TheWorxHub

RATING:

4.7

(170)

About TheWorxHub

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety. Designed to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, o...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

TheWorxHub Pricing

Contact DudeSolutions for pricing information.

Starting price: 

$1.00 per year

Free trial: 

Not Available

Free version: 

Not Available

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TheWorxHub Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TheWorxHub

1 - 5 of 170 Reviews

Josh

501 - 1,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

Affordable and Functional CMMS

Joy

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

What you put in - is what you'll get out! Easy to use and keeps everyone on track.

WorxHub has been a time saver, money saver and ensures everyone has the same information at any given time. What you put into WorxHub - You'll get out.

PROS

(1) All departments have access to the same information at any given time. (2) Creating scheduled work orders is very easy. (3) Ability to change labor for one or many work orders or for scheduled work orders is so easy. (4) Ability to follow up on a work order and ready the notes and time stamps has been so helpful. (5) Employees have a sense of accomplishment after a days work when they see all the work orders completed. (6) Ability to place a work order on hold for what ever reason helps it to not fall through the cracks. (7) Creating tasks in a work order ensures everything will be done and nothing will be missed when pulled away from a project for an emergency. The employee can return to the work order and know what still needs to be completed. (6) Many modules available for different departments to benefit from and all having access to the same information.

CONS

(1) We should be able to export all information we enter into WorxHub. We are not able to extrapolate information we entered into the system that would benefit other departments, i.e. run report on all pets, run report on individuals on oxygen, etc. If the role permissions have allowed the person access to the information, they should be allowed to see it and/or download a report with the information. (2) We are not able to see cell phone numbers. Majority of people only have a cell phone. We should be allowed to see the residents demographics on all work orders. It is a waste of time to go to another page, searching for the residents profile, and then being able to make the call needed to the resident. (3) Running reports could be a little easier. (4) When searching~ the header does not stay at the top. When you scroll down you loose the column header. Very frustrating. (5) When viewing information from the search mode - we can't lengthen the column to see all the details.

Reason for choosing TheWorxHub

Offered a wide variety of tools for many departments not just maintenance and or housekeeping.

Reasons for switching to TheWorxHub

To give many departments the tools needed to stay organized, save money, save time, and keep everyone in the know.

Jayson

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

We are overall pleased with WorxHub

WorxHub is an essential tool for our campus and we are overly pleased with the product

PROS

Dashboard frendly Ease of access Reports generated Ease of billable work

CONS

Down time due to software issues Unable to delete Staff/Contractor/Supplier information

Glenn

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2020

WorxHub review

Overall the software works well for our needs. It is easy to use, easy to set up, simple for staff to understand. The software helps keep my staff on track with request and with PMs. It also help track cost that can be used at budget time.

PROS

The software has PM procedures built in, when you set up PM you can choose to use this procedures or they help you in building your own. The easy of setting up the program Worxhub staff was great to work with The easy of using the software, easy for my staff to learn to use.

CONS

Sometime the Category and Subcategory does not fit. Worxhub does not have an interface for Bio-med test equipment to communicate data to worxhub, it has to be enter manually.

Reason for choosing TheWorxHub

because it fix our needs

Reasons for switching to TheWorxHub

It was more built for Bio-med equipment than building Maintenance. We are still using Medmizer for Bio-med equipment.

Alan

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Best work order management system I've used.

WorxHub is the tool that we use to manage all the work requests from team members, residents and management. It keeps our Environmental Services Department organized, lets us know when a piece of equipment is in need of Preventative Maintenance, like a filter change, and allows us to document how and when a task was done and how long it took.

PROS

WorxHub has multiple areas for our users to identify what kinds of work needs to be done. Either housekeeping or maintenance. Tracks assets in aging them or maintenance that needs to be done or has been done.

CONS

It can be a little slow at times in its response serverwise, but over all not alot of cons.