Zoiper is a custom softphone solution that can be accessed via the Web or deployed on-premise. It caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider.
Zoiper aggregates contacts from various sources such as Outlook, Windows, Android, iOS and all incoming calls to create an address book. Text, voice and video communications are encrypted to prevent eavesdropping.
This solution can be integrated with customer relationship management (CRM) solutions, Outlook and Thunderbird plugins. The system also incorporates number recognition.
Users can combine Zoiper’s dialer with other VoIP service providers, or they can have multiple providers for different destinations in order to get the best price for each region.
Zoiper provides its own software development kit (SDK) for integrating its functionalities with any hardware or software. Other features include auto-answering, provisioning, call recording, jitter buffers, clock skew compensation and delay reduction.