About Transcendent

Transcendent is a maintenance management solution that caters to businesses in industries such as cable, communications, facilities management, manufacturing, utilities and more. Key features include asset management and tracking, document management, inventory management, vendor management and preventive maintenance.

Transcendent’s document management application helps users to organize their documents by creating folders for blueprints, contracts, warranties, manuals and photos. Users can also upload PDFs, PPTs, excel and DOC files that can be linked to assets or other contracts. The solution’s inventory management application enables users to track their inventory by site, status or location and manage routines such as inventory transactions, r...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

4 Reviews of Transcendent

Overall rating

4.50 / 5 stars

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Showing 1 - 4 of 4 results

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September 2020

John from White Lodging Services

Company Size: 5,001-10,000 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Application Functionality

Solid support from Transcendent team during initial setup, training, implementation and customization processes.

Pros

Ease of Navigation / Simple user interface / Straight forward design / Sizable list of preset reporting which covers many aspects of the system / Ease of adding-modifying asset information / Ability to add pictures and documents into the system

Cons

Have an opportunity to utilize maintenance times captured to assist in creating labor / staffing models based on upcoming assigned PMs. System lacks the ability to review all documentation pertaining to a specific asset at a glance. i.e., full pm history including dates, notes, parts used, attached photos.

November 2018

Alfredo from The Ritz-Carlton Hotels LLC

Company Size: 10,000+ employees

Industry: Hospitality

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Excellent Experience in the 2 years of dealing with Transcendent

Pros

Tech support excellent Thanks Support team, and all the rest. Easy to deploy easy to work with very stable

Cons

Cant upload multiple files all the W/O should go red a day before due day so we have chance to react

September 2020

Harzali from Sheraton Waikiki

Company Size: 1,001-5,000 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

September 2020

Useful Program but Needs to be More User Friendly

Pros

- Support is good no matter what time of day and time zone you are in. - Helps formalize PM process in order to hold engineers accountable. - Good to see upcoming work so that we are able to schedule manpower

Cons

- The ability to see all information from any screen would be more useful than having to switch between different screens. - Being able to run reports easier to see what work has been completed when and what work is upcoming. - Ability to batch select instead of having to click each individual work order.

Reasons for Switching to Transcendent

Corporate decision

January 2017

Pambos from Marriott International

Company Size: 10,000+ employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

TrG fMarriott

Worked for 5 years in 5 different hotels. Excellent tool and efficient. It is suitable for all Preventive Maintenance and repairs as well as Rooms Preventive maintenance

Pros

Easy to use both desktop and mobile application

Cons

I cannot find any