TimeTap
TimeTap
About TimeTap
TimeTap has a level of flexibility and security you don’t often expect in an online appointment scheduling tool. TimeTap is packed with features, including API integration, that can scale to meet your most complex appointment scheduling needs.
Easily manage and book appointments for multiple users across many locations for maximum time savings. Plus, Time Tap is HIPAA and GDPR compliant – giving you a highly secure web-based platform that you can trust to keep your data safe.
As your organization’s needs grow and change, TimeTap can scale with you unlike other less robust scheduling platforms. The system helps save time for some of the largest organizations in North America and beyond and integrates with other popular platforms, such as Outlook and Salesforce.
S...
TimeTap Pricing
PROFESSIONAL: (Solo) 1 Staff + 1 Location, $24.95/mo (monthly) or $22.45/mo (annual) (Team) 5 Staff + 5 Locations, $39.95/mo (monthly) or $35.95/mo (annual) BUSINESS: (Solo) 1 Staff + 1 Location, $44.95/mo (monthly) or $40.45/mo (annual) (Team) 5 Staff + 5 Locations, $74.95/mo (monthly) or $67.45/mo (annual) Enterprise plans are also available and tailored to your needs.
Starting price:
$24.95 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Facility Management Software
Most Helpful Reviews for TimeTap
1 - 5 of 119 Reviews
Kathy
Verified reviewer
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Just what I needed, and more than I hoped
PROS
I love that it seems to understand and anticipate all the functionality I need (before I knew I needed it!). And that can be more and more complex as I offer a wider range of products, services and programs. It's a powerful program yet not so complex that we need deep expertise in programming to design the communications, notifications and interface the way we want. And the customer support I've received from my onboarding supporter Cust support rep has been truly fantastic! So quick, thorough and clear. That type of excellent support and follow-up speaks volumes to me about this program.
CONSI'd say that due to how robust this program is, it's critical to get onboarding help when you're first starting out with it, and not try to accomplish all your essential tasks without that added support.
Vendor Response
Kathy, Thank you so much for the kind words! Glad to hear you feel well-supported while you navigate all of TimeTap¿s tools to make your business run smoothly. As always, we¿re here if you need us and do appreciate the feedback, truly shows we¿re going in the right direction.
Replied February 2018
Rhonda
Financial Services, 2-10 employees
Used daily for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Review
great
PROSallowing the client to schedule themselves
CONSYou are currently unable to limit the amount of appointments allowed in one day. This is a very big Con
Reason for choosing TimeTap
Financial Broker/Dealer Voya Financial has TimeTap approved
Vinit
Computer Software, 51-200 employees
Used daily for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
A complete calendar and time monitoring programme is TimeTap.
Overall, TimeTap is a great scheduling and time recording system that provides a number of features to aid companies in effectively managing their meetings and staff.
PROSThat facilitates managing meetings, staff, and schedules for companies. TimeTap is a great option for companies of all kinds because it has a variety of features intended to simplify the booking process.
CONSBusinesses have access to comprehensive reports on meeting scheduling, staff efficiency, and other topics, giving them useful information about how their operations are doing and areas where they can improve.
Hayri
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2020
Poor support even in Business Plan
PROS
- Easy to customize - Easy to manage - Price acceptable for huge teams
CONS- Very very bad support even in Business Plan. They promise to arrange a dedicated phone number in Business Plan. I asked for a dedicated phone number and it has been over 1 month and no solution. Support team even does not reply my messages for over 15 days !!! - I have been using this program for over 3 years and the system is buggy. They always release new version but in each version system gets buggier
Hannah
Medical Practice, 201-500 employees
Used daily for less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
TimeTap for booking & reports
PROS
Very intuitive and great customer service. There is not any feature of the platform I was not able to customize except a place where the time zones displayed. When I asked about it, they added it to be updated in the next release!
CONSThe communication / email tool was more difficult to manage than I would have liked. Everything else in the tool is so intuitive and easy to navigate I felt like the email tool took too much time to customize and enable/disable.
