HelloFund vs AuctionWorx Enterprise

RATING:

4.8

(58)

HelloFund has 58 reviews and a rating of 4.78 / 5 stars vs AuctionWorx Enterprise which has 31 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (58)
4.9 (31)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
April 15, 2024
December 20, 2023
Pros/Cons
  • Pros

  • This is a very straightforward donor platform. It is easy to use and if help is ever needed for our donation or event pages, customer service is immediately available.
  • I especially appreciated being able to make changes day of when we had an opportunity to do a silent auction right away. Text message communication was terrific for us.
  • Cons

  • We did have some difficulty integrating financial reports with our internal accounting system, leading to some frustration since numbers didn't exactly match up.
  • There were truly no aspects of the software that were difficult to use or impaired our event. One feature that would have benefited us to have is more customization with the donation buttons.
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  • Pros

  • I was able to perform an upgrade of the system in about 15 minutes, all of which was well documented. Customer service has been great.
  • I like the idea of being able to allow third-party sellers to use the site. I also like the idea of being able to own the software and customize it to my needs.
  • Cons

  • Chances are, you won't be able to set this up on your own hosting provider of choice, so you'll be stuck rolling with their hosting plan.
  • Currently no feature that lets you mass-edit your categories and products. Needs more built-in features and options for payment and invoicing.
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Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos