On at least two occasions, I had to input data from paper backups because the databases failed catastrophically. The software is terribly, fatally unreliable.

Ease of use is the great. Support team is friendly and easy to work with.

Customer service agent  Excels at providing timely feedback to even the most difficult customers me. Is an empathetic and focused listener, identifying out-of-the-box solutions for clients.

The system is easy to use and integrates well with Quickbooks & WorldPac's speed dial. We use most of all of the features that are available.

Great Product at a very fair price for not only the initial investment, but the support & upgrades as well.

Sometimes when we call in with a problem it seems to take longer that others to get a reply for Winworks. Not that they don't call but when we have a major problem it needs to be addressed right then.

User friendly, we  really like the highlighted areas, in new updated program. The text support was very helpful.

Most functions are easy to use, once the user is trained and understands the functions. The customer support is outstanding.

Navigates well and screens are very easy to understand. Gets the job done easily and prints awesome reports/invoices/work orders.

The best thing about this software is that we have Steve available to help us when we run into issues. He is the saving grace for us.

I appreciate integration into Quickbooks for easy AR. It also has multi-tiered pricing so you don't have to worry about your staff trying to figure out 10% discounts for preferred clients.

One of the most powerful tools with any shop software is the ability to build kits or canned jobs to save yourself time on the next job.

We love the ability to go to customer information with ease and not having to look through a lot of files to get there.

Only one email for Invoicing, with multiple users/senders is frustrating when customers respond.

This program offers all the benefits a business needs to run a shop. It calculates profits, losses, overall income and so much more.

Julie in tech support is amazing. The other guys are great as well but Julie has been the one that I have connected with.

There is no spot for SUBLET work. ESTIMATES do not have numbers on them, so when we work on our fleets, multiple ESTIMATES, no # to reference.

This company is the best, could not do it without winworks. Thank you for treating us with such great service.

Now, I get penalized for calling tech support to fix THEIR incompetence.

Customer service is wonderful, very helpful and polite staff.

Excellent Software very user friendly and have used this platform for over 10 years now its great.

I would HIGHLY recommend getting on-site training if you have not already, money well spent. Then tech support is best I've dealt with and Steve was absolutely amazing.

They even suggested that we not run Windows update. What a terrible suggestion.

Customer service is top notch as well, customer service agnets are great. As much as I have talked to Steve I'd consider him a friend, haha.

There are multiple terminals allowed, marketing and follow up  options and their customer service is excellent if you run into a question or problem.

My bottom line showed an immediate increase in daily sales. I'm bringing in more money because I'm not missing items that were repaired or should have been added to the R.O.

It is rather difficult to find previous repairs for 1 customer.

I like the ease of adding customers and creating work orders.

Its super easy to use and train guys on. Allows my inventory to be tracked as well as my guys to clock in and out on jobs allowing us to bill out as much of our time as possible.

It’s been great and I plan on using for a long time.

I am disappointed that the Customer gets left out in the cold. So if you are looking to serve your Customers you may want to look elsewhere.

Easy to get started using, no crashes, great customer service, does everything I need, best price.

I like the amount  of data this program stores and the reports your able to run. At this price point your getting a good value.

Any time we have a question,  the never hesitate to help us out and walk us through any new feature or problem we may be having.

The daily jobs r listed nicely and love how it keeps track of mechanic times.

All in all, I am very pleased with your program and it has helped us tremendously in keeping repair records of our equipment.

Difficulty to link it with electronic catalogues.

I spent $500 on Quickbooks Premier and was completely dissatisfied with it. It was only capable of holding 14,500 lines of inventory as well as being very difficult to use.

Very solid database, easy to navigate, endless options and features, can be used for simple or complex tasks, great customer support, excellent price.

The only flaw it has for us is the fact that we cant track cores or do core tax that Oklahoma charges but we don't get back.

I like that this software is easy to use and teach to new technicians.

The software is at a great price point, the purchased version does not expire (like our past program).

Not computer savvy at all and its very easy to set up and use.

The ease of the software is the best. My husband can even use this program and he is not very computer savvy.

I have been more than happy with this product from day one - we have been using it for over 4 years now and have no plans to change.

The guys are quick to fix issues and make improvements, great company to work with.

Great software and the customer service is awesome. These guys are very professional and helpful.

There really is no Con w/ Digital Wrench in my opinion, the only thing it doesn't do the $10,000 systems do is integrate the parts vendors info via automatic web download.

This software was great for me as an inisial business just because of the price point.but after using the program I couldn't be more satisfied and the tech and customer service is outstanding.

US Dollar

AutoShop is an on-premise auto shop management solution that serves small and midsize businesses in the automotive industry. It is suitable for automotive repair shops, custom car builders, heavy truck shops, equipment repair, tire shops and other shops.


Core features of AutoShop include work order management, customer and vehicle tracking, service history tracking, drag-and-drop scheduling and accounting. AutoShop offers inventory management, invoicing, profit analysis, management reports, advanced search, reminders and credit card processing.


The solutions enables users to find vehicles by scanning vehicle identification number (VIN) barcodes on their mobile devices, review work history, write work orders and upload it to the AutoShop management system. It offers integration with QuickBooks, Peachtree, Quicken, X-Charge and other solutions.


The solution is available in various pricing tiers. Customer support is available by phone, remote assistance and email.



LongDescription

Labor Rates

Electronic Payments

Customer Database

Data Import/Export

Accounting

VIN Lookup

QuickBooks Integration

Inventory Tracking

Historical Reporting

Service History

Alerts/Notifications

Reporting & Statistics

Work Order Management

Billing & Invoicing

Accounting Integration

Summary Reports

Quotes/Estimates

Customer History

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Contact Winworks Software for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AutoShop

In Person

Live Online

Documentation

Videos

Digital Wrench is a repair order software for small, medium and large repair shops.  Maintaining work orders, customer history, income tracking, inventory maintenance and tracking hours worked are common features that this software offers.


The software was created to serve a variety of repair businesses including OPE, ATV, Motorcycle, golf, RV, Diesel Truck, marine and many other kind of repair shops. With its inventory tracking feature, Digital Wrench repair shop owners can track items sold, parts purchased and labor costs.

Digital Wrench provides templates that save owners time when generating invoices and work orders. Additionally, owners can track a work order throughout its lifecycle.



Purchase Order Management

User Management

Customizable Reports

Repair Tracking

Order Management

Invoice Management

Scheduling

Sales Reports

Boat Maintenance

Labor Cost Reporting

Invoice Processing

Reminders

Automated Scheduling

Estimating

Employee Scheduling

Appointment Management

Job Tracking

Client Management

Point of Sale (POS)

Appointment Scheduling

Multi-Location

Windows 10

Subscription pricing is $39.95 per month then $20  for each computer after that. Subscription includes upgrades to the software and support.

Businesses can also purchase for as low as $595, $300 per computer after that. Purchase includes one year of upgrades and support. Support after the first year is $250 a year and includes upgrades to the software.

AutoShop vs Digital Wrench

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