iOffice software


26 reviews(4.5/5)
26 reviews(4.5/5)

iOFFICE is a cloud-based integrated workplace management (IWMS) and facilities management solution that helps organizations to manage their business operations and workflows. Users can choose from ten modules with management features for space, move, service requests, assets, visitors, mail and more.

iOFFICE enables users to store multiple building floor plans and calculate space utilization in a variety of ways, such as occupancy, room type or by groups such as cost center, project team, organization level and more. Users can manage room reservations and book space, invite guests using calendar functions, coordinate services like AV equipment and get turn-by-turn directions to space.

iOFFICE also offers reporting capabilities, so team members can see how their space is being utilized. The solution includes asset tracking and searching as well as automatic contract expiration notifications.

Support is offered via phone, email an through other online resources.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

26 Reviews of iOffice

Showing 1 - 20 of 26

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  • Michael from Habitat for Humanity

    June 2018

    Great product, Great integration and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Installed quickly, if your familiar the this type of software then you can use this seamlessly. otherwise user friendly!

    Cons

    It can be a bit pricey, a few feature are missing that i would prefer to have. It can also be hard to find the software in a physical format.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • John from Hannaford

    March 2018

    Easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use, you only pay for the modules that you need, easy accessible to your mobile device. Customizable.

    Cons

    No free trail offered, no on site premises offered. Doesn't offer predictive maintenance for the program and my company.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    February 2018

    iOFFICE has allowed for me to completely transform our companies way of thinking!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    iOFFICE is not a tool, but rather a toolbelt for all companies who wish to simplify processes and reach goals more quicker and more efficiently.

    Cons

    iOFFICE is very user friendly but like anything, takes a little time to get fully acclimated with. I would not necessarily consider this a con, maybe just a reality of life.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • John from Hamamatsu

    January 2017

    This Software is Really Good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software was easy to use and I was able to easily teach my team members how to use it. I love this software and it has really helped my business.

    Review Source: Capterra
  • Zhang from jones lang lasalle

    November 2016

    iOffice is an easy use and good technology for spaceplanning

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been ioffice user for more than 3 years, iOffice space, move and asset module has helped me on the way of layout showing, data report, asset information maintenance.

    Review Source: Capterra
  • Juan from Cars.com

    October 2016

    Juan's Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall , the iOffice integration team were great to work with. I cannot speak from a facilities perspective. But I was a bit disappointed on the overall value/usability of the mobile conference room finder and the seat finder. The people finder is a bit clunky and slow. The pinger takes a while to load and then it disappears. The mobile conference room finder still needs a bit of work .

    Review Source: Capterra

    Response: iOFFICE, iOffice Inc.

    October 2016

    Juan, We are so happy to hear that our team is great to work with. However, we are disappointed to learn that the usability of the mobile app, OpenSpace, is not exceeding your expectations. Is there something specific that would help make it a better fit for you, other than the speed of the application? We would love to speak with you about possible update ideas that would help bring it up to the standard that we expect from our software. Please contact our customer support team or your account manager, and we would be more than happy to work this out with you!

  • Joanne from Conifer Health Solutions

    October 2016

    Space Planning Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As the space planning manager it is my job to ensure that I can track staff and manage the campus seating assignments, pull occupancy reports & building stacking data when requested. The IOffice program provides a user friendly interface that allows me to easily manage the staffing data, which can then be shown in graphic form in reports or floor plans. These formats provide a great visual for presentations to management to show the building(s) capacity and how vacancies may be spread out across a floor plan. Prior to utilizing IOffice the space planning tasks were done manually with PDF floor plans and spreadsheets which did not provide the real time data for a facility! So glad that IOffice was the program of choice to provide automation to an outdated space planning process.

    Review Source: Capterra

    Response: iOFFICE, iOffice Inc.

    October 2016

    Joanne, This is such great news! We are delighted to learn that our IWMS is allowing you to remove the need for cumbersome spreadsheets and PDF floor plans. It is also a joy to hear that you can now have access to the real-time data your facility needs. We hope our software continues to serve your needs in the future, and please feel free to reach out if we can ever be of assistance!

  • John from Union Savings Bank

    October 2016

    Great products. Great People

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use iOffice primarily for work order management and space planning. Their solutions are second to none from the design to the ease of use. The staff couldn't me more knowledgeable and polite. I look forward to working with iOffice for years to come.

    Review Source: Capterra

    Response: iOFFICE, iOffice Inc.

    October 2016

    John, Thank you for your kind words about our software, we strive to stay at the forefront of the industry to provide intuitive solutions sometimes before our customers realize they need them. We are so happy to know that working with our team has been a positive experience for you, and we look forward to working with you for many years to come as well!

  • Amy from McKesson

    October 2016

    Satisfied Long Time User

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    iOffice is an all encompassing facility management tool, it covers everything from employees to assets and work orders to meeting rooms to mail delivery, and fully customizable along the way.

    Review Source: Capterra
  • Michael from Under Armour UALPH

    Number of employees: 51-200 employees

    October 2016

    For what we do!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have used alot of differant work order systems. This would be one of my top choices. It can seem a little overwhelming at first. But, with the documentation and customer support. It is a very easy sytem to use and keep up with. The Enginners that we have on our team, enjoy it, easy to use.

    Pros

    Easy to use

    Cons

    Reporting can confusing

    Review Source: Capterra
  • Brendan from Under Armour

    October 2016

    Solid Product. Constantly working to improve themselves.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    iOffice is a great solution for our workplace team. The ability to automatically route issues to the correct operator has dramatically decreased our response time to issues. Mobile applications help us capture more work orders. They have been great partners is helping us develop the dashboards and reports we need to manage service delivery. Helpdesk folks are amazing. Opportunities for improvement are with customization of the user interface and enhancing their single sign on capability.

    Review Source: Capterra

    Response: iOFFICE, iOffice Inc.

    October 2016

    Brendan, We are absolutely delighted to hear our solution has helped to streamline your facility's daily processes. We are also happy to hear that your experience with the customer service team has been positive. We will pass along your suggestions about the user interface and single sign on capabilities to our development team. Take care!

  • Building from Major Oil & Gas Company

    October 2016

    Real-time Results

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Outstanding product for managing space and services. Fully customizable and fits into to our budget. I have up to date information that is critical to making daily decisions.

    Review Source: Capterra
  • David from CBRE

    Number of employees: 10,000+ employees

    October 2016

    Customer Survey

    Ease-of-use
    Functionality
    Quality
    Support

    Software was is mostly effective with adequate support. Custom reporting features provide inconsistent output and unexpected product updates have a cascading impact to customer expected results.

    Pros

    Ease of use.

    Cons

    Unannounced software updates have a cascading impact to customer needs. Reporting is inconsistent.

    Review Source: Capterra

    Response: iOFFICE, iOffice Inc.

    October 2016

    David, It is great to hear that our product has been easy for your team to use. However, we are so sorry to see that our custom reports are not meeting your needs. We encourage you to please seek assistance through our customer support team who will be more than happy to help. We have also directed your concerns about our product updates to our development team. Thank you for your honest feedback!

  • Patrick from Swiss Post Solution

    Number of employees: 1,001-5,000 employees

    October 2016

    Intuitive and Flexible Workplace Management System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have used this product for over a decade and it has consistently performed and grown with our needs.

    Pros

    User interface and continuous improvements

    Cons

    none

    Review Source: Capterra
  • Darren from Swiss Post Solutions

    Number of employees: 1,001-5,000 employees

    October 2016

    iOffice IWMS Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have implemented virtually all of the iOffice modules at multiple locations. Their responsiveness to customization, deadline management, and attention to detail separate them from any competition. They deliver what they sell 100% of the time.

    Pros

    Robust & user friendly. Support teams for development & implementation are fantastic.

    Cons

    Would love to see even more modules integrated.

    Review Source: Capterra
  • Ryan from CCAH

    October 2016

    Inlow Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    iOffice has been a decent software platform for our facilities management. We are primarily using the space module and that is excellent. It's very easy to use. I would like to see secure private scenarios for confidential relocations.

    Pros

    Space module

    Cons

    Some issues with the work ticketing system

    Review Source: Capterra

    Response: iOFFICE, iOffice Inc.

    October 2016

    Ryan, We¿re glad to see that you¿re enjoying our Space module, our most popular tool. Also, thank you for your feedback about a possible relocation update to the system. We will forward this to our development team¿s queue right away. Is there something about the work ticketing system that isn¿t meeting your needs? We would love to talk it through with you. If you wouldn¿t mind contacting our customer support team at (713) 526-1029 or reaching out to your account manager we would be more than happy to assist.

  • Xin from JLL

    Number of employees: 10,000+ employees

    October 2016

    Good technology

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been ioffice user in China for 3 years. Ioffice is good webbased spaceplanning technology in space and move module

    Pros

    easy use

    Cons

    data update needs manuanully

    Review Source: Capterra

    Response: iOFFICE, iOffice Inc.

    October 2016

    Xin, Thank you for the recommendation. I see that you are having trouble with the Automated data process. Sorry to hear that. We do have a solution, implementing an Automated Data Process for user import and provisioning would eliminate 95% of the manual data entry requirements. Please reach out to customer service or your account manager and let¿s get this started for you.

  • Sandie from CITGO Petroleum Corp.

    October 2016

    Love it! Love it! Love it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I don't work with IOffice as much as I used to, but I can go back to it for information or input at any time and can pick up on what changes have been made to the module with ease.

    Pros

    Ease of use.

    Review Source: Capterra
  • Kristin from Gogo

    Specialty: Other

    September 2016

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Vendor is very easy to talk to, product be customized to fir your needs.

    Cons

    The cost is a little high but is comparable to the market.

  • Jodi from FBL Financial

    Specialty: Offices

    May 2016

    Best decision I ever made. The CAFM solution to simplify your life

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    iOffice is more like a partner than a vendor. The solution is simple on the user end but still provides enormous detail and reporting functions. Everything I was looking for in a CAFM solution.

    Cons

    They is nothing to dislike about this vendor. they are a true partner with us.

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