Zoiper Software


 

Zoiper is a custom softphone solution that can be accessed via the Web or deployed on-premise. It caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider.

Zoiper aggregates contacts from various sources such as Outlook, Windows, Android, iOS and all incoming calls to create an address book. Text, voice and video communications are encrypted to prevent eavesdropping.

This solution can be integrated with customer relationship management (CRM) solutions, Outlook and Thunderbird plugins. The system also incorporates number recognition.

Users can combine Zoiper’s dialer with other VoIP service providers, or they can have multiple providers for different destinations in order to get the best price for each region.

Zoiper provides its own software development kit (SDK) for integrating its functionalities with any hardware or software. Other features include auto-answering, provisioning, call recording, jitter buffers, clock skew compensation and delay reduction.

 

Zoiper - Chat
 
  • Zoiper - Chat
    Chat
  • Zoiper - Custom branding
    Custom branding
  • Zoiper - File transfer
    File transfer
  • Zoiper - Video calling
    Video calling
  • Zoiper - Settings
    Settings
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

4 Reviews of Zoiper

Showing 1-4 of 4

 

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Charles from Trusted Senior Specialists
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Easy to setup and works with ViCiDial software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Value
Support

1: One-time fee, 2: Easy to use and to setup, 3: Works well with other software as a SIP phone, 4: No crashes

Pros

Easy to use, easy to configure. Works well with our predictive dialer software. Also works well with other software as a click to dial once configured.

Cons

If you unplug a USB headset and plug it back in, sometimes you have to close and reopen the software.

Source: Capterra
 

Ulises from AMCO
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

The best softphone.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We tried with other software and havent the same results.
Zoiper has so many options for call control and recording.
Is a totally stable softphone we use it with 4 kinds of pbx and works with all.

Pros

so many stable

Cons

no one

Advice to Others

no

Source: Capterra
 

Ken from SeaGrass Information Systems Inc.

February 2017

February 2017

Zoiper Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use Zoiper on Windows 10 and also Android. This is an easy to use and configure softphone with excellent audio quality. I have tried other softphones with disappointing results. Zoiper is a keeper!

Source: Capterra
 

Pavel from OptimSys, s.r.o.
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Feature rich and easy to use softphone

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

If I need a softphone on a PC or a smartphone I choose ZoiPer. It simply contains all I need in an easy to use form. I recommend the phone also to our customers.

Pros

The free of charge version is not limited to the very basic functionality only.

Cons

I want a skin that shows call control buttons and call history in one place. Perhaps it exist, I have not put much effort into looking for it.

Source: Capterra