Fuze Software


 

Fuze is an online meeting solution that works across a range of devices and integrates with traditional video conferencing systems. Users receive audio conferencing, video conferencing, screen sharing and Web conferencing functionality on tablets, smartphones, desktops and laptops.

Additionally, users who want to equip meeting rooms with HD videoconferencing systems can opt for Fuze for Rooms. The Fuze Telepresence Connect service helps businesses to ensure interoperability with room-based videoconferencing systems from leading hardware vendors.

With a network architecture supported by five data centers, Fuze’s services are available worldwide. Additionally, Fuze’s applications are designed to dynamically optimize voice, video and content transmission across a range of devices and network conditions. For instance, users receive rejoin notifications after network outages and unmute notifications when the system senses them talking.

Fuze also offers features such as collaborative annotation of content, special modes for conferencing while driving, content sharing from mobile devices and integration with cloud-based file hosting services such as Dropbox and Box.

 

Fuze - Dual-screen display
 
  • Fuze - Dual-screen display
    Dual-screen display
  • Fuze - iPad interface
    iPad interface
  • Fuze - Laptop interface
    Laptop interface
  • Fuze - Mobile interface
    Mobile interface
  • Fuze - Tablet interface
    Tablet interface
  • Fuze - Telepresence interface
    Telepresence interface
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8

3 Reviews of Fuze

Showing 1-3 of 3

 

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David from Lockheed FCU

June 2010

June 2010

Versatile solution for customer service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This is a great system with a much better ROI than the competitors.

Pros

Excellent integration capabilities, feature rich, and stable. We were able to integrate the Fuze Suite with our call center phone system and Online Banking system. The Fuze Suite provides excellent knowledge base management and customer service tracking.

Cons

We really have not found any cons.

Source: Capterra
 

Amy from AAA Oklahoma/South Dakota

May 2010

May 2010

Great tool that we find easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would recommend Fuze to any of my peers

Pros

Easy to use, great tracking tool on member comments and we like the functionality of searching the KBs before submitting any comments or questions.

Cons

Not sure that we have any to list

Source: Capterra
 

Anthony from Washington State Employees Credit Union

May 2010

May 2010

Fuze Suites

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

highly recommend this cost effective product over all others that we reviewed.

Pros

This product helps set up an organization to completely meet both internal and external customer needs. It allows the customer and company to create a meaningful dialog and social interaction

Cons

web based product has started to convert (or has converted) most of their key systems to web services architecture to address issues related to hosted products.

Source: Capterra