS Prophet Systems was able to do, was. In utilizing a system similar to the "Netflix" model, our store obtained the ability to offer our customers a variety of membership plans that allowed them to rent items from our store, up to their respective plans' limits. Our customers could pick a plan that allowed them $XX.XX amount of dollars to use in renting clothing, at their original retail prices. Once finished with them, the member would simply bring back the items, receiving returned credit equal to the amount of the original rental value for each item. In summary, we were able to create customer accounts that tracked which membership they had, when they last used it, what items they had checked out of our store, and how much credit they had left to use....all at any given moment! This is not the type of software you can just go purchase down at your local Office Depot, this I can assure you.
Though I have gone into great detail over just one particular customization we needed, I must also mention the ease of use of this software. Learning a new point-of-sale system can be a daunting task, but with POS Prophet Systems, it was so simple I didn't even go to their training sessions provided with my new purchase. The user-interface is VERY friendly, and once you get the hang of the "back end" customizations, you'll think you stole the thing for the money you spent.
I may go on and on about this software, but I do that mainly because of the customer service I received ever since day one. Since the beginning, I was assisted by everyone on the staff at least at one point or another, including working hand-in-hand with company president Sean Connors, who made us feel like we were as important as clients 10 times our size. This is a huge difference to me, and hard to find these days.
I do hope that this review helps another small business owner like myself, who is new to the industry and struggling with the limitless options out there. Yes, you may find other low-cost options claiming to do this and that, but be weary. Purchases like this rarely pan out when they are this inexpensive. Honestly, I got lucky to find POS Prophet Systems...its as simple as that.
Easy to use, 24/7 tech support, great customer service. I would recommend this product to anyone.
Since living in Kentucky, I have owned two separate retail stores, one of which required software so customized, it was quoted at nearly a 12 month implementation time and a total cost of $70,000 to design. Feeling helpless and wondering if I would ever get my idea off the ground, I turned to POS Prophet Systems, just to give it a shot. My team and I had an online demonstration with one of their representatives and were blown away with what we saw. The software as it stood already accomplished 80% of the details we needed, but what was even more impressive was the fact that even at their already-reasonable costs to use this program, they were willing to tweak the software to our exact needs for next to nothing, in comparison to our previous suitors. In the end, our system did EVERYTHING we wanted it to do, at a fraction of the cost we were previously quoted.
Though POS Prophet Systems already provided software that encompassed every area of need for a retail store to operate effectively, our particular needs in both stores relied heavily on a complex inventory management/customer account system. For instance, in our first store we needed the ability to manage inventory not only by simply ordering and selling products, but to also rent AND track items in a separate program we offered. Having a "rental" option on a point-of-sale software isn't anything new, but what POS Prophet Systems was able to do, was. In utilizing a system similar to the "Netflix" model, our store obtained the ability to offer our customers a variety of membership plans that allowed them to rent items from our store, up to their respective plans' limits. Our customers could pick a plan that allowed them $XX.XX amount of dollars to use in renting clothing, at their original retail prices. Once finished with them, the member would simply bring back the items, receiving returned credit equal to the amount of the original rental value for each item. In summary, we were able to create customer accounts that tracked which membership they had, when they last used it, what items they had checked out of our store, and how much credit they had left to use....all at any given moment! This is not the type of software you can just go purchase down at your local Office Depot, this I can assure you.
Though I have gone into great detail over just one particular customization we needed, I must also mention the ease of use of this software. Learning a new point-of-sale system can be a daunting task, but with POS Prophet Systems, it was so simple I didn't even go to their training sessions provided with my new purchase. The user-interface is VERY friendly, and once you get the hang of the "back end" customizations, you'll think you stole the thing for the money you spent.
I may go on and on about this software, but I do that mainly because of the customer service I received ever since day one. Since the beginning, I was assisted by everyone on the staff at least at one point or another, including working hand-in-hand with company president Sean Connors, who made us feel like we were as important as clients 10 times our size. This is a huge difference to me, and hard to find these days.
I do hope that this review helps another small business owner like myself, who is new to the industry and struggling with the limitless options out there. Yes, you may find other low-cost options claiming to do this and that, but be weary. Purchases like this rarely pan out when they are this inexpensive. Honestly, I got lucky to find POS Prophet Systems...its as simple as that.
Easy to use, 24/7 tech support, great customer service. I would recommend this product to anyone.
Overall rating
This system has proven to be the best POS system our staff has ever come in contact with. It is easy to use and the reports are very extensive. Before we had this system we were running a regular cash register and couldn't really track our sales on particular products. I love how easy the quick sale buttons are to set up and love that you can add pictures to each one for better recognition.
Overall rating
We had one of our IT staff who worked with POS systems in the past evaluate several POS vendors to make our selection. We selected POS Prophet Systems for several reasons. First, the core software program met most of our needs as is but Prophet Systems was also willing to customize the application to suit some of the unique aspects of our business. Second, the salesperson had a very good understanding of the product and was able to listen to how were currently operated and suggest how the software application would work in our environment. Third, we felt like we were getting tremendous value for the amount of functionality and options the software had versus the price.
We were very pleased with the implementation process and how the software actually ran. As part of a group of companies with over a half billion of sales in 2010, we have implemented and integrated several different software packages. We were very happy with how POS Prophet Systems took a team approach and remained flexible when integrating with our other vendors. The software certainly did what they said it would and as the inevitable hiccups and difficulties arose during implementation, they did a great job of tracking and resolving our issues.
As a result of the new software our business processes have significantly improved and the amount of time we spend on back office administration has decreased even as sales, fortunately, have increased. One surprise we did not expect was the incredible flexibility we have in pricing our various product lines and being able to use functionality that was originally meant for a different industry in our business process. An example of this is the software has the ability to run a tab for restaurant and bar customers. This feature allowed us to track call in orders by posting a provisional sale that would be delivered a few days later and posting the final sale from the tab function. This process was always a nightmare before POS Prophet Systems.
Overall I would say we are extremely satisfied with the product.
We were very pleased with the implementation process and how the software actually ran. As part of a group of companies with over a half billion of sales in 2010, we have implemented and integrated several different software packages. We were very happy with how POS Prophet Systems took a team approach and remained flexible when integrating with our other vendors. The software certainly did what they said it would and as the inevitable hiccups and difficulties arose during implementation, they did a great job of tracking and resolving our issues.
As a result of the new software our business processes have significantly improved and the amount of time we spend on back office administration has decreased even as sales, fortunately, have increased. One surprise we did not expect was the incredible flexibility we have in pricing our various product lines and being able to use functionality that was originally meant for a different industry in our business process. An example of this is the software has the ability to run a tab for restaurant and bar customers. This feature allowed us to track call in orders by posting a provisional sale that would be delivered a few days later and posting the final sale from the tab function. This process was always a nightmare before POS Prophet Systems.
Overall I would say we are extremely satisfied with the product.
Overall rating
Mr. Bill's Pipe and Tobacco Company has been in business in Las Vegas since 1980. While we cannot avoid having imitators, Mr. Bill's does not intend to have equals! We have used a couple of Point of Sale systems over the past 20 years. The software we were using before POS Prophet Systems (CREE) was all right on the front end but the inventory and reporting functions were horrible. We wanted a system that did not involve a large investment up front, one with good inventory control and an easy learning curve. After searching for almost 8 months and viewing 5 - 6 demos, and after many friendly follow-up calls by our POS Prophet Systems salesman, Bill Hickey, I finally found time to view the demo. WOW!! I was really impressed. We went ahead and signed the deal. The training that was provided was excellent and if we had a question, Bill responded immediately. Sean, one of the principals, got involved in our implementation to make sure it went smoothly.
The reporting is phenomenal, the inventory control easy to use, and the POS retail side was a snap to implement. POS Prophet Systems even converted all of our inventory data - all the other systems I looked at involved entering manually all of our more than 10,000 inventory items. The Technical Support Team is tremendous - if you have an issue, they log onto your system and fix it or tell you how to solve the problem. We have asked for a couple of reports specific to our industry, and they have come through.
We now have real-time Sales Information and the staff can see, instantly, what inventory the other stores have, thus providing even better service to our customers. We can search the inventory data base via code numbers, names, even part of the code or name. The end of day reporting is simple and easy to use.
All in all, I highly recommend the excellent team at POS Prophet Systems and Bill Hickey!!!
The reporting is phenomenal, the inventory control easy to use, and the POS retail side was a snap to implement. POS Prophet Systems even converted all of our inventory data - all the other systems I looked at involved entering manually all of our more than 10,000 inventory items. The Technical Support Team is tremendous - if you have an issue, they log onto your system and fix it or tell you how to solve the problem. We have asked for a couple of reports specific to our industry, and they have come through.
We now have real-time Sales Information and the staff can see, instantly, what inventory the other stores have, thus providing even better service to our customers. We can search the inventory data base via code numbers, names, even part of the code or name. The end of day reporting is simple and easy to use.
All in all, I highly recommend the excellent team at POS Prophet Systems and Bill Hickey!!!
Overall rating
POS Prophet Systems works well for a retail store. Training employees is extremely simple and dependability has been good. I like the integration with both credit card approval and the website.
Shortcomings exist in the method of viewing and adjusting the time clock as well as flexibility in reporting.
At this time the website does not work for me as it should. The support department has been very responsive and I feel confident that solutions will come.
Shortcomings exist in the method of viewing and adjusting the time clock as well as flexibility in reporting.
At this time the website does not work for me as it should. The support department has been very responsive and I feel confident that solutions will come.
Overall rating
I operate a general store in Northern Michigan, which carries groceries, beer, wine, liquor, lottery tickets, a deli, a full-service meat case, fresh pizza, the Broaster Express food program, and a Tomra bottle machine, to name just a few of our services. I needed a point-of-sale system that could incorporate all of that into one easy system, and offer customer support.
I couldn't be happier with POS Prophet Systems. I have been a customer for over three years, and the support is awesome. Problems or challenges are quickly taken care of, and they are truly concerned for their customers' businesses.
I couldn't be happier with POS Prophet Systems. I have been a customer for over three years, and the support is awesome. Problems or challenges are quickly taken care of, and they are truly concerned for their customers' businesses.
Overall rating
We were new to POS systems but were advised by others in the industry to make sure and get a system that was Windows-based. After attending a trade show and meeting various POS reps, we decided to go with POS Prophet Systems. Just about the time we had all the inventory in and 2 days before our grand opening, our main computer crashed with an Internet virus. The staff at POS Prophet Systems had everything backed up online and downloaded everything without a hitch onto another computer. Their service and staff were priceless throughout.
We have found this system to be user-friendly and limitless on the reports it can generate. I recommend this system to anyone opening a new business. Our sales reports are easy to generate, the inventory classifications make reordering simple, and the customer database keeps you in touch with the people who really matter to your business. POS Prophet Systems is the best tool any business could ever have. I recommend it very highly.
We have found this system to be user-friendly and limitless on the reports it can generate. I recommend this system to anyone opening a new business. Our sales reports are easy to generate, the inventory classifications make reordering simple, and the customer database keeps you in touch with the people who really matter to your business. POS Prophet Systems is the best tool any business could ever have. I recommend it very highly.
Overall rating
We are a Golf Practice Facility with a full line Pro Shop. The system has been very easy for us to use and given us the ability to track our numbers much better than before. When your accounting department is happy with the range of different numbers you can generate reports on, you know things are going pretty well.
We are very happy with our decision to use POS Express and we are still just scratching the surface with everything it can do.
The support staff has been great and walks you through any problems that might arise.
We are very happy with our decision to use POS Express and we are still just scratching the surface with everything it can do.
The support staff has been great and walks you through any problems that might arise.
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