Business Voice Software


 

Business Voice is a cloud-based VoiP solution created by PanTerra. Users can take or make calls from their office phone number, communicate with their team, and have file access, all from any device with an internet connection, giving call center employees the ability to telecommute.

Business Voice contains an array of features like unlimited calling, Mobile App, Softphone, IM, Cloud Sync, and more. Other applications include Automatic Call Distribution, Call Recording, Conference Calling, Auto Attendant, Video Conferencing, and Internet Fax. The system can also interface with existing CRM applications such as Salesforce, Outlook, and many others.

Business Voice can be utilized by small to large businesses across a wide variety of  industries including Energy, Finance, Insurance, Legal Services, Healthcare, and more.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

3 Reviews of Business Voice

Showing 1-3 of 3

 

from Outsurance
Specialty: Insurance
Number of employees: 20 to 50 employees Employees number: 20 to 50 employees

Very good VoIP service provider

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

We are an insurance company with a busy business. We are extremely satisfied with Panterra Networks. We are in association with them for 2 years now and hopefully will be for many more years to come. Their voice quality is great, special features work perfectly, support and installation teams are quick – overall they have proved to be an indispensable service for us. Our company has used a different VOIP service in the past and it pales in comparison with Panterra. Their services are purely web based and the only criticism is the layout and design, which I have been told will be getting a facelift shortly; it is alright but not great.

Likes Least

Pricing maybe, I think other services have better pricing than Panterra.

Recommendations

In one year, I have only had to call their support once, which gives you an idea how reliable this service is. Like I said before, I would recommend this service to everyone. This is a great value.

 

from Dean Caillier Design
Specialty: Professional Services
Number of employees: 20 to 50 employees Employees number: 20 to 50 employees

Biggest plus: I can access it from anywhere in the world

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Functionality

Product Quality

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Likes Best

Remote accessibility, good support service. I cannot stress enough how much the accessibility and quick setup option of Panterra has helped me and my business.

Likes Least

The interface is not easy to learn, it took me a few hours to find my way around. I don’t mean to say that it malfunctions, it is just that I’d like it to be a little bit less complicated.

Recommendations

Folks, I am not an easy man to please. Almost every VOIP service I looked up advertised their remote accessibility, but from various reviews I know that none of them had all the functions I required. That is why I am writing this review because it was reviews similar to this one that helped me make the right decision. I will highly recommend Panterra.

 

from Gloria9 Technologies
Specialty: Other
Number of employees: 20 to 50 employees Employees number: 20 to 50 employees

Excellent service

Ease-of-use

Functionality

Product Quality

Customer Support

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Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Two things: the quality of voice and their customer support. I have not used their special features a lot to be honest so I cannot comment on that.

Likes Least

I have seen VoIP service providers that offer better pricing.

Recommendations

It works, go for it. If you are a medium size organization like me (with 20+ users), you will find Panterra to be an excellent choice.

 
 
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