Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time.

Asset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should be required) before sending.

Asset Panda helps users in auditing, facilities management, equipment support ticketing, compliance and purchase order management. Other features include asset photo tagging, replication configuration and Gantt charts. Support is available via chat, email and phone. Pricing is either per asset or per user.



590 Reviews of Asset Panda

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 590 reviews

December 2018

Steve from Operating engineers Local 324, JATF

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

2 of 5

December 2018

Its ok.

So far so good. Still growing with software.

Pros

I can pick all the categories i want see when I open up the asset.

Cons

The attachment file, needs to be able to add folders. I need to be able to separate all my documents in to there own files.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Steve, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to serve you.

December 2018

Alex from Nami Tentou

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Easiest Inventory System Ever

Pros

The mobile app has been excellent in being able to keep track of all of our assets between our several offices. The ability to generate detailed reports saves us so much time, especially at the end of the year.

Cons

It'd be great to be able to export multiple assets at once but it's not a major deal. It would be a 'nice to have' feature.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Alex, we appreciate you writing a review on the Asset Panda platform. We are going to send our comments to our product team for review. You can currently export multiple assets we are not sure if this is a training issue or if you have something else in mind. They will be reaching out to you shortly to make sure they fully understand what you are looking for. In the meantime, if anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to serve you.

December 2018

Sam from Leighton Park School

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

All-rounder

We introduced Chromebooks to all students so having a complete historical of who the asset is assigned to has been really useful. Assign pictures of any damage is also a benefit.

Pros

Very customizable, down to columns, views, categories. We can design the portal and add whatever we want to suit us.

Cons

Reports could be more visual and incorporate graphs\charts rather than list exports. Not sure if you do this or not.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Sam, we appreciate you writing a review on the Asset Panda platform. We do have a variety of dashboard visual reports for you to review. We will ask our product team to reach out and show you how. In the meantime, if anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to serve you.

December 2018

Ishan from Crafty

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

AP review

It has been very helpful and taken the way we work with and think about the our asset tracking to the next level.

Pros

Love how flexible it is. Love how responsive the team is.

Cons

Would love for the UI to be upped a bit.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Ishan, we appreciate you writing a review on the Asset Panda platform. We will send your comments to our Product Team for review. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to work with you.

December 2018

Thomas from The Hewitt School

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Asset Panda

Pros

The best part of Asset Panda is the support for integrations. They aren't always as useful as you'd like but they hello you get data into Asset Panda and automatically keep it up to date.

Cons

Because Asset Panda can do so much there's a small learning curve as you wade through absolute features. Thankfully they have excellent onboarding and customer support

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Thomas, we appreciate you taking the time to write a review on the Asset Panda platform. If you have any suggestions on how things could work on the integrations we would love to hear what you think. Our World Class client success team is always there via phone, email or chat to help and listen. Thank you for the opportunity to serve you.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Excellent solution for our inventory needs and so much more!

Pros

Unlimited users was crucial for our non-profit organization. The implementation process was totally painless and actually kind of fun. I cannot say enough about our developer,. She patiently listened to all our needs, helped us come up with creative solutions and far exceeded my expectations. As I began to dive-in and make the tool my own the more excited I became about the ease of use and endless solutions Asset Panda has to offer, far beyond merely tracking our inventory counts. This is definitely a game changer!

Cons

We will need to export reports to a spreadsheet to perform cost calculations. Would be great if this could be done within Asset Panda.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Thank you for writing a review on the Asset Panda platform. We love that you are exploring the tool. You can build lots of highly functional business utilities on it. We have a client that calls it the 'Swiss Army Knife' of his business. After learning the in's and out's of the configuration tool he runs his entire company on is sans accounting. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to serve you.

December 2018

Brandon from Collier County Tax Collector

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Asset Panda Review

We had a lovely experience with Customer support. Support team was very knowledgeable on the product and did not pressure us into purchasing. The customer support was also very knowledgeable, personable, funny, and a pleasure to work with. Their t-shirts are also the best I have ever worn. ;)

Pros

We like that it is cloud based, no need for expensive hardware to be ran, and can support fixed assets.

Cons

As of right now, we have not found anything major. If I would have to pick something, it would be not having an option to scan assets offline and update once online.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Brandon, we appreciate you writing a review on the Asset Panda platform. We will send your comments to our Product Team for review. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to work with you.

December 2018

Greg from Carwash Services of Southeast

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great Asset Tracking Online Software

Great on-boarding support and really easy navigation on website.

Pros

The ease of use for both on web and in app. to view/delete/update assets.

Cons

Maybe some of templates could be easier to setup.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Greg, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat. We appreciate the opportunity to serve you.

December 2018

Peter from Blue Connections

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

custom reports

First time user that had issues figuring out how to make custom reports. Received A+ assistance from Tabithia Ima. She understood my problem and found resolution for it very quickly.

Pros

Ability to make custom reports
Layout and design is simple

Cons

No real dislikes as I only used it to resolve a reports issue for a customer
I would add a description on the menu options on what each function does.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Peter, we appreciate you taking the time to write a review on the Asset Panda platform. Every month we have an award called Boss Panda to recognize internal people who do an amazing job. Tabi is our Boss Panda for the month so your review validates who wins!! If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to serve you.

December 2018

Joseph from Armstrong

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

5 of 5

Functionality

3 of 5

December 2018

Review :-P

Great

Pros

Organization and customization of fields and inputs

Cons

Mobile application is a bit of a mess - functional but formatting on android devices is off and navigation is clumsy

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Joseph, we appreciate you writing a review on the Asset Panda platform. Our product team will reach out to you regarding your Android comments. There are many different versions of Android so details on your device will help configure it properly and solve your issues. If anything else comes up please reach out to our World Class client success team. Thank you for the opportunity to serve you.

December 2018

Talia from Filters.com/Barney Corporation, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Gets the job done but the UI/Design is not that great.

Pros

so Asset Panda breaks down tasks by a PLETHORA of categories which is really awesome if you really need to dig into more specific things by location, currency, etc. It's pretty easy to use and gets the job done.

Cons

Okay.I know this is being picky but I honestly hate how it looks. It's not that it's hard to navigate really at all, but the UI of the entire software is a bit unfortunate. It's old looking, and at some point, there are way too many categories for it to be divided into. I think they have all the right elements but the components and how they're placed on the screen are not well done.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Talia, we appreciate you writing a review on the Asset Panda platform. We agree that our UI needs to be updated. In fact we are in process of doing that now. Our product team will reach out to you and give you and update on that and ask for some feedback on our direction. I think you are really going to like what you see:) If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to serve you.

November 2018

Vanessa from Coleman Worldwide Moving

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

IT Asset Management

Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no easy way to see where our equipment was assigned. We had to go through several different applications to see what assets even an individual employee had. Now, we can quickly see all equipment at an entire location. Asset Panda has greatly improved device accountability as well as equipment life cycle planning.

Pros

Asset Panda is easy to use with an intuitive interface and customizable asset fields. The ability to import existing asset lists and scan in new assets is a huge time saver. Even manually entering new asset records is easy since Asset Panda has the ability to copy and then modify existing records, saving me from entering the same fields over and over, such as model numbers. If I do have trouble or questions, Asset Panda support is always prompt and friendly.

Cons

It can be slow to pull asset information at times. Reports are also slow to generate. It normally takes 30 minutes to an hour for me to receive requested reports, and sometimes I need faster access to that data.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Vanessa, we appreciate you writing a review on the Asset Panda platform. We have made significant changes to our reporting module. You will see significantly faster response times in the very soon. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to serve you.

November 2018

Peggy from Franklin County

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Very good software

For the departments that have begun using Asset Panda, it seems to be working great for them.

Pros

We like the ability to offer different levels of access and that assets can be maintained by individuals within departments. Many report options.

Cons

We experienced great difficulty in getting the Active Directory to function.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Peggy, we appreciate you writing a review on the Asset Panda platform. We have a large number of clients on Active Directory and it seems some can be a little more difficult than others depending on a variety of factors. We are glad you are up and running. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to serve you.

November 2018

warrick from SA Potato Co Pty Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Asset Panda very useful for our business

we are still relatively early days with asset panda, still getting all of our assets in and utilising it fully, but the issues in using it fully have been more our issues of collecting and auditing all of our data rather than any issue with asset panda.

Pros

It does everything we need to do almost for managing our assets in our business, in an easy to use flexible way, including access through mobile devices, and off line as we have rural locations.

Cons

it is not set up to create a depreciation schedule under Australian accounting rules, so still have to manage a separate fixed asset depreciation schedule.

Response from Asset Panda of Asset Panda LLC

Replied December 2018

Hi Warrick, we appreciate you writing a review on the Asset Panda platform. We are fully integrated with Zapier and as a result you should be able to connect to virtually any accounting system. If you reach out to our client success team they can walk you thru how to do it via phone, email or chat. Thank you for the opportunity to serve you.

November 2018

Lidiya from Happiest Baby

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great experience

We are using Asset Panda for tracking quality inspections as well as maintenance and repair on a consumer electronic good. We have really struggled to find a suitable tool for our unique use-cases UNTIL we found Asset Panda! They have been an excellent partner and we have been able to configure Asset Panda to handle quality inspections, rework, and unit life testing, as well as ordinary asset movement to various locations.

Pros

Very customizable and flexible asset tracker; intuitive user interface; APP is good to use, great value

Cons

It would be great if Asset Panda could integrate into more platforms - NetSuite for example would be ideal.

Response from Asset Panda of Asset Panda LLC

Replied November 2018

Hi Lidiya, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client success team via phone, email or chat. Thank you for the opportunity to serve you.

November 2018

Jessica from Hong Fook

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Asset Panda

Pros

The software classifies the information with different buildings and departments automatically.

Cons

there are so many times that I could not login properly.

Response from Asset Panda of Asset Panda LLC

Replied November 2018

Hi Jessica, we appreciate you taking the time to to write a review on the Asset Panda platform. In the user settings you can set the timeframes by which you and your team members are required to login. We think all you need to do to rectify your login issues is to make a change to that setting. We will have a support representative reach out to you and show you how to change it. Thank you for the opportunity to serve you.

November 2018

Brennan from Hope Network

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Hope Network Review

So this is where Asset Panda really set itself apart from their competition. Reps were awesome to work with. I can tell she really enjoys what she does and was always great to work with. She is very knowledgeable with Asset Panda and it really shows when she explains anything or answers any of our questions. Thank you.

Pros

I'm reviewing Asset Panda from a technical perspective. Asset Panda has great import functionality, a well designed interface that is user friendly, ease of use when it comes to modifying criteria, and well defined user access roles. As far as asset management goes, it seems to have all of the features anyone could want.

Cons

I really can't think of anything to add here.

Response from Asset Panda of Asset Panda LLC

Replied November 2018

Hi Brennan, we appreciate you taking the time to to write a review on the Asset Panda platform. We love your comments about your representative. Our goal is World Class customer service and we are glad you experienced it. Thank you for the opportunity to serve you.

November 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

November 2018

Works for us

Pros

Fairly easy to setup with cloud based options.

Cons

Bigger customization took more effort than anticipated.

Response from Asset Panda of Asset Panda LLC

Replied November 2018

We appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat. Thank you for the opportunity to serve you.

November 2018

Mike from Hitachi High Technologies America

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Great product

Pros

Ease of setup and use. App access/processes.

Cons

Works as expected - sometimes the browser based listings are a bit slow.

Response from Asset Panda of Asset Panda LLC

Replied November 2018

Hi Mike, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Convenient & Multifunctional

I love it, the mechanics love it, and the office staff loves it. It has definitely gave us a way to improve the way we track our equipment.

Pros

It is convenient to be able to access & update information from my cell phone, that we are able to have as many users as we need, and that it is user friendly for the most part. I also like how it can be used for more than just asset tracking.

Cons

It's a little difficult to set up new functions, and I also wish the way I am currently tracking inventory was a little more effortless but that may be just because I haven't learned how to do it the correct way.

Response from Asset Panda of Asset Panda LLC

Replied November 2018

We appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.