Pricing is fair, features are robust, and it integrates with quickbooks for seamless accounting.

Easy to navigate, very intuitive search functions,  and the training we received when we transitioned was wonderful.

EVetPractice has an amazing support team and structure. Covetrus as a whole is easy to work with and they answered and addressed all our questions and concerns throughout the process.

Takes time to check with the other offices to see if they also have a statement for the same client. Frustrating because some clients get very upset with us.

I am currently frustrated with the payment system for the card readers.

The printer settings are very difficult and we often have connectivity problems.

The best part about the software is the price.

Overall, our experience with eVetPractice has been good and has helped improve the work flow in our office.

We lover the program and have not had any other issues. Help is always very helpful and we can always find the answers in the help area.

The changes to the graphics make the product worse and because of all the graphic changes and the poor customer service, changing software has been discussed with my leadership.

Some of the financial reports are difficult to use. We get conflicting results on our accounts receivable in different reports.

I love how easily and well it integrates with Antech for lab results. It also makes things like rabies certificates very easy.

We did have a few hiccups with the integration, but it was fixed very easily. I love that it is cloud based, which made it super easy for me to access while I was working from home during COVID.

Finally all of us love that this system is accessible from anywhere. If our internet goes out, we love having the ability to remotely access the software.

Easy to navigate, minimal screen clutter making it easy to find where I want to go/what I need to do. Love the ability to login via the browser from any location.

It is so user friendly, affordable and tech support is great.

From set up to using it daily, the software is easy to navigate and very user friendly. The customer support has also been outstanding.

What I like best is it’s easy to use and figure out. I had only used cornerstone before and it’s similar.

I really dislike printing to PDF ( my number 1 complaint). I dislike how it inactivated clients with k e pet I.

The customer service has been amazing. The staff that helped up transition from Intravet to Evet where great.

If the internet is bad I have no access to my medical records.

I couldn’t believe how quickly it was up and running. Not only is it easy for us but it’s so simple for our clients too.

Learning to use the software and installing it can be time consuming. I believe that is really the only downside to this software.

The only thing this software is missing is a required questionnaire for clients booking an appointment.

The software is super easy to use and manage the effortless online booking flow. When I needed help from customer support they were quick to respond and resolved my challenge with ease.

It is difficult to configure the software to keep clients from scheduling the wrong kind of appointments for their needs.

It is easy to learn and incorporate into our scheduling process. The widget for the website, helps us guide clients to this feature.

The perfect integration with our PMS system, the immediate diary synchronisation, the flagging of client mismatch and the absolute customisability.

How new cards are created not ideal, seems to put first and  2nd name in surname ext.

The ease of scheduling for our clients and the ease of our staff being able to integrate and confirm them with Cornerstone.

Being in a multi veterinarian practice, the Veterinary Online Booking software is amazing.

Vetstoria is amazing -freeing up our receptionist's time for those of our clients who know when & who they want to see-with the added advantage that they can book at any time of the day or week.

Swift and thorough responses to any questions.

Customer service has always been really helpful and understanding how important being able to book online is to our clinic.

The software was easy to install and I think that this was mostly due to the fantastic Vetstoria customer service.

Easy to use, easy to navigate around the website.

Integrates really well with our PMS-& easy to configure.

Vetstoria integrates perfectly with our PMS, its seamless booking system on our website is customised and reliable.

Online booking is incredibly easy and user intuitive.

Fantastic support form Vetstoria following any inquiries.

Struggling to link to our Facebook  page, probably due to FB not Vetstoria.

Good integration with our PMS in general. Quite easy to use and understand.

Ease of use simple layout. Good tips on how to manage successfully.

This online booking system has proven to be a valuable asset to our practice.

Easy to use and integrate with great support. Takes the pressure off the phone lines and the clients love it.

The set up process was straight forward and easy to use. Julian helped every step of the way.

I wish we could have some doctors on 30 minute slots and others on 40 minutes, but it is a problem of the program we use I think.

My main problem is not having the time to exploit all the potential uses.

We chose Vetstoria because of the ability to integrate with Cornerstone. The set-up and implementation was efficient and did not require a lot of time from our management team.

We found it a very flexible platform, easy to integrate into our website and clients have given mostly positive feedback.

Our clients tell us that they love the option to book online.

The team behind Vetstoria are outstanding too. Alway's more than happy to help and solving queries & issues in a phenomenally short time.

The product is good, I  am sure they will make it great at some point.

We have been entirely impressed with the quick setup, efficient intregration and effective customer service. We strongly recommend this product, it has been nothing but a benefit to our business.

The platform is great and easy to use. This service has definitely helped cut down on some phone calls and clients really like the ability to manage their appointment times without having to call in.

A huge benefit to clients to be able to offer online bookings, great product, so easy to use.

Clients are able to book at times that leave unuseable gaps. Ie first free slot at 4.30pm, but client chooses 4.40pm - leaving 10 minutes wasted.

Vetstoria has been great and extremely flexible.

Firstly, we don't have time to sit watching email. Secondly,  if we DO catch an inappropriate appointment, more often than not, the client is angry that we have to change the appointment.

US Dollar

eVetPractice is evolving to Covetrus Pulse—Spend less time juggling apps, tabs, and windows and more time caring for pets with Covetrus Pulse Veterinary Operating System (vOS). Covetrus Pulse unifies essential management applications into a single, seamless environment that’s easy to use and right at your fingertips.

By combining our industry-leading cloud practice management and client communication tools with our family of Covetrus products and services, daily tasks are simplified – empowering your veterinary team to focus on care.

Customize the way your practice works by connecting to third-party apps providing flexibility and choice through our App Ecosystem Integrations – from diagnostics to payment processing and inventory management partners.

Covetrus Pulse vOS is accessible from desktop computers and mobile internet-enabled devices, continually up to date and secured with world-class encryption technology.

Plus, Covetrus customer support, training tools, and a 24/7 Resource Center make onboarding a snap for teams and new employees.

For veterinary practices looking to increase efficiency, productivity, and profitability, while fostering a happy staff, Covetrus Pulse vOS lets teams focus on what matters most – caring for animals and strengthening client relationships.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Electronic Payments

Payment Processing

Document Storage

Activity Tracking

SMS Messaging

Charting

Electronic Signature

Confirmation/Reminders

Communication Management

Customer Database

Calendar Management

Template Management

Accounting

Self Service Portal

Inventory Tracking

Imaging and X-rays

Client Portal

Email Reminders

Activity Dashboard

Reporting & Statistics

Reminders

Prescription Processing

Automated Scheduling

Customizable Templates

Billing & Invoicing

Accounting Integration

Appointment Management

Records Management

Client Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Inventory Management

Check-in/Check-out

Web browser (OS agnostic)

eVetPractice offers 3 price plans. 

Foundation: $250 per month
Standard: $386 per month
Premium: $536 per month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Covetrus Pulse

In Person

Live Online

Webinars

Documentation

Videos

Vetstoria is a real-time online booking platform, helping veterinary clinics take appointment bookings online, secure payments, set up digital marketing campaigns, take telemedicine appointments, and run reporting. Vetstoria also syncs with your clinic's software in real-time, meaning that appointments made via Vetstoria appear immediately in your practice software, and emergency block-offs, or appointments booked in the clinic are immediately reflected in Vetstoria - so say goodbye to double bookings!

Vetstoria's online booking is also completely customizable, so you never lose control of your diary. Vetstoria enables managers to set rules and intelligent triggers to decide what can be booked and when. You can set rules around which appointments take priority, when certain appointments can be booked and by who, which appointments are available to new or returning clients, which clinicians are able to take which appointments, and much more.

Vetstoria also allows you to accept debit or credit card payments or pre-authorizations during the appointment booking process, and allows clinics to take new client information before accepting appointments from new clients. Additionally, Vetstoria lets you automatically confirm appointments and send instant email notifications with all the details direct to the pet owner.

Covetrus Pulse vs Vetstoria

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