Givebutter vs Silent Auction Pro

RATING:

4.8

(428)

Givebutter has 428 reviews and a rating of 4.76 / 5 stars vs Silent Auction Pro which has 393 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (428)
4.8 (393)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
November 10, 2023
Pros/Cons
  • Pros

  • Givebutter has a great team of specialists ready and willing to help you through your initial configuration as well as your ongoing work with the platform.
  • It works perfectly, and has all the features we need: peer-to-peer fundraising; team and fundraiser performance tracking; and alternative payment methods like Venmo, digital wallets and paypal.
  • Cons

  • Sometimes it was hard to coordinate when there are multiple fundraiser pages for one campaign.
  • It is less intuitive to edit personal information and I got confused about managing different campaigns, and how to direct people specifically one campaign.
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  • Pros

  • There was great customer support and training. After the training, product was easy to use; allowed persons not in attendance to bid.
  • The customer service is fantastic , they are easy to reach and answer any questions.
  • Cons

  • Sometimes, that made things a little confusing for me as we were only doing the online auction.
  • The real negative for us was having to enter silent auction donations and ticket sales in the same area.
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Pricing Range
$
$
$
$
$
$
$
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FrontRunners

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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos