Invoice Ninja

RATING:

4.8

(162)

About Invoice Ninja

Create. Send. Get Paid. Invoice Ninja is the leading small-business platform to invoice, accept payments, track expenses & time tasks. Designed for freelancers and small to medium size businesses, Invoice Ninja is a suite of apps to help you get paid. Incredibly easy to use Invoice Ninja was built to serve freelancers and business owners with a complete suite of invoicing & payment tools to advance your business. Invoicing & Payments Every feature is geared towards accurate and secure invoicing and getting you paid. Instead of using Word and Excel docs, nondescript PayPal forms or overpriced software, with Invoice Ninja you can send beautiful branded invoices with minimum of effort and maximum professionalism. Time Tracker & Projects The feel of desktop softwar...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Invoice Ninja Pricing

Forever Free Ninja Pro: $10/month Enterprise: $14/month - $44/month

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

Powerful Apps to Run Your Business

Invoice Ninja Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Invoice Ninja

1 - 5 of 160 Reviews

Alberto

E-Learning, 11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

An Amazing Invoicing Software that Will Leave You and Your Clients in Awe

User Profile

Jason

Verified reviewer

Building Materials, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Has vastly improved my invoicing process and made easy what was once an arduous task.

PROS

This software is so easy to use, but is packed with features! Everything gets calculated automatically, and all of my clients' information is stored in one place. Probably the most valuable feature for me is the automatic email reminders, since some clients forget to pay me on time. I never have to go back and figure out who's paid me and who hasn't, since Invoice Ninja tracks this for me. I can even see who has Viewed my invoices, which is very helpful.

CONS

1. I think recurring invoices can be improved. Ideally, payments would automatically be drafted at each interval, rather than emailing an invoice for client to pay. Also, I'd like a better way to automatically display the correct service date range for quarterly invoices when the recurring invoices are generated. For annual invoices, I can use the year variable which would change each year, but for custom date ranges every quarter I haven't figured out an automatic method. I just change the date range manually before the next invoice is sent. 2. Although data can be exported, tax information is not. It would be VERY helpful to have sales tax info exported as well, instead of total invoice amounts. Currently, I have to look at each invoice individually each quarter when filing state sales tax returns. That is the only way I can determine pre-tax revenue amounts.

Vendor Response

Thank you for your very kind review! Please email us and we'll help you setup auto-billing so your invoices are automatically paid. When editing a recurring invoice if you click the question mark next to the frequency select you'll see some more help. Invoice item taxes have been added to the export in our latest release.

Replied November 2017

Dennis

Telecommunications, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Gets the job done!

PROS

InvoiceNinja works out-of-the-box. It's easy and reliable and specifically designed for freelancers and SMEs.

CONS

Would love to see integration for platforms such as Payoneer and QuickBooks for payment requests and accounting. However, I understand that the lack thereof is probably more of an issue with respective providers. The proposal editor could use a rework as well to make it more intuitive.

Reasons for switching to Invoice Ninja

QuickBooks is so much more expensive considering the slim feature set. For consulting related book keeping with less than a few dozen transactions a month it's complete overkill.

Vendor Response

Great review! Thank you for your kind words and being apart of the Invoice Ninja community! If you have any questions we're at your service!

Replied March 2021

Kimberly

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2022

Worst Customer Service

Invoice program is easy to use, but it's a bare bones program. We were fine with what they offered, and I made it work. However, the customer service is ultimate failure. Every year there is an error - and if they do not agree with what you are saying they "downgrade" your account to a free account so you have no access to your records. Be careful with using your card, as they run payment without authorization.

PROS

Ease of use of this product. HOnestly can't say more as I'm just filling the "40" min count right now.

CONS

Missing so many features, mobile payments and online payments not offered

Reasons for switching to Invoice Ninja

I'm not sure. The other program worked fine.

Vendor Response

This account user mailed us a paper check via postal mail 1 month after the Pro account expired for non-payment. We were unable to keep them upgraded to a Pro plan until the paper check was received by postal mail. This user was quite upset. We asked them to simply pay online, they were unable.

Replied January 2023

Yasien

Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

A Happy'ish Invoice Ninja Client

I would like to see the clients phone number on the main Client screen. Some more updated youtube videos will be appreciated.

PROS

Invoice Ninja is easy to use and support has been very impressive when needed. I like that I can almost forget to do invoicing because it is done for you, especially recurring invoicing. It would be nice if statements could be sent out automatically on all overdue accounts.

CONS

I cannot always tell if clients have Viewed their invoices. Syncing with phone app not reliable for android. Proposals need some work. I am using Plutio.com for my proposals and digital signatures. The proposal sections look dated. More templates and a community that can share temples.

Reason for choosing Invoice Ninja

Invoicing, Timekeeping, Proposals and Projects all in one with credit notes

Reasons for switching to Invoice Ninja

No credit note. Cannot assign one payment to multiple invoices. NO time tracking and project management.

Vendor Response

Thank you for your lovely review & great feedback/input! We'll definitely take your input into consideration as we release future updates!

Replied March 2020