Customer service can be angry. Only one did this but It only takes one to give a very negative vibe about your service.

Excellent customer service and support, very custom templates which makes this very useful, also enjoy the automation tool.

I reached out for customer support/service multiple times and was always happy with the outcome of my requests.

The inability of applying some CSS & HTML tricks and shenanigans in their editor.

The software itself is great and has definitely improved over the last few years and we expect for it to only continuing improving.

Much easier to manipulate and customize the design than our previous solution. Drag and drop functionality is great and offers good amount of customization.

IContact has given me and my colleagues the ability to create professionally designed email campaigns effectively and efficiently.

Leaving iContact was a pain also. My organization signed a contract for annual subscription, so I assumed we would have to re-upp at the end of each year.

Even if you are not familiar with email marketing campaigns iContact makes the process a breeze with intuitive user interface and automated processes and even greater templates.

It's easy to use, but the customer support is there if you need it. The prices are competitive with other likewise sites.

At first it was a great alternative to CC. A good price with a decent interface and feature set.

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.

We've had to contact support a couple of times and they have been helpful. The level we purchased isn't a comprehensive marketing solution.

It's easy to use and the reporting options make my post-campaign job easy. In past jobs I've used Mailchimp and Constant Contact, however iContact is much better in my opinion.

The ease of use, great customer service and an account success manager that is top notch. Only wish we could dedicate more time utilizing the tool.

It also provides a lot good feedback based on responses you send marketing to.

I contact is great for creating engaging content like newsletters or blogs and promos. The analytics also helps you track your content.

Salesforce integration set up is easy, and customer service for any issues was very responsive.

I like how it allows me to send very basic emails to groups of customers. It is also very easy to use.

Ease of use and up time. Emails get delivered and social media integration is Great.

I liked being able to send out regular communications with our followers and interested parties.

Experience has been great with this solution and very effective by the way. Highly recommended and will continue to use it and explore new functionality.

It's ugly, slow, and limited in design possibilities.

I contact is easy to use and great for emailing to different channels. It has many engaging features such as image, hyperlink, and video options.

Horrible customer service. They also have really low deliverability, I guess that's why they need to keep the extra month of billing.

Great templates to help present your advertising and information in a way that is not too cluttered for the recipients to read.

We’ve also experienced slow load times as a downside - a big issue when time is money.

They created a WYSIWYG tool for creating automations but I find that it's more confusing than other methods.

If you want to have great training when it comes to email marketing then this is the tool for you. You will be a pro in a matter of hours.

It’s the best professional level software for any office or school. Very reliable and super user friendly.

I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.

I love that the programs integrate seamlessly and can store files online in the SharePoint platform for ease of use when sharing documents for collaboration.

It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.

It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.

The overall suite is nice to collaborate with fellow employees on specifically Microsoft Teams is amazing for collaboration.

My overall experience is good  I would recommend this program to everyone. I have had a positive experience  with this program.

If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.

My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.

It's nice to have a one-stop-shop for all of your needs. That makes it super helpful because it works across platforms.

Non profit pricing is excellent. Love the Office 365 Exchange much better than on-site.

Customer Service is included in the cos,  I have had to call them a couple of times and have been taken care of by a real person and they have resolved whatever issue I was having.

Everything you love about the disk version of Microsoft but in the cloud. Super easy to use, super easy to share - and you can plugin in Grammarly.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

There are many things that I love about this program. The price point is fantastic, especially considering all the resources you get for a small monthly fee.

It's super easy to setup for my employees. I get the peace of mind they are using the best.

And all includen in the same plan. I use it in my work space and its amazing, the flexibility and the integration is amazing.

I like the ease of use of Office 365. It is a great value for the money and helps me keep all of my business information easily accessible.

The auto quarantining is a bit aggressive and sometimes has false positives. As an admin I can release them so no email is lost, but still a bit annoying.

I love that they offer Office 365 for free to use, and I love the ease of most of their apps, such as Microsoft Word, and a few other docs.

Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.

The overall experience has been wonderful. Even the customer support was a pleasant surprise, compared to others.

It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.

The microsoft suite is amazing because it is compatible with pretty much everything now. Making documents is great because it has review things where you can send things to other people.

Microsoft Support is horrible and it takes an incredibly long time to get through to them if you have a problem.

Overall Microsoft 365 is an amazing product with great features and wonderful customer service.

The customer service staff is amazing and well trained. My experience with Office 365 has been amazing and I will continue using this product.

It’s been a great product and I like having mag programs to get various jobs done. Price point is good and quality is great.

The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.

I love that this program is very easy to use and has lots of functionality. I also love that there is a place to find answers when necessary.

Great suite of products. With Excel, Word, and Outlook being at the forefront of the great softwares that are part of office 365.

Ease of use and the ability to communicate and share your screen with coworkers. Great part of the Office 365 suite.

US Dollar

iContact is a Web-based email solution that helps small and mid-sized businesses engage with their customers and grow their bottom line. 

With solutions from email design, list management, campaign management, landing pages, segmentation, and automation, businesses can develop and manage campaigns all from within a single solution. 

Additional features such as customizable email templates, schedule message delivery, split A/B testing, and SpamCheck allow businesses to control the development and delivery of email campaigns.  

This complete solution is wrapped in a customer friendly dashboard that enables you to monitor all your campaigns.

LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Customer Surveys

Multi-Channel Marketing

Social Marketing

Email Monitoring

Lead Capture

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Subscription Management

Drip Campaigns

Multi-Campaign

Customizable Fields

Content Library

Template Management

ROI Tracking

Campaign Segmentation

Email Tracking

Campaign Planning

Lead Generation

Email Templates

Subscriber Management

Email Distribution

Contact Management

Lead Management

Email Marketing

Mobile Access

List Management

Real Time Data

Performance Metrics

Channel Management

Click Tracking

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Workflow Management

Email Management

Event Triggered Actions

Visual Analytics

Customization

CAN-SPAM Compliance

Segmentation

Customizable Templates

WYSIWYG Editor

Image Library

Response Management

Web Forms

Spam Blocker

Reporting/Analytics

Mailing List Management

Campaign Analytics

Lead Qualification

Customizable Forms

Drag & Drop

Social Promotion

Autoresponders

Third-Party Integrations

Campaign Management

Multivariate Testing

For Small Businesses

Content Management

Data Import/Export

Email Campaign Management

Customizable CTAs

Reporting & Statistics

Mobile-Optimized Email

Multi-Account Management

Automated Publishing

Campaign Scheduling

Activity Dashboard

Data Visualization

Automated Scheduling

Customizable Branding

Post Scheduling

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Get iContact Free by visiting iContact.com, no credit card required!

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

iContact

In Person

Live Online

Webinars

Documentation

Videos

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.


Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.


Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.



File Management

Commenting/Notes

Document Templates

Meeting Management

Two-Way Audio & Video

Presentation Tools

Project Templates

Document Storage

Data Synchronization

Templates

Calendar/Reminder System

Team Calendars

Communication Management

Document Capture

Brainstorming

Office Suite

Calendar Management

Collaboration Tools

Room Booking

Full Text Search

Scheduling

Offline Access

Multiple Projects

File Transfer

Audit Trail

Version Control

Notes Management

Booking Management

Discussions/Forums

Two-Factor Authentication

Address Book

Real-Time Notifications

Real-Time Updates

Video Support

File Sharing

Alerts/Notifications

Multi-User Collaboration

Reminders

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month
Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month
Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

iContact vs Microsoft 365

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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