Aircall

VanillaSoft Pro

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Ratings & Reviews

Overall Rating

4.22 / 5 (156)

4.73 / 5 (141)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

July 17, 2020

June 2, 2020

Pros/Cons

  • Pros

  • Easy to use. Great features like Activity log and stats

  • Does what it says on the tin. Perfectly reliable and ease of use. I use this in my everyday work to call clients all over the world. Works well to both make and receive calls.

  • Cons

  • Not really a con, but would love to be able to set-up IVR based on caller ID. Hopefully this feature will be added soon :)

  • Sometimes the connection is not perfect but it works great for most of the time :)

  • Pros

  • I love how easy it is to use, and if I run into any issues, customer service is very helpful in resolving the issue.

  • User friendly....great support...completely customizable....Scalable to any size operation

  • Cons

  • Sometimes a little slow but Customer Service impressive

  • It does go down from time to time, but not often enough to complain.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

2 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots