About Invoice Ninja

Invoice Ninja is an open-source invoicing solution designed to help businesses process payments, generate custom invoices, track expenses and create proposals on a unified platform. The time tracking module enables managers to track employees’ work hours and schedule and assign tasks to team members in real-time.

Features of Invoice Ninja include client management, custom templates, analytics, alerts, activity dashboard and more. Administrators can use the application to set up automated payment reminders via emails, configure workflows and generate financial reports. Additionally, professionals can utilize mobile applications to create projects, clone invoices and archive or delete client details using Android and iOS devices.

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Supported Operating System(s):

Web browser (OS agnostic)

106 Reviews of Invoice Ninja

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(93)

93

4 stars

(12)

12

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 106 results

April 2020

Kenric from Kubitt

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

April 2020

Awesome software for a small business

This is a helpful way for me to manage my company's invoices especially on the go. It is perfect for my self ran business.

Pros

Easy to setup and use out of the box. Lots of information if you need help. Can create multiple companies and multiple users.

Cons

The invoice preview wasn't working for me by default. I had to download every invoice to just see what I was sending. I googled a small and simple fix. I just had to disable a setting and previews worked as expected.

Response from InvoiceNinja

Replied April 2020

Thank you for your great review! We appreciate your kind words and having you on board, thank you! If you have any questions, we're at your service!

December 2019

Alberto from Gradehacker

Company Size: 11-50 employees

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

December 2019

An Amazing Invoicing Software that Will Leave You and Your Clients in Awe

Invoice Ninja is an invoicing software that can make your business look that much more professional. For the small price tag, you get a very powerful, fully customizable system that will make your invoicing headaches disappear. We have linked Stripe and Authorize.Net to it with a simple copy and paste of the payment gateway key and within minutes we were charging customers. I highly recommend Invoice Ninja!

Pros

InvoiceNinja is extremely easy to use for both your team and clients. It allows for you to create customizable and nicely designed invoices and quotes. You can customize the messaging sent in email communications. It also gives your clients their own portals to manage their accounts.

Cons

Reoccuring invoices can be difficult to use and understand how they work. Also, when sending quotes they valid dates seem to end the day before in the evening and clients cannot accept the pricing sent so a new quote must be sent. There is also a lack of direct customer support and instead provide a knowledge base.

Response from InvoiceNinja

Replied December 2019

Thank you very much for your support & high recommendation! If you every need any support or have questions, we're at your service! Thanks again!

September 2020

Johannes from Intero Consulting GmbH

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2020

Full-featured opensource app for invoicing

We use Invoice Ninja for our customer billing and are very satisfied with the experience.

Pros

Easy to use, self-explanatory user interface and data model, API for integration with existing business applications

Cons

Collective payments settling multiple invoices would be nice to have

Reasons for Choosing Invoice Ninja

Open source software, supported platform

Response from InvoiceNinja

Replied October 2020

Thank you for your fabulous review & being part of the Invoice Ninja community! If you need any assistance, we're here to help!

March 2020

Richard from Waste Removers

Company Size: 2-10 employees

Industry: Utilities

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2020

Beware

They lied to us and I spent a week swapping over and now going back to quick books because you can only have 300 customers with a growth of just 100 a month. So I'm being penalized for growth so no way.

Pros

I purchased this program to get away from quick books and after talking to them about my customer load they made it sound like it was no problem. As soon as I sent out reacurring invoices they started flagging my account saying I had to many and it was considered phishing. I'm in trash collections and have over 1000 customers that's why I paid them money so I could have unlimited. I'm going back to quick books.

Cons

They liked to me saying I could have unlimited customers when they only let you have 300 and can only grow by 100 a month.

Response from InvoiceNinja

Replied April 2020

We allow unlimited customers & unlimited invoices. For NEW account only we limit 300 emails DAILY (9,300 monthly), to avoid spammers. The limit is increased each month an account is active.

August 2020

Boaz from Boaz Meiri Photography

Company Size: 1 employee

Industry: Photography

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

August 2020

Support issues

My biggest problem is that support, even though respond very quickly, their responds are often not helpful or not detailed enough. One feature for paying with PayPal isn't working properly and instead of looking into it they suggest that I should contact PayPal, even though the problem is with Ninja. There is not enough information in the user's guide.

Pros

Easy to use with basic features. Quick response from support.

Cons

Support is fast but often not efficient enough. Some features are not working properly.

Reasons for Choosing Invoice Ninja

A very basic and important feature that Wave doesn't have - multiple contacts per client.

Response from InvoiceNinja

Replied August 2020

Thank you for your review, we are always working to improve our user support and hope you stay with us as we improve!