I can’t think of anything that I dislike about this.

I doesn't really explain how to use it or conversation between other forms is hard.

We really like the customer service we've received. It is much better than in the past and we now receive very quick responses to any questions.

I love the kiosk mode it make it easy for my clients to read and sign consent forms at consultation.

Very good easy to use like the layout and form templates.

Excellent -- love it and have recommended to another org that I volunteer for, and they have created and started using Jotform.

Limited number of allotments per subscription.

It really helps me to know that clients understand and agree to terms and conditions and acts as a legally binding agreement.

I like the many contract and proposal management features.features. This software has best electronic signature capabilities.

I like the customization ability of the Jotform platforms.

It can be difficult to find answers to specific questions.

I love that i can send the forms directly to my clients and that you can create an app with your forms.

We really need to be able to send to several people and they can decide who signs it, vs us picking one recipient who may not be the signer and then the Jotform Sign goes ignored.

It's so easy to use; I haven't used Jotform for long but it seems like I've used it for years since it's so easy to navigate.

Used only for a limited time before the company converted to another product.

The customisability and ease of use is great with Jotform. It is very easy to configure conditional routing and approval systems.

It's an easy to use suite for document management.

We love that Jotform is customizable, that we can authenticate users, and the ease of use. We also love how Jotform makes sales easier for both us and our customers.

JotForm sign is a great service that we used daily. We created a form that had several variables that we needed to know from the customer.

It was slightly difficult to figure out at first.

Easy to usen and customise, looks professional. Had to use customer support yesterday and the response was almost immediate.

Another useful feature is the tool can be embedded into websites, allowing them to be used as a legal document.

I have spent a good amount of time together with my team to set-up the forms. We have saved a lot in cost and time by using this service and it's quite hassle free once it has been properly set-up.

I am SO glad someone told me about Jotform. Our clients and agents are spread around the country, and most of what we accomplish happens virtually.

I used it for our childcare enrollment paperwork. It gives us a lot of flexibility to build something that works for us.

Which confused a lot of individuals in addition, the email landed in many spam/junk folders. Which defeated the purpose of being able to import addresses and directly share/email.

Easy to use, allows me to create a contact with the one who filled out the form.

I've had a great overall experience so far using Jotform. Any support tickets I've placed have been resolved quickly.

I like that is easily accessible and cost friendly. It has so many templates to choose from and helps you to organize all your files in one place.

Very good experience am happy with how the product has fit our organizations needs.

The set up for the forms that we needed were easy to do. Many features are built in so you just need to select the feature you would like.

It's  structure is boring and most bothersome part is that it allows only few file formats.

It has more features and is more sophisticated than Google's tool for surveys. It's integration with MailChimp is a top feature.

Good Product With Good Algoritham. Provides Needful Tools To Analyse The Insights Also To Get A Good Understanding About Customer Expectations.

Ease of use, it was an easy set up and login and the interface was easy to navigate but also had fun colors that caught the eye.

I am unable to specifically Identify any features of this product that I am unhappy with or that do not add value.

Inability to change your survey after it has been submitted can be frustrating for some users who made a mistake in their feedback.

Excellent product, great features and functionality for paid subscribers, integrates well with other platforms.

It makes it so easy to choose a template and edit the questions. I also love the layout of the results - they are easy to read at a glance and are formatted great.

I have realized that Surveymonkey helps me and my team to better understand the metrics that we plan our work around. It’s very easy to use and pleasant to set up.

That's something I hate about it, first you waste your 2 3 minutes telling them who you are, and then they just put a small message on blank screen that you're not qualified.

Customer Support, when you pay for the top tier, is responsive and polite. Other than that, this whole service is for the birds.

Overall surveymonkey is good. It has good integrations with other software too.

We used to use Survey Monkey every three months to send out survey for our transformation challenge (our community would vote on whom should win) it is easy to use with lots of great features.

Suddenly, the $5/month option was nowhere to be found. Horrible way to rip people off just as they are frustrated enough to get their survey out.

At times if your signal is weak your and your survey is interrupted i have lost infirmation and needed to start all over again.

I love that they offer a very generous free version to help you get started if you're just starting out on a low budget and then you can grow your account as needed. That is something I value highly.

Our only recourse is to dispute the charge through our credit card company. This was beyond disappointing.

Overall, I like the features they provide and getting creative with my surveys, I am just not a fan of the pricing.

I like this software ,its a great way to communicate and stay up to date with the pandemic and donate to organazations for a great cause.

Overall, this is a good product. The biggest pro of this software is the ease of use and ability to easily share with others to complete the survey.

It could be difficult to go back and forth and it required time and patience to go back and forth if I accidentally messed something up.

US Dollar

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events.


Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more.

Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum.

LongDescription

Electronic Signature

Authentication

File Management

Document Templates

User Management

Status Tracking

Payment Processing

Customizable Reports

Document Storage

Proposal Generation

Document Check-In/Out

Access Controls/Permissions

Data Storage Management

Activity Tracking

HIPAA Compliant

Data Synchronization

Templates

Digital Signature

Contract/License Management

SSL Security

Pre-built Templates

Single Sign On

Approval Process Control

Data Extraction

Conditional Logic

Communication Management

Document Capture

Document Analytics

Customizable Fields

Collaboration Tools

Content Library

Template Management

Data Import/Export

Offline Access

Mobile Signature Capture

File Transfer

Process/Workflow Automation

Document Classification

Version Control

Content Management

Configurable Workflow

Completion Tracking

Mobile Access

Compliance Management

PDF Reader

Data Security

Buy Side (Suppliers)

Convert to PDF

Real-Time Notifications

Forms Management

Workflow Management

File Sharing

Activity Dashboard

Alerts/Notifications

Multi-Party Signing

Reporting & Statistics

Reminders

Customizable Templates

Document Review

Document Automation

Expense Tracking

Multi-Language

Customizable Branding

Compliance Tracking

Reporting/Analytics

Customizable Forms

Contract Drafting

Drag & Drop

Secure Data Storage

Task Progress Tracking

Team Collaboration

Archiving & Retention

Third-Party Integrations

Sell Side (Customers)

Contract Lifecycle Management

Task Management

Document Management

Document Generation

Search/Filter

Specialty Contracts

Contact Management

Renewal Management

Audit Trail

File Storage

Forms Creation & Design

Email/Help Desk

FAQs/Forum

Knowledge Base

2-10

11-50

51-200

201-500

501-1000

1000+

Jotform Sign

Live Online

Webinars

Documentation

Videos

SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. Users can email surveys to respondents and post them on their websites and social media profiles to increase response rate. Users can run customer satisfaction surveys to get feedback on products and services, and they can send employee engagement surveys to understand employee satisfaction within the company. The tool allows users to send surveys and check on results from a mobile device.


SurveyMonkey helps users reduce data bias by using question, page, block and order randomization. It provides users with multiple question types including video, matrix, rating, star, slider, A/B testing and ranking questions. Users can personalize respondent experience with advanced survey logic, branching, question and page skip logic and advanced piping. Users can use survey templates or access question banks to prepare surveys.


SurveyMonkey allows users to customize their surveys by adding logos, themes and corporate colors. Pricing is per month. Support is provided via email and phone.



Commenting/Notes

Real-Time Analytics

Engagement Tracking

Surveys & Feedback

Skip Logic

URL Customization

Sentiment Analysis

Randomization

Email Distribution

Email Marketing

Multi-Channel Data Collection

Survey/Poll Management

Real-Time Data

Question Piping

Benchmarking

Question Library

Question Branching

Social Media Integration

Email Management

Visual Analytics

Customizable Questions

Live Results Sharing

Online Polling

Support Audio/Images/Video

Trend Analysis

Feedback Management

Data Analysis Tools

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

NPS Survey Structure

Performance Metrics

Data Capture and Transfer

Autofill

Web Forms

Text Analysis

Text Fields

360 Degree Feedback

NPS of Customers

Pulse Surveys

Customer Experience Management

Website Integration

Data Visualization

NPS of Employees

Ratings/Reviews

SurveyMonkey is available across Individual, Team, and Enterprise plans:

Individual - 
Premier Annual: $67.96/month
Advantage Annual: $27.17/month
Standard Monthly: $12.22/month

Team - 
TEAM ADVANTAGE: $21.07/month
TEAM PREMIER: $51.66/month

ENTERPRISE - Please contact SurveyMonkey directly


Jotform Sign vs SurveyMonkey

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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