It displays information quickly and clearly. The training links are helpful and the site is pretty user friendly.

Badger maps gives you a visual of all your customers and prospects and helps you map out a route quickly and easily.

The ease of use is wonderful. This was a quick and easy transition from MS streets and trips.

I love the routing feature. I can alter my routes on the spot while sitting in my car.

Great customer service and over exceeded my expectations. I wish I knew about this 10 years ago the amount of time and money this saves us from doing it manually is unreal.

For mapping and visualizing accounts and for creating routes, this app is the absolute best.

But, that functionality would be 1,000x more useful if it tied to a CRM for small teams, whether they integrated with CRMs or had one built in.

It's been better than other cms software I've used. The customer service is great when emailed.

If I don’t remember to contact you monthly I don’t get a receipt. Receipts should be automatic once customers are charged each month.

The customer service is AMAZING and  I love that it connects with Waze. I have t used it to its full capacity.

Not anything that I would say was bad  about it.

The customer service is top notch one of the best. Great value for Mapping services as well as CRM.

It's a great time saver and organizer. It's great for the money.

I can enter call notes from the great phone app. Badger's support and customer service has been excellent.

The greatest App ever, it makes sales easier and more refundable.

My overall experience with Badgermaps was really amazing and I would definitely recommend to all the sales reps.

I could not have gone into this experience with the sense of confidence that I had without this platform. It is terrific for organizing your time along a route.

Badger resolves it with maximum efficiency. The customer service is awesome and prompt.

Easy to re-route based on traffic. Great integration with Waze or Google Maps.

A godsend for a newbie in a brand new territory.

Great app for my small and medium business. Saves a lot of time by fixing routes, also keep documents, notes and other related things altogether.

It's easy to use, and it gives outside salespeople an organized, effective way to save time and money. It's thorough and provides great information.

Web-based, integrated with Salesforce, color-coding of time since last visit, ability to create and optimize routes.

I love having the ability to view my check-ins quickly and easily. Also, the lasso feature really helps me chart my course easily every day.

Frustrated,  disapponted, angered, and now indifferent.

Just working smarter is the key for me. It has improved sales, time management, contact frequency, customer relations, I love it.

I used to get so confused and annoyed at the beginning of my day because I had so many different applications that I relied on.

It's a little confusing, lots of layers, really should have used it for a bit then scheduled some secondary training to pick up what I might be missing.

It syncs perfectly with Google maps. I love that I can optimize my route and determine how many stops I can cram into a work day.

First, they use google maps. Second, its user friendly and easy to use.

I was beyond irritated at that point. We paid for a setup and we have to do the file conversions too.

We continue to have technical problems and are unable to login. This is causing major problems for our dispatchers.

The entire staff is understanding to our needs and quickly recommends the best way to use the software to best benefit our needs.

The software is very user friendly and integrates with Quickbooks very well.

Not mobile friendly for the office side, terrible tech support, unable to import data from Housecall Pro, price is higher than other systems and doesn't offer anything special.

We have saved  money, less paper, less toner, employees have more time work due to not having to fill out paper invoices, not having to scan invoices or mail them out.

The program is very  user friendly as is the onboarding process. Easy navigation within both the mobile version for our field technicians and also within the office user license on the admin side.

All in all, it is a great tool that can be as simple or complex as you want it to be.

Again only thing I disliked was crashing during mobile.

They have a good thing going, but really need to work on service interruptions, along with better training of tech support.

I like the amount of options the overall program offers; such as tracking call sources, maintenance agreement tracking, installation/equipment tracking, general layout of the software itself.

Like that I can keep better track of profitability on individual projects.

We most liked the scheduling aspect of the software as well as the integration with Quickbooks.

Quick and easy invoicing. Like how easy and fast it is to create quotes.

Since day 1, working with FieldEdge has been a delight. Every person we have encountered has been positive, knowledgable and helpful.

I like that they have training videos and when I need something tech support is pretty fast to help with what they can.

Relationship continues to get better and better. The addition of 1 on 1 relationship managers has been a great addition for us.

Increased revenue, more satisfied customers, more quality reviews from customers.

Great software for a smaller company & cost effective.

The Reps are very friendly and knowledgeable and super quick to respond. Each user can customize their settings to maximize the ease of use.

You cannot click on a time slot in the dispatch board to initiate a scheduled work order/job. When you e-mail a quote to a customer the customer has no way of approving that work order.

Everything takes 20 extra steps to complete support is useless techs hate it information is lost connection with quickbooks is a major issue. WHAT YOU ARE SOLD IS NOT WHAT YOU GET.

I only had a couple problems with uploading a ticket but FieldEdge was able to assist with correcting immediately.

I am extremely thankful for the support team at FieldEdge. They are knowledgeable, helpful, and know their application well.

SENSITIVE CONTENT HIDDEN] was our trainer and from our first call with him we started experiencing problem after problem.

Feeling spoiled so when there is a lag I tend to loose my POOP. Rep talk for being impatient).

Overall, we have loved the software. There is another one that we like better but being a small company we could not afford it.

Has many great feature in the price book and dashboard. We can see almost instantly how profitable we are being.

US Dollar

Badger Maps is a field sales management solution that offers planning, routing and scheduling features, combined into one integrated application. Badger Maps is cloud-based and also offers Android and iOS mobile apps for using the service on the field.


The map-based interface offers several filters for helping sales reps manage customer relationships in their territory. Badger Maps also supplements new lead generation by displaying prospective clients on their filtered map. Field users can select prospects by industry, overlay them with current customers and explore new leads for their business.


Badger Maps allows users to schedule and deliver optimized sales routes with recommended driving directions and live traffic. It can also connect to customer relationship management (CRM) platform to track check-ins and changes with clients while in the field.


Along with the solution, the Badger Maps team also offers product and roll out training and weekly training sessions following implementation. It is available on either a per user per month or per user per year basis and is suitable for businesses of all size.



LongDescription

Content Delivery

Meeting Management

Performance Management

Route Optimization

Goal Management

Contact Management

Content Management

Lead Management

Mobile Access

Sales Activity Management

Territory Management

Training Management

For Sales Teams/Organizations

Driver Management

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Badger Maps

In Person

Live Online

Webinars

Documentation

Videos

The #1 software to run your entire business.
FieldEdge by Xplor is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service software allows companies to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more.

The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks.

FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services, and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. The system is also iPad compatible.

Support is offered via email, phone and through a blog for basic queries.

Labor Rates

Work Order Creation

Electronic Payments

Payment Processing

Mobile Alerts

For Locksmiths

Customizable Reports

SMS Messaging

Dispatch Management

Job Costing

Contract/License Management

Task Scheduling

Electronic Signature

Credit Card Processing

Invoice Management

Customer Database

Recurring Appointments

Job Management

Customizable Fields

Scheduling

Data Import/Export

Mobile Signature Capture

QuickBooks Integration

Technician Management

Inventory Tracking

Real Time Data

Routing

Historical Reporting

Client Portal

Preventive Maintenance

Service History

For HVAC Companies

Workflow Management

Real-Time Updates

For General Contractors

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Cost Estimating

Estimating

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Customizable Templates

Mobile App

Billing & Invoicing

Customer Management

Accounting Integration

Interaction Tracking

Real Time Reporting

Customizable Branding

Automatic Backup

Inventory Control

Contact Database

Online Time Clock

Equipment Tracking

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Prebuilt Assembly

Drag & Drop

Customer History

Change Order Management

Third-Party Integrations

Maintenance Scheduling

Inventory Management

For Plumbing Industry

Location Tracking

Third-Party Integration

Employee Management

Time Tracking

Activity Tracking

Data Synchronization

Knowledge Management

Calendar Management

Collaboration Tools

Data Capture and Transfer

Customer Portal

Productivity Analysis

Multi-Location

Price and Cost Calculations

File Storage

Real-Time Notifications

Online Booking

Reminders

Time & Expense Tracking

Chat/Messaging

Job Scheduling

Prioritization

Secure Data Storage

Checklists

Purchase Order Management

Status Tracking

Document Storage

Windows Vista

Windows XP

Linux

Windows 10

FieldEdge has a contract-free monthly subscription pricing model.

Badger Maps vs FieldEdge

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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