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POS Prophet Systems Point of Sale Software
 | 23 Reviews (4.6/5) |
POS Prophet Systems offers a point of sale solution for retailers and small businesses at an affordable cost. The support team behind POS Prophet Systems has over 15 years of training and can assist with training and continual product support. As a certified Microsoft Partner, POS Prophet Systems is compatible with most brand-name POS peripherals, and can be further integrated with Quickbooks or Peachtree to assist with retail accounting.
POS Prophet Systems includes point of sale software that can process both credit cards and gift cards for quick credit card transactions. Tracking product inventory is made simple with inventory management in POS Prophet Systems. Marketing and web orders can also be integrated into via the marketing and e-commerce tools.
Tech support is available 24/7 for POS, along with professional training, data conversion, business consulting, and implementation services. They even guarantee their POS is right for you. PPS offers a 60-day trial with a money-back guarantee. They don’t require long-term commitment either. The system is available via upfront purchase or monthly payments, making it an attractive option for start-ups and other small retailers looking for an affordable solution.
23 Reviews of POS Prophet Systems
Overall rating
Before POS Prophet, our cash register balanced out (to the penny) only twice in five years. Now, with POS, we've only been off once in four years! Simply the best investment for cash management and inventory control there is! Highly recomend A+++
Overall rating
We switched to POS Prophet at the beginning of our season - Spring 2012 - as we are a tourist business. We should have made the switch sooner since we were not really ready to go when our business went into full swing. Therefore, we didn't have enough training and fumbled for awhile. However, we got some good support and eventually worked through most of the issues.
By the end of the season, we were very happy with the system and what it could do for us. We have not used it to anywhere near full capacity but we really like our terminals, the capabilities and the support. The system is very "smart" and continues to amaze us what it can do.
Our problems have come in the form of credit card transactions being processed differently than what the receipts say. We have not been able to figure out if it is a merchant services problem, a POS problem, or some of both. We have had some chargebacks, some fees, and have spent alot of time on 5 transactions in which we both lost some money and our customers lost some money. We are NOT happy with our merchant services company and will definitely make a change in 2013. However, I would like to discuss a few specific situations that the POS accepted and printed sales and receipts and they were processed differently.
Despite the above, we love our POS Prophet systems and the support we get. We hope to study the available options, reports, etc to use it to a greater extent.
By the end of the season, we were very happy with the system and what it could do for us. We have not used it to anywhere near full capacity but we really like our terminals, the capabilities and the support. The system is very "smart" and continues to amaze us what it can do.
Our problems have come in the form of credit card transactions being processed differently than what the receipts say. We have not been able to figure out if it is a merchant services problem, a POS problem, or some of both. We have had some chargebacks, some fees, and have spent alot of time on 5 transactions in which we both lost some money and our customers lost some money. We are NOT happy with our merchant services company and will definitely make a change in 2013. However, I would like to discuss a few specific situations that the POS accepted and printed sales and receipts and they were processed differently.
Despite the above, we love our POS Prophet systems and the support we get. We hope to study the available options, reports, etc to use it to a greater extent.
Overall rating
We are a boutique bakery located in Pittsburgh, Pennsyvania and we are currently using the POSExpress Version 3.0. We have been using this system for the last year and a half and would highly recommend it to other retail businesses. The implementation was quick and efficient and the team from POS Prophet were able to teach our staff everything they needed to know during one training session. The fantastic thing is that any time we have a question or issue that we cannot trouble shoot, the support team is there to lend a hand. You simply call the 1800 number and they assist you over the phone and on the POS system itself. Being in retail, we have a high turnover of retail staff and every new employee states the POS system was the easiest part of the job to master. The system itself is quick and effortless to use which is such a relief when you have a line forming in the store and customers who want to move on with their day. We have so many items that we sell and I cannot tell you how often we use the system to look up pricing on the spot for the customer. We have been able to set up a VIP Customer program where we can track sales to particular clients and reward them accordingly. The sales reports help us track what is selling and what is not selling and we are able to quickly make changes to maximize our future sales. We can also research seasonal and Holiday trends which helps us to prepare for that particular season or Holiday the next year. We are even currently building our retail shopping website under POS Prophet Sytems and again the support staff has gone above and beyond to help our staff create this shopping website.
Overall rating
As the owner of a convenience store we were looking for a system that was simple
and priced right. Prophet Systems has meet all are needs hands down. The support setting up the system was fantastic and they had great follow up. The staff has found the touch screen interface very easy to adapt to with very little training. I would recommend this software for your business.
and priced right. Prophet Systems has meet all are needs hands down. The support setting up the system was fantastic and they had great follow up. The staff has found the touch screen interface very easy to adapt to with very little training. I would recommend this software for your business.
Overall rating
We have been working with POS Prophet Systems for about a year. It is very user friendly and if you do need help they have a great team of techs to help you along the way. We used to use QuickBooks but needed to upgrade to a system that had real time data. POS Prophet Systems had just what we needed and more. They are a good team of people that sell a good product!
Sometimes there will be glitches and such but every operating system is different for what you need. I highly recommend using the exact systems that they require you to use or you will have issues with the glitches more than you would if you use the recommended systems. Some of the reports are nice and clear. I am not sure what a lot of them are for, but if I wanted to know how to use them all I need to do is contact POS Prophet Systems and set up time for training. It’s all that simple.
Sometimes there will be glitches and such but every operating system is different for what you need. I highly recommend using the exact systems that they require you to use or you will have issues with the glitches more than you would if you use the recommended systems. Some of the reports are nice and clear. I am not sure what a lot of them are for, but if I wanted to know how to use them all I need to do is contact POS Prophet Systems and set up time for training. It’s all that simple.
Overall rating
I have used POS Prophet for about six months now in my small gift and greenhouse store. It is intuitive, easy to train and I love all the reports you can run to see vendors, best selling products, margins, customer database, and so much more. The only reason I can't give it all 5 stars is that I do wish there was a product manual. However, I have had nothing but excellent experiences with the customer service support team. They have been easy to reach, quick to help and pleasant to deal with. Best of all, I don't get charged for every call, and that makes for a smarter and longer relationship with POS Prophets!
Overall rating
I manage IT for a few small companies, and for us, POS Prophet Systems is much more than just a Point-of-Sale software provider. It's definitely not easy making "off-the-shelf" POS software work just the way you want it, and it's very easy to create a mess when trying to go at it alone. POS Prophet Systems does an incredible job of tailoring their software for a specific application or industry. They have an excellent support staff that is always ready to help, no matter how tough our questions are. We've even requested custom programming to add a new feature to the software that would improve our day-to-day operations, which they quickly worked on implementing for us. I would definitely recommend POS Prophet Systems if you are looking for a customized solution tailored to your operation.
Overall rating
We are a retail clothing store in Illinois and were very confused originally about what type of POS system to purchase. Once we spoke to POS Prophet Systems and learned how easy the system is to operate, how great the customer service is, and not to mention how friendly the staff is, we knew this was the system for us.
We have now been operating with their system since we started our business in November of 2010 and have been very satisfied with the decision we made to go with this company. Other companies have tried to come in and compare pricing and support with us and but they have not been able to match or beat POS Prophet Systems.
We have now been operating with their system since we started our business in November of 2010 and have been very satisfied with the decision we made to go with this company. Other companies have tried to come in and compare pricing and support with us and but they have not been able to match or beat POS Prophet Systems.
Overall rating
We were using an outdated system before I found POS Prophet Systems. We use an admission process for an entertainment center. Single admissions and yearly memberships were a problem on the old system, but Prophet Systems worked with us to tailor fit our program. The staff could learn the POS Prophet System in less than 10 minutes, making it amazingly easy to use. Usually I can find the options I need to change easily enough, but when I cannot figure something out I call the customer support line and get an answer almost immediately. Already I can see our transaction times lowered and tracking items in inventory is so easy. I would recommend POS Prophet Systems to any business with a food, retail, and admission based components. Also, the customer tracking is outstanding.
Overall rating
We are a Golf Practice Facility with a full line Pro Shop. The system has been very easy for us to use and given us the ability to track our numbers much better than before. When your accounting department is happy with the range of different numbers you can generate reports on, you know things are going pretty well.
We are very happy with our decision to use POS Express and we are still just scratching the surface with everything it can do.
The support staff has been great and walks you through any problems that might arise.
We are very happy with our decision to use POS Express and we are still just scratching the surface with everything it can do.
The support staff has been great and walks you through any problems that might arise.
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