A pleasure to use and implement, with great, responsive and friendly customer service.

The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.

Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.

Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.

When a patient cancels, there is only one alert and completely disappears from the calendar without warning.

Backend interface is a bit chaotic and complicated to get used to. Mailchimp integration does not work with GDPR.

So far, it has been a great experience. AS was recommended by a business coach I'm working with, and I've been very pleased.

It has a horrible appearance and is hard to follow sometimes. Appears very unorganized and jumbled.

They got back to me when I reached out to customer service and that really made me feel like I could highly recommend this service along with the positive experience I have had using the platform.

My clients love how quick and easy things are set out to be. I love how they can receive confirmations quick and easy, I am still learning the software but I have been enjoying every bit of it so far.

It's simply great, very good value for money. Also really like the funny auto emails they send).

It is super easy to set up and customize and it gives a professional impression with its aesthetic. The free version is great for those looking for a simple scheduling service for single appointments.

Easy to work, good plans, I love how you can add so much detail about a service or product, and I love how you can connect your calendars.

Sometimes the email wasn’t received on the clients side , but it only happened twice so it was no worries at all.

This software gives you the best deal for your money. Their free plan is pretty awesome as well.

That you lose how it looks , when you don’t pay even if you pay on time , if you miss a payment everything is gone , until you pay again.

What I liked most about Acuity was the ability to customize almost every aspect of it. I'm in the beauty field and for me, the details are super important.

Excellent product and great customer service. It is simple and easy and I love that.

I like that I can run membership and subscription programs using this software. There are a lot of components to my business, so being able to consolidate my needs into a program is SUPER helpful.

I also love the sense of humor the company has put into the software, its a kind of place I'd like to do business with.

I have absolutely loved everything about Acuity. This was recommended to me as I began to expand my business into coaching and Acuity is a one stop shop to fulfill all my needs.

Overall I'm quite satisfied with Acuity. Its very user friendly and the free version is great so I'm sure the paid versions are even better.

Jump starting my life coaching business and this has help things take off with such ease. I love how everything is in one place, the software is customizable, and easy to use.

I love that it is so easy to use. I love that as a single entrepreneur I can use this software for free and upgrade when needed.

I loved how straightforward the setup and customization is. I can make the calendar feel like it's a true extension of my brand.

Also, the integrations work perfectly and Acuity is really super connected with the most important apps.

I love the ease of creating appointment types. I also really like the ability to create coupons and accept payments easliy.

Sometimes my clients wouldn't remember the time properly, or I would forget to write it down. Now the appointment times are clear, and there is no way for us to forget or get the timing confused.

I like that you can sell packages and my desired package has availability for 6 employees. The Stripe integration is useful and it is easy for students to schedule a lesson.

Fairly easy to use, customer service great, clever comments make me smile, integration with existing business processes good.

I love how easy it was to create everything I needed. Although I am only using the free version, for now, it has almost everything that I want in it and it has been amazing playing around with it.

I love that Acuity is very robust and allows you to customize responses when a client/customer books with you. I also love that integrates with Instagram and Facebook for ease of booking.

If something is changed on my system, I have to sometimes update Acuity. I had some significant problems with Microsoft that temporarily derailed  Acuity.

It has a very fresh and modern UX, i love the styling. It's a good priced product and easy to set up.

My overall experience is good with Acuity. The software helps me know that my clients are in good hands when it comes to booking with me.

Any time I have contacted customer service, I have had direct contact with a specific sales and service rep that has always been willing to help fulfill my request.

There are many online schedulers available, but for a company that offers a variety of services at different times, this is a solid option at a good price.

However, I found it too costly for what it offers/doesn't offer.

Easy to Use, good value, and constantly being improved.

We have used this system for about 10 months. I've been endlessly frustrated.

I used this system for 3 + year. The system is easy to use and convenient.

The fact that is give a confirmation number and email to the person that made an appointment is outstanding.

An excellent scheduling tool for the Higher Ed space.

TimeTrade is functional and easy to set up and get using.

I often need to schedule groups of people for multiple meetings in different time zones. The system lets me do this easily and gives me the ability to quickly save them off to my google calendar.

My favorite thing about TimeTrade is that it allows my customers to book time with me and integrates directly with my calendar.

Good product, good price, outstanding customer services.

I don't even know how to get me money back because there's no way to contact them.

I liked the price and simplicity of the program.

In fact, he used my Time Trade link to check my availability schedule our call. I am impressed with the customer service.

There is no phone number for customer support, so when there's a problem you can't talk to anyone. I've had a few problems in the last six years and I had to submit a request for help.

This a really nice tool for my customers to be able to schedule meetings easily. It also is great because once someone books, there is the capability to alert the stakeholders that the meeting is set.

Good for scheduling meetings that automatically sync to your outlook calendar.

Nice to be able to integrate it into websites and social media. Overall, definitely recommend.

Fantastic way to schedule appointments and has saved me hours of going back and forth trying to find a time that matches up.

Ive used Timetrade for over a year now and its saved me time and money by making it easy to schedule appointments with prospects and clients.

It can be a little confusing to set up and the tutorial videos don't always address all your issues.

I have used Timetrade for over a year now. I have it integrated with my Wix website and love the ease of use and dependability of it.

My customers like it and find it easy to use, and I get the info I need to organize my schedules.

A little quirky to set up your Calendar access and restrict availability for times you do not want people to set up meetings. Disappointing it doesn't synchronize with Outlook for Mac calendar.

TimeTrade is great because it allows our recruiters to select their individual availability and share only those times & dates with applicants.

Customer service was my biggest issue though. I found them to be unhelpful and almost rude.

US Dollar

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals.


Squarespace Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules.


Squarespace Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops.


Squarespace Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.



LongDescription

iCalendar Support

Electronic Payments

Payment Processing

Practice Management

Real-time Scheduling

Mobile Alerts

Fitness Plan

Rescheduling

HIPAA Compliant

SMS Messaging

For Salons and Spas

Progress Tracking

Client Database

Group Scheduling

Confirmation/Reminders

Online Registration

Credit Card Processing

Calendar/Reminder System

On Call Scheduling

Consent Management

Attendance Tracking

SMS Reminders

Team Calendars

For Accountants

Sport Coaching

Patient Intake

Customer Database

Recurring Appointments

No-Show Tracking

Gift Card Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Multi-Physician

Template Management

Scheduling

Data Import/Export

Multi-Location

Booking Notes

Treatment Packages

Student Management

Availability Indicator

Online Scheduling

Mobile Access

Online Payments

Capacity Management

Performance Metrics

Life Coaching

Single Provider Practice

Membership Management

Resource Scheduling

Business Coaching

Client Portal

Event Scheduling

Social Media Integration

Forms Management

Email Reminders

Real-Time Updates

Email Management

Website Integration

Driver Scheduling

Revenue Management

Branch Optimization

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Reminders

Class Management

Group Reservations

Automated Scheduling

Event Management

Virtual Meetings

Availability Management

Customizable Templates

Calendar Sync

Physician Management

Mobile App

Billing & Invoicing

Accounting Integration

Event Calendar

K-12

Web Forms

Discount Management

Customizable Branding

Patient Management

Activities Booking

Facility Scheduling

Reporting/Analytics

Contact Database

SOAP notes

Customizable Forms

Appointment Management

Client Management

Patient Scheduling

Purchasing & Receiving

Third-Party Integrations

Web browser (OS agnostic)

A 7-day free trial is available, after which Squarespace is available for the following tiered prices:

Emerging Entrepreneur: $15/month (1 calendar, in one location) 

Growing Business: $25/month (up to 6 calendars)

Powerhouse Player: $50/month (up to 36 calendars)

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

Acuity Scheduling

Webinars

Documentation

Videos

Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. 

Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.


Access Controls/Permissions

Activity Tracking

Self Service Portal

Booking Management

Real Time Data

Real-Time Notifications

Employee Scheduling

Appointment Scheduling

Workflow Management

Windows 10

Visit the Engageware website for features and pricing information. Engageware Scheduler offers deployments that scale to meet your needs - Enterprise, Salesforce, and Small & Medium Business.

Acuity Scheduling vs Engageware

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