Invoice Ninja
About Invoice Ninja
Awards and Recognition
Invoice Ninja Pricing
Forever Free Ninja Pro: $10/month Enterprise: $14/month - $44/month
Starting price:
$10.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Invoice Ninja
1 - 5 of 160 Reviews
Alberto
E-Learning, 11 - 50 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed June 2021
An Amazing Invoicing Software that Will Leave You and Your Clients in Awe
Jason
Verified reviewer
Building Materials, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Has vastly improved my invoicing process and made easy what was once an arduous task.
This software is so easy to use, but is packed with features! Everything gets calculated automatically, and all of my clients' information is stored in one place. Probably the most valuable feature for me is the automatic email reminders, since some clients forget to pay me on time. I never have to go back and figure out who's paid me and who hasn't, since Invoice Ninja tracks this for me. I can even see who has Viewed my invoices, which is very helpful.
CONS1. I think recurring invoices can be improved. Ideally, payments would automatically be drafted at each interval, rather than emailing an invoice for client to pay. Also, I'd like a better way to automatically display the correct service date range for quarterly invoices when the recurring invoices are generated. For annual invoices, I can use the year variable which would change each year, but for custom date ranges every quarter I haven't figured out an automatic method. I just change the date range manually before the next invoice is sent. 2. Although data can be exported, tax information is not. It would be VERY helpful to have sales tax info exported as well, instead of total invoice amounts. Currently, I have to look at each invoice individually each quarter when filing state sales tax returns. That is the only way I can determine pre-tax revenue amounts.
Vendor Response
Thank you for your very kind review! Please email us and we'll help you setup auto-billing so your invoices are automatically paid. When editing a recurring invoice if you click the question mark next to the frequency select you'll see some more help. Invoice item taxes have been added to the export in our latest release.
Replied November 2017
Nipon
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2022
A great billing and invoicing app for FREE!
I found it really useful. Highly recommend for small businesses and freelancers
PROSThey offer a plan for free forever which is best for startups, small businesses and individuals who doesn’t want to spend money for invoicing yet. Easily integrable with most e-commerce solutions. You can fully brand the whole thing by paying only a few dollars per month. You can use their server or host it yourself on yours easily without having any programming skills. Also they. Offer a easy to use mobile app which makes invoicing mobile
CONSMost payment processors like PayPal offer invoicing app for free.
Reason for choosing Invoice Ninja
Easy to use
Reasons for switching to Invoice Ninja
To offer other payment options to my customers
Vendor Response
Thank you for your great review!
Replied September 2022
Mal
Information Technology and Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2023
Used to be good
It used to be great but now its not so good expecially when your informtion is not available the customer service team are appauling they dont respond with helpful advice or a way to resolve the issues I think its being run from someones bedroom and you only get help when they are awake NOT GOOD
PROSThis software used to b excellent for invoicing and keeping up to speed with customers information and I would recommend it
CONSThe software has changed and you cannot access historical customers information without being held to ransom to pay for upgrades or not get your information
Reason for choosing Invoice Ninja
You were simpler to use
Vendor Response
Hi There! We apologize for any delay in customer service - we have offices across 2 continents/time zones to ensure [almost] 24/7 hour support.
Replied January 2023
Yasien
Design, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
A Happy'ish Invoice Ninja Client
I would like to see the clients phone number on the main Client screen. Some more updated youtube videos will be appreciated.
PROSInvoice Ninja is easy to use and support has been very impressive when needed. I like that I can almost forget to do invoicing because it is done for you, especially recurring invoicing. It would be nice if statements could be sent out automatically on all overdue accounts.
CONSI cannot always tell if clients have Viewed their invoices. Syncing with phone app not reliable for android. Proposals need some work. I am using Plutio.com for my proposals and digital signatures. The proposal sections look dated. More templates and a community that can share temples.
Reason for choosing Invoice Ninja
Invoicing, Timekeeping, Proposals and Projects all in one with credit notes
Reasons for switching to Invoice Ninja
No credit note. Cannot assign one payment to multiple invoices. NO time tracking and project management.
Vendor Response
Thank you for your lovely review & great feedback/input! We'll definitely take your input into consideration as we release future updates!
Replied March 2020