Invoice Ninja

Invoice Ninja

RATING:

4.82

(140)

About Invoice Ninja

Create. Send. Get Paid. Invoice Ninja is the leading small-business platform to invoice, accept payments, track expenses & time tasks. Designed for freelancers and small to medium size businesses, Invoice Ninja is a suite of apps to help you get paid. Incredibly easy to use Invoice Ninja was built to serve freelancers and business owners with a complete suite of invoicing & payment tools to advance your business. Invoicing & Payments Every feature is geared towards accurate and secure invoicing and getting you paid. Instead of using Word and Excel docs, nondescript PayPal forms or overpriced software, with Invoice Ninja you can send beautiful branded invoices with minimum of effort and maximum professionalism. Time Tracker & Projects The feel of desktop softwar...

Invoice Ninja Pricing

Forever Free Ninja Pro: $10/month Enterprise: $14/month - $44/month

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

Powerful Apps to Run Your Business
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Invoice Ninja Reviews

Overall Rating

4.82

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 138 reviews

Alberto

Company size: 11 - 50 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2021

An Amazing Invoicing Software that Will Leave You and Your Clients in Awe

User Profile

Kenric

Verified reviewer

Company size: 1 employee

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

April 2020

Awesome software for a small business

This is a helpful way for me to manage my company's invoices especially on the go. It is perfect for my self ran business.

Pros

Easy to setup and use out of the box. Lots of information if you need help. Can create multiple companies and multiple users.

Cons

The invoice preview wasn't working for me by default. I had to download every invoice to just see what I was sending. I googled a small and simple fix. I just had to disable a setting and previews worked as expected.

Reasons for switching to Invoice Ninja

Invoice ninja was more modern. Easier interface and mobile friendly. This is just a more robust platform than what I was using before. It is also easier to customize.

Response from InvoiceNinja

Thank you for your great review! We appreciate your kind words and having you on board, thank you! If you have any questions, we're at your service!

Replied April 2020

Trevor

Verified reviewer

Company size: 1 employee

Industry: Internet

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

February 2021

The Best All Around Solution

Invoice Ninja is the invoicing solution I've always needed! Finally! But it's not just invoicing, it easily enables me to track my time, my income and my expenses as well (plus you can do even more with it if you want!). And it does this all at a very fair and affordable price for this sector. Many of the competitors are simply over priced, especially for sole traders that don't do a ton of business. It's also amazing that it is both powerful and easy to use. If you don't need to do much with it, then you can very quickly just get invoicing. For those who like to tinker and tweak or need more functionality, then it can do that too. It's rare to find both ease of use and powerful customization together.

Pros

Very easy to use and setup, yet at the same time the flexibility and functionality exceeds all other options I've tried in this sector.

Cons

There is one or two missing features that are key for me (combined currency income for example), but those are coming with the soon to be released next major version.

Reasons for switching to Invoice Ninja

FreshBooks got too expensive and they totally bungled their major new version release in 2015/2016. And.co switched from free to essentially only paid plans by severely crippling their free version. They didn't offer any low/mid tier plan, which I would have been happy to pay for. Instead they only had one plan, and it was very expensive (for what it did).

Response from InvoiceNinja

GREAT REVIEW!!! Thank you so much for your kind words and taking time to share! We're glad to have you as part of the Invoice Ninja community!

Replied February 2021

Tobias

Company size: 1 employee

Industry: Computer Networking

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

November 2022

Version 4 was a fantastic product. Version 5 migration was a desaster and the product is worse now.

Fantastic, until Version 5 has been forced onto customers.

Pros

Version 4 had everything I needed as "one-man show" for my small IT business.

Cons

I thought, awesome there is this new Version 5. Let's start early and get onto the new features it has. This decision not only cost me a lot of valuable time to fix lots of bugs of the "automated" Migration process itself, but also it finally cost me almost $700 of my income because of an unwanted (automated) email that went out to a customer unplanned and unwarned. The new design of Version 5 seemed more like a homage to a Google Developer's Database Tool than an actual helpful product for the daily business administration. It was a **** in the neck to say the least. And today, I open up my Version 4 (Yes, I moved back, what a surprise) and the system tells me, I am suddenly on a Free account and I have only until End of November 2022 to move on to Version 5. Well, thank you Invoice Ninja!! Looks like I'm gonna have to cancel my Enterprise License altogether then very soon. You gonna lose a former happy customer, but I guess - in the name of progress and for your own Developer's Happiness about their favourite new toy: Version 5, that's the way it's gonna go... "Sad to see you leave customer, who cares."

Reasons for choosing Invoice Ninja

It had everything I needed for a competitive price. Version 4 at least.

Reasons for switching to Invoice Ninja

Version 5, once again. Total rubbish in my personal point of view. Next time you come up with a total re-write, please make sure your customers actually want that new product. This time, it looked like only your Developer won the decision-making round.

Richard

Company size: 2-10 employees

Industry: Utilities

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

March 2020

Beware

They lied to us and I spent a week swapping over and now going back to quick books because you can only have 300 customers with a growth of just 100 a month. So I'm being penalized for growth so no way.

Pros

I purchased this program to get away from quick books and after talking to them about my customer load they made it sound like it was no problem. As soon as I sent out reacurring invoices they started flagging my account saying I had to many and it was considered phishing. I'm in trash collections and have over 1000 customers that's why I paid them money so I could have unlimited. I'm going back to quick books.

Cons

They liked to me saying I could have unlimited customers when they only let you have 300 and can only grow by 100 a month.

Reasons for switching to Invoice Ninja

Thought it was a easier platform

Response from InvoiceNinja

We allow unlimited customers & unlimited invoices. For NEW account only we limit 300 emails DAILY (9,300 monthly), to avoid spammers. The limit is increased each month an account is active.

Replied April 2020

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