Expen Planning Items V2
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About Transcendent
Transcendent is a maintenance management solution that caters to businesses in industries such as cable, communications, facilities management, manufacturing, utilities and more. Key features include asset management and tracking, document management, inventory management, vendor management and preventive maintenance.
Transcendent’s document management application helps users to organize their documents by creating folders for blueprints, contracts, warranties, manuals and photos. Users can also upload PDFs, PPTs, excel and DOC files that can be linked to assets or other contracts. The solution’s inventory management application enables users to track their inventory by site, status or location and manage routines such as inventory transactions, r...
4 Reviews of Transcendent
Overall rating
4.50 / 5 stars
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September 2020
John from White Lodging Services
Company Size: 5,001-10,000 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2020
Application Functionality
Solid support from Transcendent team during initial setup, training, implementation and customization processes.
Pros
Ease of Navigation / Simple user interface / Straight forward design / Sizable list of preset reporting which covers many aspects of the system / Ease of adding-modifying asset information / Ability to add pictures and documents into the system
Cons
Have an opportunity to utilize maintenance times captured to assist in creating labor / staffing models based on upcoming assigned PMs. System lacks the ability to review all documentation pertaining to a specific asset at a glance. i.e., full pm history including dates, notes, parts used, attached photos.
November 2018
Alfredo from The Ritz-Carlton Hotels LLC
Company Size: 10,000+ employees
Industry: Hospitality
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Excellent Experience in the 2 years of dealing with Transcendent
Pros
Tech support excellent Thanks Support team, and all the rest. Easy to deploy easy to work with very stable
Cons
Cant upload multiple files all the W/O should go red a day before due day so we have chance to react
September 2020
Harzali from Sheraton Waikiki
Company Size: 1,001-5,000 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
3.0
September 2020
Useful Program but Needs to be More User Friendly
Pros
- Support is good no matter what time of day and time zone you are in. - Helps formalize PM process in order to hold engineers accountable. - Good to see upcoming work so that we are able to schedule manpower
Cons
- The ability to see all information from any screen would be more useful than having to switch between different screens. - Being able to run reports easier to see what work has been completed when and what work is upcoming. - Ability to batch select instead of having to click each individual work order.
Reasons for Switching to Transcendent
Corporate decision
January 2017
Pambos from Marriott International
Company Size: 10,000+ employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
TrG fMarriott
Worked for 5 years in 5 different hotels. Excellent tool and efficient. It is suitable for all Preventive Maintenance and repairs as well as Rooms Preventive maintenance
Pros
Easy to use both desktop and mobile application
Cons
I cannot find any