eGoldFax vs iFax

RATING:

5.0

(37)

eGoldFax has 37 reviews and a rating of 4.97 / 5 stars vs iFax which has 361 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (37)
4.8 (361)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
5 / 5
Last Review Written
April 19, 2024
May 11, 2023
Pros/Cons
  • Pros

  • Implementing this to all staff was very easy. I like that we can have default fax cover sheets set for different staff/departments.
  • Safe, secure, low cost and ease of use. It nails all four important areas.
  • Cons

  • With the current web interface its hard to tell if the connection is live, if it was set up correctly, etc.
  • I haven't found anything about it I don't like yet.
Read all user reviews
  • Pros

  • It is cheaper compared to other providers, the ease of use and its design is very intuitive and easy to use. We personally take care of it a lot when it is necessary to solve a problem or unforeseen.
  • I could fax documents uploaded in my Google Drive easily thanks to ifax. The application is user friendly with easy functionality.
  • Cons

  • Inability to cancel and having to dispute with credit card company.
  • I did not see where there was a problem that needed to be addresses.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos