iOffice Software


 

iOFFICE is a cloud-based integrated workplace management system (IWMS) and facilities management solution. Users can choose from ten modules with management features for space, move, service requests, assets, visitors, mail and more.

iOFFICE enables users to store multiple building floor plans and calculate space utilization in a variety of ways, such as occupancy, room type or by groups such as cost center, project team, organization level and more. Users can manage room reservations and book space, invite guests using calendar functions, coordinate services like AV equipment and get turn-by-turn directions to the space.

iOFFICE also offers reporting capabilities, so team members can see how their space is being utilized. The platform includes asset tracking and searching as well as automatic contract expiration notifications.

 

iOffice - Stacking diagram
 
  • iOffice - Stacking diagram
    Stacking diagram
  • iOffice - Mobile app
    Mobile app
  • iOffice - Service request
    Service request
  • iOffice - Space
    Space
  • iOffice - Space forecasting
    Space forecasting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

23 Reviews of iOffice

 

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Software Advice Reviews (5)
More Reviews (18)

Showing 1-5 of 5

Kristin from Gogo
Specialty: Other

September 2016

September 2016

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Vendor is very easy to talk to, product be customized to fir your needs.

Likes Least

The cost is a little high but is comparable to the market.

Recommendations

if your looking for a lot of option and would like customization this is a great product.

 
 

Jodi from FBL Financial
Specialty: Offices

May 2016

May 2016

Best decision I ever made. The CAFM solution to simplify your life

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

iOffice is more like a partner than a vendor. The solution is simple on the user end but still provides enormous detail and reporting functions. Everything I was looking for in a CAFM solution.

Likes Least

They is nothing to dislike about this vendor. they are a true partner with us.

Recommendations

Keep it simple. Walk before you run! Openly discuss all you needs to get the best solution for you.

 
 

Robert from Oil & Gas Company
Specialty: Oil, Gas & Mining

May 2016

May 2016

Fast learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Great customer service and support. You can be up and running quickly with real-time results.

Likes Least

Have no issues at this time. All of my requests have been implemented or under development.

Recommendations

Cost is a key driver for this product offering. Learning curve was fast and the modules were easy to navigate. Real-time data is key to running a high churn organization for space management and forecasting.

 
 

Courtney from HomeAway
Specialty: Other

May 2016

May 2016

iOffice makes my job easier and helps employees!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

That employee data is sent to iOffice so there is no manual entry. It also give employees real time data regarding where employees sit and locations of conference rooms.

Likes Least

The space module can be really slow to load. iOffice has been great to work with but sometimes they don't always know the latest updates about their tool.

Recommendations

Get IT and HR involved from the beginning. They'll be incredibly helpful getting the data into the tool.

 
 

Ashlea from HMS
Specialty: Healthcare & Hospitals

May 2016

May 2016

5-Star Improvements to My Life as a FM

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use, budget-friendly, scaleable! iOffice has made my life significantly easier.

Likes Least

I had to build my own User's Guide for our employee customers.

Recommendations

Remember that iOffice can be customized for your use.

 
 
 
Showing 1-18 of 18

John from Hamamatsu

January 2017

January 2017

This Software is Really Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software was easy to use and I was able to easily teach my team members how to use it. I love this software and it has really helped my business.

Review Source: Capterra
 

Zhang from jones lang lasalle

November 2016

November 2016

iOffice is an easy use and good technology for spaceplanning

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been ioffice user for more than 3 years, iOffice space, move and asset module has helped me on the way of layout showing, data report, asset information maintenance.

Review Source: Capterra
 

Juan from Cars.com

October 2016

October 2016

Juan's Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall , the iOffice integration team were great to work with. I cannot speak from a facilities perspective. But I was a bit disappointed on the overall value/usability of the mobile conference room finder and the seat finder. The people finder is a bit clunky and slow. The pinger takes a while to load and then it disappears. The mobile conference room finder still needs a bit of work .

Review Source: Capterra

  Response: iOFFICE, iOffice Inc.

Date: October 2016

October 2016

 

Juan,
We are so happy to hear that our team is great to work with. However, we are disappointed to learn that the usability of the mobile app, OpenSpace, is not exceeding your expectations. Is there something specific that would help make it a better fit for you, other than the speed of the application? We would love to speak with you about possible update ideas that would help bring it up to the standard that we expect from our software. Please contact our customer support team or your account manager, and we would be more than happy to work this out with you!

 

Joanne from Conifer Health Solutions

October 2016

October 2016

Space Planning Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As the space planning manager it is my job to ensure that I can track staff and manage the campus seating assignments, pull occupancy reports & building stacking data when requested. The IOffice program provides a user friendly interface that allows me to easily manage the staffing data, which can then be shown in graphic form in reports or floor plans. These formats provide a great visual for presentations to management to show the building(s) capacity and how vacancies may be spread out across a floor plan. Prior to utilizing IOffice the space planning tasks were done manually with PDF floor plans and spreadsheets which did not provide the real time data for a facility! So glad that IOffice was the program of choice to provide automation to an outdated space planning process.

Review Source: Capterra

  Response: iOFFICE, iOffice Inc.

Date: October 2016

October 2016

 

Joanne,
This is such great news! We are delighted to learn that our IWMS is allowing you to remove the need for cumbersome spreadsheets and PDF floor plans. It is also a joy to hear that you can now have access to the real-time data your facility needs. We hope our software continues to serve your needs in the future, and please feel free to reach out if we can ever be of assistance!

 

John from Union Savings Bank

October 2016

October 2016

Great products. Great People

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use iOffice primarily for work order management and space planning. Their solutions are second to none from the design to the ease of use. The staff couldn't me more knowledgeable and polite. I look forward to working with iOffice for years to come.

Review Source: Capterra

  Response: iOFFICE, iOffice Inc.

Date: October 2016

October 2016

 



John,
Thank you for your kind words about our software, we strive to stay at the forefront of the industry to provide intuitive solutions sometimes before our customers realize they need them. We are so happy to know that working with our team has been a positive experience for you, and we look forward to working with you for many years to come as well!

 

Amy from McKesson

October 2016

October 2016

Satisfied Long Time User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

iOffice is an all encompassing facility management tool, it covers everything from employees to assets and work orders to meeting rooms to mail delivery, and fully customizable along the way.

Review Source: Capterra
 

Michael from Under Armour UALPH
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

For what we do!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used alot of differant work order systems. This would be one of my top choices. It can seem a little overwhelming at first. But, with the documentation and customer support. It is a very easy sytem to use and keep up with. The Enginners that we have on our team, enjoy it, easy to use.

Pros

Easy to use

Cons

Reporting can confusing

Advice to Others

N/A

Review Source: Capterra
 

Brendan from Under Armour

October 2016

October 2016

Solid Product. Constantly working to improve themselves.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

iOffice is a great solution for our workplace team. The ability to automatically route issues to the correct operator has dramatically decreased our response time to issues. Mobile applications help us capture more work orders. They have been great partners is helping us develop the dashboards and reports we need to manage service delivery. Helpdesk folks are amazing. Opportunities for improvement are with customization of the user interface and enhancing their single sign on capability.

Review Source: Capterra

  Response: iOFFICE, iOffice Inc.

Date: October 2016

October 2016

 

Brendan,
We are absolutely delighted to hear our solution has helped to streamline your facility's daily processes. We are also happy to hear that your experience with the customer service team has been positive. We will pass along your suggestions about the user interface and single sign on capabilities to our development team. Take care!

 

Building from Major Oil & Gas Company

October 2016

October 2016

Real-time Results

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Outstanding product for managing space and services. Fully customizable and fits into to our budget. I have up to date information that is critical to making daily decisions.

Review Source: Capterra
 

David from CBRE
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Customer Survey

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Software was is mostly effective with adequate support. Custom reporting features provide inconsistent output and unexpected product updates have a cascading impact to customer expected results.

Pros

Ease of use.

Cons

Unannounced software updates have a cascading impact to customer needs. Reporting is inconsistent.

Review Source: Capterra

  Response: iOFFICE, iOffice Inc.

Date: October 2016

October 2016

 

David,
It is great to hear that our product has been easy for your team to use. However, we are so sorry to see that our custom reports are not meeting your needs. We encourage you to please seek assistance through our customer support team who will be more than happy to help. We have also directed your concerns about our product updates to our development team. Thank you for your honest feedback!

 

Patrick from Swiss Post Solution
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

Intuitive and Flexible Workplace Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used this product for over a decade and it has consistently performed and grown with our needs.

Pros

User interface and continuous improvements

Cons

none

Review Source: Capterra
 

Darren from Swiss Post Solutions
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

iOffice IWMS Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have implemented virtually all of the iOffice modules at multiple locations. Their responsiveness to customization, deadline management, and attention to detail separate them from any competition. They deliver what they sell 100% of the time.

Pros

Robust & user friendly. Support teams for development & implementation are fantastic.

Cons

Would love to see even more modules integrated.

Advice to Others

The SAAS component makes implementations seamless while providing security protocols that adhere to our clients requirements.

Review Source: Capterra
 

Ryan from CCAH

October 2016

October 2016

Inlow Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

iOffice has been a decent software platform for our facilities management. We are primarily using the space module and that is excellent. It's very easy to use. I would like to see secure private scenarios for confidential relocations.

Pros

Space module

Cons

Some issues with the work ticketing system

Review Source: Capterra

  Response: iOFFICE, iOffice Inc.

Date: October 2016

October 2016

 

Ryan,
We¿re glad to see that you¿re enjoying our Space module, our most popular tool. Also, thank you for your feedback about a possible relocation update to the system. We will forward this to our development team¿s queue right away. Is there something about the work ticketing system that isn¿t meeting your needs? We would love to talk it through with you. If you wouldn¿t mind contacting our customer support team at (713) 526-1029 or reaching out to your account manager we would be more than happy to assist.

 

Xin from JLL
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Good technology

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been ioffice user in China for 3 years. Ioffice is good webbased spaceplanning technology in space and move module

Pros

easy use

Cons

data update needs manuanully

Advice to Others

if ioffice can improve data collection and easy upload way,would be better

Review Source: Capterra

  Response: iOFFICE, iOffice Inc.

Date: October 2016

October 2016

 

Xin,
Thank you for the recommendation. I see that you are having trouble with the Automated data process. Sorry to hear that. We do have a solution, implementing an Automated Data Process for user import and provisioning would eliminate 95% of the manual data entry requirements. Please reach out to customer service or your account manager and let¿s get this started for you.

 

Sandie from CITGO Petroleum Corp.

October 2016

October 2016

Love it! Love it! Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I don't work with IOffice as much as I used to, but I can go back to it for information or input at any time and can pick up on what changes have been made to the module with ease.

Pros

Ease of use.

Review Source: Capterra
 

Brian from ABB Inc.

May 2016

May 2016

Very user friendly product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I use this product almost everyday for facilitating employee moves and building service requests. If I have any user issues the customer service is very responsive and not scripted when it comes to assisting with your concerns.

Review Source: Capterra
 

Lish from Zillow

May 2016

May 2016

This software is at the cutting edge! I can't wait to watch it grow bigger and better.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have enjoyed using this software with my space planning needs. I like how they are always wanting to better themselves and really care what the customer thinks.

Review Source: Capterra

  Response: iOFFICE, iOffice Inc.

Date: October 2016

October 2016

 

Lish,
We are just delighted to hear you are enjoying our IWMS! We too agree that it is at the cutting edge of facilities management technology. We appreciate your feedback, and please continue to let us know if we are meeting your needs in the future.

 

Luis from ABB Inc

April 2014

April 2014

Easiest tool to use that met all of our needs!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Today's technological advances sometimes make me feel like the technological train has left my station and I'm still on the platform. However, iOffice's IWMS system is relatively easy. If you can find your way around a Windows OS, the iOffice system should be just as easy.
The product's functionality exceeds my expectations. The system has a directory feature that pinpoints a colleague's office location on a virtual map. You can create move scenarios. The system is highly configurable. This is truly SaaS.
The quality of the product is great. I like the reporting features. I like to see that all of the information is being captured live. I also like that I can go into the system day or night from home or on a trip because the system is web-based.
Customer service is great. I always get a live person when I call. The staff is very knowledgeable.
I enjoy the product's ease of use. I like that it's modern and intuitive, and I like that you don't have to be very technical to use it. I like the reporting features. I like that it integrates well with other systems that we may have in place, and I really enjoy that the system is highly configurable.
iOffice as a vendor is also great. Their staff knows the product, and it shows. They provide training during the implementation process so you can test run your system and make quick corrections prior to the rollout. To be honest, I'm having a hard time trying to think of something I don't like about the tool. I recommend that you scrub your data before you turn it over to iOffice or any vendor for that matter. Freeze moves during the space and move management implementation and make sure your CAD drawings are up to date.

Review Source: Capterra

  Response: iOFFICE, iOffice Inc.

Date: October 2016

October 2016

 

Luis,
It is great to hear that our IWMS is intuitive and was easy for your and your team to adopt! We¿re also delighted to know the system has exceeded your expectations. Thank you for the compliment, we can¿t help but agree, with think our IWMS is the only true SaaS out there. We hope we continue to knock your socks off, and please let us know if there is anything you would like to see in the future, or if we can be of assistance in some way. Take care!