Community SMS Marketing Platform vs Trumpia

RATING:

4.8

(28)

Community SMS Marketing Platform has 28 reviews and a rating of 4.79 / 5 stars vs Trumpia which has 80 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (28)
4.3 (80)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 25, 2021
June 19, 2024
Pros/Cons
  • Pros

  • Another I like is the ability to filter members into groups and send texts to only that group. The user experience is world-class.
  • I absolutley love this app. It is super easy to use and I abssolutey love how amazing the customer service is for this app.
  • Cons

  • No app for android devices. Which makes it less convenient than email for anyone who isn't an apple user.
  • The sense of urgency to sign up made me feel pressured and so I signed up before I was ready to launch which was stressful as a small founder. I share my feature requests directly with them.
Read all user reviews
  • Pros

  • The customization with the campaigns and keywords has also been instrumental in helping us with our internal staff communications.
  • The flexibility and affordablity of the software was my first draw. Once working with it, I have found that they have a good customer support team that has assisted me every step of the way.
  • Cons

  • The only problem I have had with this software is that the price is a bit too high for our program.
  • Trumpia is not user friendly at all and very very hard to understand and work on. I hate it and has not worked for us.
Read all user reviews
Pricing Range
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$
$
$
$
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos