Procore Software

Procore Software

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About Procore

Procore manages your projects, resources, and financials from project planning to closeout. The platform connects every project contributor with the owner and general or specialty contractor. The centralized dashboard allows managers to handle project details, schedule tasks, and view progress. The Procore App comes with an app marketplace, which offers over 150 partner solutions that integrate seamlessly with the platform. It enables users to communicate across disparate teams, making it easier to work together by eliminating silos and establishing a single source of information. Procore gives your team access to everything they need to get their job done. Support is extended via phone, email, knowledgebase, and other online measures. What is Procore? Procore is a...
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Procore dashboard

Procore User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 2,522 reviews

Ruth

Verified reviewer

Company size: 11-50 employees

Industry: Design

Time used: Less than 6 months

Review Source: GetApp

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5

April 2016

Excellent full-on project management software

This is a package aimed at construction professionals and provides a thorough means of managing multiple projects across multiple people and teams including architects, designers, and subcontractors. It is a significant investment not a simple free app, and needs to be approached as such. The implementation is pretty straightforward and the customer support excellent.here remain some annoying features, but the support team are responsive and it is clear that significant investment if still being made into improving the software.

Pros

Much better than the competition at managing a range of projects across the things you need in construction - RFI,s , punch/snag list (we use this for internal "to do" items) and critically the main contract variations- this is a bit clunky but REALLY effective when you get the hang of it - meetings recording is again a trifle clunky but very effective so I forgive it For the first time in 15 years I have proper oversight across all projects (typically around 40-60) and can manage the progress of each from my iPad wherever I am. Site logging app very powerful Clients love the visibility Document handling with version control is brilliant

Cons

The only really annoying feature is that the company level information (ie visibility across projects, personal "open items" lists and financials) is only available on the browser version not the app. The directory and permissions systems are well intentioned but actually you have to subvert them a bit as to do anything useful people really need full admin rights (even to add a contact to a directory- if this is to be used as the main shared company contacts directory we need everyone to be able to do that). I am happy to give my people that, but I can imagine a lot of companies where you don't want all your staff to have access to budgets and financials. It is expensive- we think it a great investment at this time, but it is nonetheless expensive. if you are looking for a cheap app this is not the one for you. The us-centric language and set up is a minor irritation- the partial attempt at making it Anglophile (changing a few of the function names) is actually worse than useless as the changes just confuse people- the training videos refer to the US terms for things and you can get used to pretty fast, but then they are not called that on your screen. I would love to be able to customise some of the standard PDF outputs Drawings handling a bit clunky, particularly markups- brilliant idea and conception but difficult to use as you can't undo markups once you have done them which makes people risk averse in case they cock it up- I am confident this will improve

Joseph

Company size: 51-200 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2022

Procore Value Correlates to Use

So far, my overall experience with Procore has been positive. I am the main Procore Company Administrator here, and I've been learning the program mostly on a live project, so that part has been stressful, but that is the nature of the beast at times. I have been learning and using Procore at a crazy speed now for approximately 6 months, and I can see that the software will have a positive impact and greatly increase not only efficiency but communications across all projects with correct and proper implementation. This implementation includes integration with other programs to complete the "tech stack" as well, such as ERP Integration (Sage/Foundation/Other Construction Accounting Software), DocuSign, etc.

Pros

Procore will allow all of the projects managed within our company to be managed in a single, universal format which will significantly increase efficiency. Procore also directly connects our office and field teams, including our subcontractors and vendors. Procore offers a lot of training to help get started, and the 24/7 chat support is helpful.

Cons

The cost is a big concern, but you don't buy a backhoe to let it sit and not dig holes. Don't spend the money on something like Procore and make its use "voluntary" within your company. Make its implementation throughout your company a critical item. Select your Company Administrators wisely and give them time to learn and properly set up the software to meet your company's needs. Develop standard operating procedures to help your team members understand how to use the software in line with your company's requirements. Procore isn't one of those things where you can just swipe the card and tell everyone to use it.

Reasons for choosing Procore

All the other projects seemed to be missing a major component at some point, whereas Procore covered all the bases. Also, Procore offers unlimited licensing, so we can invite the entire project team to include architects, engineers, subcontractors, and vendors in a single project. After approximately 6 months of using Procore, we have invited 150+ users to different projects. Most of the other platforms came with +/-10 licenses, which barely would have covered our inner office users.

jared

Company size: 51-200 employees

Industry: Construction

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

August 2022

Deceiving features. Wont allow you to test drive. Nothing seems to be natively done in Procore.

We have solved nothing by using procore. We recently added the Action Plans module in an effort to gain transparency and accountability to task assignments that could be templatized. We were consulted it would solve our painpoint with tasks. We spent $7500 just adding that module to find out it cannot be reported on...so there is no accountability to the assignee. No one knows what actions need to be completed or what actions they are assigned to unless they drill into the project or receive email alerts. After 3 days (before implementation of it) I found that this segment would be useless to us...they would not refund us and kept all $7500...Keep in mind we are already a procore customer and they consulted us to purchase that segment. We feel pretty taken advantage of honestly. and the fact that the software just simply will not do basic functions and actually alleviate manual entry i would not recommend this product to anyone.

Pros

The user interface looked great from a far and on our demos.

Cons

Nothing seems to be done natively within procore. Scheduling done outside. getting accounting to integrate is painful and ultimately we didnt do it. Action plans cannot be reported on based on the assignee. Tasks are created individually which creates manual entry and no visibility or accountability. Timesheets and schedule doesnt integrate with the workforce planning module...seriously?

Reasons for choosing Procore

The branding is done well. They are local to us, so i felt we would get better customer support. And the sales demo seemed well done. But it ultimately hid the manual tasks that need to be done.

Tien

Company size: 51-200 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

June 2021

To go app for contractor & sub

Pros

Detailed breakdown specification for submittal log Easy documents upload/download/manage between teams/parties

Cons

Need opt out option for unwanted distribution list

Anurup

Company size: 501-1,000 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

It supervises all functions and organizes project document storage.

The most essential aspect of Procore is that it provided us with an integrated system and procedures that allow us to ensure that all duties, as well as the process of issuing reports and other papers, are completed correctly. It also allowed us to keep track of all documents and reports, as well as their status, to minimize delays in their distribution or disruptions on the job site.

Pros

I appreciate the fact that Procore is one of the best cloud-based construction project management platforms, as its capabilities are tremendous in organizing all functions, storing project data, and providing collaborative capabilities to all project stakeholders, allowing them to track all project details with pinpoint accuracy. I appreciate how easily I can track any task and know its status and details, as well as how easily I can request a report or work delivery from subcontractors. It's nice to have all of the tools we need for reporting and monitoring subcontractor performance in one location, and I particularly appreciate how all project documents are preserved in a specific order so that we can keep track of their progress and easily return to them when needed.

Cons

It takes a lot of effort to use it effectively, and I don't think we'll be able to produce positive outcomes unless we thoroughly train the team and other project partners on how to use all of the tools and collaborate with them. It's worth noting that Procore offers customer assistance and integrated training sessions that help us learn how all of the tools work and how to utilize them effectively.

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