VanillaSoft Pro Software


 

VanillaSoft is a powerful sales management software designed for inside sales teams. This solution combines important features for CRM, lead management and telemarketing in an easy-to-use, simple solution that can be accessed from any computer. Because it was built with a focus on sales, VanillaSoft increases productivity, contact rates and close efficiency.

Rather than using a traditional list-based CRM platform, VanillaSoft utilities a queue-based sorting system that also provides lead generation and nurturing tools, helping to better manage sales in the pipeline and secure new business.

VanillaSoft offers integrated applications to manage lead tracking, auto dialing, email marketing, appointment setting and call recordings. Within those, each applications has specialized features and tools. The real-time management dashboard displays everything needed to monitor all sales campaigns on a single page. It can be broken out by user, group, call result and lead source. Lead scoring can incorporate multiple factors or input fields, so it tracks a more accurate sales funnel.

The software also comes with email templates that are predefined by management. VanillaSoft reports back on what emails were opened and information is recorded in the call history. Automated emails are sent out based on certain triggers per the Email Drip.

VanillaSoft is great for sales and appointment setting professionals who use the phone as their primary outreach tool. Because it’s flexible, it can be deployed across a wide variety of industry verticals including banking, professional services, education, hospitality, merchant services and non-profit.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

2 Reviews of VanillaSoft Pro

Showing 1-2 of 2

 

Start your review of VanillaSoft Pro

Click to start
https://www.softwareadvice.com/call-center/vanilla-soft-review/

Dexter from Apollo Data

September 2015

September 2015

Hidden cost! Why should I lose an important feature when upgrading, then have to pay even more!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I upgraded to the Professional version, and an important feature of the Light version is no longer included for free! Therefore they expect me to pay even more for functionality!

Review Source: Capterra

  Response: VanillaSoft, VanillaSoft Corp.

Date: October 2015

October 2015

 

I apologize for any confusion. I am not sure which feature you are talking about but I think the issue must be with the fact that we do offer two extremely inexpensive products called Lite and Lite Plus that are pre-packaged. Our regular product, VanillaSoft Pro is offered in more of an a la carte fashion to allow organizations to only buy what they need. Unfortunately is hard to offer a plan or package to fit precisely each person's unique needs... although we do try:)

 

Laura from OnBrand24

December 2014

December 2014

Just what we needed... Helps us make more connections much faster than other CRMs

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have found this project to be exactly what we needed. I tested how quickly I could make a phone call, send an email and write notes in this compared to other CRMs and the difference in time is amazing. I highly recommend the product. There is a learning curve to set up your projects but once that happens you are on track to make more connections and have better control over your data. Thier customer service is amazing. I have NEVER worked with such a fantastic group of support staff ever.

Review Source: Capterra